Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

34921 Views

40 replies

9 likes

  • 34921 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

99884 Views

115 replies

12 likes

Other
  • 99884 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1205 Views

0 replies

0 likes

iOS
  • 1205 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297295 Views

61 replies

16 likes

  • 297295 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125127 Views

19 replies

38 likes

  • 125127 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Do i have to get premium to do it? And i have the latest version which is 8.8.44.527 but i still cant see the option  

I_luv_eating_crayons

Visitor

297295 Views

61 replies

16 likes

  • 297295 Views
  • 61 replies
  • 16 likes

Superuser Contribution Songs and albums originally in Japanese are now displayed in Romaji

Plan Premium Country Australia Device iPhone 14 Operating System iOS 26 My Question or Issue Spotify on IOS has suddenly decided to convert a bunch of Japanese song titles to English or Roman letters again. Usually some songs are always displayed in ...

Casual Listener

Plan Premium Country Australia Device iPhone 14 Operating System iOS 26 My Question or Issue Spotify on IOS has suddenly decided to convert a bunch of Japanese song titles to Englis...

jojo76

Casual Listener

921 Views

14 replies

11 likes

  • 921 Views
  • 14 replies
  • 11 likes

Live lyrics, not able to be rebooted on iPad version

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Device( iPad Pro M5 )Operating System(iPad OS 26.4.2) My Question or IssueWhy doesn’t it have the option to remov...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device ( iPad Pro M5 ) Operating System (iPa...

41 Views

0 replies

0 likes

  • 41 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lyrics layout changed when text size is set to certain values

Plan Premium Country Sweden Device iPhone 13 Operating System iOS 18.2 My Question or Issue As you can see in the attachments the one with lyrics in the middle is mine with a super small album cover at the top and the other one is how it’s supposed t...

Newbie

  Plan Premium Country Sweden Device iPhone 13 Operating System iOS 18.2   My Question or Issue As you can see in the attachments the one with lyrics in the middle is ...

MihailY

Moderator

1334 Views

8 replies

0 likes

  • 1334 Views
  • 8 replies
  • 0 likes

Superuser Contribution iPhone 17 “You’re offline” Not Network, Not Account, Not Credentials

Spotify Family / Premium (10+ years)Devices & OSiPhone 17 Pro — iOS 26.2 (new device)iPad Air 11" (M2) — iOS 26.2Windows 10 desktop PCI've looked at every chat I can find on this from 2010 to 12/2025, the Accounts Login Issues FAQ, and bunch of 3rd p...

Newbie

Spotify Family / Premium (10+ years) Devices & OS iPhone 17 Pro — iOS 26.2 (new device) iPad Air 11" (M2) — iOS 26.2 Windows 10 desktop PC I've looked at every chat I can find on this from...

PorthosDewit

Visitor

2804 Views

9 replies

1 likes

  • 2804 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Spotify AI DJ German not available

PlanPremiumCountryGermanyDeviceiPhone 16 ProOperating SystemNewest iOS My Question or IssueIn the past days Spotify DJ talked to me in German but now I can only select english.

Newbie

Plan Premium Country Germany Device iPhone 16 Pro Operating System Newest iOS   My Question or Issue In the past days Spotify DJ talked to me in German but now I can only select englis...

OscarDC

Moderator

36 Views

1 replies

1 likes

  • 36 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify blocks Universal Control

PlanPremiumCountryMalaysia DeviceiPad 12.9 Pro 6th gen, Mac Mini M4 Pro Operating SystemiPadOS 26.5, Tahoe 26.1 My Question or IssueAbout the same time as the update that caused the artist page to crash Spotify on iPad when using an external keyboard...

Regular

Plan Premium Country Malaysia    Device iPad 12.9 Pro 6th gen, Mac Mini M4 Pro   Operating System iPadOS 26.5, Tahoe 26.1   My Question or Issue About the same tim...

Joan

Moderator

65 Views

4 replies

0 likes

  • 65 Views
  • 4 replies
  • 0 likes

Superuser Contribution Duplicate songs on iPhone Spotify local files

PlanPremiumCountryCurrently in Colombia DeviceiPhone 15 Pro MaxOperating SystemiOS 17.0.3 My Question or IssueHello, for some reason when I activate local files on my iphone, it adds some duplicate songs to my library. Currently there are 2,203 track...

Gig Goer

Plan Premium Country Currently in Colombia   Device iPhone 15 Pro Max Operating System iOS 17.0.3   My Question or Issue Hello, for some reason when I activate local files on my ...

bugsandblaze

Casual Listener

3752 Views

13 replies

0 likes

  • 3752 Views
  • 13 replies
  • 0 likes

Superuser Contribution Ipad web browser changed

PlanPremiumDeviceIpadOperating SystemIOS My Question or IssueMy spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desktop-like web layout which is way more efficient. (can quickly add songs ...

Casual Listener

Plan Premium Device Ipad Operating System IOS   My Question or Issue My spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desk...

Ana118

Newbie

4075 Views

12 replies

0 likes

  • 4075 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Bluetooth sporadic connectivity issues while playing music; cuts in and out

I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be playing fine, then will cut out for several seconds,...

Visitor

I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be p...

sibelalgan

Newbie

11472 Views

10 replies

0 likes

  • 11472 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution My repeat button is missing

I do not have the shuffle or the repeat button on my song menu PlanFreeCountryUSA DeviceiPhone 5s Operating SystemiOS My Question or IssueI don’t have the repeat or the suffle option on my song menu.

Regular

I do not have the shuffle or the repeat button on my song menu  Plan Free Country USA  Device iPhone 5s  Operating System iOS    My Question or Issue I don’t have ...

DiegoBrando

Visitor

125927 Views

31 replies

2 likes

  • 125927 Views
  • 31 replies
  • 2 likes

Superuser Contribution Can't disable Lossless mode

PlanPremium StudentsCountryUnited StatesDeviceiPhone 15Operating SystemiOS 26 My Question or IssueSpotify Lossless mode is always enabled when using the app on my iPhone 15, I have tried switching audio qualities to auto, I've tried selecting Very Hi...

Newbie

Plan Premium Students Country United States Device iPhone 15 Operating System iOS 26   My Question or Issue Spotify Lossless mode is always enabled when using the app on my iPhone 15, ...

Joan

Moderator

57 Views

1 replies

0 likes

  • 57 Views
  • 1 replies
  • 0 likes

Unable to remove songs from liked songs

PlanPremiumCountryCanadaDeviceiPhone 17Operating SystemiOS 26.4.2 My Question or IssueWhen i go to add or remove a song from a playlist, it shows that I only have 10,000 songs liked. This is not reflected in the number shown when I open up my liked s...

Casual Listener

Plan Premium Country Canada Device iPhone 17 Operating System iOS 26.4.2   My Question or Issue When i go to add or remove a song from a playlist, it shows that I only have 10,000 song...

ThomasK1113

Newbie

386 Views

2 replies

0 likes

  • 386 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Artist View crashes iPad app

Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1USA, Premium subscriptionSome artist pages crash instantly (after displaying for 0.1 s) only when:Device is in landscape modeMagic Keyboard attachedSame pages load normally if:keyboard detache...

Casual Listener

Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1 USA, Premium subscription Some artist pages crash instantly (after displaying for 0.1 s) only when: Device is in landscape mode Magic K...

mhaag

Casual Listener

1797 Views

26 replies

7 likes

  • 1797 Views
  • 26 replies
  • 7 likes

Superuser Contribution New Iphone 17 not recognising spotify payment

PlanPremiumCountryAustraliaDeviceIPhone 17Operating System(iOS My Question or Issue Hi I have purchased a new Apple iPhone 17. Spotify is telling me that i am out of audio hours, even though it has recently 9/5/26, taken the subscription fee out of m...

Visitor

  PlanPremium Country Australia Device IPhone 17 Operating System (iOS    My Question or Issue Hi I have purchased a new Apple iPhone 17. Spotify is telling me that i am out...

lori34rhode

Newbie

122 Views

2 replies

0 likes

  • 122 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t play downloaded songs on search on offline mode

PlanPremiumCountryAustraliaDeviceIPhone 13 Pro MaxOperating SystemiOS 26.1 My Question or IssueHello, I am having an issue where whenever I’m on offline mode, my downloaded songs when searched is not playing, and when I reconnect to WiFi or cellular,...

Regular

  Plan Premium Country Australia Device IPhone 13 Pro Max Operating System iOS 26.1   My Question or Issue Hello,   I am having an issue where whenever I’m on offline mode...

Vasil

Moderator

1599 Views

11 replies

0 likes

  • 1599 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution The wrong song is playing

Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on

Casual Listener

Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on

Ghhfffghjj

Casual Listener

36556 Views

19 replies

1 likes

  • 36556 Views
  • 19 replies
  • 1 likes

Superuser Contribution App non stop Crashing

PlanPremiumCountryAustraliaOperating SystemiOS My Question or IssueFor the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unable to use any settings from within the app due to this to fix any issue, ...

Casual Listener

Plan Premium Country Australia Operating System iOS   My Question or Issue For the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unabl...

Joan

Moderator

250 Views

10 replies

2 likes

  • 250 Views
  • 10 replies
  • 2 likes

Superuser Contribution Buggy UI on latest iPad OS update

Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days. It’s where the Home / Search / Library / Create lives in its...

Music Fan

Not sure if this is the right place to be submitting bug reports. Hopefully it is.   I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days. ...

BatFastard

Music Fan

2892 Views

20 replies

15 likes

  • 2892 Views
  • 20 replies
  • 15 likes

Superuser Contribution Spotify isn‘t working in my browser

Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 18.5) it isn‘t working. Does somebody know how to fi...

Casual Listener

Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 1...

Hellblazer1_

Casual Listener

3166 Views

11 replies

0 likes

  • 3166 Views
  • 11 replies
  • 0 likes