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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
75573 Views
26 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
92978 Views
9 replies
2 likes
Hi Guys,How can I use my SMART to register as PREMIUM? I tried so many times but spotify didn't send any verification code to my number. Thanks in advance.
Hi Guys, How can I use my SMART to register as PREMIUM? I tried so many times but spotify didn't send any verification code to my number. Thanks in advance.
Spotify Star
523 Views
1 replies
0 likes
Family has no internet and lives in Jamaica, how can I add them to my account?They were able to get music for the 30 day free but need to add to my account to keep them active... any ideas?
Family has no internet and lives in Jamaica, how can I add them to my account? They were able to get music for the 30 day free but need to add to my account to keep them active... any ideas?
Spotify Star
472 Views
3 replies
0 likes
Hello! I was wondering if there is a possibility to be logged in to two different account at the same time?Because i have one private spotify account for me, and one for the Office, and it is annoying to have to log in and out of both of these accoun...
Hello! I was wondering if there is a possibility to be logged in to two different account at the same time? Because i have one private spotify account for me, and one for the Office, and it is annoy...
Roadie
223 Views
1 replies
0 likes
I cancelled the my premium.account yet I got charged again this month.
I cancelled the my premium.account yet I got charged again this month.
Roadie
440 Views
2 replies
0 likes
I cant complete payment because the mobile carrier is not sending me the PIN. I've already canceled previous subscription (promo) but it still doesnt work. Is there a step that i failed to do?
I cant complete payment because the mobile carrier is not sending me the PIN. I've already canceled previous subscription (promo) but it still doesnt work. Is there a step that i failed to do?
Newbie
264 Views
1 replies
0 likes
Hello fellow Spotify users, I've had the Spotify Premium Student Discount for two years, now. A series of events have made it nearly impossible to renew my Premium subscribtion. Take into account the follwing: 1. Card expired on month of renewel.2. A...
Hello fellow Spotify users, I've had the Spotify Premium Student Discount for two years, now. A series of events have made it nearly impossible to renew my Premium subscribtion. Take into ac...
Newbie
423 Views
1 replies
1 likes
I have one email I use. I want to use that email for spotify account. But spotify do not let me sign in my account because facebook wanted to delete my account to "help me find my friends". Thanks facebook, I will never create accounts trough you. Wh...
I have one email I use. I want to use that email for spotify account. But spotify do not let me sign in my account because facebook wanted to delete my account to "help me find my friends". Thanks fa...
Not applicable
434 Views
2 replies
0 likes
Hello all,Apologies if this ends up in the wrong section of the forum, I haven't been here before. TL;DR below!Last night I opened the mobile app, when it suddenly logged me out. This has happened several times before, but the last time was maybe a y...
Hello all, Apologies if this ends up in the wrong section of the forum, I haven't been here before. TL;DR below! Last night I opened the mobile app, when it suddenly logged me out. This has happene...
Newbie
420 Views
2 replies
0 likes
Okay so I have been trying to get a hold of somebody for months and months to get this taken care of but no one at spotify seems to care. They never reply to my emails and i have been emailing for months. I have been getting double charged ever since...
Okay so I have been trying to get a hold of somebody for months and months to get this taken care of but no one at spotify seems to care. They never reply to my emails and i have been emailing for mo...
Roadie
228 Views
1 replies
0 likes
I know many people have had similar issues, but: Spotify updated and logged me out (on my phone). I forgot my password, but when i hit the 'forgot password' button, no email arrives to my inbox (i have waited well over a week now and tried multiple t...
I know many people have had similar issues, but: Spotify updated and logged me out (on my phone). I forgot my password, but when i hit the 'forgot password' button, no email arrives to my...
Casual Listener
261 Views
1 replies
0 likes
Long story short is, someone logged into my email and changed the password and I can no longer log in. I made the password for my spotify a long time ago and I can no longer remember it, I wouldn't mind making a new account but I still get 10 bucks t...
Long story short is, someone logged into my email and changed the password and I can no longer log in. I made the password for my spotify a long time ago and I can no longer remember it, I wouldn't m...
Community Legend
278 Views
1 replies
0 likes
I had been on the College Discount for over a year, but for the past three months I have been charged $9.99
I had been on the College Discount for over a year, but for the past three months I have been charged $9.99
Community Legend
1362 Views
4 replies
0 likes
So, this started recently.I have spotify premium account, connected to my sonos.Now, when I play music on my PC it stops the sonos music. When I play on the sonos - it pauses the music on PC. I use the sonos to put music for my baby to sleep, and on ...
So, this started recently. I have spotify premium account, connected to my sonos. Now, when I play music on my PC it stops the sonos music. When I play on the sonos - it pauses the music on PC. &n...
Casual Listener
446 Views
2 replies
0 likes
Hi there, I was just about to sign up for a student discount when the page asked me to enter the name of my university. I was in Germany at that point even though I study in the Netherlands, so the page only listed German universities. So I wanted to...
Hi there, I was just about to sign up for a student discount when the page asked me to enter the name of my university. I was in Germany at that point even though I study in the Netherlands, so the...
Spotify Star
249 Views
1 replies
1 likes
I don't use your service that's why I haven't noticed that I didn't cancel. I don't even have Wi-Fi please can I get my last 10 dollars back I'm a poor college student username; [email address removed]
I don't use your service that's why I haven't noticed that I didn't cancel. I don't even have Wi-Fi please can I get my last 10 dollars back I'm a poor college student username; [email address r...
Spotify Star
196 Views
1 replies
0 likes
I just checked my account details and I saw a charge of $9.99 I did not make that transaction. I doubled checked my account and I am sure that is not the card I am using and my account is Also on free subscription. Please I need a refund or the accou...
I just checked my account details and I saw a charge of $9.99 I did not make that transaction. I doubled checked my account and I am sure that is not the card I am using and my account is Also on fre...
Spotify Star
349 Views
1 replies
0 likes
Senhores, era assinante premium, assinando pela apple store.O cartao autorizado venceu para compras no exterior e eu esqueci de atualizar.Minha conta voltou para free.agora tento voltar para premium e nao consigo . quando tento pagar fala que meu car...
Senhores, era assinante premium, assinando pela apple store. O cartao autorizado venceu para compras no exterior e eu esqueci de atualizar. Minha conta voltou para free. agora tento voltar para pr...
Newbie
1249 Views
8 replies
1 likes
I tried twice to became a premium user and I have problems on the credit card transaction, but the payment was charged twice and I still not being a premium user.
I tried twice to became a premium user and I have problems on the credit card transaction, but the payment was charged twice and I still not being a premium user.
Spotify Star
254 Views
1 replies
0 likes
Hello, I have to say that I am a little angry because I don't find any e-mail adress where I can write my request. I have to ask the community or use the suggested troubleshooting topics. I mean, in principle, that's a good idea, because most questio...
Hello, I have to say that I am a little angry because I don't find any e-mail adress where I can write my request. I have to ask the community or use the suggested troubleshooting topics. I ...
Regular
913 Views
5 replies
0 likes
In december 2015, I had to buy a new phone due to my old phone(iPhone) becoming unusable. I tranfered over all payment information to my new phone(Android). Yesterday (October 24th, 2016), I accessed my itunes account and had to update my card info t...
In december 2015, I had to buy a new phone due to my old phone(iPhone) becoming unusable. I tranfered over all payment information to my new phone(Android). Yesterday (October 24th, 2016), I accessed...
Spotify Star
292 Views
1 replies
0 likes
