Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
CountryEngland Device(iPhone 6)Operating System(iOS 11) Is there no way I can get premium through the Spotify app itself? Only asking as my internet application won’t let me open it at the moment
PlanPremiumCountryEgypt DeviceMultipleOperating SystemAndroid 9, Windows 10 My Question or IssueWill there be a Paypal Payment Option and Family plan available in Egypt anytime soon?In the mean time other copycat services already have this available ...
I have Spotify Premium and I've been getting ads within podcasts and the podcast creators said some of them are being inserted by Spotify (and quite poorly in fact). Here was my journey to the truth. I first became suspicious when I noticed ads cutti...
Buenos días, hace aproximadamente un mes, adquirí la suscripción en la cual podria pagar dicha suscripción a través de mi recibo de telefonía, pero hoy quiero eliminar la suscripción, cuando me acerco al panel de usuario/suscripción no me aparece el ...
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI have been paying for a Premium subscription for a few months now. Recently, I have been receiving emails informing me that I now receive Hulu for free with my Premium. I am...
PlanPremiumMy Issue I have cancelled my free 3 months Premium Deal with Sky (as I am now at the end of the 3 month period). However, my Spotify account still says "Your plan is associated with our partner Sky, please refer to Sky for questions regard...
PlanPremiumCountryMalaysiaDeviceiPhone6Operating SystemiOS 12 My Question or Issuemy bank account has been charged twice for march and April subscription. Is spotify going to refund my money?
I had some issues with my credit card so I go back to free 2 days ago, I paid my subscription again today and I’m still being free in Spotify, can somebody help me?PlanFree/PremiumCountryMéxico DeviceIphone XSOperating System(iOS 10) My Question or I...
When you get the student discount, is it one big payment of 4.99 a month so I'd be paying 60 dollars at one time? Or does it charge 4.99 a month like it regularly does without the student discount?
PlanPremiumCountryCanada My Question or Issue Afternoon,I have been trying to claim the google home mini but each time i try to the discount is not applied. I have revieved the link in my email which sends me to the google store to choose a mini. Whe...
Would anyone be able to help me? I am trying to pay for my Spotify subscription with a one4all car, however, each time I try to pay it tells me that the payment has failed, even though there is definitely enough money in the card. Are you able to use...
PlanFreeCountryGermany DeviceDesktopOperating SystemUbuntu Linux My Question or IssueI tried to include one of my playlists in my artist's profile, but it does not work.When I search playlists under this options mine do not appear.Also I tried to pos...
Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por boleto e não encontrei. A única **bleep** que localiz...
PlanFree/PremiumCountry jamaica Device Samsung Galaxy s7 edge (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi i would like to know how i can pay for premium from jamaic...
Hello. I have been a spotify user for 4 months know but i don't listen to music that often anymore, I forgot to cancel my subscription and got charged 10 british pounds for the premium plan. I haven't used spotify at all so please could i get refunde...
So today found out this promo from a friend who got theirs, but i got no email or anything about tjis. Ive gone too two links one says page not found, other sayd i was not opped in for yhis. How could i if never told? How can one get this as beed sub...
PlanPremiumCountryUSADeviceiPhone SEOperating SystemiOSMy Question or IssueMy account keeps getting charged twice a month, $10.61 and $15.89 on two separate occasions. I have a premium subscription. I should be paying only $10 once a month to be usin...
Hello, i live in the Republic of Moldova and i love using spotify and im very angry to use vpn's that don't work , i can't listen spotify becose i live in moldova i wish if the spotify developers can add Moldova to the country list, is not cool at al...
PlanPremium (Student)CountryPortugalDeviceAnyOperating SystemAny My Question or IssueRecebi uma notificação no email a informar que o meu pagamento tinha falhado.Fui confirmar e de facto o cartão de crédito tinha expirado, então associei um novo cart...
Hi,I'm currently on Spotify Premium for 3 months now, and recently I noted that the Subscription was changed to "Your plan will automatically renew on 11/5/19 and you'll be charged xxx". I'm currently paying via my prepaid SIM card. Can I confirm tha...