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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy balance has been deducted 129 thb for premium package on 1 july 2019 but today I got an e-...
PlanPremiumCountryCanadaDeviceGoogle Pixel 3xlOperating SystemAndroid My Question or IssueI received an ad for free premium trial for 0.99$ per month for first 3 months. I subscribed it and made the payment and it deducted 10.99$( 9.99$ + 1$ tax) whi...
Hi,Why does the one-time payment for 3 months cost more than the monthly payment?
Hey there! I've been using Spotify for a couple years now. Though i live in Moscow, Russia, where Spotify doesnt officially represented at the moment, i managed to pay for my Premium via my friend's american credit card and install Spotify on my phon...
I updated my paymend method and my bank retained double, anyway, I still see the red sign saying. Who can I contact to get help? This platform doesn't help at all.
Hi, I am the Premium user and recently I have trouble with Spotify keeps cutting off on my device. One minute it plays fine and then next, it stops and won't start again. I have been uninstalled and reinstalled the Spotify but it doesn't help at all....
PlanPremiumCountryUKDeviceSamsung S9 My Question or Issueapparently theres an issue with my payment, when I go to fix it I'm told that I'm not eligible for the standard, non-family, pay monthly subscription? I cant afford the family subscription! I'm...
Hello,My credit card number changed this month and a pop up appeared on my phone telling me to renew it. I've done it but it changed my Premium plan to a Family one. What can I do to change my plan and be billed for a premium plan instead of a family...
Planatm Free but I would like to buy PremiumCountry Germany DevicePC and iPhone 6s+Operating SystemWindows 10 My Question or Issue First on german then on english: Meine Frage ist derzeit ist mein Konto nicht abgedeckt für Spotify Premium, wenn ich m...
Hi, I want to manage my record labels music on Spotify. My label is distributed through Proton. The music is already on Spotify. Would love to have a label account where I can feature the labels music and make playlists and direct people from social ...
Mi suscripción duró apenas 18 días y ya se cobró nuevamente. Inició el 20 de Junio por lo cuál debió renovarse el 20 de Julio, pero no... se renovo apenas siendo 08 de Julio, ayudaaa!!!
PlanPremiumCountrySingapore (SG)DeviceSamsung Galaxy 9, Galaxy A50, Macbook Pro My Question or IssueI am trying to change country so ican replace my payment method to a local credit card.My current country in the family subscription is Singapore (SG)...
I currently have a family plan that I'm converting the a student plan. I already had hulu through my carrier and cancelled the plan so i can link it through Spotify. I'm unable to access hulu now since I can't attach it to my Spotify account. I'm ass...
PlanPremiumCountryPhilippines DeviceOppo f1sOperating SystemMarshmallow My Question or IssueI just bought the 1 day trial because I thought i'll get the free 30 day trial if i bought it. Now my problem is using this 1 day trial i downloaded all the s...
Paguei o Boleto no sábado dia 06/07, mas ainda não recebi nenhuma confirmação do spotify, sendo que pelo meu banco, ele já está considerado pago. Alguém pode me ajudar?
Buonasera, Ho notato che ricevo due addebiti per mese da parte di Spotify per abbonamento premium. Quindi una è spesa di circa 20€ al mese, anziché 9,99€. Come posso risolvere il problema?
Hi. I just switched from premium to a family account. Ik got invited,Do i need to cancel my premium account to aviod double payments?
I want to change my account to a premium family subscription. Please could you help me do this, I cant see where the option is.
PlanPremiumCountryPhilippines DeviceiPhone 6+Operating SystemiOS 12 My Question or Issuehello! the new format of spotify premium has been confusing me a bit, but i'll get used to it. the question though is how can i delete songs in an album without d...
PlanPremiumCountryItalyDeviceiPhone XS/MacBook AirOperating SystemiOS My Question or IssueGoodmorning. I received a message from my bank today which autorized a payment of 9,99€ for my premium account. The issue is that I subscribed to an offer for s...