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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245337 Views

27 replies

5 likes

  • 245337 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129957 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3229 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309381 Views

62 replies

16 likes

  • 309381 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133140 Views

19 replies

38 likes

  • 133140 Views
  • 19 replies
  • 38 likes

Solved!! ipod touch 5g no sync local files

hi, i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version. I can sync my offline- playlists, but it doesn't sync my local files. I tried the re-installation of Spotify on my IPod. Thank you for your ...

Casual Listener

hi,   i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version.   I can sync my offline- playlists, but it doesn't sync my local file...

MattSuda

Spotify Star

1259 Views

3 replies

0 likes

  • 1259 Views
  • 3 replies
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Organize the albums from an artist

I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would like to see quickly the 4 images of each album and onl...

Newbie

I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would lik...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

iOS playlist, random songs!

Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs not on my playlist! On my iOS 7 device it will play s...

Casual Listener

Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs no...

diwd7

Casual Listener

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes

Offline mode second device

On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicating its good to go) Any ideas/ similar problems?

Newbie

On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicati...

MattSuda

Spotify Star

606 Views

1 replies

0 likes

Offline Devices
  • 606 Views
  • 1 replies
  • 0 likes

The function "search" doesn't show anything.

Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language. Please help me!

Casual Listener

Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language.   Please help me!

HellAwaits

Casual Listener

566 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Playlists are not showing on my iPhone

Hello, I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop app, the playlists are there but under devices, click on my ph...

Casual Listener

Hello,   I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop ...

Alekai-93

Casual Listener

2963 Views

1 replies

0 likes

  • 2963 Views
  • 1 replies
  • 0 likes

Touch Preview on iPod Touch 5g

I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have seen the YouTube video demonstrating the feature, but...

Newbie

I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have se...

MattSuda

Spotify Star

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
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3G Streaming cutting in/out

I have spotify on my iphone 6 running IOS 8. On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal. The same issue was happening with my previous iphone 5. Note: My wife has iphone 5 and sh...

Newbie

I have spotify on my iphone 6 running IOS 8.   On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal.   The same issue w...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
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Local music does not remain synced

Hi - I have uploaded local music to my iPhone 6 and ipad mini 3. However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or iPad, it skips over those tracks and says "cannot be found" or "not synced." It ...

Regular

Hi -   I have uploaded local music to my iPhone 6 and ipad mini 3.    However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or i...

MorgBGreat

Regular

1221 Views

3 replies

0 likes

local files
local music
Local tracks
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  • 3 replies
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Spotify Connect Application

What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of the top of the track which you then have to restart. TH...

Casual Listener

What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of th...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Next song command

Good day, I have spotify premium on my iphone. I use it alot while riding my bike. Can I skip a song or go to the hext song by voice command or pushing a button on the apple earplug remote?

Newbie

Good day,   I have spotify premium on my iphone. I use it alot while riding my bike. Can I skip a song or go to the hext song by voice command or pushing a button on the apple earplug remo...

René_89

Newbie

1530 Views

2 replies

0 likes

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  • 2 replies
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Spotify Refuses to Play Any Song (NOTHING)

So...recently I have become totally unable to play any song whatsoever. Radio? No. Playlists? Still nope. Music? Absolutely not. This is ridiculous. First, it won't work with my car, now it is completely worthless.Iphone 4S ios 7.1.2Spotify 2.3.0This...

Casual Listener

So...recently I have become totally unable to play any song whatsoever. Radio? No. Playlists? Still nope. Music? Absolutely not. This is ridiculous. First, it won't work with my car, now it is comple...

dj_ricky_rick

Casual Listener

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
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Spotify not working on my iphone 5

I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I tried logging out back in. Deleting the app reinst...

Newbie

I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I...

MattSuda

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Free trial activated in error

Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends

Newbie

Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends

MattSuda

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

No access to Spotify on iPhone

When I click on the Spotify tab I just get the Apple logo, was working fine until today?

Newbie

When I click on the Spotify tab I just get the Apple logo, was working fine until today?

MattSuda

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Remove an artist from a playlist... How to?

Hi All, I would like to remove an artist or an album from an existing playlist. How do I do that?My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump the bunk. . . and no - I do not expect to go through it *one*...

Music Fan

Hi All, I would like to remove an artist or an album from an existing playlist.  How do I do that? My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump ...

1174 Views

0 replies

1 likes

  • 1174 Views
  • 0 replies
  • 1 likes

Says error occurred

Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has only been happening on my iPhone 4 for the past fe...

Newbie

Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has...

968 Views

0 replies

0 likes

iOS
iPhone 4.
  • 968 Views
  • 0 replies
  • 0 likes

Music stops playing after a local file is played

I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the next song to play. The app has also crashed a bunch ...

Roadie

I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the n...

victorovies

Music Fan

751 Views

1 replies

2 likes

  • 751 Views
  • 1 replies
  • 2 likes

Importing Local Files bug

I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be addressed? Second, is there any way that the playli...

Visitor

I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be ...

MattSuda

Spotify Star

535 Views

1 replies

1 likes

  • 535 Views
  • 1 replies
  • 1 likes

Shuffle function

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle tracks all the time is there a way of turning shuffle off...

Casual Listener

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle trac...

MattSuda

Spotify Star

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes