Superuser Contribution Troubles with the account and account indexing

Hi there! So i've got those 2 troubles:1)I have a spotify account connected with facebook. If I log in with the browser version, the account name is showed correctly.If I log in with the app (pc or mobile, app updated) there's only a series of numer ...

• user-removed
• Visitor
• Hi there!  So i've got those 2 troubles: 1)I have a spotify account connected with facebook.  If I log in with the browser version, the account name is showed correctly. If I log in w...
• 2016-10-26 8:01:48 PM
• 2016-10-29 7:19:43 PM
• Anyk17
• Spotify Star
• 339 Views
• 1 replies
• 0 likes

I've been charged but still free account

I completed the payment procedure but my phone died while it was "loading" the credit card info. So i receved a notificacion from my bank warning the charge. So i paid and have no premium account... I need help please.

• LeonardoTM
• Newbie
• I completed the payment procedure but my phone died while it was "loading" the credit card info. So i receved a notificacion from my bank warning the charge. So i paid and have no premium account... ...
• 2016-10-29 6:32:34 PM
• 2016-10-29 7:02:33 PM
• Maxim
• Spotify Star
• 160 Views
• 1 replies
• 0 likes

Superuser Contribution Being charged

I'm being charged for an account I don't use but the thing is Spotify reset one day and now I can't get into my Spotify anymore

• Damiandavalos24
• Newbie
• I'm being charged for an account I don't use but the thing is Spotify reset one day and now I can't get into my Spotify anymore
• 2016-10-26 7:01:25 PM
• 2016-10-29 6:56:14 PM
• Anyk17
• Spotify Star
• 156 Views
• 1 replies
• 0 likes

Superuser Contribution Family premium- traveling a lot!

Hola....sirve la cuenta premium si algunos miembros de la familia viajamos durante largos periodos de tiempo, semanas.... Como podemos demostrar que residimos en la misma vivienda!??

• Ali_alshibly
• Newbie
• Hola....sirve la cuenta premium si algunos miembros de la familia viajamos durante largos periodos de tiempo, semanas.... Como podemos demostrar que residimos en la misma vivienda!??
• 2016-10-26 11:04:51 AM
• 2016-10-29 6:49:45 PM
• Anyk17
• Spotify Star
• 153 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution Argentina Premium Account Problems

Hello, I used to have a premium suscription but a few days ago I received a message to update my payment information. Since I've been travelling I couldn't do it on time because I didn't have the credit card with me. Now I am trying to do it and the ...

• julietaflom
• Newbie
• Hello, I used to have a premium suscription but a few days ago I received a message to update my payment information. Since I've been travelling I couldn't do it on time because I didn't have the cre...
• 2016-10-26 11:01:53 AM
• 2016-10-29 6:47:07 PM
• Anyk17
• Spotify Star
• 200 Views
• 1 replies
• 0 likes

Superuser Contribution Added songs removing themselves?!

The songs I have added to my library are recently deleting themselves. I find them in my mixtape with a "plus" that I can click to add them again. Are they deleted if I play them inthe mixtape and do not react with a heart?! How can I stop this autom...

• user-removed
• Visitor
• The songs I have added to my library are recently deleting themselves. I find them in my mixtape with a "plus" that I can click to add them again. Are they deleted if I play them inthe mixtape and do...
• 2016-10-26 9:52:36 AM
• 2016-10-29 6:43:24 PM
• Anyk17
• Spotify Star
• 204 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution No pin for going premium

Im from the Philippines and is a smart user. I was able to go premium last month but decided to cancel it. Now i want to go premium again but when trying the monthly subscription. No pin is being text to me. Anyone having the same problem? I want to ...

• Ninoferng
• Newbie
• Im from the Philippines and is a smart user. I was able to go premium last month but decided to cancel it. Now i want to go premium again but when trying the monthly subscription. No pin is being tex...
• 2016-10-26 7:38:10 AM
• 2016-10-29 6:40:35 PM
• Anyk17
• Spotify Star
• 191 Views
• 1 replies
• 0 likes

Superuser Contribution ps4, abroad for 14 days issue.

heyy guys, i have a problem logging in spotify trough my ps4 i had the problem for a while now. my ps4 acc is based in uk(cause it doesnt have Latvia) , but my spotify acc is on Latvia (where i am living). can anyone please help? thanks a bunch.

• McSalms
• Newbie
• heyy guys, i have a problem logging in spotify trough my ps4 i had the problem for a while now. my ps4 acc is based in uk(cause it doesnt have Latvia) , but my spotify acc is on Latvia (where i am li...
• 2016-10-25 11:51:46 PM
• 2016-10-29 6:34:44 PM
• Anyk17
• Spotify Star
• 381 Views
• 1 replies
• 0 likes

Superuser Contribution Moved to US now I can't use Spotify

Almost 2 weeks ago I moved from Turkey (my home country where I was living and registered to spotify) to us. Now it tells me my location does not match the set in my profile and tells me to either upgrade to premium or change my account options. I ch...

• user-removed
• Visitor
• Almost 2 weeks ago I moved from Turkey  (my home country where I was living and registered to spotify) to us. Now it tells me my location does not match the set in my profile and tells me to eit...
• 2016-10-24 4:43:28 AM
• 2016-10-29 5:42:25 PM
• Anyk17
• Spotify Star
• 253 Views
• 3 replies
• 0 likes

Paid and I'm still free account

I have a big problem. I paid and I'm still free even my pay was charged twice in my statement! Please I need a solution!

• Jarby123
• Casual Listener
• I have a big problem. I paid and I'm still free even my pay was charged twice in my statement! Please I need a solution!
• 2016-10-29 4:55:35 AM
• 2016-10-29 5:18:29 PM
• Jarby123
• Casual Listener
• 177 Views
• 2 replies
• 0 likes
• Account
  Free
  Premium

Family premium invite with a link?

i want to invite my family but what is invite with a link? The only other way is to invite via email, but we all have the same email address?

• Swindon
• Casual Listener
• i want to invite my family but what is invite with a link? The only other way is to invite via email, but we all have the same email address?
• 2016-10-28 6:05:43 PM
• 2016-10-29 5:04:57 PM
• Swindon
• Casual Listener
• 201 Views
• 2 replies
• 0 likes
• Premium

Spotify on premium but it shows on free

Hi good evening!!! I registered to spotify premium that is good for one month, but when I tried to use it, it still shows me that im subscribed to a free spotify and not premium. I even tried logging out and logging back in but it still shows me a sa...

• Dnctcsn
• Casual Listener
• Hi good evening!!! I registered to spotify premium that is good for one month, but when I tried to use it, it still shows me that im subscribed to a free spotify and not premium. I even tried logging...
• 2016-10-29 2:53:43 PM
• 2016-10-29 4:30:11 PM
• Dnctcsn
• Casual Listener
• 154 Views
• 2 replies
• 0 likes

Trouble with Spotify Student

So I cancelled my premium account and resubscribed to spotify student, but it still says im on the free option. i tried logging in and out and nothing. My bank account has sufficient funds and i even called them to make sure the transaction went thro...

• jayvictoria
• Casual Listener
• So I cancelled my premium account and resubscribed to spotify student, but it still says im on the free option. i tried logging in and out and nothing. My bank account has sufficient funds and i even...
• 2016-10-27 11:30:18 PM
• 2016-10-29 2:36:32 PM
• Maxim
• Spotify Star
• 278 Views
• 3 replies
• 0 likes
• Subscription

Superuser Contribution Deactivated Facebook how do I get my music back

• Bunkjones
• Newbie
• 2016-10-29 2:26:00 AM
• 2016-10-29 2:08:00 PM
• MaryS
• Roadie
• 173 Views
• 1 replies
• 0 likes

Superuser Contribution My family premium doesn't work!

We have family premium in my house and it works four every one but me! I have tried too logout and erased the app but it still says that I have Spotify free!! WAY???

• Frejabohman
• Newbie
• We have family premium in my house and it works four every one but me! I have tried too logout and erased the app but it still says that I have Spotify free!! WAY???
• 2016-10-29 9:15:49 AM
• 2016-10-29 1:58:23 PM
• MaryS
• Roadie
• 204 Views
• 2 replies
• 0 likes
• Premium

Superuser Contribution I canceled my premium and still take money from my account

I canceled my premium for this month, but they still took money from my bank account. I currently live in sweden. How can i take this further and get my money back? Becuse i really need my 100 sek for this month.

• Blastyblasty
• Regular
• I canceled my premium for this month, but they still took money from my bank account. I currently live in sweden. How can i take this further and get my money back? Becuse i really need my 100 sek fo...
• 2016-10-29 11:12:58 AM
• 2016-10-29 1:48:48 PM
• MaryS
• Roadie
• 181 Views
• 2 replies
• 0 likes

Superuser Contribution Problem after upgrade

When I set up my account originally I allowed my daughter to use it on her phone as I didn't realise only one person could use it. I recently thought it would be helpful to upgrade to a family account so we could both use it. She obviously has all he...

• Rosie50
• Newbie
• When I set up my account originally I allowed my daughter to use it on her phone as I didn't realise only one person could use it. I recently thought it would be helpful to upgrade to a family accoun...
• 2016-10-29 11:27:58 AM
• 2016-10-29 1:46:01 PM
• MaryS
• Roadie
• 196 Views
• 1 replies
• 0 likes