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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132028 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66356 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248441 Views
152 replies
13 likes
PlanPremiumCountryChileDevice(iPhone)Operating System(iOS 15) My Question or Issueim being premium for a long time, but just now i start a premium familiar plan, and i have 12.000 chilean pesos in my bank account and they discount me 5000 chilean pes...
Plan Premium Country Chile Device (iPhone) Operating System (iOS 15) My Question or Issue im being premium for a long time, but just now i start a premium familiar plan, and i have 1...
Spotify Star
312 Views
1 replies
0 likes
Hola, tengo una cuenta premium pero me estan cobrando 2 cuentas en distintas tarjetas de credito.
Hola, tengo una cuenta premium pero me estan cobrando 2 cuentas en distintas tarjetas de credito.
Spotify Star
333 Views
1 replies
0 likes
I renewed my subscription but can’t remove the YPUR PAYMENT DIDNT YO THROUGH
I renewed my subscription but can’t remove the YPUR PAYMENT DIDNT YO THROUGH
Moderator
267 Views
1 replies
0 likes
Everybody should check that spotify is invoicing you like they should. For me they are charging more than the contract says. I notified them over a month ago about this issue but they have not fixed it. It has been going on for over a year now. It is...
Everybody should check that spotify is invoicing you like they should. For me they are charging more than the contract says. I notified them over a month ago about this issue but they have not fixed ...
Not applicable
473 Views
3 replies
0 likes
I was notified to change my payment details as my card had expired. When I went to do this it automatically selected the Duo option. I went to "change plan" and it showed that basic premium was my current plan. But whenever I went to pay it had selec...
I was notified to change my payment details as my card had expired. When I went to do this it automatically selected the Duo option. I went to "change plan" and it showed that basic premium was my cu...
Spotify Star
287 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandasDeviceMotorola s20 liteOperating SystemAndroid 11 My Question or IssueHow can i pause my premium subscription for say like a week? Because I had a 1 month gift card and I activated it too early for my vacation...
Plan Premium Country The Netherlandas Device Motorola s20 lite Operating System Android 11 My Question or Issue How can i pause my premium subscription for say like a week? Because I...
Casual Listener
460 Views
1 replies
0 likes
PlanFree/PremiumCountryTurkeyMy Question or IssueIn June 2022 I bought 1 year subscription however right now my plan changed to free.What am I supposed to do?
Plan Free/Premium Country Turkey My Question or Issue In June 2022 I bought 1 year subscription however right now my plan changed to free. What am I supposed to do?
Spotify Star
566 Views
3 replies
0 likes
Hi! I live in Quebec and one month free is not available for us. I want to buy premium at 9.99$ (without the free month) and it says I can’t because my province is not eligible to the free month! All fine with me, I don’t care about that free month! ...
Hi! I live in Quebec and one month free is not available for us. I want to buy premium at 9.99$ (without the free month) and it says I can’t because my province is not eligible to the free month! All...
Spotify Star
280 Views
1 replies
0 likes
subscription has already been paid.But I haven't used Spotify since the payment was made. I want to get a refund for the payment.
subscription has already been paid. But I haven't used Spotify since the payment was made. I want to get a refund for the payment.
Spotify Star
338 Views
1 replies
0 likes
Ik heb betaald die o,o1 cent. meerdere malen al maar het abonnement is niet bruikbaar voor andere van de familie.\Hoe kan dir?
Ik heb betaald die o,o1 cent. meerdere malen al maar het abonnement is niet bruikbaar voor andere van de familie . \Hoe kan dir?
Spotify Star
223 Views
1 replies
0 likes
Cordial saludonecesito ayuda, al principio use version free, luego decidi usar la version premium interesada en el plan familiar a futuro, pense que ustedes avisarian si queria seguir usando premium para empezar a realizar los pagos o cambiar de plan...
Cordial saludo necesito ayuda, al principio use version free, luego decidi usar la version premium interesada en el plan familiar a futuro, pense que ustedes avisarian si queria seguir usando premiu...
Moderator
871 Views
3 replies
0 likes
I have movedc to a new country and wish to update my payment details and my premium subscription. Following the instructions tells me to Update my payment details with my new card and then Spotify will prompt me to change countries; wrong. it doesn't...
I have movedc to a new country and wish to update my payment details and my premium subscription. Following the instructions tells me to Update my payment details with my new card and then Spotify wi...
Spotify Legend
590 Views
3 replies
1 likes
Plan Free/Premium Country Turkey Device Macbook Pro 14' Operating System MacOS My Question or Issue Hi. I've paid for my subscription for 18 months (the screenshot is below), but yesterday I was thrown out from my account and my plan changed to 'Free...
Plan Free/Premium Country Turkey Device Macbook Pro 14' Operating System MacOS My Question or Issue Hi. I've paid for my subscription for 18 months (the screenshot is below...
Casual Listener
901 Views
4 replies
0 likes
No mês anterior, cancelei a assinatura e hoje novamente foi debitado o valor de R$24,90. Não vou mais utilizar o app e quero o valor estornado.
No mês anterior, cancelei a assinatura e hoje novamente foi debitado o valor de R$24,90. Não vou mais utilizar o app e quero o valor estornado.
Moderator
251 Views
1 replies
1 likes
Hi! everyoneI used to have a student subscription to Spotify, but now I got the duo subscription. I changed it already to the duo one. Do you know if I'll get charged the student one also? or how can I avoid this?
Hi! everyone I used to have a student subscription to Spotify, but now I got the duo subscription. I changed it already to the duo one. Do you know if I'll get charged the student one also? or how c...
Moderator
269 Views
1 replies
0 likes
I bought my Spotify Premium gift card from Safeway about an hour ago. I’m going on a trip and I though this would be an excellent opportunity to buy it. Once I typed in the code, it asked for my email. I put in my regular email, as I thought that’s t...
I bought my Spotify Premium gift card from Safeway about an hour ago. I’m going on a trip and I though this would be an excellent opportunity to buy it. Once I typed in the code, it asked for my emai...
Community Legend
717 Views
1 replies
0 likes
PlanPremiumCountryArgentina DeviceNotebook, Motorola moto g Operating SystemAndroid My Question or IssueHi guys. I really need to unsubscribe my account because ican´t log in. I´ve opened my spotify account thru Facebook then i deleted my facebook ac...
Plan Premium Country Argentina Device Notebook, Motorola moto g Operating System Android My Question or Issue Hi guys. I really need to unsubscribe my acc...
Casual Listener
359 Views
3 replies
0 likes
PlanPremium FamilyCountry France Device(Samsung Galaxy S9, Macbook Air late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I'm now into the second week of trying to renew my Premium Family account. Each time I have tried to make the pay...
Plan Premium Family Country France Device (Samsung Galaxy S9, Macbook Air late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I'm now into the second week ...
Moderator
868 Views
5 replies
0 likes
PlanPremium 3 monthsCountry Operating System(Windows 11) My Question or IssueI just upgraded my account and when I logged out and logged in back, my pfp, followers and following list was gone. I can search my name and see my old profile. I can even f...
Plan Premium 3 months Country Operating System (Windows 11) My Question or Issue I just upgraded my account and when I logged out and logged in back, my pfp, follo...
Spotify Star
280 Views
1 replies
0 likes
I’m Ukrainian and I heard that you give free Spotify Premium subscription for us , how can I get that , ‘cause I can’t see any way to get it in app.
I’m Ukrainian and I heard that you give free Spotify Premium subscription for us , how can I get that , ‘cause I can’t see any way to get it in app.
Spotify Star
359 Views
1 replies
0 likes
