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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45940 Views
  • 16 replies
  • 4 likes
  • 45940 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28911 Views
  • 19 replies
  • 2 likes
  • 28911 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20262 Views
  • 6 replies
  • 1 likes
  • 20262 Views
  • 6 replies
  • 1 likes

How do I get premium through the app?

CountryEngland Device(iPhone 6)Operating System(iOS 11) Is there no way I can get premium through the Spotify app itself? Only asking as my internet application won’t let me open it at the moment

  • Newbie
  •   Country England  Device (iPhone 6) Operating System (iOS 11)   Is there no way I can get premium through the Spotify app itself? Only asking as my internet application won’t...
  • Robert_W
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Premium free trail compulsory
  • 250 Views
  • 1 replies
  • 0 likes

Paypal Payment Option and Family plan not available in Egypt

PlanPremiumCountryEgypt DeviceMultipleOperating SystemAndroid 9, Windows 10 My Question or IssueWill there be a Paypal Payment Option and Family plan available in Egypt anytime soon?In the mean time other copycat services already have this available ...

  • Newbie
  • Plan Premium Country Egypt   Device Multiple Operating System Android 9, Windows 10   My Question or Issue Will there be a Paypal Payment Option and Family plan available in Egyp...
  • Robert_W
  • Community Legend
  • 196 Views
  • 1 replies
  • 1 likes
  • 196 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Premium Podcast ads inserted by Spotify

I have Spotify Premium and I've been getting ads within podcasts and the podcast creators said some of them are being inserted by Spotify (and quite poorly in fact). Here was my journey to the truth. I first became suspicious when I noticed ads cutti...

  • Newbie
  • I have Spotify Premium and I've been getting ads within podcasts and the podcast creators said some of them are being inserted by Spotify (and quite poorly in fact).  Here was my journey to the ...
  • leelalynn
  • Newbie
  • 2116 Views
  • 4 replies
  • 8 likes
  • ads
    Podcasts
    Premium
  • 2116 Views
  • 4 replies
  • 8 likes

Solved!! Eliminar suscripción con empresa de telefonía

Buenos días, hace aproximadamente un mes, adquirí la suscripción en la cual podria pagar dicha suscripción a través de mi recibo de telefonía, pero hoy quiero eliminar la suscripción, cuando me acerco al panel de usuario/suscripción no me aparece el ...

  • Newbie
  • Buenos días, hace aproximadamente un mes, adquirí la suscripción en la cual podria pagar dicha suscripción a través de mi recibo de telefonía, pero hoy quiero eliminar la suscripción, cuando me acerc...
  • Luan
  • Spotify Star
  • 1006 Views
  • 1 replies
  • 0 likes
  • 1006 Views
  • 1 replies
  • 0 likes

Solved!! Unable to Connect Premium with Hulu

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI have been paying for a Premium subscription for a few months now. Recently, I have been receiving emails informing me that I now receive Hulu for free with my Premium. I am...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I have been paying for a Premium subscription for a few months now. Recently, I have been receivin...
  • Luan
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium plan is associated with our partner Sky

PlanPremiumMy Issue I have cancelled my free 3 months Premium Deal with Sky (as I am now at the end of the 3 month period). However, my Spotify account still says "Your plan is associated with our partner Sky, please refer to Sky for questions regard...

  • Casual Listener
  • Plan Premium My Issue   I have cancelled my free 3 months Premium Deal with Sky (as I am now at the end of the 3 month period).  However, my Spotify account still says  " Your plan...
  • Xenia
  • Moderator
  • 1182 Views
  • 5 replies
  • 0 likes
  • 1182 Views
  • 5 replies
  • 0 likes

spotify charge me twice for march and April subscription

PlanPremiumCountryMalaysiaDeviceiPhone6Operating SystemiOS 12 My Question or Issuemy bank account has been charged twice for march and April subscription. Is spotify going to refund my money?

  • Newbie
  • Plan Premium Country Malaysia Device iPhone6 Operating System iOS 12   My Question or Issue my bank account has been charged twice for march and April subscription. Is spotify going to...
  • Luan
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

I’ve paid my subscription but I’m still having free account and Idk why

I had some issues with my credit card so I go back to free 2 days ago, I paid my subscription again today and I’m still being free in Spotify, can somebody help me?PlanFree/PremiumCountryMéxico DeviceIphone XSOperating System(iOS 10) My Question or I...

  • Newbie
  • I had some issues with my credit card so I go back to free 2 days ago, I paid my subscription again today and I’m still being free in Spotify, can somebody help me? Plan Free/Premium Country Méxi...
  • Bittencourt
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Student Discount

When you get the student discount, is it one big payment of 4.99 a month so I'd be paying 60 dollars at one time? Or does it charge 4.99 a month like it regularly does without the student discount?

  • Newbie
  • When you get the student discount, is it one big payment of 4.99 a month so I'd be paying 60 dollars at one time? Or does it charge 4.99 a month like it regularly does without the student discount? ...
  • landonharris88
  • Composer
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Google Home Mini Discount

PlanPremiumCountryCanada My Question or Issue Afternoon,I have been trying to claim the google home mini but each time i try to the discount is not applied. I have revieved the link in my email which sends me to the google store to choose a mini. Whe...

  • Newbie
  • Plan Premium Country Canada   My Question or Issue   Afternoon, I have been trying to claim the google home mini but each time i try to the discount is not applied. I have revieved ...
  • Billy-J
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! One4all Cards

Would anyone be able to help me? I am trying to pay for my Spotify subscription with a one4all car, however, each time I try to pay it tells me that the payment has failed, even though there is definitely enough money in the card. Are you able to use...

  • Newbie
  • Would anyone be able to help me? I am trying to pay for my Spotify subscription with a one4all car, however, each time I try to pay it tells me that the payment has failed, even though there is defin...
  • Luan
  • Spotify Star
  • 1342 Views
  • 1 replies
  • 0 likes
  • 1342 Views
  • 1 replies
  • 0 likes

Solved!! Cannot copy playlist links nor put them on my artists page

PlanFreeCountryGermany DeviceDesktopOperating SystemUbuntu Linux My Question or IssueI tried to include one of my playlists in my artist's profile, but it does not work.When I search playlists under this options mine do not appear.Also I tried to pos...

  • Composer
  •   Plan Free Country Germany   Device Desktop Operating System Ubuntu Linux   My Question or Issue I tried to include one of my playlists in my artist's profile, but it does...
  • LordoftheSith
  • Composer
  • 1078 Views
  • 5 replies
  • 0 likes
  • 1078 Views
  • 5 replies
  • 0 likes

Superuser Contribution Não consigo obter Premium por problemas de pagamento

Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por boleto e não encontrei. A única **bleep** que localiz...

  • Newbie
  • Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por bo...
  • Peter
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Solved!! Payment from Jamaica

PlanFree/PremiumCountry jamaica Device Samsung Galaxy s7 edge (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi i would like to know how i can pay for premium from jamaic...

  • Newbie
  • Plan Free/Premium Country jamaica   Device Samsung Galaxy s7 edge  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
  • MattSuda
  • Spotify Star
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Superuser Contribution I've been charged and ive not used it since

Hello. I have been a spotify user for 4 months know but i don't listen to music that often anymore, I forgot to cancel my subscription and got charged 10 british pounds for the premium plan. I haven't used spotify at all so please could i get refunde...

  • Casual Listener
  • Hello. I have been a spotify user for 4 months know but i don't listen to music that often anymore, I forgot to cancel my subscription and got charged 10 british pounds for the premium plan. I haven'...
  • Katerina
  • Spotify Legend
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Google home mini?

So today found out this promo from a friend who got theirs, but i got no email or anything about tjis. Ive gone too two links one says page not found, other sayd i was not opped in for yhis. How could i if never told? How can one get this as beed sub...

  • Casual Listener
  • So today found out this promo from a friend who got theirs, but i got no email or anything about tjis. Ive gone too two links one says page not found, other sayd i was not opped in for yhis. How coul...
  • Billy-J
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

My Account Keeps Being Charged Twice A Month

PlanPremiumCountryUSADeviceiPhone SEOperating SystemiOSMy Question or IssueMy account keeps getting charged twice a month, $10.61 and $15.89 on two separate occasions. I have a premium subscription. I should be paying only $10 once a month to be usin...

  • Casual Listener
  • Plan Premium Country USA Device iPhone SE Operating System iOS My Question or Issue My account keeps getting charged twice a month, $10.61 and $15.89 on two separate occasions. I have a prem...
  • mslauraann
  • Casual Listener
  • 276 Views
  • 1 replies
  • 1 likes
  • 276 Views
  • 1 replies
  • 1 likes

When Spotify will available in Republic of Moldova?

Hello, i live in the Republic of Moldova and i love using spotify and im very angry to use vpn's that don't work , i can't listen spotify becose i live in moldova i wish if the spotify developers can add Moldova to the country list, is not cool at al...

  • Newbie
  • Hello,  i live in the Republic of Moldova and i love using spotify and im very angry to use vpn's that don't work , i can't listen spotify becose i live in moldova i wish if the spotify develope...
  • Maxim
  • Spotify Star
  • 1147 Views
  • 1 replies
  • 1 likes
  • 1147 Views
  • 1 replies
  • 1 likes

Alterei o cartão de pagamento e perdi o desconto de estudante

PlanPremium (Student)CountryPortugalDeviceAnyOperating SystemAny My Question or IssueRecebi uma notificação no email a informar que o meu pagamento tinha falhado.Fui confirmar e de facto o cartão de crédito tinha expirado, então associei um novo cart...

  • Newbie
  • Plan Premium (Student) Country Portugal Device Any Operating System Any   My Question or Issue Recebi uma notificação no email a informar que o meu pagamento tinha falhado. Fui confir...
  • Bittencourt
  • Spotify Star
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes

Prepaid card automatic renewal

Hi,I'm currently on Spotify Premium for 3 months now, and recently I noted that the Subscription was changed to "Your plan will automatically renew on 11/5/19 and you'll be charged xxx". I'm currently paying via my prepaid SIM card. Can I confirm tha...

  • Newbie
  • Hi, I'm currently on Spotify Premium for 3 months now, and recently I noted that the Subscription was changed to "Your plan will automatically renew on 11/5/19 and you'll be charged xxx". I'm curren...
  • Jᴀᴄᴋ
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes