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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11271 Views
  • 24 replies
  • 2 likes
  • 11271 Views
  • 24 replies
  • 2 likes

Is there a yeay Premium Pla .

I only do annu and, does Spotify appears  not to have one.

  • Visitor
  • I only do annu and, does Spotify appears  not to have one.
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium still doesn't work. How to get actual real support from carbon based life form?

PlanPremiumUS DeviceiPhone 12Operating Systemlatest iOS My Question or Issue I continue to have issues with ads. I was told before that it was ads within the podcasts, however it is absolutely not. These are listed as "advertisements" and you can "cl...

  • Casual Listener
  • Plan Premium US   Device iPhone 12 Operating System latest iOS  My Question or Issue   I continue to have issues with ads. I was told before that it was ads within the podcas...
  • Elena
  • Moderator
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changement d'abonnement

Bonsoir,J'ai un abonnement Premium Duo mais je souhaite passer à un abonnement Premium Famille mais cela me dit que je dois m'adresser à mon gestionnaire de compte.Comment dois je procéder ?

  • Visitor
  • Bonsoir, J'ai un abonnement Premium Duo mais je souhaite passer à un abonnement Premium Famille mais cela me dit que je dois m'adresser à mon gestionnaire de compte. Comment dois je procéder ?
  • MihailY
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ressarcimento de valor

Fui atualizar o pagamento do meu plano universitário e ao invés de ser debitado o valor de R$9,90 (valor correto), foi debitado o valor de R$19,90 (valor do plano individual premium), no meu cartão de crédito. Como faço para ter a restituição do valo...

  • Newbie
  • Fui atualizar o pagamento do meu plano universitário e ao invés de ser debitado o valor de R$9,90 (valor correto), foi debitado o valor de R$19,90 (valor do plano individual premium), no meu cartão d...
  • Vasil
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago mensual

PlanFamiliar CountryMéxico DeviceMotorola Edge 20Operating SystemAndroidMy Question or IssueHe tenido el problema este mes de que he pagado dos veces para continuar con mi cuenta premium familiar y aún me aparece en la aplicación una alerta que no se...

  • Visitor
  • Plan Familiar  Country México  Device Motorola Edge 20 Operating System Android My Question or Issue He tenido el problema este mes de que he pagado dos veces para continuar con mi...
  • Dian
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Music and Audiobook Subscription Tier?

I was excited to learn that Spotify brought in a ton of audiobooks. However, I was quickly disappointed to find out that each title has to be purchased. Is there a plan to offer a subscription tier that would allow include all music and audiobooks?

  • Newbie
  • I was excited to learn that Spotify brought in a ton of audiobooks.  However, I was quickly disappointed to find out that each title has to be purchased.  Is there a plan to offer a subscri...
  • Maxim
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Dúvidas de compartilhamento dou

Fiz o compartilhamento do meu plano DOU no entanto não consigo visualizar se a pessoa ainda está utilizando. E não quero ficar perguntando.Como faço para ver este detalhe?

  • Visitor
  • Fiz o compartilhamento do meu plano DOU no entanto não consigo visualizar se a pessoa ainda está utilizando. E não quero ficar perguntando. Como faço para ver este detalhe?  
  • Bittencourt
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Can I give my Microsoft Spotify premium code to someone else

I got a free 3 months from Microsoft rewards but I'm not eligible to use the code so can I give my friend my Spotify free subscription or is that not allowed.

  • Visitor
  • I got a free 3 months from Microsoft rewards but I'm not eligible to use the code so can I give my friend my Spotify free subscription or is that not allowed.
  • They_call_me_Jack_
  • Visitor
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Provide an email notification a month before a student account expires

Please provide a email notification a month before a student account is set to expire. You say you do this, but I have NEVER received a notification prior to being charged full price (although I get spammed with security notifications every time I lo...

  • Visitor
  • Please provide a email notification a month before a student account is set to expire. You say you do this, but I have NEVER received a notification prior to being charged full price  (although ...
  • Eni
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't activate Student Plan.

PlanPremiumCountryUSADevicePC, iPhone 13Operating SystemiOS 16 Beta, Windows 10 My Question or IssueI recently joined a 4 year college, and despite literally being at said college when I tried to set up a student account, SheerID does not recognize m...

  • Visitor
  • Plan Premium Country USA Device PC, iPhone 13 Operating System iOS 16 Beta, Windows 10   My Question or Issue I recently joined a 4 year college, and despite literally being at said co...
  • Kiril
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

How many devices can I have Spotify Premium on?

I have Spotify Premium on my iPhone. Can I listen to Premium on my iMac? How about my iPad? Thanks!

  • Newbie
  • I have Spotify Premium on my iPhone. Can I listen to Premium on my iMac? How about my iPad?   Thanks!
  • AdamDamon
  • Spotify Star
  • 2033 Views
  • 1 replies
  • 0 likes
  • 2033 Views
  • 1 replies
  • 0 likes

Adds

So idk why but i havent had any adds during summer 2022 and didnt have any like a couple of months before it as well as a couple of weeks after it. And then today (September 21st) i open Spotify and after almost every song they play more than 2 adds!...

  • Newbie
  • So idk why but i havent had any adds during summer 2022 and didnt have any like a couple of months before it as well as a couple of weeks after it. And then today (September 21st) i open Spotify and ...
  • ANKERVAVIVIA
  • Casual Listener
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Uzbekistan subscription price is unjustified. It is $5/mo while ~$2/mo in Russia.

Uzbekistan subscription price is unjustified. It is $5/mo while ~$2/mo in Russia. I don't know how you guys managed to set up this pricing strategy, but it seems wrong. Purchasing power in Russia is much greater than in Uzbekistan, just compare avera...

  • Newbie
  • Uzbekistan subscription price is unjustified. It is $5/mo while ~$2/mo in Russia. I don't know how you guys managed to set up this pricing strategy, but it seems wrong.  Purchasing power in Russ...
  • SwissGhoul
  • Newbie
  • 1815 Views
  • 4 replies
  • 17 likes
  • 1815 Views
  • 4 replies
  • 17 likes

Superuser Contribution Promo 3 meses x 18.90

Hola volvi a premiun porque accedí a la promocion de 3 meses por 18.90 y me han vuelto a cobrar este mes sin respetar la promoción que me dieron…..favor de reembolsqr lo cobrado Gracias. None of the below information is required. However, the more yo...

  • Newbie
  • Hola volvi a premiun porque accedí a la promocion de 3 meses por 18.90 y me han vuelto a cobrar este mes sin respetar la promoción que me dieron…..favor de reembolsqr lo cobrado Gracias.   &nbsp...
  • Yordan
  • Moderator
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estoy conectada a internet y la aplicación me dice que algo salió mal que no estoy conectada

Buenas tardes, tengo un problema con la aplicación móvil, estaba limpiando mi celular y eliminé datos de la aplicación accidentalmente de spotify y ahora me aparece que no tengo listas de reproducción, y no me deja escuchar ninguna otra canción aunqu...

  • Newbie
  • Buenas tardes, tengo un problema con la aplicación móvil, estaba limpiando mi celular y eliminé datos de la aplicación accidentalmente de spotify y ahora me aparece que no tengo listas de reproducció...
  • OscarDC
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Prepaid visa Payment failed but still getting charged for it

PlanPremiumCountryCanadaDevicepcOperating SystemWindows 10 My Question or Issueso I've been trying to get premium for myself with a prepaid but it every time I try it says "payment failed" but I'm still getting charged for it. If anyone has a solutio...

  • Visitor
  • Plan Premium Country Canada Device pc Operating System Windows 10   My Question or Issue so I've been trying to get premium for myself with a prepaid but it every time I try  it ...
  • Eni
  • Moderator
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Does the Microsoft 3-month free premium code have an expiry date?

So, I Recently redeemed the 3-month free premium from Microsoft, BUT I can't input any card details yet. I was wondering if it has a date when the code deactivated and can no longer be used. If not and it is active until use, I can keep the code unti...

  • Visitor
  • So, I Recently redeemed the 3-month free premium from Microsoft, BUT I can't input any card details yet. I was wondering if it has a date when the code deactivated and can no longer be used. If not a...
  • Maxim
  • Spotify Star
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu won’t link to my Spotify student account

PlanPremium Student CountryUnited States DeviceiPhone 12 Pro, PS4, HP laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI read other replies on the help site and I have tried to deactivate any emails that might be link...

  • Visitor
  • Plan Premium Student  Country United States  Device iPhone 12 Pro, PS4, HP laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I read ...
  • OscarDC
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with my duo plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook b late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a duo account together with my dad, and since it was the first time he had it, it was sup...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook b late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had a d...
  • Jeremy
  • Spotify Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes