Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237786 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
118998 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447419 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305561 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating SystemLatest iOS as of date of this post My Question or Issue Does the Spotify app on the iPhone have to be open while songs download to the Apple Watch? The process seems to take ...
Plan Premium Country USA Device iPhone 12 Pro, Apple Watch 6 LTE Operating System Latest iOS as of date of this post My Question or Issue Does the Spotify app on the ...
Moderator
981 Views
1 replies
0 likes
PlanPremiumCountry: USA DeviceIphone 8, Mac Pro (desktop computer)Operating SystemMac OS Sierra My Question or IssueSpotify on my computer has playlists entirely made up of songs from my local files. These playlists used to play fine on my iPhone. Su...
Plan Premium Country: USA Device Iphone 8, Mac Pro (desktop computer) Operating System Mac OS Sierra My Question or Issue Spotify on my computer has playlists entirely made up...
Visitor
9887 Views
5 replies
2 likes
Hi!I am updated to the most recent app on my iPhone 8. I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be fixed in the next release. Generally the screen is off at the time...
Hi! I am updated to the most recent app on my iPhone 8. I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be f...
Moderator
1964 Views
5 replies
0 likes
Plan: PremiumCountry: US Device: Apple WatchOperating System: 7.6.1 My Question or Issue:I added a playlist to Apple Watch, and then I must have removed that playlist from my iPhone before removing it from my Watch because now I cannot remove it from...
Plan: Premium Country: US Device: Apple Watch Operating System: 7.6.1 My Question or Issue: I added a playlist to Apple Watch, and then I must have removed that playlist fro...
Music Fan
5056 Views
1 replies
0 likes
Plan: PremiumCountry: Nigeria Device: Samsung S21Operating System: Android 11 My Question or Issue: The option to display lyrics is not on my Spotify at all both via browser or Spotify app
Plan: Premium Country: Nigeria Device: Samsung S21 Operating System: Android 11 My Question or Issue: The option to display lyrics is not on my Spotify at all both...
Spotify Legend
1949 Views
5 replies
2 likes
We are increasingly having issues where 'something went wrong', and Spotify doesn't work (on recent model iPhones and MacBooks that we keep updated), and now this is the third time I have had Spotify become useless on a device for a prolonged period ...
We are increasingly having issues where 'something went wrong', and Spotify doesn't work (on recent model iPhones and MacBooks that we keep updated), and now this is the third time I have had Spotify...
Spotify Legend
654 Views
1 replies
0 likes
Hi so I am trying to make a shortcut with ios 12 and I was looking into uri's and i have a question that i havent been able to find the answer to anywhere on the web. Is there a URI or a deep link to your "favorite songs"? I'd call it your music libr...
Hi so I am trying to make a shortcut with ios 12 and I was looking into uri's and i have a question that i havent been able to find the answer to anywhere on the web. Is there a URI ...
Visitor
7045 Views
3 replies
0 likes
PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueHi, i noticed a few months ago there is a wrong translation of spotify app in italian.The correct translation of text in the screenshot is: “Radio sulla ba...
Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0 My Question or Issue Hi, i noticed a few months ago there is a wrong translation of spotify app in i...
Spotify Legend
694 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceiPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted a playlist out of resentment and it's been more than 90 days. Is there a backend employee who can work some magic to recover it? I...
Plan Premium Country USA Device iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I deleted a playlist out of resentment and it'...
Spotify Star
728 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating System Android My Question or IssueThis is my second post on this issue.My previous was beginning of last year. Spotify has removed the Radio algorithms from their platform it seems. There is no w...
Plan Premium Country US Device Samsung Galaxy S10 Operating System Android My Question or Issue This is my second post on this issue. My previous was beginning o...
Casual Listener
5567 Views
8 replies
9 likes
PlanPremiumCountryUSADeviceiPhone 8+Operating SystemiOS 14.4.2 My Question or Issuei love the Daily Mixes and i use all 6 often. but lately, they have been disappearing. sometimes i can only see 2 or 3 of them on the Home screen of the Spotify app. s...
Plan Premium Country USA Device iPhone 8+ Operating System iOS 14.4.2 My Question or Issue i love the Daily Mixes and i use all 6 often. but lately, they have been disappearing...
Spotify Legend
1166 Views
3 replies
0 likes
My Spotify app has stopped playing songs from my playlists in the order I arranged them. Switching the automix option off in settings does not help.Support tells me to reinstall the app, but admits I would lose my music libraries, which I would have ...
My Spotify app has stopped playing songs from my playlists in the order I arranged them. Switching the automix option off in settings does not help. Support tells me to reinstall the app, but admits...
Moderator
559 Views
1 replies
0 likes
when i open spotify and hit play music, almost everytime, at least twice a song, the app closes/crashes, and the song that was playing starts from the beggining.
when i open spotify and hit play music, almost everytime, at least twice a song, the app closes/crashes, and the song that was playing starts from the beggining.
408 Views
0 replies
1 likes
PlanPremiumCountryAustralia DeviceiPad Pro 12.9 (2nd generation)Operating SystemiPadOS 14.7.1 My Question or IssueI would like to subscribe to a number of podcasts that have recently moved host to Parcast. But I do not want to listen to them using th...
Plan Premium Country Australia Device iPad Pro 12.9 (2nd generation) Operating System iPadOS 14.7.1 My Question or Issue I would like to subscribe to a number of podcasts tha...
Regular
862 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceWatch series 6Operating Systemwatchos 7 My Question or IssueWhen listening to music through a device being controlled by spotify connect, my apple watch can pause, play, skip and select a different album. But when i turn th...
Plan Premium Country USA Device Watch series 6 Operating System watchos 7 My Question or Issue When listening to music through a device being controlled by spotify connect, my apple ...
Music Fan
2802 Views
2 replies
0 likes
PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueThe new spotify mini-player interface on my iphone doesn’t appear. My brother (with a oneplus nord) already have this feature by weeks.Today, i logged in o...
Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0 My Question or Issue The new spotify mini-player interface on my iphone doesn’t appear. My brother (...
Spotify Legend
1708 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 12 ProOperating SystemiOS 14.6App Version8.6.48.1180 My Question or IssueSteps to reproduce:like a playlist, press download, then unlike the playlist whilst it is still downloading.Hard crashes the app.
Plan Premium Country UK Device iPhone 12 Pro Operating System iOS 14.6 App Version 8.6.48.1180 My Question or Issue Steps to reproduce: like a playlist, press download, then unlik...
Spotify Star
1330 Views
7 replies
0 likes
PlanPremiumCountryUSADeviceiPad Pro, 12.5 inchesOperating SystemiOS My Question or IssueI enjoy listening to podcasts in the mornings and when I open my iPad app, I see the blue dot next to the show title, indicating a new episode. However when I nav...
Plan Premium Country USA Device iPad Pro, 12.5 inches Operating System iOS My Question or Issue I enjoy listening to podcasts in the mornings and when I open my iPad app, I see the blu...
Spotify Legend
688 Views
1 replies
0 likes
PlanPremiumDeviceiPhone SE 2020Operating SystemiOS 14 My Question or Issue When I click certain links and buttons in the Spotify app, nothing happens.These links/buttons include: Remove download (both the text link and the icon), Change Image (to set...
Plan Premium Device iPhone SE 2020 Operating System iOS 14 My Question or Issue When I click certain links and buttons in the Spotify app, nothing happens. These links/buttons...
Spotify Legend
1120 Views
3 replies
1 likes
Does Spotify plan to add the ability to control Volume from a different Device connected on the same network? For instance I often use my iPad to play music via my Bluetooth Speakers. I'm able to log into this same Spotify Account from my iPhone and ...
Does Spotify plan to add the ability to control Volume from a different Device connected on the same network? For instance I often use my iPad to play music via my Bluetooth Spea...
Spotify Star
474 Views
1 replies
0 likes
