Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
244649 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
129105 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454199 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309059 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I’m new to Spotify when I click on the play button of an album I searched for it just plays a shuffled version of that bands music how do I get it to play the album
I’m new to Spotify when I click on the play button of an album I searched for it just plays a shuffled version of that bands music how do I get it to play the album
Roadie
523 Views
1 replies
0 likes
Hi, so I had Spotify free plan then recently subscribed to a premium plan and when I logged out then logged back in my playlists that I've created are now gone. I tried going into setting>playback>offline waiting 5-10 minutes. But still nothing I don...
Hi, so I had Spotify free plan then recently subscribed to a premium plan and when I logged out then logged back in my playlists that I've created are now gone. I tried going into setting>playback...
Roadie
548 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galax...
Roadie
1371 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 6s Plus, HP Pavilion)Operating System(iOS 13.4.1, Windows 10)My Question or IssueI have done all the steps to sync my local files to my iPhone and they still haven't showed up. 1. Both devices are on the s...
Plan Premium Country United States Device (iPhone 6s Plus, HP Pavilion) Operating System (iOS 13.4.1, Windows 10) My Question or Issue I have done all the steps to sync my local files to my ...
Casual Listener
2022 Views
6 replies
1 likes
PlanPremiumCountryUSADeviceiPad ProOperating SystemiOS 13.3.1 My Question or IssueSpotify stops playing at random times on iPad. Will stop when screen shuts off, changing apps, or if the app is left open. Have reset the iPad multiple times, force clo...
Plan Premium Country USA Device iPad Pro Operating System iOS 13.3.1 My Question or Issue Spotify stops playing at random times on iPad. Will stop when screen shuts off, changi...
Casual Listener
727 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 13 My Question or Issue The queue doesn’t clear when I select a new playlist or radio station - it adds the station or playlist to the bottom of my queue instead, reverting back to a prior playl...
Plan Premium Country USA Device iPhone XS Operating System iOS 13 My Question or Issue The queue doesn’t clear when I select a new playlist or radio station - it adds...
Spotify Legend
700 Views
1 replies
1 likes
PlanPremiumCountry AustriaDevice(iPhone SE)Operating System(iOS 10) My Question or Issue Video feature
Plan Premium Country Austria Device (iPhone SE) Operating System (iOS 10) My Question or Issue Video feature
Newbie
2600 Views
2 replies
0 likes
PlanPremiumDeviceiPhone XR My Question or IssueHi, I’m part of a Mini owners club with over 2000 Mini Cooper owners. And we all are very sad that Spotify has broken the ability to skip songs via the steering wheel. It was possible some years ago but ...
Plan Premium Device iPhone XR My Question or Issue Hi, I’m part of a Mini owners club with over 2000 Mini Cooper owners. And we all are very sad that Spotify has broken the ability to sk...
Casual Listener
1987 Views
2 replies
0 likes
Ever since the update, I can't find the follow button for playlists on the iPhone app. Could someone tell me where to find it? Thank you!
Ever since the update, I can't find the follow button for playlists on the iPhone app. Could someone tell me where to find it? Thank you!
Not applicable
2779 Views
2 replies
0 likes
PlanPremiumUSA DeviceiPhone SE 2020Operating SystemiOS 13.4.1 My Question or IssueConnection to my Sonos stopped working a couple of days ago. Although I see from other posts that you consider this resolved, I have what may be a unique issue. From fo...
Plan Premium USA Device iPhone SE 2020 Operating System iOS 13.4.1 My Question or Issue Connection to my Sonos stopped working a couple of days ago. Although I see from ...
Not applicable
1647 Views
4 replies
0 likes
Hi there! i'm not able to start a topic in ongoing issues... so maybe a moderator is able to move this for me? DeviceiPad Pro 11 inch 2020Operating System(iPadOS 13.4.1) My Question or Issuesee this GIF for this weird broken bounceback!
Hi there! i'm not able to start a topic in ongoing issues... so maybe a moderator is able to move this for me? Device iPad Pro 11 inch 2020 Operating System (iPadOS 13.4.1)...
498 Views
0 replies
0 likes
PlanPremiumCountryGBDevice(iPhone XR,samsung galaxy s10)Operating System(iOS13,) Hello i use Spotify on my iphone and samsung phone my samsung device work spotify well but my i phone couldn’t load i check everything even internet connection but my sp...
Plan Premium Country GB Device (iPhone XR,samsung galaxy s10) Operating System (iOS13,) Hello i use Spotify on my iphone and samsung phone my samsung device work spoti...
Casual Listener
6709 Views
6 replies
0 likes
I can click on my liked songs album and a random song will play, but I can’t look at the actual album. It says “Spotify can’t open this type of link on this device”. I used the album not even an hour ago and it worked correctly! PlanPremiumCountryUSA...
I can click on my liked songs album and a random song will play, but I can’t look at the actual album. It says “Spotify can’t open this type of link on this device”. I used the album not even a...
536 Views
0 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone XROperating SystemiOS 13.4.1 My Question or IssueThis has been an issue for a long time now; when I search for a song in my liked songs, none of the displayed results play when tapping them so I then have ...
Plan Premium Country United Kingdom Device iPhone XR Operating System iOS 13.4.1 My Question or Issue This has been an issue for a long time now; when I search for a song in my liked...
Casual Listener
865 Views
2 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone X, my girlfriend has a Mac bookOperating SystemIOS 1.13.1 i don’t have access to a computer so I can’t put local files on my Spotify account and sync them to my phone. But if my girlfriend uses her compute...
Plan Premium Country United States Device iPhone X, my girlfriend has a Mac book Operating System IOS 1.13.1 i don’t have access to a computer so I can’t put local files o...
Roadie
908 Views
1 replies
0 likes
I can’t log in to my account using my username and password. I can’t use my email cause I forgot what email I used. Even though I know the username and password are correct it said it is not correct. Pls help me Cuz I just paid Premium for that accou...
I can’t log in to my account using my username and password. I can’t use my email cause I forgot what email I used. Even though I know the username and password are correct it said it is not correct....
Roadie
610 Views
1 replies
0 likes
Hasta cuanta música puedo tener descargada, tiene un limite de canciones guardadas en mi spotify?
Hasta cuanta música puedo tener descargada, tiene un limite de canciones guardadas en mi spotify?
Casual Listener
4950 Views
2 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 11 ProOperating SystemiOS 13.4.1Spotify Version8.5.56.1214 My Question or IssueThe three tab bar icons are cut off at the bottom (see the attached screenshot, e.g. the Home icon has no bottom line) and are not c...
Plan Premium Country Germany Device iPhone 11 Pro Operating System iOS 13.4.1 Spotify Version 8.5.56.1214 My Question or Issue The three tab bar icons are cut off at the bo...
Roadie
669 Views
1 replies
0 likes
no matter what I play and like and add to playlists, Spotify insists on: suggesting “similar” from two artists I rarely play. For months now. What about from the multitude of other artists? four different rows of suggestions on classical ? Why? Hey I...
no matter what I play and like and add to playlists, Spotify insists on: suggesting “similar” from two artists I rarely play. For months now. What about from the multitude of oth...
Roadie
539 Views
1 replies
0 likes
Premium Plan, UK, iPad app, Sonos, Latest updates. Playing Spotify within the Sonos app and there are no issues. Playing Spotify app on iPad, Sonos speaker(s) appear as available devices, playback using a Sonos speaker via available devices is proble...
Premium Plan, UK, iPad app, Sonos, Latest updates. Playing Spotify within the Sonos app and there are no issues. Playing Spotify app on iPad, Sonos speaker(s) appear as available de...
Roadie
553 Views
1 replies
0 likes
