Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
40148 Views
42 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
104868 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
433535 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
300091 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryGermanyDeviceiPhone XS Operating System15.5My Question or Issue Unfortunately, there are currently always connection problems with Spotify Connect and the current variant of the app for iOS. I use a Sonos system with One SL and Roam...
Plan Premium Country Germany Device iPhone XS Operating System 15.5 My Question or Issue Unfortunately, there are currently always connection problems with Spotify Conn...
Regular
576 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 8Operating SystemLatest iOSMy Question or IssueIm unable to create a new playlist when I’m connected to my car’s Bluetooth. I haven’t tried it connected to any other Bluetooth like headphones, but when I click “add t...
Plan Premium Country USA Device iPhone 8 Operating System Latest iOS My Question or Issue Im unable to create a new playlist when I’m connected to my car’s Bluetooth. I haven’t tried it conn...
Moderator
1690 Views
11 replies
1 likes
PlanPremiumCountryusaDeviceiphone 10 Operating SystemiOS My Question or Issuemy spotify isnt working- it wasnt letting me play anythinig even if it was downloaded, so I deleted the app and reinstalled it and now I cant log in, it keeps saying there w...
Plan Premium Country usa Device iphone 10 Operating System iOS My Question or Issue my spotify isnt working- it wasnt letting me play anythinig even if it was downloaded,...
Spotify Legend
733 Views
3 replies
0 likes
PlanFreeCountry The Netherlands Device(iPhone 13)Operating System(iOS 15.5) My Question or Issue.When opening a playlist the view is different on the IPhone as on the IPad. I can’t see the playlist in detail and are not able to start any track in the...
Plan Free Country The Netherlands Device (iPhone 13) Operating System (iOS 15.5) My Question or Issue. When opening a playlist the view is different on the IPhone as on the IP...
Not applicable
1401 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 15.5 My Question or Issue Attempting to search or find item on playlist just stops with cycling white dots - text says "Loading" nothing happens. can clear cache after restart of phone, works onc...
Plan Premium Country UK Device iPhone XR Operating System iOS 15.5 My Question or Issue Attempting to search or find item on playlist just stops with cycling white dots ...
Moderator
401 Views
1 replies
0 likes
I already emailed them but wanted to get community feedback if anyone else had a similar problem. I have Premium.I search for say Foo Fighters.I make sure to type in the full band name and hit search.Instead of selecting the band at the top i select ...
I already emailed them but wanted to get community feedback if anyone else had a similar problem. I have Premium. I search for say Foo Fighters. I make sure to type in the full band name and hit se...
Spotify Star
15421 Views
13 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro MaxOperating System(iOS 15.5) My Question or IssueWhen I create a radio station from a song, I am not able to play any of the songs from the playlist. When I tap on them, I see a "Not Playing" status...
Plan Premium Country United States Device iPhone 12 Pro Max Operating System (iOS 15.5) My Question or Issue When I create a radio station from a song, I am not able to play any of t...
Moderator
356 Views
1 replies
0 likes
Device iPhone 13Operating System iOS 15.5, Hi, I've got Poly Backbeat 3150 bluetooth headphones. I have the most irritating problem with the Spotify iOS (iPhone 13) app. The button on the headphones works fine to start playing, but it does not work t...
Device iPhone 13 Operating System iOS 15.5, Hi, I've got Poly Backbeat 3150 bluetooth headphones. I have the most irritating problem with the Spotify iOS (iPhone 13) app. The butt...
Moderator
4153 Views
9 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello there. I need help I’ve got IPhone 6 and I can’t download Spotify app. It’s saying I sh...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello...
Spotify Star
15185 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDeviceiPad (6th generation)Operating SystemiPadOS 14.3 I'm using Spotify both on my Android phone and my iPad, and i have enabled the Device Broadcast Status on my Android so it can be shown on my Discord status. I have upd...
Plan Premium Country Indonesia Device iPad (6th generation) Operating System iPadOS 14.3 I'm using Spotify both on my Android phone and my iPad, and i have enabled the Device Broadcas...
Spotify Legend
23186 Views
5 replies
1 likes
hi!bike commuter here - when I’m riding my phone is mounted on the handlebars and I want to be able to have the simplified controls that pop up when connected to a car. basically the very big control buttons and a big heart.. I want to be able to qui...
hi! bike commuter here - when I’m riding my phone is mounted on the handlebars and I want to be able to have the simplified controls that pop up when connected to a car. basically the very bi...
Spotify Legend
875 Views
1 replies
7 likes
Everytime I load the app the home page doesn’t show anything, just a blank screen with the settings, notifications and history on. It loads on everything else I have like my iPad, laptop etc.
Everytime I load the app the home page doesn’t show anything, just a blank screen with the settings, notifications and history on. It loads on everything else I have like my iPad, laptop etc.
Moderator
1692 Views
1 replies
1 likes
After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again. App version is 8.7.30.1342
After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again. App version is 8.7.30.1342
Spotify Legend
535 Views
1 replies
0 likes
PlanFreeCountryUnited KingdomDevice(iPhone X)Operating System(iOS 15.5) My Question or IssueI mainly listen to podcasts while driving to work and back and recently they've just seemed to stop working. They'll play for about 10-15 seconds then stop fo...
Plan Free Country United Kingdom Device (iPhone X) Operating System (iOS 15.5) My Question or Issue I mainly listen to podcasts while driving to work and back and recently they've ju...
Spotify Legend
2349 Views
7 replies
0 likes
HelloI made public one of my playlists about a month ago. It shows up on my iPad and on my desktop Windows PC and my iPhone as being public. The playlist has a unique name; when someone does a search for that exact name, the search results come back ...
Hello I made public one of my playlists about a month ago. It shows up on my iPad and on my desktop Windows PC and my iPhone as being public. The playlist has a unique name; when someone does a se...
Music Fan
98519 Views
20 replies
6 likes
PlanPremium FamilyCountry USA DeviceiPhone 11 ProOperating SystemiOS 15.5 My Question or IssueI can’t change the order of songs in my unsorted playlists using my iPhone 11 Pro with iOS 15.5. The desktop app, however, works fine. I have a family premi...
Plan Premium Family Country USA Device iPhone 11 Pro Operating System iOS 15.5 My Question or Issue I can’t change the order of songs in my unsorted playlists using my...
Moderator
1858 Views
9 replies
0 likes
PlanPremiumCountryDE DeviceiPhone 13 Pro MaxOperating SystemiOS 15.5Spotify version8.7.40.1558 My Question or IssueWhen I select „not interested on this playlist“ four times, app is crashing. Reinstall and log out / login didn’t help. It always crash...
Plan Premium Country DE Device iPhone 13 Pro Max Operating System iOS 15.5 Spotify version 8.7.40.1558 My Question or Issue When I select „not interested on this playlist“ ...
Spotify Legend
1823 Views
13 replies
0 likes
PlanPremiumCountryUKDeviceIphone 11 ProOperating SystemiOS 15.5 My Question or IssueHello, I am unable to view playlists on the car. Whilst I does show the selected track that's playing, the only way I can view playlists is to use the phone which is ...
Plan Premium Country UK Device Iphone 11 Pro Operating System iOS 15.5 My Question or Issue Hello, I am unable to view playlists on the car. Whilst I does show the selected ...
Spotify Legend
527 Views
1 replies
0 likes
I canceled my premium but I still got billed so.Do I get a refund?
I canceled my premium but I still got billed so.Do I get a refund?
Spotify Legend
350 Views
1 replies
0 likes
This has never been an issue until a few days ago, when I downloaded a few songs to local file into spotify. The songs looked like they were working fine but when I added them to my playlist and downloaded them onto my phone, they had no cover art, d...
This has never been an issue until a few days ago, when I downloaded a few songs to local file into spotify. The songs looked like they were working fine but when I added them to my playlist and down...
Spotify Legend
842 Views
1 replies
1 likes
