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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233406 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114965 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443717 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304181 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’ve restarted my phone/the app several times to no ef...
Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’v...
Newbie
21145 Views
46 replies
34 likes
PlanPremium CountryNZDeviceiPad Operating System17.5 My Question or IssueFirst you send me emails threatening to cut me off from my account if I don’t upgrade your app. Then I upgrade and get this horrible new version that you expect me to beta test ...
Plan Premium Country NZ Device iPad Operating System 17.5 My Question or Issue First you send me emails threatening to cut me off from my account if I don’t upgrade your ...
Roadie
355 Views
2 replies
3 likes
PlanFreeCountryCaribbean NetherlandsDeviceiPhone 13Operating System(iOS 18.5)My Question or IssueI recently canceled my spotify subscription because I got a free trial for apple music. When I came back to save an album (now using spotify free) I was ...
Plan Free Country Caribbean Netherlands Device iPhone 13 Operating System (iOS 18.5) My Question or Issue I recently canceled my spotify subscription because I got a free trial for a...
Moderator
7029 Views
13 replies
1 likes
PlanFreeCountryAustraliaDevice9th Generation iPadOperating SystemiOS 18.7.8 My Question or IssueHello.I check my listening stats frequently, as I find them interesting to look at and go through. However, within the past 2 days, I have experienced som...
Plan Free Country Australia Device 9th Generation iPad Operating System iOS 18.7.8 My Question or Issue Hello. I check my listening stats frequently, as I find them interesting to l...
Spotify Star
384 Views
3 replies
1 likes
PlanPremiumCountrySwedenDeviceiPhone 14 Pro MaxOperating SystemiOS 18.4 My Question or IssueWhen using the Mix feature after customizing a playlist with transitions, effects and EQ settings, the app sometimes forgets those customizations entirely.The...
Plan Premium Country Sweden Device iPhone 14 Pro Max Operating System iOS 18.4 My Question or Issue When using the Mix feature after customizing a playlist with transitions, effects ...
Moderator
263 Views
1 replies
0 likes
I know this has been asked previously but I can't seem to find a definitive answer that actually resolves this... When connected via USB (no bluetooth) on my 2012 Ford Fiesta, the app will constantly skip tracks after less than a second and keep doin...
I know this has been asked previously but I can't seem to find a definitive answer that actually resolves this... When connected via USB (no bluetooth) on my 2012 Ford Fiesta, the ap...
Casual Listener
11030 Views
20 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep all of my music organized as playlists, which I have organized by artist and album in ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I keep ...
Roadie
5102 Views
26 replies
1 likes
Plan/PremiumCountryUSDeviceIPhone 14 Pro MaxOperating SystemIOS 26.4.2 My Question or IssueI saw this issue was happening in march but has been closed. I’m getting ads with paid account. I’ve deleted and reinstalled, I’ve logged back in, etc Every te...
Plan /Premium Country US Device IPhone 14 Pro Max Operating System IOS 26.4.2 My Question or Issue I saw this issue was happening in march but has been closed. I’m getting ads w...
Visitor
730 Views
3 replies
0 likes
I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a phone. It still won't let me download it on her watch....
I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a pho...
Newbie
34572 Views
27 replies
9 likes
PlanPremium Family CountryPhilippines Device(iPhone 15) Operating System(iOS 18.7.1) My Question or IssueLast night, I noticed that all the songs I’ve been listening to kept stopping after 10 seconds. The player indicates that it’s still playing but ...
Plan Premium Family Country Philippines Device (iPhone 15) Operating System (iOS 18.7.1) My Question or Issue Last night, I noticed that all the songs I’ve be...
Casual Listener
2368 Views
5 replies
0 likes
Local files is a jumbled mess. There’s no organization outside of playlists, which also lack organization (a separate issue), not to mention it’s fundamentally broken. Even after taking all steps to ensure that local files work properly, after adding...
Local files is a jumbled mess. There’s no organization outside of playlists, which also lack organization (a separate issue), not to mention it’s fundamentally broken. Even after taking all steps to ...
Roadie
367 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone SE 3rd GenOperating SystemiOS 26.3.1 (23D8133) My Question or IssueThe option to preview any playlist or album has completely vanished. Not sure if this a bug or has been removed.
Plan Premium Country UK Device iPhone SE 3rd Gen Operating System iOS 26.3.1 (23D8133) My Question or Issue The option to preview any playlist or album has completely vanis...
Music Fan
633 Views
4 replies
1 likes
iPhone 12 MiniiOS Version 17.3.1Spotify 8.9.16.556Premium accountAustraliaDirect on iPhone or use via Car Play, Online or Airplane mode using downloaded songs, all combinations yield same results. Will not play any selected songs, from search or down...
iPhone 12 Mini iOS Version 17.3.1 Spotify 8.9.16.556 Premium account Australia Direct on iPhone or use via Car Play, Online or Airplane mode using downloaded songs, all combinations yield ...
Regular
4098 Views
4 replies
0 likes
When playing songs from Apple TV using the “Mix” mode button/feature, and adding songs to the queue from an iPhone, the songs are not played in the order they are added. E.g., ‘song123’ was added to the queue first; ‘song456’ was added second; some g...
When playing songs from Apple TV using the “Mix” mode button/feature, and adding songs to the queue from an iPhone, the songs are not played in the order they are added. E.g., ‘song123’ was added to ...
Casual Listener
417 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 10 15.8.6 My Question or IssueThe app HAD finally been functioning quite well for some time so they decided to change something just for the sake of it I guess and guess what it's bad work a...
Plan Premium Country Germany Device iPhone SE Operating System iOS 10 15.8.6 My Question or Issue The app HAD finally been functioning quite well for some time so they decided to cha...
Newbie
561 Views
1 replies
0 likes
Hello! After the phone connects via carplay the data saver is turned on automatically in Spotify (after manually disabling it!) and the quality of the audio is set to the lowest - sounds horrible. The whole option is grayed out and a message says the...
Hello! After the phone connects via carplay the data saver is turned on automatically in Spotify (after manually disabling it!) and the quality of the audio is set to the lowest - sounds horrible.&nb...
Casual Listener
3196 Views
14 replies
0 likes
PlanPremium CountryUSA DeviceApple TV Operating SystemApple TV iOS 18.2 [22K155] Spotify version2024.12.16_5-2161bd8 release-v2.283-8-gefidccib-mlpvhz HEAD-v3.205.189-g26300ce7 1.50.5 My Question or IssueIs there any way to disable the "Up Next" feat...
Plan Premium Country USA Device Apple TV Operating System Apple TV iOS 18.2 [22K155] Spotify version 2024.12.16_5-2161bd8 release-v2.283-8-gefidccib-mlpv...
Newbie
3045 Views
5 replies
4 likes
My playlist keeps playing the same songs over and over even when I go to Radio. I have tried absolutely everything that is advised to trouble shoot and it's still happening. It seems to be just on my IOS, could it be a bug? If so how to fix that? Tha...
My playlist keeps playing the same songs over and over even when I go to Radio. I have tried absolutely everything that is advised to trouble shoot and it's still happening. It seems to be just ...
Casual Listener
293 Views
4 replies
0 likes
PlanPremiumCountryU.S.DeviceiPhone 16 ProOperating SystemiOS 26.4.2 My Question or IssueIt seems with this newest app update, any and all shuffle sequence is auto-skipping after only about 7-8 seconds in. Happens with my own playlists and Spotify gen...
Plan Premium Country U.S. Device iPhone 16 Pro Operating System iOS 26.4.2 My Question or Issue It seems with this newest app update, any and all shuffle sequence is auto-skipping af...
Spotify Star
240 Views
1 replies
1 likes
PlanPremiumCountry DeviceiPhone 15 ProOperating SystemiOS 26.3.1; Carplay, Renault Megané E-Tech My Question or IssueWhen starting playback from CarPlay, Spotify starts playing the latest episode even if I am in the middle of another episode (paused)...
Plan Premium Country Device iPhone 15 Pro Operating System iOS 26.3.1; Carplay, Renault Megané E-Tech My Question or Issue When starting playback from CarPlay, Spotify starts ...
Moderator
436 Views
1 replies
0 likes
