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Check to see if the issue you might be experiencing has already been reported and what status it is at.

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Album art not appearing on Discord

Plan Free Country India Device Samsung Galaxy M21 Operating System Android 10 My Question or Issue I have all the proper settings enabled, earlier I had problems with the status display itself (it used to not show up sometimes), now the problem has b...

  • Casual Listener
  • Plan Free Country India Device Samsung Galaxy M21 Operating System Android 10   My Question or Issue I have all the proper settings enabled, earlier I had problems with the s...
  • Mario
  • Spotify Legend
  • 28682 Views
  • 68 comments
  • 290 likes
  • album art
    Broadcast
    Discord
    Status
  • Fixed
  • 28682 Views
  • 68 comments
  • 290 votes

Podcast episodes appear in alphabetical order in the queue

We've received reports that in the Desktop app, podcast episodes appear in alphabetical order in the queue, regardless of how you sort them. This occurs both on Windows and Mac.

  • Moderator
  • Moderator
  • We've received reports that in the Desktop app, podcast episodes appear in alphabetical order in the queue, regardless of how you sort them. This occurs both on Windows and Mac.
  • Yordan
  • Moderator
  • 8281 Views
  • 107 comments
  • 83 likes
  • Desktop
  • Fixed
  • 8281 Views
  • 107 comments
  • 83 votes

Android TV will not play songs

PlanPremiumCountryUSDeviceSony Bravia TV 4K UR2Operating SystemAndroid TV My Question or IssueThe Spotify app no longer works on my TV. When I attempt to play songs, it navigates to them on the TV but does not actually start playing. Trying to press ...

  • Casual Listener
  • Plan Premium Country US Device Sony Bravia TV 4K UR2 Operating System Android TV   My Question or Issue The Spotify app no longer works on my TV. When I attempt to play songs, it navig...
  • AlexBonn
  • Visitor
  • 24917 Views
  • 174 comments
  • 441 likes
  • Fixed
  • 24917 Views
  • 174 comments
  • 441 votes

Free users hearing ads too frequently

Hey folks, We're receiving reports from free users about receiving too many ads. The reports describe hearing at least 2-3 ads after each song while on free. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions i...

  • Spotify Legend
  • Hey folks,   We're receiving reports from  free users about receiving too many  ads.  The reports describe hearing at least 2-3 ads after each song while on free. If yo...
  • Mnmlst
  • Visitor
  • 30661 Views
  • 46 comments
  • 168 likes
  • Desktop
    Mobile
    Web Player
  • Fixed
  • 30661 Views
  • 46 comments
  • 168 votes

[Android] Scroll bar not working in Liked Songs

Hi everyone! We've been receiving reports from you in the Community that the right hand-side scroll bar in Liked Songs is unclickable in the latest version of Spotify on Android. You can scroll through the Liked Songs by swiping up/down, but the scro...

  • Moderator
  • Moderator
  • Hi everyone! We've been receiving reports from you in the Community that the right hand-side scroll bar in Liked Songs is unclickable in the latest version of Spotify on Android.   Y...
  • Novy
  • Moderator
  • 9955 Views
  • 47 comments
  • 74 likes
  • Android
  • Fixed
  • 9955 Views
  • 47 comments
  • 74 votes

Issues with accepting Blend invites

We've received reports that users are unable to accept Blend invites. When they try to do so, one of the following error messages is displayed: "Blend not found" "Something went wrong" "Link has expired" Alternatively, clicking the invite link just o...

  • Moderator
  • Moderator
  • We've received reports that users are unable to accept Blend invites. When they try to do so, one of the following error messages is displayed: "Blend not found" "Something went wrong" "Link ...
  • JLock1284
  • Casual Listener
  • 2773 Views
  • 27 comments
  • 77 likes
  • Mobile
  • Fixed
  • 2773 Views
  • 27 comments
  • 77 votes

Mobile app isn't showing album covers in Your Library

Hey folks, We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this issue, make sure to add your +Vote to this thread.

  • Moderator
  • Moderator
  • Hey folks,   We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this ...
  • Huebo1
  • Casual Listener
  • 24852 Views
  • 74 comments
  • 145 likes
  • Your Library
  • Fixed
  • 24852 Views
  • 74 comments
  • 145 votes

[Mobile] Music stops playing when phone screen is locked

Plan Premium Country USA Device Samsung Galaxy S8 My Question or Issue My music stops playing when I lock the screen. I've tried to reinstall and removed Spotify from sleeping apps. It only happens when it's on speaker.

  • Music Fan
  • Plan Premium Country USA Device Samsung Galaxy S8     My Question or Issue My music stops playing when I lock the screen. I've tried to reinstall and removed Spotify from ...
  • WatchMeThrone
  • Visitor
  • 33451 Views
  • 165 comments
  • 566 likes
  • Music
  • Fixed
  • 33451 Views
  • 165 comments
  • 566 votes

Connect only plays 100 song chunks of playlists

Device: Windows Operating System Version:Win 7 Spotify Version:10.21.143.g76c19bcd Description:When I play music over connect the remote computer only seems to have access to the 100 subsequent songs from the song I start playing from. For example, i...

  • Regular
  • Device:  Windows   Operating System Version: Win 7   Spotify Version: 10.21.143.g76c19bcd   Description: When I play music over connect the remote computer only seems to...
  • schexc
  • Regular
  • 72580 Views
  • 421 comments
  • 1733 likes
  • Desktop
  • Fixed
  • 72580 Views
  • 421 comments
  • 1733 votes

[Desktop] Recently Played disappeared after last update on Windows 10

Plan Premium Device PC Operating System Windows 10 My Question or Issue Dear Spotify Team,After automatic update of Desktop version of Spotify, the "Recently Played" subsection has disappeared from Home section.Before update the Home section used to ...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue Dear Spotify Team, After automatic update of Desktop version of Spotify, the "Recently Played" subsecti...
  • MChevalier13
  • Newbie
  • 21962 Views
  • 140 comments
  • 204 likes
  • Desktop
    Windows
  • Fixed
  • 21962 Views
  • 140 comments
  • 204 votes

Discover Weekly is not updating

Hey everyone, We're seeing reports about the Discover Weekly not updating. If you're also experiencing this, make sure to add a +Vote. Then: Make sure that you've listened to music regularly in the past week and not only the Discover Weekly playlist....

  • Spotify Legend
  • Hey everyone,   We're seeing reports about the Discover Weekly not updating. If you're also experiencing this, make sure to add a +Vote. Then:   Make sure that you've listened to...
  • Quabescore
  • Music Fan
  • 22302 Views
  • 79 comments
  • 613 likes
  • Discover Weekly
  • Fixed
  • 22302 Views
  • 79 comments
  • 613 votes

No Spotify on Galaxy Store - Galaxy Watch

PlanPremiumCountryIndonesiaDeviceGalaxy S10+Operating SystemAndroid Pie My Question or Issue Hi Spotify Team, I want to ask about the spotify, when i search for the spotify on galaxy store, i cannot find it, can somebody help for this? because i want...

  • Casual Listener
  • Plan Premium Country Indonesia Device Galaxy S10+ Operating System Android Pie   My Question or Issue  Hi Spotify Team, I want to ask about the spotify, when i search for the spot...
  • turbobb
  • Casual Listener
  • 80082 Views
  • 629 comments
  • 666 likes
  • Galaxy Watch
    Samsung
    Spotify
  • Fixed
  • 80082 Views
  • 629 comments
  • 666 votes

[Desktop] Playback issues on devices with Xonar sound cards

Plan Premium Country Singapore Device Windows Desktop (custom build) Operating System Windows 10 My Question or Issue I was playing music on my Spotify Desktop app when it suddenly cut out by itself. I tried playing back the same playlist, but it jus...

  • Casual Listener
  • Plan Premium Country Singapore Device Windows Desktop (custom build) Operating System Windows 10   My Question or Issue I was playing music on my Spotify Desktop app when it ...
  • Xenia
  • Moderator
  • 30910 Views
  • 157 comments
  • 333 likes
  • Desktop
    Windows
  • Fixed
  • 30910 Views
  • 157 comments
  • 333 votes

[Family] "We couldn't find that address"

I'm trying to add my address for Spotify Premium Family but the search box is unable to find my postcode (13 years at the address) or any other part of the address if I type it out in full. I've no idea what to do now

  • Casual Listener
  • I'm trying to add my address for Spotify Premium Family but the search box is unable to find my postcode (13 years at the address) or any other part of the address if I type it out in full. I've no i...
  • Karlp123
  • Visitor
  • 26334 Views
  • 105 comments
  • 495 likes
  • Premium for Family
  • Fixed
  • 26334 Views
  • 105 comments
  • 495 votes

Google Clock won't play any playlist from Spotify; Error: (message: failed to switch to local device

PlanPremiumCountryUnited SatesDeviceMotorola Droid Turbo 2Operating SystemAndroid 7.0 My Question or IssueThe issue started this morning. Spotify was in sync with Google Clock (used as my alarm clock every morning). This morning, the alarm clock gave...

  • Casual Listener
  • Plan Premium Country United Sates Device Motorola Droid Turbo 2 Operating System Android 7.0   My Question or Issue The issue started this morning. Spotify was in sync with Google Cloc...
  • Erikad
  • Newbie
  • 38741 Views
  • 168 comments
  • 525 likes
  • Ongoing Issues
  • Fixed
  • 38741 Views
  • 168 comments
  • 525 votes

Blends not working

We're seeing posts that existing Blend playlists can't be accessed anymore and that folks are also unable to accept new Blend invitations. Reports also mention that the app just goes back to the Home page or gets a loading screen after clicking on th...

  • Moderator
  • Moderator
  • We're seeing posts that existing Blend playlists can't be accessed anymore and that folks are also unable to accept new Blend invitations.  Reports also mention that the app just goes back to th...
  • rawbenhood
  • Newbie
  • 39762 Views
  • 56 comments
  • 86 likes
  • Android
    iOS
  • Fixed
  • 39762 Views
  • 56 comments
  • 86 votes

[Android Auto] "Spotify doesn't seem to be working right now" error

Plan Premium Country Germany Device OnePlus 6T Operating System Android 10 My Question or Issue Longtime user never experienced any issue for years and years of enjoying great music and recommendations. I have Android Auto on the latest Seat Infotain...

  • Casual Listener
  •   Plan Premium Country Germany Device OnePlus 6T Operating System Android 10   My Question or Issue Longtime user never experienced any issue for years and years of en...
  • Sanzjr
  • Newbie
  • 45038 Views
  • 187 comments
  • 192 likes
  • Android
    Other
  • Fixed
  • 45038 Views
  • 187 comments
  • 192 votes

[PS4] Playback Issues

PlanFreeCountry United States of AmericaDevicePs4 My Question or Issue My music continues to pause not allowing me to listen to any song completely I have searched for hours with no solution working is there any way to fix my problem

  • Casual Listener
  •   Plan Free Country  United States of America Device Ps4  My Question or Issue  My music continues to pause not allowing me to listen to any song completely I have searche...
  • Anton372020
  • Visitor
  • 34940 Views
  • 160 comments
  • 577 likes
  • PS4
  • Fixed
  • 34940 Views
  • 160 comments
  • 577 votes

Random podcasts are unplayable

We're receiving reports from folks, who are unable to play random podcasts on mobile and desktop app. When playing podcasts, the progress bar is stuck at 0:00. There are no issues when playing music though.

  • Moderator
  • Moderator
  • We're receiving reports from folks, who are unable to play random podcasts on mobile and desktop app. When playing podcasts, the progress bar is stuck at 0:00. There are no issues when playing music ...
  • Novy
  • Moderator
  • 2694 Views
  • 19 comments
  • 27 likes
  • Other
  • Fixed
  • 2694 Views
  • 19 comments
  • 27 votes

Spotify link in Alexa app does not work

PlanPremiumCountryUKDeviceEcho dot / iPad Operating SystemiOS 12.2 on iPad. My Question or IssueI can’t work out how to get Alexa linked to my Spotify. Guidance says Alexa app/ settings / music/ link new service, which leads to a Spotify button that ...

  • Regular
  • Plan Premium Country UK Device Echo dot / iPad  Operating System iOS 12.2 on iPad.    My Question or Issue I can’t work out how to get Alexa linked to my Spotify. Guidance sa...
  • LS1225
  • Visitor
  • 184015 Views
  • 111 comments
  • 503 likes
  • Other
  • Fixed
  • 184015 Views
  • 111 comments
  • 503 votes