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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244258 Views

27 replies

5 likes

  • 244258 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

128499 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3135 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308722 Views

62 replies

16 likes

  • 308722 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132797 Views

19 replies

38 likes

  • 132797 Views
  • 19 replies
  • 38 likes

Spotify crashes when adding/removing/editing tracks from playlist on ipad

Running newest iOS update & newest version of a Spotify on my ipad 3. When attempting to add new songs to a playlist or edit (adjust song position) Spotify crashes. Have already tried rebooting ipad and have re-installed Spotify twice with no improve...

Casual Listener

Running newest iOS update & newest version of a Spotify on my ipad 3. When attempting to add new songs to a playlist or edit (adjust song position) Spotify crashes. Have already tried rebooting i...

jeremygoh

Community Legend

976 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Making playlists private on iphone 5

Hi there I'm trying to make some playlists but want to keep them private until I'm ready. I know how to do this on a computer but I only have access to my phone and this will be the case for quite some time. I can't seem to find any option to change ...

Casual Listener

Hi there I'm trying to make some playlists but want to keep them private until I'm ready. I know how to do this on a computer but I only have access to my phone and this will be the case for quit...

Mjai

Casual Listener

34288 Views

3 replies

0 likes

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  • 3 replies
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Synchronizing music to offline too slow

I have a premium spotify account. It takes too long to synchronize to an offline status . Almost 5 minutes each song

Newbie

I have a premium spotify account. It takes too long to synchronize to an offline status . Almost 5 minutes each song

jeremygoh

Community Legend

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Spotify App on Ipod Touch Stops Working For No Reason

I have an Ipod Touch 4th gen. I have been using Spotify on it for a couple of years now with no problems. Now with the new version of Spotify, the app just shuts down in the middle of about the 3rd or 4th song and I have to open up the all all over a...

Casual Listener

I have an Ipod Touch 4th gen. I have been using Spotify on it for a couple of years now with no problems. Now with the new version of Spotify, the app just shuts down in the middle of about the 3rd o...

jeremygoh

Community Legend

2413 Views

9 replies

0 likes

  • 2413 Views
  • 9 replies
  • 0 likes

Devices don't appear under "Devices", Local files won't sync

Devices are not showing up under "Device." Local tracks are no longer syncing for offline listening. I have Windows 7. I have an iPhone 4s. I have an iPod Touch 4. All of these worked fine together a month ago. Then suddenly, without any changes on m...

Regular

Devices are not showing up under "Device."   Local tracks are no longer syncing for offline listening.   I have Windows 7. I have an iPhone 4s. I have an iPod Touch 4.   All of t...

jeremygoh

Community Legend

11432 Views

18 replies

1 likes

  • 11432 Views
  • 18 replies
  • 1 likes

The songs stops halfway through

The songs stops halfway through and more often than that. Not all the time, but most of the time. It has not been like this before, only long some time long time ago. (I use iPhone 3G. It never happens on my Macbook Air.)

Music Fan

The songs stops halfway through and more often than that. Not all the time, but most of the time. It has not been like this before, only long some time long time ago.   (I use iPhone 3G. It ...

jeremygoh

Community Legend

1028 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Horrible update!! [0.9.1.230]

The latest version of Spotify app for iPhone is terrible!! Now whenever I search for a song I get a bunch of karaoke and cover versions instead of the real song I'm looking for!! The old style was much better where you could easily sort by artist, al...

Newbie

The latest version of Spotify app for iPhone is terrible!! Now whenever I search for a song I get a bunch of karaoke and cover versions instead of the real song I'm looking for!! The old style was m...

jeremygoh

Community Legend

1386 Views

4 replies

0 likes

Mac
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  • 4 replies
  • 0 likes

NO CONNECTION AUDI AMI MMI AND IPHONE 5 WITH CABLE LIGHTING

Hello!! I have big problem with my audi!! it's impossible to running spotify with AMI MMI connected my iphone5 with Ami lighting cable. I don't know why. Exist a configuration for spotify on my car? via Bluetooh, via cable, via satellite....... the i...

Visitor

Hello!!   I have big problem with my audi!!   it's impossible to running spotify with AMI MMI connected my iphone5 with Ami lighting cable. I don't know why.   Exist a conf...

Peter__

Community Legend

2853 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Your Music" artist tab album view

With the latest update it's great to finally see tracks separated by album instead of one long list. Am obvious improvement would be to make the albums " collapseable" so when we press artist tab we would see a list of albums only ready for us to bro...

Music Fan

With the latest update it's great to finally see tracks separated by album instead of one long list. Am obvious improvement would be to make the albums " collapseable" so when we press artist tab w...

Peter__

Community Legend

881 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Updated Spotify App on IPhone but says I haven't and won't let me play music.

I have recently updated the spotify app on my iPhone, but when I try and play any of my playlists or music or go offline, it pops up saying I need to update to get these benefits! It works on another device I have it on but not my iPhone, it's suprem...

Casual Listener

I have recently updated the spotify app on my iPhone, but when I try and play any of my playlists or music or go offline, it pops up saying I need to update to get these benefits! It works on another...

Joe

Community Legend

870 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Syncing playlists and songs to iPod for dummies?

HI, im having trouble getting mymusic from the playlists on my mac to my ipod nano 6th gen. I've restored the ipod and synced it with spotify and all that jazz but it only does my "local files" whatever that is and that seems to be all this old music...

Newbie

HI,  im having trouble getting mymusic from the playlists on my mac to my ipod nano 6th gen. I've restored the ipod and synced it with spotify and all that jazz but it only does my "local files...

Joe

Community Legend

582 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Premium account

I have an iphone, therefore you pay for your premium account through your itunes account. The question is that can you use premium account on 2 different spotify accounts while paying through the same itunes account? I wanted to know were it is more ...

Casual Listener

I have an iphone, therefore you pay for your premium account through your itunes account. The question is that can you use premium account on 2 different spotify accounts while paying through the sam...

Merik

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

He pagado y no soy premium.. Robo??

Haber si alguien me puede ayudar, he pagado y busco el código en los datos q he pagado y me sale q código incorrecto, intentó ponerme en contacto con spotify, y es imposible,

Newbie

Haber si alguien me puede ayudar, he pagado y busco el código en los datos q he pagado y me sale q código incorrecto, intentó ponerme en contacto con spotify, y es imposible,

Big_Game_James

Regular

625 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Albums under Your Music - offline

So I've listened to a load of albums that Ive saved in the new Your Music section - made them off line so I can listen to them in the car. I'm currently using a 16gb iphone 5C so space is a premium, Ive now taken a bunch of albums back so they are no...

Visitor

So I've listened to a load of albums that Ive saved in the new Your Music section - made them off line so I can listen to them in the car. I'm currently using a 16gb iphone 5C so space is a premium, ...

user-removed

Not applicable

673 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Radio not showing any stations

I recently became a premium spotify user, then added spotify music service to my sonos system. When i open the sonos app and then open spotify I don't have the radio station option. Attached is the screen option in sonos for spotify. Is there a fix f...

Casual Listener

I recently became a premium spotify user, then added spotify music service to my sonos system. When i open the sonos app and then open spotify I don't have the radio station option. Attached is the s...

Joe

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Suggestion to starred

Can we be allowed to change the place of our starred songs, just like the play lists?

Regular

Can we be allowed to change the place of our starred songs, just like the play lists?

user-removed

Not applicable

728 Views

4 replies

0 likes

  • 728 Views
  • 4 replies
  • 0 likes

Purchased but not downloaded - Premium upgrade

I tried buying the premium upgrade on my iPhone, the first time I clicked on "get premium" I accidentally canceled the app store confirmation thing. So I clicked on "get premium" again and it said something like "already purchased but not downloaded"...

Newbie

I tried buying the premium upgrade on my iPhone, the first time I clicked on "get premium" I accidentally canceled the app store confirmation thing. So I clicked on "get premium" again and it said so...

user-removed

Not applicable

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

New Spotify Updates

anybody like me A new update comes out and I'm like yeses my music on ipad. They have sorted out the equalizer too, then I'm like checking frantically too see what's been done every time I come away disappointed.... I love this service, but they need...

Roadie

anybody like me A new update comes out and I'm like yeses my music on ipad. They have sorted out the equalizer too, then I'm like checking frantically too see what's been done every time I come awa...

Markusbtw

Gig Goer

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Is Spotify now called SHUFFLE PLAY?

I can't think of any other reason why the biggest, brightest thing on the screen is now a huge green SHUFFLE PLAY button. It even stays visible yelling at me if I scroll, that's handy... umm... never? Take a look at the screenshot at http://www.imore...

Newbie

I can't think of any other reason why the biggest, brightest thing on the screen is now a huge green SHUFFLE PLAY button. It even stays visible yelling at me if I scroll, that's handy... umm... never...

RaylonS

Regular

1395 Views

4 replies

2 likes

  • 1395 Views
  • 4 replies
  • 2 likes

Solved!! Collection/Your Music gone - post here

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thread for news.

Community Legend

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this...

Joe

Community Legend

5844 Views

27 replies

0 likes

  • 5844 Views
  • 27 replies
  • 0 likes