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Hey folks! We are receiving reports that some of you are experiencing
persistent issues with your Liked Songs not syncing across all
platforms. This includes iOS, Android, desktop app, and the Web Player.
Hey everyone, We’re receiving reports that the Lyrics Sharing feature is
not working. Before you keep on reading, note that this issue is
different than not seeing Lyrics at all.
Hey everyone,
We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing ...
We're seeing reports that Creators are having issues signing in to
http://creators.spotify.com/. Some might experience troubles with the
login button and notice they're being looped back to the same page.
We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/.
Some might experience troubles with the login button and notice they're being looped ...
Plan; Premium Country: New Zealand It's the same on all my devices -
whether Apple or Android My Question or Issue I've been using the
automatic sync function where songs I have shazamed show up
automatically in the 'My Shazams Playlist'. They stoppe...
Plan; Premium
Country: New Zealand
It's the same on all my devices - whether Apple or Android
My Question or Issue
I've been using the automatic sync fun...
Plan Free Country United Kingdom Device iPhone 11 Operating System iOS
14.3 My Question or Issue This problem has been ongoing for a while so
I’m not listening to much music anymore because of this. Basically,
whenever I’m trying to listen to the son...
Plan
Free
Country
United Kingdom
Device
iPhone 11
Operating System
iOS 14.3
My Question or Issue
This problem has been ongoing for a while so I’m not listening to muc...
Plan Premium Country US Device Moto X4 Operating System Android Pie My
Question or Issue This happened with my last phone, Samsung S7 running
Oreo (or whatever the most recent OS is) but it was fixed when I got the
Moto X4. I like to keep a lot of so...
Plan
Premium
Country
US
Device
Moto X4
Operating System
Android Pie
My Question or Issue
This happened with my last phone, Samsung S7 running Oreo (or what...
Hey folks, We've received some reports that users are encountering an
"Oops! Something went wrong. Please try again" error when attempting to
access the 'Edit personal info' page (www.spotify.com/account/profile).
The page does not load and the error...
Hey folks,
We've received some reports that users are encountering an "Oops! Something went wrong. Please try again" error when attempting to access the 'Edit personal info' pag...
Hey folks, We received some reports mentioning that the position on the
playlists resets when navigating away from the app. This is currently
Under investigation by internal teams.
Hey folks,
We received some reports mentioning that the position on the playlists resets when navigating away from the app. This is currently Under investigation by internal teams.
Hey there, We've seen reports of some Bluetooth connections to other
devices displaying Car View. The right team is aware of this. If you're
experiencing this, let us know by adding your +Vote the info requested
in the Status Update. All the best!
Hey there,
We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this.
If you're experiencing this, let us know...
Hey. I use Spotify as my main music library and I have a little OCD
regarding checking up on the precise number of saved songs in my "Liked
songs" section, just to check up that I didn't delete any songs by
mistake.I used to be able to just Command+A...
Hey. I use Spotify as my main music library and I have a little OCD regarding checking up on the precise number of saved songs in my "Liked songs" section, just to check up that I didn't delete any s...
We've received reports from users who can't join Family/Duo plans. The
error message "Address doesn't match" is displayed, even when entering
the exact same address as the plan manager.
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
We've received reports that the Now Playing bar is hiding the very
bottom release in an artist's discography. When users scroll down the
discography, they can't see the last entry as it's covered by the Now
Playing bar.
We've received reports that the Now Playing bar is hiding the very bottom release in an artist's discography. When users scroll down the discography, they can't see the last entry as it's covered by ...
Plan: Premium for Students I have a MacBook Pro with macOS Catalina
Version 10.15.6. For about the past month I have been getting an error
message when trying to play Spotify on my laptop. I will play a song and
it will play the entire song except fo...
Plan: Premium for Students
I have a MacBook Pro with macOS Catalina Version 10.15.6. For about the past month I have been getting an error message when trying to play Spotify on ...
Hey folks!We're aware of volume issues with the Spotify app on PS5 after
a recent update, mainly that the volume output is too low. This is
currently being investigated.
Hey folks! We're aware of volume issues with the Spotify app on PS5 after a recent update, mainly that the volume output is too low. This is currently being investigated.
Hey folks, We're receiving reports that users who previously had the
option to stream on their Apple Watch are unable to do so. In a lot of
the cases this seems to come up when the setup includes AirPods. If
you’re experiencing this issue, make sure ...
Hey folks,
We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup i...
My Daily Mixes pretty much remain the same. They rarely update, playing
the same songs ad nauseum. They are also not intuitive. The first daily
mix is pretty accuarate, but I can only tolerate a small number of songs
in the other mixes. I continue to...
My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a smal...