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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128801 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57079 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232210 Views
144 replies
13 likes
PlanPremiumGermany Does the one time payment for one month give me access to Premuim for one month or just for 28 days?
Plan Premium Germany Does the one time payment for one month give me access to Premuim for one month or just for 28 days?
Regular
560 Views
2 replies
0 likes
I am unable to put in my payment method , it keeps showing it can’t connect. i have tried using my laptop, still the same result and I have tried using incognito mode still the same result can’t put my card details
I am unable to put in my payment method , it keeps showing it can’t connect. i have tried using my laptop, still the same result and I have tried using incognito mode still the same result can’...
Moderator
765 Views
6 replies
0 likes
So my friend had given me a Spotify gift card for one month of premium, and when I redeemed it on my Windows computer it worked totally fine. On the same account, I went to my iPhone 12 and tried to use it and for whatever reason I just don't have ac...
So my friend had given me a Spotify gift card for one month of premium, and when I redeemed it on my Windows computer it worked totally fine. On the same account, I went to my iPhone 12 and tried to ...
Moderator
429 Views
1 replies
0 likes
PlanFreeCountryRepublic of KoreaDeviceSamsung Galaxy A7 (2018), Windows, Macbook Air (M1, 2020)Operating SystemAndroid 10, Windows 11, macOS Monterey My Question or Issue Spotify does not currently support free advertising-based streaming services in...
Plan Free Country Republic of Korea Device Samsung Galaxy A7 (2018), Windows, Macbook Air (M1, 2020) Operating System Android 10, Windows 11, macOS Monterey My Question or Issue &nbs...
Spotify Star
355 Views
1 replies
0 likes
One day I was just listening to some music and today I open Spotify and go to my liked songs playlist and it only plays 30 second clips of songs! Why is it doing this? and you should change that or tell us why it does that.
One day I was just listening to some music and today I open Spotify and go to my liked songs playlist and it only plays 30 second clips of songs! Why is it doing this? and you should change that or t...
264 Views
0 replies
0 likes
Plan Premium Country Italy Device Samsung Galaxy A41 Operating System Android My Question or Issue Hello , I payed two times this month one on the 15 of March and one on the 22 of March, just a few days after , I also checked on the official page on ...
Plan Premium Country Italy Device Samsung Galaxy A41 Operating System Android My Question or Issue Hello , I payed two times this month one on the 15 of M...
Moderator
400 Views
1 replies
0 likes
I searched for an answer to my question for a long time, but I couldn't find it (maybe I was looking badly ). My question:How can I pay for an individual/duo premium subscription for a longer period (3/6/12 months) in one payment?That is, once paid a...
I searched for an answer to my question for a long time, but I couldn't find it (maybe I was looking badly 😄). My question: How can I pay for an individual/duo premium subscription for a l...
Spotify Star
700 Views
1 replies
0 likes
OK, nothing that hasn’t been said before here, but before I move to another system, is anyone at Spotify able to explain why the user demand for shared accounts is being ignored? I have no interest in having a separate account to my wife and certainl...
OK, nothing that hasn’t been said before here, but before I move to another system, is anyone at Spotify able to explain why the user demand for shared accounts is being ignored? I have no interest i...
665 Views
0 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone 12, PCOperating SystemiOS 15, Windows 10My Question or IssueI received an email saying that there was a problem with payment and the account was suspended. Some years ago when this happened my premium was not susp...
Plan Premium Country Brazil Device iPhone 12, PC Operating System iOS 15, Windows 10 My Question or Issue I received an email saying that there was a problem with payment and the accou...
Spotify Legend
370 Views
1 replies
0 likes
I've had a free account through Sbux for 5 years and I'm leaving the company so I want to pay for my own premium account. But I don't want to lose any of my music or playlists. How can I change the same account to a paid account?
I've had a free account through Sbux for 5 years and I'm leaving the company so I want to pay for my own premium account. But I don't want to lose any of my music or playlists. How can I change the s...
Spotify Star
560 Views
1 replies
0 likes
PlanPremium FamilyCountryRU -> DE My Question or IssueAfter Spotify failed to charge money from RU mastercard, I've changed the country to DE and paid from DE Visa. The money was charged, and I added a few members to the "family". But for me, it stil...
Plan Premium Family Country RU -> DE My Question or Issue After Spotify failed to charge money from RU mastercard, I've changed the country to DE and paid from DE Visa. The money was ...
Spotify Legend
809 Views
2 replies
0 likes
Plan Premium Country Turkey Device Samsung Galaxy S20 Operating System Android 11 Hello, I used to pay for my subscription using a Russian card, now I am geographically located in Turkey and today I paid for my subscription with a Turkish card, the m...
Plan Premium Country Turkey Device Samsung Galaxy S20 Operating System Android 11 Hello, I used to pay for my subscription using a Russian card, now I am geographica...
Moderator
451 Views
2 replies
0 likes
PlanPremium for studentsCountryCzech Republic My Question or IssueHello! So it happaned that I accidentally upgraded my student subscription to family subcription. Could you please undo this change, return my payment method and refund me the money. I...
Plan Premium for students Country Czech Republic My Question or Issue Hello! So it happaned that I accidentally upgraded my student subscription to family subcription. Could you please u...
Moderator
554 Views
3 replies
0 likes
PlanPremium DuoCountryCanada Operating SystemWindows 10 & Android My Question or IssueI signed up for Duo because of Duo Mix - it is still advertised on the sign up page. But according to this forum, this is no longer available and we're supposed to ...
Plan Premium Duo Country Canada Operating System Windows 10 & Android My Question or Issue I signed up for Duo because of Duo Mix - it is still advertised on the sign up pa...
Moderator
594 Views
1 replies
0 likes
Hello, My account was suspended and unliked from my subscription because I didn't make it to update the address. Currently, I can't return to that subscription, the invitation link double-check not working. Where I can tell my login email in order to...
Hello, My account was suspended and unliked from my subscription because I didn't make it to update the address. Currently, I can't return to that subscription, the invitation link double-check not...
Spotify Legend
491 Views
3 replies
1 likes
PlanPremium FamilyCountryIndonesiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI failed to pay for the recurring payment on 18th of this month, and the app notified me to change or update my payment. When i clicked the notificatio...
Plan Premium Family Country Indonesia Device Pocophone F1 Operating System Android 10 My Question or Issue I failed to pay for the recurring payment on 18th of this month, an...
Spotify Star
710 Views
1 replies
0 likes
Hello, I have seen few topics regarding the prices in Kazakhstan, and spotify team said that they strive to offer Premium at a competitive price but it's not the case for Kazakhstan because it's currently the most expensive music streaming service.No...
Hello, I have seen few topics regarding the prices in Kazakhstan, and spotify team said that they strive to offer Premium at a competitive price but it's not the case for Kazakhstan because it's...
Moderator
1298 Views
1 replies
0 likes
Hello. I'm from Ukraine. The problem i faced, that spotify logged me out, and when i tried to loggin, it said i need to change the country. If i will change the country i need to pay more, but i located in the another temproriraly because of the war,...
Hello. I'm from Ukraine. The problem i faced, that spotify logged me out, and when i tried to loggin, it said i need to change the country. If i will change the country i need to pay more, but i loca...
Moderator
325 Views
1 replies
0 likes
I am paying for 2 separate individual accounts and would like to combine the 2 under the Premium Duo plan but can’t figure it out.
I am paying for 2 separate individual accounts and would like to combine the 2 under the Premium Duo plan but can’t figure it out.
Spotify Legend
412 Views
1 replies
0 likes
PlanStudent PremiumCountryCanada DeviceXiaomi Mi 9 liteOperating SystemAndroid My Question or IssueHello all,I was a student in the US and I subscribed to Spotify student premium in the US. Now, I moved to Canada to continue my studies and here is my...
Plan Student Premium Country Canada Device Xiaomi Mi 9 lite Operating System Android My Question or Issue Hello all, I was a student in the US and I subscribed to Spotify ...
Spotify Legend
842 Views
1 replies
0 likes
