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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75092 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140165 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80489 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269610 Views
159 replies
13 likes
I am receiving message that I am not eligible to planI never used Spotify Premium before.
I am receiving message that I am not eligible to plan I never used Spotify Premium before.
Spotify Legend
239 Views
1 replies
0 likes
I have already change the payment method and it's still appearing that I haven't
I have already change the payment method and it's still appearing that I haven't
Spotify Legend
298 Views
3 replies
0 likes
my account shows as being a free account but when i click "sign up for premium" it says i already have premium individual and i can change subscription if i want to. none of the premium features work on any of my devices and i've checked multiple tim...
my account shows as being a free account but when i click "sign up for premium" it says i already have premium individual and i can change subscription if i want to. none of the premium features work...
Spotify Star
429 Views
3 replies
0 likes
Por favor estoy cambiando la ubicación de mi residencia, ya cambié el método de pago por una tarjeta del nuevo país donde vivo, ya cambié mi dirección en el Apple ID q uso en mi celular, y encuentro una forma q me permita aceptar la invitación de pre...
Por favor estoy cambiando la ubicación de mi residencia, ya cambié el método de pago por una tarjeta del nuevo país donde vivo, ya cambié mi dirección en el Apple ID q uso en mi celular, y encuentro ...
Moderator
2126 Views
1 replies
1 likes
PlanoPrêmioPaís: Brasil pagamento atrasado, hoje é dia 10/03, e acabou de não ser aprovado, meu cartão está liberado com limite de dia 15, antes dessa data meu spotify premium está cancelado?
Plano Prêmio País: Brasil pagamento atrasado, hoje é dia 10/03, e acabou de não ser aprovado, meu cartão está liberado com limite de dia 15, antes dessa data meu spotify premium está cancela...
Casual Listener
3136 Views
2 replies
0 likes
Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
Moderator
201 Views
1 replies
0 likes
Anote varias veces y me sale que el código no es puede ser válido
Anote varias veces y me sale que el código no es puede ser válido
Spotify Legend
581 Views
1 replies
0 likes
PlanStudentCountryUSADeviceAcer LaptopOperating SystemWindows 11 My Question or IssueAll I get is that i have to "manage my account" yet there's nothing I can really change.
Plan Student Country USA Device Acer Laptop Operating System Windows 11 My Question or Issue All I get is that i have to "manage my account" yet there's nothing I can really ...
Moderator
233 Views
1 replies
0 likes
I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
Spotify Legend
287 Views
1 replies
0 likes
hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of every single device, but nothing helps. I also have to...
hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of eve...
Spotify Legend
266 Views
1 replies
0 likes
PlanPremium duoCountrySouth AfricaDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueI need to update my payment details from pay by mobile (Vodacom) to a direct debit from my bank. When I go to the update payment details section it d...
Plan Premium duo Country South Africa Device Samsung Galaxy S10 Operating System Android My Question or Issue I need to update my payment details from pay by mobile (Vodacom) to a direct deb...
Spotify Legend
745 Views
3 replies
0 likes
Do I cancel my PC account and reset on Iphone account
Do I cancel my PC account and reset on Iphone account
Spotify Star
239 Views
1 replies
0 likes
I want to cancel Spotify premium My Question or Issue
I want to cancel Spotify premium My Question or Issue
Spotify Star
253 Views
1 replies
0 likes
I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift card.
I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift c...
203 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily CountrySerbiaDevicePixel 6 proOperating SystemAndroid 13 My Question or IssueI had to update the payment method because m...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country Serbia Device Pixel 6 pro Operating System An...
Moderator
360 Views
1 replies
0 likes
Planchanged from individual plan to student CountryPakistan Device(iPhone 12, HP pavilion)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI just bought the individual plan and then changed it to the student, but I already charged the in...
Plan changed from individual plan to student Country Pakistan Device (iPhone 12, HP pavilion) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I just bough...
Spotify Star
535 Views
3 replies
0 likes
Ya lo intente muchoo
Ya lo intente muchoo
Moderator
287 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryGhana Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Ghana Device (iPhone 8, Samsung Galaxy ...
Moderator
357 Views
1 replies
0 likes
Plan Premium DuoCountryGermany My Question or IssueDear Spotify staff, I need someone to contact me. I changed the Spotify payment method from Klarna to direct debit in December 2022. Now Klarna is claiming me back the January invoice, which is alrea...
Plan Premium Duo Country Germany My Question or Issue Dear Spotify staff, I need someone to contact me. I changed the Spotify payment method from Klarna to direct debit in December...
Moderator
470 Views
1 replies
0 likes
I have already a premium family plan but the apps paused my service and also ask for update my payment, I click there and it says "You have already a plan premium you are part of a premium plan of someone else" and just give me the option to see my c...
I have already a premium family plan but the apps paused my service and also ask for update my payment, I click there and it says "You have already a plan premium you are part of a premium plan of so...
Roadie
322 Views
1 replies
0 likes
