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Subscriptions

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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Lucifermorningstar

Regular

194479 Views

123 replies

12 likes

  • 194479 Views
  • 123 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

Music Fan

TiBlack

Newbie

22162 Views

28 replies

4 likes

  • 22162 Views
  • 28 replies
  • 4 likes

Duplicate Duo Plan Payment

Hi,My girlfriend is the account manager on our duo premium plan. However this month her credit card did not go through. I went to her account to add mine, and somehow her plan got changed to the premium plan. I then went to my account thinking it was...

Newbie

Hi, My girlfriend is the account manager on our duo premium plan. However this month her credit card did not go through. I went to her account to add mine, and somehow her plan got changed to the pr...

Maxim

Spotify Star

524 Views

1 replies

0 likes

Account
  • 524 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No payment confirmation email

CountryBrazil My Question or Issue English:I upgraded to Premium on Saturday by scanning the barcode on the boleto and did not receive any feedback, but because it was not a working day I left it to check today, on Monday. I'm still without any feedb...

Casual Listener

Country Brazil   My Question or Issue   English: I upgraded to Premium on Saturday by scanning the barcode on the boleto and did not receive any feedback, but because it was not a wor...

Alex

Spotify Legend

1118 Views

4 replies

0 likes

Account
Other
Premium
Security
  • 1118 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution No subscription currently selected and can't access Spotify

PlanFreeCountrySouth Korea Operating SystemWindows 10 My Question or IssueHey,I had the free 3 months premium Spotify. I finished my 3 months, I wanted to end spotify premium and everything was alright, until the day spotify premium ended. It seems I...

Regular

Plan Free Country South Korea   Operating System Windows 10   My Question or Issue Hey, I had the free 3 months premium Spotify.   I finished my 3 months, I wanted to end s...

MafeG

Spotify Legend

1784 Views

10 replies

0 likes

  • 1784 Views
  • 10 replies
  • 0 likes

Superuser Contribution Volver a ser premium

Me acaba de llegar esta mañana un email con la oferta de volver a ser premium por tres meses al precio de uno, pero en el email me dice $139 + impuestos. Ahora cuando voy a ejecutar la transacción, me sale $199 + impuestos.

Visitor

Me acaba de llegar esta mañana un email con la oferta de volver a ser premium por tres meses al precio de uno, pero en el email me dice $139 + impuestos. Ahora cuando voy a ejecutar la transacción, m...

Ver

Spotify Legend

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium not activated

PlanPremiumCountryIndiaDevice(iPhone 7)Operating System(iOS 14.7) My Question or IssueI just paid for the 3 month individual plan through upi app GPay. The amount has been secured from my account but the premium hasn’t been activated. Indiaideas sent...

Newbie

Plan Premium Country India Device (iPhone 7) Operating System (iOS 14.7)   My Question or Issue I just paid for the 3 month individual plan through upi app GPay. The amount has been se...

Elena

Moderator

1072 Views

2 replies

1 likes

  • 1072 Views
  • 2 replies
  • 1 likes

Why i can't buy Spotify Premium in montreal, québec?

Hi, i want Premium on Spotify, but they don't allow me to try the 3 months free or just to buy Premium cause i'm linving in Québec?!? What's that??

Newbie

Hi,   i want Premium on Spotify, but they don't allow me to try the 3 months free or just to buy Premium cause i'm linving in Québec?!? What's that??

snavemarc

Casual Listener

1338 Views

1 replies

2 likes

  • 1338 Views
  • 1 replies
  • 2 likes

Superuser Contribution Cannot buy a premium account

PlanFreeCountrySlovakiaDeviceHuawei P Smart 2019Operating SystemAndroid 10 My Question or IssueWhenever I try to buy me some premium and get the 3 months trial it just doesn't work. I go through the process, enter my card info, confirm the payment th...

Casual Listener

Plan Free Country Slovakia Device Huawei P Smart 2019 Operating System Android 10    My Question or Issue Whenever I try to buy me some premium and get the 3 months trial it just ...

Novy

Moderator

1240 Views

5 replies

0 likes

  • 1240 Views
  • 5 replies
  • 0 likes

Superuser Contribution Dou plan yearly subscription in Saudi Arabia

Hello everyone I’m trying to pay for a yearly subscription in the Dou plan but it seems like i can’t, it appears like i can only pay for 6 months in advance, and only for the individual premium plan.I’m hoping that there is a way to have a yearly Dou...

Visitor

 Hello everyone    I’m trying to pay for a yearly subscription in the Dou plan but it seems like i can’t, it appears like i can only pay for 6 months in advance, and only for the ind...

Novy

Moderator

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Solved!! Getting an error page when trying to upgrade to Premium

PlanFreeCountryBrazilDevicePC and Xiaomi Redmi Note 6 ProOperating SystemWindows 10 and Android My Question or IssueI'm trying to upgrade my account to premium but I'm getting an error page no matter from which device, option or plan I select. I trie...

Newbie

Plan Free Country Brazil Device PC and Xiaomi Redmi Note 6 Pro Operating System Windows 10 and Android   My Question or Issue I'm trying to upgrade my account to premium but I'm gettin...

AdamDamon

Spotify Star

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Premium 3 mois

PlanFree/PremiumCountryFranceDeviceLaptopOperating SystemWindows 10 My Question or IssueMy payment with PayPal does not work when I want to subscribe to the 3 months free.

Newbie

Plan Free/Premium Country France Device Laptop Operating System Windows 10   My Question or Issue My payment with PayPal does not work when I want to subscribe to the 3 months free.

Maxim

Spotify Star

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Premium Duo Page is not appearing

PlanPremium Duo CountryIndia DeviceDesktop PC Operating SystemWindows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I can see that the invoice has also been generated. I'm not able to see the Duo page to add Family Member...

Casual Listener

Plan Premium Duo   Country India   Device Desktop PC   Operating System Windows 10   My Question or Issue   I've recently changed from Premium to Premium Duo. I...

Maxim

Spotify Star

789 Views

5 replies

0 likes

Duo
eligible
Premium
Switch
  • 789 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cambio en el número de cuotas de mi tarjeta

Hola!!! Alguien sabe como puedo especificar al numero de cuotas que deseo que me dejen al momento de realizar el pago con tarjeta de crédito? Quisiera poder reducir las cuotas.Gracias!

Casual Listener

Hola!!! Alguien sabe como puedo especificar al numero de cuotas que deseo que me dejen al momento de realizar el pago con tarjeta de crédito? Quisiera poder reducir las cuotas. Gracias!

Novy

Moderator

991 Views

1 replies

1 likes

pagos
tarjeta de credito
  • 991 Views
  • 1 replies
  • 1 likes

Superuser Contribution Charged for two different plans

PlanDuo premiumcountry singapore device iphone 11 and 12 pro maxOperating SystemiOS My Question or Issuei got charged for two different plans. I was previously on family plan. But I changed to duo plan recently. But Spotify charged me for both plans ...

Newbie

Plan Duo premium country singapore    device iphone 11 and 12 pro max Operating System iOS   My Question or Issue i got charged for two different plans. I was previously o...

Novy

Moderator

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! After applying 12 month gift card says "Subscribe to keep the tunes flowing"

I'm in the UK, I had a 3 month discount premium I cancelled recently and it expired yesterday 6 September so I was on Spotify Free yesterday.I purchased a 12 month premium gift card and applied the code this morning which was accepted, and my Account...

Casual Listener

I'm in the UK, I had a 3 month discount premium I cancelled recently and it expired yesterday 6 September so I was on Spotify Free yesterday. I purchased a 12 month premium gift card and applied the...

Maxim

Spotify Star

1822 Views

4 replies

0 likes

Account
Premium
Subscription
  • 1822 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Unlimited / Use on mobile phone

Hi to the community,I have been using Spotify Unlimited for a couple of years now and it used to work perfectly also on my Android Smartphone until about 2 weeks ago.If now I open it on my mobile, it says that I have a Spotify Free account only, not ...

Casual Listener

Hi to the community, I have been using Spotify Unlimited for a couple of years now and it used to work perfectly also on my Android Smartphone until about 2 weeks ago. If now I open it on my mobile...

Maxim

Spotify Star

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I have a Spotify Unlimited account but with commercial

Hi, I still have a subscription to Spotify Unlimited, although it seems it doesn't exist anymore. So I pay for my account every month, just not as much as for Premium. On my computer I can till listen without commercial and change song the way I want...

Casual Listener

Hi, I still have a subscription to Spotify Unlimited, although it seems it doesn't exist anymore. So I pay for my account every month, just not as much as for Premium. On my computer I can till liste...

Maxim

Spotify Star

1428 Views

6 replies

0 likes

  • 1428 Views
  • 6 replies
  • 0 likes

Gifting a student Premium Subscription

I would like to gift someone a premium subscription. This person is a student. Is it possible to gift a student premium subscription (i.e. for a year)? And if so, how would I go about doing this?

Casual Listener

I would like to gift someone a premium subscription. This person is a student. Is it possible to gift a student premium subscription (i.e. for a year)? And if so, how would I go about doing this?&nbs...

Maxim

Spotify Star

3981 Views

1 replies

0 likes

  • 3981 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Payment via gcash

how to pay for duo plan thru gcash ( philippines)? It only shows paypal tho I already payed via gcash before.

Visitor

how to pay for duo plan thru gcash ( philippines)? It only shows paypal tho I already payed via gcash before.

Alex

Spotify Legend

607 Views

1 replies

0 likes

Android
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free premium ads for new subscribers

Lack of reward for existing customers PlanPremiumCountryIrelandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I see so many ads for one - three months free for new...

Casual Listener

Lack of reward for existing customers    Plan Premium Country Ireland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Window...

johncarmody

Casual Listener

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Superuser Contribution free premium for 3 months?

On the app it says premium individual free for 3 months, but i can’t find it anywhere on the website?

Visitor

On the app it says premium individual free for 3 months, but i can’t find it anywhere on the website?

MafeG

Spotify Legend

599 Views

1 replies

0 likes

iOS
Other
  • 599 Views
  • 1 replies
  • 0 likes