Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173049 Views
- 114 replies
- 12 likes
- 173049 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19227 Views
- 27 replies
- 4 likes
- 19227 Views
- 27 replies
- 4 likes
Country Change (Premium Subscription)
I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy the subscription again after changing the country? Or my ...
- I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy...
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- Casual Listener
- 738 Views
- 1 replies
- 0 likes
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premium subscription
- 738 Views
- 1 replies
- 0 likes
Zahlung
PlanFamily Premium My Question or IssueMoin Community,als Zahlungsmehode benutzte ich die Lastschrift. Diesen Monat konnte ich leider nicht zahlen und mein Premium wurde entfernt. Um meine Rechnung auszugleichen, hat meine Freundin den Betrag von 14....
- Plan Family Premium My Question or Issue Moin Community, als Zahlungsmehode benutzte ich die Lastschrift. Diesen Monat konnte ich leider nicht zahlen und mein Premium wurde entfernt. Um m...
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- Regular
- 1297 Views
- 8 replies
- 0 likes
- 1297 Views
- 8 replies
- 0 likes
- 420 Views
- 1 replies
- 0 likes
Hulu
PlanPremiumCountryUSDevicePixelOperating SystemAndroid My Question or IssueI had a late payment by literally 1 day and now don't have Hulu anymore, is there a way that Spotify could provide a branch of forgiveness and give back Hulu?
- Plan Premium Country US Device Pixel Operating System Android My Question or Issue I had a late payment by literally 1 day and now don't have Hulu anymore, is there a way that Spotif...
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- Roadie
- 388 Views
- 1 replies
- 0 likes
- 388 Views
- 1 replies
- 0 likes
hulu with premium
so i just opened hulu for the first time in a couple weeks and i saw that im not subscribed anymore and i saw that my spotify plan was changed to the family plan. i googled some articles and realized that hulu's only available with spotify for studen...
- so i just opened hulu for the first time in a couple weeks and i saw that im not subscribed anymore and i saw that my spotify plan was changed to the family plan. i googled some articles and realized...
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- Roadie
- 914 Views
- 2 replies
- 0 likes
- 914 Views
- 2 replies
- 0 likes
Starbucks Spotify not working for new partner
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I was just hired today and had just cancelled my previous Spotify Students Premium. I go t...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I wa...
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- Roadie
- 1682 Views
- 1 replies
- 0 likes
- 1682 Views
- 1 replies
- 0 likes
Hulu canceled unexpectedly
My wife forgot to bring music for a recent flight so I told her I could upgrate to premium family just for this month so she could download some music. When I got home I noticed my Hulu no longer worked. I now learned that if you upgrade your account...
- My wife forgot to bring music for a recent flight so I told her I could upgrate to premium family just for this month so she could download some music. When I got home I noticed my Hulu no longer wor...
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- Roadie
- 671 Views
- 2 replies
- 0 likes
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Premium
- 671 Views
- 2 replies
- 0 likes
Can i play the song on my Internet Radio?
Hi. Can i play the song on my Internet Radio? Do i need to obtain any additional license? Thanks.
- Hi. Can i play the song on my Internet Radio? Do i need to obtain any additional license? Thanks.
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- Spotify Star
- 642 Views
- 1 replies
- 0 likes
- 642 Views
- 1 replies
- 0 likes
I already paid for premium but still isn't subscribed
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 455 Views
- 1 replies
- 0 likes
- 455 Views
- 1 replies
- 0 likes
Superuser Contribution Library full but I only have 9250 songs
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I get an error when I want to add songs to my library. I'm aware of the 10.000 song limit ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I ...
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- Regular
- 4190 Views
- 15 replies
- 0 likes
- 4190 Views
- 15 replies
- 0 likes
PLEASE FIX YOUR PAYMENT OPTIONS (if you can, thanks!)
There was another post similar to this question, but the reply to that issue just linked one of the multiple FAQs (which referred to Spotify gift cards, not any other form of payment). So if this does end up answered by a Spotify employee, please fix...
- There was another post similar to this question, but the reply to that issue just linked one of the multiple FAQs (which referred to Spotify gift cards, not any other form of payment). So if this doe...
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- Casual Listener
- 863 Views
- 1 replies
- 0 likes
- 863 Views
- 1 replies
- 0 likes
Music off line
PlanFree/PremiumCountryinternational DeviceAndroid and W10 laptopOperating SystemAndroid 9 and Windows 10 o laptop My Question or IssueIf I purchase Premium, Can I play the musick I download off line, and if so for how long can I play it ?If so, Can ...
- Plan Free/Premium Country international Device Android and W10 laptop Operating System Android 9 and Windows 10 o laptop My Question or Issue If I purchase Premium, Can I pla...
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- Spotify Star
- 769 Views
- 3 replies
- 0 likes
- 769 Views
- 3 replies
- 0 likes
Charged regular premium instead of student
This month I was charged the regular premium 9.99 & not the student premium 4.99 which I previously had. I had to go into my account & verify than Im a student AGAIN. If my 12 months as a student were over an email making me aware would have been nic...
- This month I was charged the regular premium 9.99 & not the student premium 4.99 which I previously had. I had to go into my account & verify than Im a student AGAIN. If my 12 months as a stu...
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- Spotify Star
- 646 Views
- 1 replies
- 0 likes
- 646 Views
- 1 replies
- 0 likes
Solved!! Charged Twice
I have a subscription for spotify premium. For the past two months, I have noticed I have been charged twice. The first transaction on the first day of the month, the next happening the following day. Why is this occuring?
- I have a subscription for spotify premium. For the past two months, I have noticed I have been charged twice. The first transaction on the first day of the month, the next happening the following day...
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- Spotify Star
- 958 Views
- 1 replies
- 0 likes
- 958 Views
- 1 replies
- 0 likes
PAGAMENTO
Olá, Fiz o pagamento do Spotify Premium há dois dias através do boleto bacário, mas o serviço não foi liberado para mim até agora. Não estava disponível para a escolha do Cartão de Crédito e acabei pagando no boleto. O débito já foi efetuado no banco...
- Olá, Fiz o pagamento do Spotify Premium há dois dias através do boleto bacário, mas o serviço não foi liberado para mim até agora. Não estava disponível para a escolha do Cartão de Crédito e acabei p...
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- Spotify Star
- 612 Views
- 1 replies
- 0 likes
- 612 Views
- 1 replies
- 0 likes
Premium duo in Italy
Hi all, does anybody know if Spotify Premium Duo will soon be available in Italy?
- Hi all, does anybody know if Spotify Premium Duo will soon be available in Italy?
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- Spotify Star
- 830 Views
- 3 replies
- 0 likes
- 830 Views
- 3 replies
- 0 likes
Premium payment failed
PlanPremiumCountryTurkeyDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery month spotify wants my payment informations again and again. Im using the same credi cart at every payment but its doesnt takes ...
- Plan Premium Country Turkey Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Every month spotify wants my payment informations aga...
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- Spotify Star
- 802 Views
- 1 replies
- 0 likes
- 802 Views
- 1 replies
- 0 likes
Not able to change credit card number
The subscription section does not have the payment change option. What happened? The KB article is incorrect.Please advise.
- The subscription section does not have the payment change option. What happened? The KB article is incorrect. Please advise.
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- Spotify Star
- 586 Views
- 1 replies
- 0 likes
- 586 Views
- 1 replies
- 0 likes
Two Subscription Charges
Plan - PremiumCountry - US DeviceiPhone 8 My Question or IssueHi. I noticed that I'm being charged on my debit card and my credit card for premium accounts. How can I stop the charge on my debit card? Thanks,Adriana
- Plan - Premium Country - US Device iPhone 8 My Question or Issue Hi. I noticed that I'm being charged on my debit card and my credit card for premium accounts. How can I ...
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- Spotify Star
- 618 Views
- 1 replies
- 0 likes
- 618 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium family plan
I have Spotify premium and it won’t let me listen to any of my downloaded songs and it says I’m on Spotify free. Someone please help. I’m freakin our PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iO...
- I have Spotify premium and it won’t let me listen to any of my downloaded songs and it says I’m on Spotify free. Someone please help. I’m freakin our Plan Free/Premium Country Devic...
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- Spotify Legend
- 1624 Views
- 3 replies
- 1 likes
- 1624 Views
- 3 replies
- 1 likes