Ongoing Issues

Moderator

Hey folks,    We've received some reports that users are encountering an "Oops! Something went wrong. Please try again" error when attempting to access the 'Edit personal info' pag...

Novy

Moderator

726 Views

2 comments

1 likes

Moderator

We’ve recently received reports from users noticing that the Custom Order sorting option is missing inside folders on both Android and iOS.

Jacko5551

Casual Listener

22508 Views

93 comments

0 likes

Moderator

Some users are reporting that they are getting the error message "This site is out of tune" when trying to change their subscription to a Basic plan via the Manage your subscription page.

Nash82

Newbie

1715 Views

6 comments

0 likes

Moderator

We’ve been receiving reports from users that when they try to select their Apple Watch as the device to play on, it keeps redirecting them back to the iPhone.

Tibooox

Visitor

10454 Views

13 comments

0 likes

Moderator

We've been getting reports from users who are having issues updating the address registered on their Family plans.

Maria

Moderator

627 Views

3 comments

0 likes

Moderator

We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.

Maria

Moderator

800 Views

3 comments

0 likes

Moderator

We're getting reports of various issues affecting Blends. Users might be getting a very low number of songs or not seeing tracks they've listened to. In some instances, Blends stopped refreshing.

ISSLUNA

Newbie

9667 Views

14 comments

0 likes

Moderator

We're seeing reports from users not being able to log in to Spotify or play music.

WESTxLu

Newbie

5631 Views

11 comments

0 likes

Moderator

Some Google services seems to be down and we're seeing reports that Spotify users are having issues accessing the service - both on mobile and desktop devices.

Maria

Moderator

2442 Views

2 comments

0 likes