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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554760 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131270 Views
74 replies
12 likes
How I can disable songs in given language? I don't want to have 90% polish song in my weekly doscover list.
How I can disable songs in given language? I don't want to have 90% polish song in my weekly doscover list.
Community Legend
628 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceIPhone XR Operating SystemiOS 11? My Question or IssueIve been having this issue lately about my account being log out of a sudden on my phone. And when I log in, it seems like someone used my account as it played a s...
Plan Premium Country Singapore Device IPhone XR Operating System iOS 11? My Question or Issue Ive been having this issue lately about my account being log out of a sudd...
Composer
411 Views
1 replies
0 likes
Lately I've been discovering albums showing up in my recently played thta I have no recollection of playing. See images 1 and 2. This has been going on for a while now, but it was so infrequent, I brushed it off as some Chinese or Russian bot that go...
Lately I've been discovering albums showing up in my recently played thta I have no recollection of playing. See images 1 and 2. This has been going on for a while now, but it was so infrequ...
Community Legend
796 Views
3 replies
0 likes
PlanPremiumCountryHungaryDeviceDesktop PCOperating SystemWin7 My Question or IssueI have (had) a Spotify network of 4 devices: a laptop with Kubuntu 18.10, a Xiaomi Redmi 4X, an Amazon Echo and a Win7 PC. However the win7 PC started to live a life on...
Plan Premium Country Hungary Device Desktop PC Operating System Win7 My Question or Issue I have (had) a Spotify network of 4 devices: a laptop with Kubuntu 18.10, a Xiaomi Redmi 4X,...
Composer
476 Views
1 replies
0 likes
I just realized someone had hacked into my account, since apparently a few months ago. Probably because I reused an old password (my mistake). I've now changed my password and used the "log out everywhere" button, so I assume I'll be safe from now on...
I just realized someone had hacked into my account, since apparently a few months ago. Probably because I reused an old password (my mistake). I've now changed my password and used the "log out every...
Spotify Legend
858 Views
1 replies
0 likes
Hei. I have payed the Spotify Limited for a year. I paid whit paypall 990.-Nok 03.12.2017. And when I checked my account on Spotify , you still charge me 99 NOK each month .so I pay double . Can you fix it? See attachments . Regards Lise Lepsoy EMAIL...
Hei. I have payed the Spotify Limited for a year. I paid whit paypall 990.-Nok 03.12.2017. And when I checked my account on Spotify , you still charge me 99 NOK each month .so I p...
Spotify Legend
627 Views
1 replies
0 likes
PlanPremium (I just finished downloading all my music. Quitting in a few seconds.)CountryTurkeyDevice(Samsung Galaxy S8)Operating System(Android Pie) My Question or IssueI have over 20 **bleep** accounts and no matter how strong the password is, Face...
Plan Premium (I just finished downloading all my music. Quitting in a few seconds.) Country Turkey Device (Samsung Galaxy S8) Operating System (Android Pie) My Question or Issue I ha...
Composer
1070 Views
6 replies
0 likes
So, I've been kicked out / logged out from the account that I've held for years, many years. My username: [snip - Community Moderator edit]My password: not accepted when trying to log inI no longer use the Facebook account or email from when I signed...
So, I've been kicked out / logged out from the account that I've held for years, many years. My username: [snip - Community Moderator edit] My password: not accepted when trying to log in...
Spotify Legend
2249 Views
6 replies
0 likes
My original account was deleted unexpectedly due to an expiration of th email account. Is there a way that those playlists can be accessed and saved on the new account? They were private so they do not show up when searched for.
My original account was deleted unexpectedly due to an expiration of th email account. Is there a way that those playlists can be accessed and saved on the new account? They were private so they do n...
Composer
494 Views
1 replies
0 likes
The email address that is listed for my profile isn't my email address. I can still access my account as it linked with my Facebook but this is the only way I can log in as typing in my email and password doesn't work. I cannot change this email as w...
The email address that is listed for my profile isn't my email address. I can still access my account as it linked with my Facebook but this is the only way I can log in as typing in my email and pas...
Composer
949 Views
3 replies
0 likes
PlanPremium for FamilyCountryItalyDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueThe problem is not related to the device or platform used, it happens independently.Spotify randomly starts to play a song that I don't know. I can...
Plan Premium for Family Country Italy Device Samsung Galaxy 8 Operating System Windows 10 My Question or Issue The problem is not related to the device or platform used, it happens i...
Composer
1452 Views
5 replies
0 likes
PlanFreeCountryIndiaDeviceHP PavilionOperating SystemUbuntu 16.04 My Question or IssueI made my spotify account about a year ago (using VPN). Recently I reinstalled my OS and lost all my saved logins. When I tried resetting my password today using th...
Plan Free Country India Device HP Pavilion Operating System Ubuntu 16.04 My Question or Issue I made my spotify account about a year ago (using VPN). Recently I reinstalled my OS a...
Composer
609 Views
1 replies
0 likes
I use spotify on my laptop - a Lenovo Yoga 720 and my phone a Samsung S9+I am using spotify in Ireland. I cannot open my Spotify account. I had to open a new Spotify account under a new name with a new email address to be able to post in this forum t...
I use spotify on my laptop - a Lenovo Yoga 720 and my phone a Samsung S9+ I am using spotify in Ireland. I cannot open my Spotify account. I had to open a new Spotify account under a new na...
Composer
586 Views
1 replies
0 likes
Premium plan, using desktop, firefox, Imac.Go to manage plan > change or cancelReceive this error page. Same error page when trying on mobile. I even get an error just trying to post about the error. Oof. Seriously I've filled out like 20 captchas at...
Premium plan, using desktop, firefox, Imac. Go to manage plan > change or cancel Receive this error page. Same error page when trying on mobile. I even get an error just tryin...
Spotify Star
546 Views
1 replies
0 likes
My account has thrown me out and asked me to log back in. When I put in my log in details (which I know are 100% correct) it doesn't accept my log in and says there is no account that matches that username and password. Therefore, I tried to reset my...
My account has thrown me out and asked me to log back in. When I put in my log in details (which I know are 100% correct) it doesn't accept my log in and says there is no account that matches that us...
Composer
552 Views
1 replies
0 likes
PlanFamily Premium AccountCountryNew Zealand DevicePCOperating SystemWindows 10 My Question or IssueI have lost access to my email address following it being hacked. And I believe my spotify account was hacked aswell through that email address and th...
Plan Family Premium Account Country New Zealand Device PC Operating System Windows 10 My Question or Issue I have lost access to my email address following it being hacked. A...
Roadie
763 Views
1 replies
0 likes
Facebook deleted my account out of nowhere and my Premium Spotify account is still active, but I can't recover an E-mail, because it isn't attached to one (i only have access to it through my phone app), but I am still being charged monthly though my...
Facebook deleted my account out of nowhere and my Premium Spotify account is still active, but I can't recover an E-mail, because it isn't attached to one (i only have access to it through my phone a...
Composer
730 Views
7 replies
0 likes
PlanFreeCountryScotlandDevicePCOperating SystemWindows 10 My Question or Issue Hi, I tried logging onto my account (username "gorun") recently but couldn't. Assuming I'd just forgotten my password I tried to reset it but upon trying I was told my acc...
Plan Free Country Scotland Device PC Operating System Windows 10 My Question or Issue Hi, I tried logging onto my account (username "gorun") recently but couldn't. As...
Not applicable
1274 Views
6 replies
0 likes
I’ve been using Spotify for a few years now and never had any problems up until recently.So on Thursday I had opened the Spotify app on my Samsung phone and noticed I had been logged out which I thought was weird because it’s never happened before, t...
I’ve been using Spotify for a few years now and never had any problems up until recently. So on Thursday I had opened the Spotify app on my Samsung phone and noticed I had been logged out which I th...
Composer
6121 Views
1 replies
0 likes
I'm on the verge of a complete mental breakdown. I've had spotify premium for about 5 or so years and over a year ago, I merged my account with my parent's family account (yes, I do reside at the same address as them). Last night I was listening to m...
I'm on the verge of a complete mental breakdown. I've had spotify premium for about 5 or so years and over a year ago, I merged my account with my parent's family account (yes, I do reside at the sam...
Composer
523 Views
1 replies
0 likes
