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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36719 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102047 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430762 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298807 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone 15 ProOperating SystemiOS 18.6.1 My Question or IssueWhen I open the Spotify app, my music does not load, the app freezes, I am unable to click on any playlist, and if I can click, the loading page is where I am stuc...
Plan Premium Country USA Device iPhone 15 Pro Operating System iOS 18.6.1 My Question or Issue When I open the Spotify app, my music does not load, the app freezes, I am unable to ...
Moderator
5379 Views
18 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 16Operating SystemiOS 26 After connecting to a Bluetooth device, the first 5-10 seconds of audio are sped up. This only occurs with Spotify audio, and has occurred on AirPods, in my car, and on my Bluetooth speaker.
Plan Premium Country USA Device iPhone 16 Operating System iOS 26 After connecting to a Bluetooth device, the first 5-10 seconds of audio are sped up. This only occurs with Spotify au...
Spotify Star
109 Views
1 replies
1 likes
Plan Premium Country Canada Device iPhone 15 Operating System iOS 18.7.1 spotify version 9.0.88.1402 My Question or Issue since The New update Spotify keeps buffering and is very laggy. It shuts down for nothing. SomeTimes while playing, it minimise ...
Plan Premium Country Canada Device iPhone 15 Operating System iOS 18.7.1 spotify version 9.0.88.1402 My Question or Issue since The New update Spotify...
Casual Listener
18389 Views
68 replies
9 likes
I noticed when there are no items lined up in the queue, and it’s only the currently playing item, then the play/pause button is way too close to the edge. I already wasted time with livechat support who are unable to inform the developers.Please fix...
I noticed when there are no items lined up in the queue, and it’s only the currently playing item, then the play/pause button is way too close to the edge. I already wasted time with livechat support...
Moderator
1662 Views
10 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 16Operating SystemiOS 26 My Question or IssueSpotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected to a Bluetooth device.
Plan Premium Country USA Device iPhone 16 Operating System iOS 26 My Question or Issue Spotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected t...
Moderator
679 Views
1 replies
0 likes
Hello, the new song cover size in playlists look way too small. I propose to bring it back to the way it was.
Hello, the new song cover size in playlists look way too small. I propose to bring it back to the way it was.
Spotify Star
202 Views
2 replies
0 likes
Spotify please help - we pay for a Premium Family account and we cannot install Spotify on the child’s new Apple Watch SE with cellular capability who does not have an iPhone to pair with the watch. As the parent, we control the watch on the parent i...
Spotify please help - we pay for a Premium Family account and we cannot install Spotify on the child’s new Apple Watch SE with cellular capability who does not have an iPhone to pair with the watch. ...
Visitor
5223 Views
2 replies
3 likes
PlanPremium CountryPakistanDeviceiPhone 12Operating SystemiOS 26 My Question or IssueSo before I changed my region I was on Spotify messages messaging friends and when I did change (to Pakistan the current region I am in) it took it away. And when I ...
Plan Premium Country Pakistan Device iPhone 12 Operating System iOS 26 My Question or Issue So before I changed my region I was on Spotify messages messaging friends an...
Moderator
807 Views
1 replies
0 likes
PlanPremiumDevice(iPhone 12 Pro)Operating System(iOS 17.3.1) My Question or IssueHi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently when randomly, the Airplay feature on my iPhone decided to display the ...
Plan Premium Device (iPhone 12 Pro) Operating System (iOS 17.3.1) My Question or Issue Hi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently...
Newbie
7885 Views
22 replies
6 likes
on New Releases, it says that browse isn’t working right now. It’s been saying this for months - I first noticed it in August.Rest of the categories in the search are working fine. im on iphone16 and its in the app that its not working.
on New Releases, it says that browse isn’t working right now. It’s been saying this for months - I first noticed it in August. Rest of the categories in the search are working fine. im on...
Casual Listener
2409 Views
10 replies
0 likes
PlanPremium FamilyCountryUnited StatesDeviceiPhone 15Operating SystemiOS 26.2.1 My Question or IssueWhen I tap on Settings and Privacy, the page opens, but crashes almost immediately. I've tried deleting the app, restarting the iPhone and downloading...
Plan Premium Family Country United States Device iPhone 15 Operating System iOS 26.2.1 My Question or Issue When I tap on Settings and Privacy, the page opens, but crashes almost imm...
Spotify Star
455 Views
5 replies
0 likes
I have an iPhone with all updates and this issue is repeatedly coming. When I open FB app music stops.
I have an iPhone with all updates and this issue is repeatedly coming. When I open FB app music stops.
Roadie
74573 Views
10 replies
0 likes
I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic greeking out podcast on that app
I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic gr...
Visitor
11690 Views
25 replies
9 likes
PlanFreeDeviceiPhone 8Operating SystemiOS 16.7.11My Question or IssueAfter updating the app yesterday (29/07) to version 9.0.64, it has crashed 2-3 times while playing music.
Plan Free Device iPhone 8 Operating System iOS 16.7.11 My Question or Issue After updating the app yesterday (29/07) to version 9.0.64, it has crashed 2-3 times while playing music.
Casual Listener
682 Views
4 replies
0 likes
This is happening for me and I have some info. Some context: I use Spotify on my iPhone 17 Pro, my Linux desktop, my Windows 11 desktop, and my Apple TV, all with a wide variety of audio equipment, but this problem is only present on my iPhone. The p...
This is happening for me and I have some info. Some context: I use Spotify on my iPhone 17 Pro, my Linux desktop, my Windows 11 desktop, and my Apple TV, all with a wide variety of audio equipment, b...
Regular
1403 Views
8 replies
0 likes
On my iPhone, Spotify shows as offline when I’m connected to my home Wi-Fi (it works perfectly on other Wi-Fi networks). On my desktop and TV it works fine (and they’re connected to the same Wi-Fi network in home). I contacted Spotify support and the...
On my iPhone, Spotify shows as offline when I’m connected to my home Wi-Fi (it works perfectly on other Wi-Fi networks). On my desktop and TV it works fine (and they’re connected to the same Wi-Fi ne...
Moderator
425 Views
1 replies
0 likes
This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485 However, this has not fixe...
This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall...
Newbie
53880 Views
63 replies
4 likes
Having a really annoying issue where songs I am actively listening to randomly change to other songs. These songs aren’t even songs in que or saved in my library, they are random songs in random playlists I never listen to. I’ve already deleted and r...
Having a really annoying issue where songs I am actively listening to randomly change to other songs. These songs aren’t even songs in que or saved in my library, they are random songs in random play...
Visitor
275390 Views
40 replies
41 likes
PlanPremiumCountrySouth KoreaDeviceAll Apple devicesOperating SystemiOS 18.x.x, iOS 26.x.x My Question or IssueI have waited for a full year for this UI issue to be addressed.However, even now, only minor UI tweaks are being made elsewhere, while the...
Plan Premium Country South Korea Device All Apple devices Operating System iOS 18.x.x, iOS 26.x.x My Question or Issue I have waited for a full year for this UI issue to be addressed...
Moderator
313 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 11 pro max)Operating SystemiOS 15 My Question or IssueI had my lyrics for songs on and i missed the date to pay premium again, I went to free Spotify but after I upgraded to premium again the lyrics in son...
Plan Premium Country United States Device (iPhone 11 pro max) Operating System iOS 15 My Question or Issue I had my lyrics for songs on and i missed the date to pay premium again, I ...
Visitor
38429 Views
10 replies
10 likes
