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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237539 Views

27 replies

5 likes

  • 237539 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118735 Views

116 replies

13 likes

Other
  • 118735 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305488 Views

62 replies

16 likes

  • 305488 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130821 Views

19 replies

38 likes

  • 130821 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Musicas são baixadas todas vez que entro no app

Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso?PlanPremiumCountryBrasilDeviceiPhone 8 PlusOperating SystemiOS 1...

Casual Listener

Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso? Plan Premi...

OscarDC

Moderator

1357 Views

3 replies

0 likes

  • 1357 Views
  • 3 replies
  • 0 likes

Superuser Contribution volume changing between iOS and desktop

PlanPremiumCountryUKDeviceiphone se (2020), desktop pcOperating SystemiOS 14, Windows 10 I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an external mixer, however i like my volume at a low level when using headphon...

Casual Listener

Plan Premium Country UK Device iphone se (2020), desktop pc Operating System iOS 14, Windows 10   I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an e...

Jeremy

Spotify Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution [bug] carplay non touch screen

PlanPremiumCountryUsaDevice(iPhone 13 pro max)Operating SystemIos15My Question or IssueI have a car that has a non touch display and a knob instead to control everything. my issue is randomly the selection will stick at the top navigation bar and not...

Regular

Plan Premium Country Usa Device (iPhone 13 pro max) Operating System Ios15 My Question or Issue I have a car that has a non touch display and a knob instead to control everything.   m...

karam99

Regular

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app not opening

PlanFamily PremiumCountryEnglandDeviceiPhone 6Operating SystemNot sure - do still need to update My Question or IssueThe spotify app does not have its normal logo on my homescreen, but it has a white background with grey lines on. When i click on the...

Casual Listener

Plan Family Premium Country England Device iPhone 6 Operating System Not sure - do still need to update   My Question or Issue The spotify app does not have its normal logo on my homes...

OscarDC

Moderator

2115 Views

4 replies

0 likes

  • 2115 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Login after resetting password

Hello... I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my password” option. I’m running out of password possibilitie...

Newbie

Hello...  I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my ...

OscarDC

Moderator

2178 Views

7 replies

0 likes

Password trouble
  • 2178 Views
  • 7 replies
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Superuser Contribution Premium dou account problem

Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to join the plan it doesn’t open her a new account in her...

Newbie

Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to joi...

Yordan

Moderator

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to login on iPhone - Login on iMac works

PremiumUSiPhone 11iOS My Question or IssueI can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone. I simply get returned to the login screen when I try to do so. If I try the "login without password...

Newbie

Premium US iPhone 11 iOS    My Question or Issue I can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone.  I simply get return...

Jeremy

Spotify Legend

773 Views

1 replies

0 likes

Login
  • 773 Views
  • 1 replies
  • 0 likes

I need a favor please

So it looks like Spotify knows about the equalizer glitch for iOS. However, would someone that does have presets screenshot what the settings are. I am terrible at tuning and literally just got aftermarket speakers installed.

Newbie

So it looks like Spotify knows about the equalizer glitch for iOS.  However, would someone that does have presets screenshot what the settings are. I am terrible at tuning and literall...

444 Views

0 replies

0 likes

App & Features
  • 444 Views
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Superuser Contribution Lost playlist & saved songs after downtime fix

My Question or IssueAfter the downtime/login fix the internal app isn’t functioning fine. Lost all saved songs and playlist after re-logging and have lost the last state of the app.

Regular

  My Question or Issue After the downtime/login fix the internal app isn’t functioning fine. Lost all saved songs and playlist after re-logging and have lost the last state of the app. 

maddog223

Casual Listener

1638 Views

8 replies

2 likes

  • 1638 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Lost all pre-sets on my equalizer tab

I have an iPhone 11 Regular and I’ve been using Spotify for around 4 to 5 years, Normally when I go to the equalizer tab in settings on the app and play my music on the “Dance” pre-set that they had on there I now no longer have any equalizer pre-set...

Regular

I have an iPhone 11 Regular and I’ve been using Spotify for around 4 to 5 years, Normally when I go to the equalizer tab in settings on the app and play my music on the “Dance” pre-set that they had ...

Kiril

Moderator

2388 Views

5 replies

3 likes

  • 2388 Views
  • 5 replies
  • 3 likes

Superuser Contribution Am I crazy or did the Apple TV Spotify app used to have a "go to ____ radio" option?

I swear to god it used to be that when you go to select a song (or album or artist), you could hold down the select button on the Apple TV remote and it would bring up a whole menu with options like "Go to Song Radio." Did this stop working for anyon...

Newbie

I swear to god it used to be that when you go to select a song (or album or artist), you could hold down the select button on the Apple TV remote and it would bring up a whole menu with options like ...

Jeremy

Spotify Legend

2303 Views

1 replies

0 likes

  • 2303 Views
  • 1 replies
  • 0 likes

Why can’t I turn off shuffle for my playlists on iOS?

Why are my playlists all stuck on shuffle for playback? On mobile, on both iphone and iPad. i found an article in support that I included in the screenshot. When I hit shuffle play, the shuffle interweaving arrows just stay green, and the song playin...

Regular

Why are my playlists all stuck on shuffle for playback? On mobile, on both iphone and iPad.   i found an article in support that I included in the screenshot.  When I hit shuffle play, th...

Hand3

Regular

2357 Views

2 replies

0 likes

  • 2357 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files song disappearing when playing

PlanPremiumCountryAustraliaDeviceIOS, IPhone 6Operating SystemWindows 10 My Question or IssueWhen trying to use the local files feature I am able to download the songs and put them on playlists but when I go to play one of the songs on my phone it wi...

Newbie

Plan Premium Country Australia Device IOS, IPhone 6 Operating System Windows 10   My Question or Issue When trying to use the local files feature I am able to download the songs and pu...

crediexpress

Newbie

2092 Views

3 replies

0 likes

  • 2092 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Does downloaded “radio” content on watch when it’s refreshed?

PlanPremiumCountryusa DeviceiPhone SE 2020 watch 3Operating System(iOS 15 and 8.4.2 on watch) My Question or Issue I read that the radio mixes refresh on occasion. If you have downloaded an artist radio content to your watch, when Spotify refreshes i...

Regular

  Plan Premium Country usa    Device iPhone SE 2020 watch 3 Operating System (iOS 15 and 8.4.2 on watch)    My Question or Issue   I read that the radio mix...

irish8377

Regular

1460 Views

6 replies

0 likes

  • 1460 Views
  • 6 replies
  • 0 likes

CarPlay Liked Songs not showing

Recently "Liked Songs" under "Library" do not show on Apple CarPlay. Family and friends seem to have the same issue... Not sure if this is a Bug or a Feature™ ! (Latest App & iOS) Regards,

Newbie

Recently "Liked Songs" under "Library" do not show on Apple CarPlay.   Family and friends seem to have the same issue...    Not sure if this is a Bug or a Feature™ ! (Latest App &a...

856 Views

0 replies

0 likes

App & Features
  • 856 Views
  • 0 replies
  • 0 likes

Superuser Contribution La música se corta iPadOS

None of the below information is required. However, the more you provide the easier it would will be for us to try and help.Plan PremiumCountry España Device air pad 19,9 Operating SystemiOS iPad 15.3.1 My Question or IssueÚltimamente cuando pongo la...

Casual Listener

  None of the below information is required. However, the more you provide the easier it would will be for us to try and help. Plan  Premium Country España   Device air pad 19,...

Alex

Spotify Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone13/local files

As far as I can tell there’s no way to select the source folder for local files on the new iPhone13.I’ve selected to show local files in my settings but unlike the Mac and the Airbook, you don’t seem to get the choice of which folders to use on the i...

Regular

As far as I can tell there’s no way to select the source folder for local files on the new iPhone13. I’ve selected to show local files in my settings but unlike the Mac and the Airbook, you don’t se...

OscarDC

Moderator

951 Views

3 replies

0 likes

  • 951 Views
  • 3 replies
  • 0 likes

Superuser Contribution iOS Radio Disappeared

Hello, since the new update i cannot start a radio with unlimited titels... on my pc the playlist radio is there, but on my iphone I cannot start or see the playlist radio. That sucks a litte bit, because when I am driving, I take one titel and will ...

Casual Listener

Hello,   since the new update i cannot start a radio with unlimited titels... on my pc the playlist radio is there, but on my iphone I cannot start or see the playlist radio.   That suc...

Vasil

Moderator

1038 Views

2 replies

0 likes

App & Features
  • 1038 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable To Listen To Local Files From PC To iPhone

PlanPremiumCountryUSADeviceiPhone 8 & Dell LaptopOperating System IOS 15.3 & Windows 11 My Question or IssueI've been trying to add Local Files to my Spotify on my iPhone so I can listen to a few songs that aren't on Spotify, but no matter how much I...

Casual Listener

Plan Premium Country USA Device iPhone 8 & Dell Laptop Operating System  IOS 15.3 & Windows 11   My Question or Issue I've been trying to add Local Files to my Spotify on ...

Vasil

Moderator

1081 Views

3 replies

0 likes

iphone
local files
PC
  • 1081 Views
  • 3 replies
  • 0 likes