Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I have the 3 month premium plan right now. But I recently got a gift card for the plan. Is there any way I can add the gift card to my payment I already paid?
Visitor
I have the 3 month premium plan right now. But I recently got a gift card for the plan. Is there any way I can add the gift card to my payment I already paid?
Jose_M
Spotify Star
534 Views
1 replies
0 likes
Hello, I have been subscribed to Spotify Premium, but my Premium membership expired months ago. I would like to access my old liked songs or playlists, but when I log into my account I keep seeing "Get Spotify Premium" advertisement. I cannot click a...
Visitor
Hello, I have been subscribed to Spotify Premium, but my Premium membership expired months ago. I would like to access my old liked songs or playlists, but when I log into my a...
Lyubka
Moderator
726 Views
3 replies
0 likes
PlanPremiumCountryUSDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy are ads in podcasts allowed for Premium subscribers?
Visitor
Plan Premium Country US Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why are ads in podcasts allowed for Premium subscribers?
user-removed
Not applicable
245 Views
1 replies
0 likes
I payed the $49MXN to get spotify Universal Premium (or whatever) and they already Charged it to my credit card, but i still havent recieved my premium on my account, i didnt put it on any other account becouse i never sign out of the same one i use ...
Casual Listener
I payed the $49MXN to get spotify Universal Premium (or whatever) and they already Charged it to my credit card, but i still havent recieved my premium on my account, i didnt put it on any other acco...
MihailY
Moderator
435 Views
5 replies
0 likes
PlanStudent Premium/Showtime/Hulu (ads)CountryUnited StatezDevice(iPhone 14 and Roku Streaming)Operating System My Question or IssueSo I recently just switched to a Roku device and I’ve been trying to log back into my Hulu account I get from my Stude...
Visitor
Plan Student Premium/Showtime/Hulu (ads) Country United Statez Device (iPhone 14 and Roku Streaming) Operating System My Question or Issue So I recently just switched to a Rok...
Jose_M
Spotify Star
515 Views
1 replies
0 likes
atualizei meu plano para o duo e além do valor mensal recebi uma cobrança de 7 reais
Visitor
atualizei meu plano para o duo e além do valor mensal recebi uma cobrança de 7 reais
Jose_M
Spotify Star
1544 Views
1 replies
0 likes
Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar. Aparece a mensagem "Os endereços não coincidem".Já verifiquei e os dois endereços estão corretos.Como resolvo isso urgente?
Visitor
Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar. Aparece a mensagem "Os endereços não coincidem". Já verifiquei e os dois endereços estão corretos. Como resolvo isso urgen...
Jose_M
Spotify Star
246 Views
1 replies
0 likes
Pedí un reembolso, me quitaron premium pero no me han devuelto mi dinero
Visitor
Pedí un reembolso, me quitaron premium pero no me han devuelto mi dinero
Jose_M
Spotify Star
245 Views
1 replies
0 likes
I have 2 gift card codes of one month each. I activated today the 1 month gift card code. My question is: what happened if i active the other 1 month gift card today? I lose this first month or it gives me a second month of premium spotify?
Newbie
I have 2 gift card codes of one month each. I activated today the 1 month gift card code. My question is: what happened if i active the other 1 month gift card today? I lose this first month or it gi...
Jose_M
Spotify Star
2784 Views
1 replies
0 likes
I click on get started on premium plan and I'm given the message :Sorry, you are not eligible for that plan. Here are some others ways to get premium. I'm trying to get the individual premium plan and it won't let me.
Visitor
I click on get started on premium plan and I'm given the message :Sorry, you are not eligible for that plan. Here are some others ways to get premium. I'm trying to get the individual premium plan an...
Jose_M
Spotify Star
498 Views
3 replies
0 likes
The transaction always fails and then I am being charged for international processing fee for card validation.
Visitor
The transaction always fails and then I am being charged for international processing fee for card validation.
Jose_M
Spotify Star
350 Views
1 replies
0 likes
PlanPremium FamilyCountryPhilippinesDeviceSamsung Galaxy A01, HP LaptopOperating SystemAndroid, Windows 10 My Question or IssueI bought a Premium Family last January 7, I still have the receipt, however after we changed our wifi password today, Janua...
Casual Listener
Plan Premium Family Country Philippines Device Samsung Galaxy A01, HP Laptop Operating System Android, Windows 10 My Question or Issue I bought a Premium Family last January 7, I sti...
Jose_M
Spotify Star
779 Views
5 replies
0 likes
I have the two mounts free trial and it was supposed to end in December and is still going. Spotify is telling me that it can’t process my card and I can’t pay for it but I am still getting premium.PlanFree/Premium
Visitor
I have the two mounts free trial and it was supposed to end in December and is still going. Spotify is telling me that it can’t process my card and I can’t pay for it but I am still getting premium. ...
Alex
Spotify Legend
245 Views
1 replies
0 likes
PlanPremium Student/ IndividualCountryMoved from UAE to UK DeviceSamsung Galaxy S21, PCOperating SystemAndroid, Windows 11 My Question or IssueI moved country and supposedly you an chnage it by adding a local payment method, however I tried with both...
Visitor
Plan Premium Student/ Individual Country Moved from UAE to UK Device Samsung Galaxy S21, PC Operating System Android, Windows 11 My Question or Issue I moved ...
Joan
Moderator
599 Views
1 replies
0 likes
Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
Casual Listener
Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
Jamie2315
Casual Listener
707 Views
2 replies
0 likes
Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 + Rs129 few minutes back for my account for premium monthly membership plan.However membership is sti...
Casual Listener
Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 +...
Joan
Moderator
1062 Views
6 replies
1 likes
I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription? I'm poor and a spotify premium subscription is no...
Newbie
I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription...
Novy
Moderator
15894 Views
3 replies
0 likes
I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right account. After i paid, i got "Error" in spotify app. ...
Visitor
I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right ac...
Jose_M
Spotify Star
282 Views
1 replies
0 likes
PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...
Casual Listener
Plan Free/Premium Country Canada (Québec) My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Qu...
somarcou
Visitor
12155 Views
17 replies
1 likes
Plan: freeCountry: Canada My Question or IssueHello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be because I’m signing into the same account on my iPad, so I tried signing up to Spotify duo,...
Visitor
Plan: free Country: Canada My Question or Issue Hello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be beca...
Jose_M
Spotify Star
261 Views
1 replies
0 likes