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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114874 Views

27 replies

4 likes

  • 114874 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231009 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231009 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590203 Views

79 replies

3 likes

  • 590203 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484973 Views

580 replies

42 likes

Account
Free
  • 484973 Views
  • 580 replies
  • 42 likes

Solved!!Superuser Contribution Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Plan : Premium Country : France Device : Samsung XCover 5 Operating System : Android 13 Version : Spotify 8.8.96.364   My Question or Issue Hello,   For 2 ...

Biddily

Visitor

114874 Views

27 replies

4 likes

  • 114874 Views
  • 27 replies
  • 4 likes

Sound Capsule isn't available/visible.

Plan:Individual (Legacy) Country:India Device:Nothing Phone 3A Operating System:Android 16 My Question or Issue:The Sound Capsule isn't available/visible for me. I am not sure if its replaced completely with Listening stats. I already reinstalled the...

Newbie

Plan: Individual (Legacy)   Country: India   Device: Nothing Phone 3A   Operating System: Android 16   My Question or Issue: The Sound Capsule isn't available/visible...

5 Views

0 replies

0 likes

Sound capsule
  • 5 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Widget Picture not Showing

Device:Tecno Camon 30 Pro 5G Operating System:Android 15 My Question or Issue:The 4x2 widget on Android does not display the image of the playlist or the current song. It only shows the text and artist's name, but the 3x1 widget, which only displays ...

Regular

Device: Tecno Camon 30 Pro 5G   Operating System: Android 15   My Question or Issue: The 4x2 widget on Android does not display the image of the playlist or the current song. It only...

musicinmybrain1

Newbie

3877 Views

15 replies

0 likes

  • 3877 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution How can I sort my playlists by date added?

Hi guysI've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by date added, name, whatever.Does anyone has a solution?...

Casual Listener

Hi guys I've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by d...

Alparker1000

Casual Listener

58347 Views

9 replies

2 likes

sort playlist
  • 58347 Views
  • 9 replies
  • 2 likes

Superuser Contribution Recents no longer updating correctly.

PlanPremiumCountryUSDeviceMotorola phones, Chromebook Operating SystemAndroid 11, Android 16, and Chrome OS My Question or IssueRecents stopped compiling data correctly earlier today. No new songs appeared for multiple hours, and there are still many...

Gig Goer

Plan Premium Country US Device Motorola phones, Chromebook  Operating System Android 11, Android 16, and Chrome OS   My Question or Issue Recents stopped compiling data correctly ...

Joan

Moderator

72 Views

3 replies

0 likes

  • 72 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist link direct into app does not work anymore! (Just one day)

PlanFree/PremiumCountryGermany, but I think the problem is globally. DeviceSamsung Galaxy S23 UltraOperating SystemAndroid 14 My Question or IssueI just recognized that playlist links direct into the Spotify app do not work anymore.They just lead to ...

Regular

Plan Free/Premium Country Germany, but I think the problem is globally.   Device Samsung Galaxy S23 Ultra Operating System Android 14   My Question or Issue I just recognized tha...

issuesandproblems

Visitor

6011 Views

10 replies

1 likes

  • 6011 Views
  • 10 replies
  • 1 likes

Superuser Contribution App is extremely slow

PlanPremiumCountry-DeviceNothing Phone 1Operating SystemAndroid 15 My Question or IssueSince a couple of months, my spotify android app is extremely slow to a point where it becomes unusable. Searching for songs, opening my library, skipping a song o...

Casual Listener

  Plan Premium Country - Device Nothing Phone 1 Operating System Android 15   My Question or Issue Since a couple of months, my spotify android app is extremely slow to a point w...

Yordan

Moderator

7722 Views

11 replies

4 likes

  • 7722 Views
  • 11 replies
  • 4 likes

Superuser Contribution Track Queue Not Transferring From Desktop Browser To Android App

PlanFree/PremiumCountryUnited KingdomDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueSo this has been going on since yesterday and I don't know whether this is a bug with the mobile app or a new update to it, but either way, this i...

Regular

Plan Free/Premium Country United Kingdom Device Samsung Galaxy S8 Operating System Android   My Question or Issue So this has been going on since yesterday and I don't know whether thi...

Tabreez

Regular

45 Views

2 replies

0 likes

  • 45 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops music when receiving a WhatsApp message

PlanPremiumCountryGermanyDeviceXiami Mi 10T Pro 5GOperating SystemAndroid 10My Question or IssueSpotify will stop the song permanently whenever I receive a WhatsApp message. All WhatsApp notifications are off both in the app and on the phone system. ...

Casual Listener

Plan Premium Country Germany Device Xiami Mi 10T Pro 5G Operating System Android 10 My Question or Issue Spotify will stop the song permanently whenever I receive a WhatsApp message. All W...

Sickofitall

Visitor

17972 Views

12 replies

1 likes

  • 17972 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Nothing happens after scanning Spotify code

PlanFreeCountryGermanDeviceSamsung Galaxy A22 4G, Xiaomi ?Operating SystemAndroid 13, ?My Question or IssueWhen I try to scan the Spotify code like shown in the screen recording nothing happens and I get sent back to the search menu. I let other peop...

Regular

Plan Free Country German Device Samsung Galaxy A22 4G, Xiaomi ? Operating System Android 13, ? My Question or Issue When I try to scan the Spotify code like shown in the screen recording not...

lornaelston

Visitor

13109 Views

45 replies

4 likes

  • 13109 Views
  • 45 replies
  • 4 likes

Superuser Contribution Queue history not saved when changing devices

Plan: PremiumCountryNetherlands DeviceOnePlus 7TOperating SystemAndroid 11 My Question or IssueI'm using two Denon certified Spotify Connect devices. When switching the playback device from one to the other while in shuffle mode, the queue gets mixed...

Regular

Plan:  Premium Country Netherlands  Device OnePlus 7T Operating System Android 11   My Question or Issue I'm using two Denon certified Spotify Connect devices. When switching...

Lucas_Tolle

Newbie

3955 Views

14 replies

4 likes

Queue lost
  • 3955 Views
  • 14 replies
  • 4 likes

Superuser Contribution Music player goes down

My Question or IssueHi, i use Spotify outside but when i try to swipe left ir right to change songs while my phone is in my pocket the menu just goes down, is there any way to have ir locked? Its way too sensitive unlike yt music What i try to do:100...

Newbie

My Question or Issue Hi, i use Spotify outside but when i try to swipe left ir right to change songs while my phone is in my pocket the menu just goes down, is there any way to have ir locked? Its w...

Dessi

Moderator

25 Views

1 replies

0 likes

  • 25 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto] Back button not working. Bricking the app.

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10, 2018 Acura TLXOperating SystemAndroid 16 My Question or IssueFor the past week or so, the Spotify app while using Android Auto in my 2018 Acura TLX has not been working correctly. The problem seem...

Regular

Plan Premium Country United States Device Google Pixel 10, 2018 Acura TLX Operating System Android 16   My Question or Issue For the past week or so, the Spotify app while using Androi...

MonkeyBrains99

Visitor

2467 Views

17 replies

2 likes

Acura
android auto
auto
  • 2467 Views
  • 17 replies
  • 2 likes

Superuser Contribution Artwork cover not showing via bluetooth

PlanPremiumCountryGreeceDeviceSamsung Galaxy S26 UltraOperating SystemOne UI 8.5 - Android 16CarHyundai Tucson (2021) My Question or IssueHi! My issue started 2 days before. When it's connected via Bluetooth to my car , the infotainment system no lon...

Regular

Plan Premium Country Greece Device Samsung Galaxy S26 Ultra Operating System One UI 8.5 - Android 16 Car Hyundai Tucson (2021)   My Question or Issue Hi! My issue started 2 days befo...

marcinprzyt

Regular

3059 Views

43 replies

6 likes

  • 3059 Views
  • 43 replies
  • 6 likes

Superuser Contribution Shuffle is now a premium feature??

PlanFreeCountry DeviceXperia L2Operating SystemAndroid (Not Sure Number) My Question or IssueOn my phone (Xperia L2) i play my playlist in shuffle order, not because i want to because i have to! Whenever I play a playlist or song it is locked on shuf...

Casual Listener

  Plan Free Country   Device Xperia L2 Operating System Android (Not Sure Number)   My Question or Issue On my phone (Xperia L2) i play my playlist in shuffle order, not bec...

Phad-SkyLoe-0926

Composer

5984 Views

11 replies

0 likes

  • 5984 Views
  • 11 replies
  • 0 likes

Superuser Contribution problem with downloaded content on Samsung Watch 2

PlanFamilyCountryPolandDeviceSamsung Ultra Watch 2 + Samsung Fold 8 UltraOperating SystemOne UI 9 on both devices My Question or IssueHi All, I'm using Samsung Fold 8 Ultra + Samsung Watch Ultra 2, both running on the latest software and updated apps...

Visitor

Plan Family Country Poland Device Samsung Ultra Watch 2 + Samsung Fold 8 Ultra Operating System One UI 9 on both devices   My Question or Issue Hi All,   I'm using Samsung Fold ...

Joan

Moderator

27 Views

1 replies

0 likes

  • 27 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dynamic playlist download queue ignores "Download over cellular" being off when switching network

Plan: PremiumCountry: USADevice: Pixel 10 ProOperating System: AndroidData-saving and offlineData Saver Mode: AutomaticOffline access: OnDownload over cellular: OffMedia QualityWi-Fi Streaming Quality: LosslessCellular Streaming Quality: AutomaticAut...

Casual Listener

Plan: Premium Country: USA Device: Pixel 10 Pro Operating System: Android Data-saving and offline Data Saver Mode: Automatic Offline access: On Download over cellular: Off...

Yordan

Moderator

232 Views

6 replies

0 likes

  • 232 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sound Capsule not updating on mobile.

PlanPremium CountryIndia DeviceSamsung S24 FE Operating SystemAndroid 16 My Question or IssueMy Sound Capsule has not updated for the past two days, even though I’ve been actively listening to music. I already reinstalled the Spotify app, but the iss...

Casual Listener

Plan Premium   Country India   Device Samsung S24 FE   Operating System Android 16   My Question or Issue My Sound Capsule has not updated for the past two days, even...

Smit02

Casual Listener

145 Views

5 replies

1 likes

Sound capsule
  • 145 Views
  • 5 replies
  • 1 likes

App crash when entering artists app version 9.1.78.419

App crashes when entering artists page.PlanPremiumCountryIsrael DeviceSamsung Galaxy S23 Ultra Operating SystemAndroid 16 My Question or IssueApp version 9.1.78.419 keeps crashing.

Newbie

App crashes when entering artists page. Plan Premium Country Israel  Device Samsung Galaxy S23 Ultra  Operating System Android 16   My Question or Issue App version 9.1...

osornios

Spotify Star

30 Views

1 replies

0 likes

  • 30 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black screen when opening the app with no internet connection/Airplane mode

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue because the app is trying to connect to the internet firs...

Casual Listener

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue becaus...

Tilarids

Newbie

996 Views

13 replies

1 likes

  • 996 Views
  • 13 replies
  • 1 likes