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We're seeing reports from users who are not seeing the Smart Shuffle option in their playlists.
We're seeing reports from users who are not seeing the Smart Shuffle option in their playlists.
Newbie
21165 Views
43 comments
19 likes
We're receiving reports of users experiencing playback issues with local files. This seems to happen specifically on the desktop app, where playback stops at 0 seconds after every song.
We're receiving reports of users experiencing playback issues with local files. This seems to happen specifically on the desktop app, where playback stops at 0 seconds after every song.
Music Fan
40570 Views
99 comments
105 likes
Hey folks! We've been made aware that some albums of some artists may appear under the "Appears on" section at the bottom of their page instead of where the albums should be displayed (Discography -> Albums). This is being looked into.
Hey folks! We've been made aware that some albums of some artists may appear under the "Appears on" section at the bottom of their page instead of where the albums should be displayed (Dis...
Moderator
7193 Views
22 comments
29 likes
We're seeing some reports from iOS users saying they get the error message "Something went wrong. Try again." when trying to log in with email/username + password, despite entering the correct credentials.
We're seeing some reports from iOS users saying they get the error message "Something went wrong. Try again." when trying to log in with email/username + password, despite entering the correct creden...
Newbie
27552 Views
25 comments
86 likes
We've been getting reports from Premium Family & Duo managers that they're unable to remove members from the plan. The error message "There is a problem, please try again later" appears when trying to remove a member.
We've been getting reports from Premium Family & Duo managers that they're unable to remove members from the plan. The error message "There is a problem, please try again later" appear...
Newbie
3645 Views
22 comments
24 likes
We've received reports that Spotify pauses after an ad and the playback cannot be resumed. This seems to affect multiple platforms including desktop, mobile, and TV. The behavior is currently being investigated.
We've received reports that Spotify pauses after an ad and the playback cannot be resumed. This seems to affect multiple platforms including desktop, mobile, and TV. The behavior is curren...
Newbie
92376 Views
321 comments
445 likes
We're seeing reports that users are unable to watch podcast videos when using the Web Player https://open.spotify.com/ - episodes can be played as audio-only.
We're seeing reports that users are unable to watch podcast videos when using the Web Player https://open.spotify.com/ - episodes can be played as audio-only.
Newbie
17605 Views
59 comments
14 likes
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work.This is being looked into
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work. This is being looked into 🙂
Newbie
39014 Views
116 comments
54 likes
Plan Premium Country United Kingdom Device Umidigi F1 Operating System Android 9 My Question or Issue spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc
Plan Premium Country United Kingdom Device Umidigi F1 Operating System Android 9 My Question or Issue spotify crashes when you click the 3 dots to add to playlist, share ,v...
Spotify Legend
166678 Views
585 comments
1471 likes
Hey folks, We've been getting reports that the transitions between songs are not being timed correctly the first time you start a playlist. When restarted, the transitions work as expected. This is being looked into & we'll keep you posted.
Hey folks, We've been getting reports that the transitions between songs are not being timed correctly the first time you start a playlist. When restarted, the transitions work as expected...
Visitor
22536 Views
62 comments
38 likes
Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just suddenly start to play. Updates and new device didn’t ...
Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just sud...
Newbie
72198 Views
220 comments
357 likes
We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.
We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.
Newbie
13729 Views
13 comments
3 likes
Hey everyone, We've received reports about playlists on Carplay not loading and users receiving the error "Nothing here" when they try to open them from their Library. This is being investigated.
Hey everyone, We've received reports about playlists on Carplay not loading and users receiving the error "Nothing here" when they try to open them from their Library. ...
Moderator
20025 Views
135 comments
25 likes
We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
Newbie
18225 Views
40 comments
97 likes
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
Moderator
5744 Views
16 comments
52 likes
Hey folks, We've received some reports that the podcast "Recently Updated" list is not updating. This is being investigated.
Hey folks, We've received some reports that the podcast "Recently Updated" list is not updating. This is being investigated.
Visitor
32982 Views
104 comments
126 likes
Hey folks, We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. If you’re experiencing this issue, make sure to add your +VOTE...
Hey folks, We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. ...
Newbie
222340 Views
332 comments
761 likes
We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particular on Samsung Galaxy phones.
We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particula...
Visitor
22519 Views
52 comments
34 likes
Hey, We're seeing reports that finished podcast episodes are showing as unplayed.
Hey, We're seeing reports that finished podcast episodes are showing as unplayed.
Visitor
29556 Views
84 comments
92 likes
Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. We wanted to let you know that this is being investigated and we'll keep...
Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. ...
Newbie
52341 Views
150 comments
472 likes
