Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 181675 Views
- 116 replies
- 12 likes
- 181675 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20469 Views
- 28 replies
- 4 likes
- 20469 Views
- 28 replies
- 4 likes
Wrong Plan purchased
I purchased a plan (pre-paid) but I realised I am not eligible for it (50%off for new users).The receipt number is 1334663511000101-1-1Need to understand if this premium plan will work or will get a refund so that I can go for a supported premium pla...
- I purchased a plan (pre-paid) but I realised I am not eligible for it (50%off for new users). The receipt number is 1334663511000101-1-1 Need to understand if this premium plan will work o...
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- Spotify Star
- 567 Views
- 3 replies
- 0 likes
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Wrong Plan
- 567 Views
- 3 replies
- 0 likes
Superuser Contribution Delete Payment method
My brother added my card to his account he said he deleted my card from his account but I am still getting charged for his subscription if I am charged next month for his account I will be in the red can I get some help please my account is student p...
- My brother added my card to his account he said he deleted my card from his account but I am still getting charged for his subscription if I am charged next month for his account I will b...
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- Spotify Legend
- 430 Views
- 1 replies
- 0 likes
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OtherPremiumSubscription
- 430 Views
- 1 replies
- 0 likes
Solved!! If I buy a yearly subscription will it add to my current 3 month trial or over-ride it ?
PlanPremiumDeviceWindows LaptopOperating SystemWindows 7 My Question or IssueI had opted for a 3 month Premium trial from Spotify, I have cancelled this premium subscription so that It does not auto-renew after its expiry in 3 months.Now Spotify come...
- Plan Premium Device Windows Laptop Operating System Windows 7 My Question or Issue I had opted for a 3 month Premium trial from Spotify, I have cancelled this premium subscription so t...
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- Casual Listener
- 2166 Views
- 3 replies
- 0 likes
- 2166 Views
- 3 replies
- 0 likes
Problemas con plan familiar premium
No se requiere ninguna de las siguientes informaciones. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo.Plan Premium familiar PaísChileDispositivoSamsung galaxy A10Sistema operativoAndroid Mi pregunta o problemaHac...
- No se requiere ninguna de las siguientes informaciones. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo. Plan Premium familiar País Chile Dispos...
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- Casual Listener
- 356 Views
- 1 replies
- 0 likes
- 356 Views
- 1 replies
- 0 likes
My account is free while im paying for Premium
PlanPREMIUMCountryPolandDeviceSamsung Galaxy Note 10+Operating SystemAndroid My Question or IssueHello,I have spotify Premium for a Long Time.Every month i was paying 20PLN for Premium .Last Time i saw i have free account assignation, but im still pa...
- Plan PREMIUM Country Poland Device Samsung Galaxy Note 10+ Operating System Android My Question or Issue Hello, I have spotify Premium for a Long Time. Every month i was paying 20P...
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- Spotify Star
- 393 Views
- 1 replies
- 0 likes
- 393 Views
- 1 replies
- 0 likes
Superuser Contribution We've received a chargeback relating to your Spotify account...
Hi there, I've received the following email from you which says that there was a problem with my subscription: "We recently received a chargeback from your payment provider, relating to a payment for your Spotify account.The funds have automatically ...
- Hi there, I've received the following email from you which says that there was a problem with my subscription: "We recently received a chargeback from your payment provider, relating to...
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- Moderator
- 899 Views
- 3 replies
- 0 likes
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Subscription
- 899 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution student into family premium will he lose his songs?
Hi. middle aged mum here trying to keep the family happy and need advice.I live in Uk. i don’t currently have a plan but my son does who lives here. He has the single plan. However he is a student, but in between college and uni this September. He do...
- Hi. middle aged mum here trying to keep the family happy and need advice. I live in Uk. i don’t currently have a plan but my son does who lives here. He has the single plan. However he...
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- Spotify Legend
- 613 Views
- 3 replies
- 0 likes
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Subscription
- 613 Views
- 3 replies
- 0 likes
Superuser Contribution I cannot switch from Premium to Premium Family
PlanPremiumCountrySouth Africa My Question or IssueWhen I try to select Spotify Premium Family. The page refreshed and just stay on the same page and from what I can tell didn't switch plans. I tried this on my phone and my laptop. Kind Regards
- Plan Premium Country South Africa My Question or Issue When I try to select Spotify Premium Family. The page refreshed and just stay on the same page and from what I can tell didn't...
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- Spotify Legend
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Superuser Contribution Pay by Mobile not working
I'm trying to renew my subscription through mobile payment, but when after entering my mobile number and pressing continue this message appears, "Oops, something went wrong. Please try again or contact our support team."
- I'm trying to renew my subscription through mobile payment, but when after entering my mobile number and pressing continue this message appears, "Oops, something went wrong. Please try again or conta...
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- Moderator
- 2640 Views
- 3 replies
- 0 likes
- 2640 Views
- 3 replies
- 0 likes
Superuser Contribution Hulu with Student Premium Won't Work
I have student premium and I activated Hulu on my Spotify account, but whenever I go to Hulu, it's telling me I still have to pay for Hulu even though the accounts are linked. Anyone know how to fix?
- I have student premium and I activated Hulu on my Spotify account, but whenever I go to Hulu, it's telling me I still have to pay for Hulu even though the accounts are linked. Anyone know how to fix?...
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- Moderator
- 395 Views
- 1 replies
- 0 likes
- 395 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Account -149 Monthly Subscription
PlanFree/PremiumCountryPhilippinesDeviceOppo A9 2020Operating SystemAndroid 9 COLOR OS 6 My Question or IssueWhy the Spotify deducted me again? I already paid last Friday (06/12/2020) for my subscription and right now (06/16/2020) Spotify deducted me...
- Plan Free/Premium Country Philippines Device Oppo A9 2020 Operating System Android 9 COLOR OS 6 My Question or Issue Why the Spotify deducted me again? I already paid last Friday (06...
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- Moderator
- 4643 Views
- 6 replies
- 0 likes
- 4643 Views
- 6 replies
- 0 likes
Premium subscription renewals in an active subscription
PlanPremiumCountryIndia DeviceGoogle Pixel 3Operating SystemAndroid My Question or IssueI am an active premium subscriber until the end of the year. However, I see Spotify has reduced the premium yearly plan's pricing to Rs. 699 in India. I want to a...
- Plan Premium Country India Device Google Pixel 3 Operating System Android My Question or Issue I am an active premium subscriber until the end of the year. However, I see Spo...
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- Spotify Star
- 399 Views
- 1 replies
- 0 likes
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renewal
- 399 Views
- 1 replies
- 0 likes
I paid my bill. Still saying I haven't
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 317 Views
- 1 replies
- 0 likes
- 317 Views
- 1 replies
- 0 likes
Playing podcasts in work training
I am interested in using my Spotify account to play podcasts as part of some learning and development sessions for my employees at work. We would just be listening together from my account, and having a discussion. I cannot find anything in the usage...
- I am interested in using my Spotify account to play podcasts as part of some learning and development sessions for my employees at work. We would just be listening together from my account, and havin...
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- Spotify Star
- 702 Views
- 1 replies
- 0 likes
- 702 Views
- 1 replies
- 0 likes
Superuser Contribution Unable to pay using MCO credit card
I tried to upgrade to Spotify premium and using my new MCO Visa card for payment. However I am getting error message “Something went wrong. Try agin, or get help”. I tried many times using iPhone and iMac to make payment. All failed. Please advice ho...
- I tried to upgrade to Spotify premium and using my new MCO Visa card for payment. However I am getting error message “Something went wrong. Try agin, or get help”. I tr...
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- Casual Listener
- 8142 Views
- 16 replies
- 5 likes
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AccountOtherSubscription
- 8142 Views
- 16 replies
- 5 likes
Superuser Contribution No puedo acceder a la oferta premium 3 meses por 9,99 EUR
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCancelé mi suscripción el mes de febrero y quiero activar la oferta de 3 meses por 9,99 pero ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Cancelé...
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- Moderator
- 410 Views
- 1 replies
- 0 likes
- 410 Views
- 1 replies
- 0 likes
Superuser Contribution Family Subscription
PlanFamily PremiumCountrySouth AfricaDevice(Windows, Samsung Devices)Operating System(Windows 10) My Question or IssueGood Day,I'm trying to upgrade to the family plan, but the plan only provides one payment method which is with Vodacom. Would it be ...
- Plan Family Premium Country South Africa Device (Windows, Samsung Devices) Operating System (Windows 10) My Question or Issue Good Day, I'm trying to upgrade to the family plan, but...
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- Spotify Legend
- 530 Views
- 3 replies
- 0 likes
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AccountPremiumSubscription
- 530 Views
- 3 replies
- 0 likes
Hulu. It's in my plan, why can't I activate it?
Plan: Spotify Premium with HuluCountry: USAPlatform: PC and AndroidOS: Windows 10 I have spotify premium with hulu but I never did anything but use spotify. Now I want to activate hulu. I tried all the instructional posts I could try, but it always e...
- Plan: Spotify Premium with Hulu Country: USA Platform: PC and Android OS: Windows 10 I have spotify premium with hulu but I never did anything but use spotify. Now I want to activat...
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- Visitor
- 2823 Views
- 13 replies
- 0 likes
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Hulu
- 2823 Views
- 13 replies
- 0 likes
Solved!! spotify premium free trial abroad??
hello so i recently started a free trial for spotify premium (3 months) and i’m supposed to leave the country for a month later this summer. i was wondering if i’ll still be able to listen abroad for more than 14 days even though i only have the free...
- hello so i recently started a free trial for spotify premium (3 months) and i’m supposed to leave the country for a month later this summer. i was wondering if i’ll still be able to listen abroad for...
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- Spotify Star
- 1374 Views
- 1 replies
- 0 likes
- 1374 Views
- 1 replies
- 0 likes
Oops something went wrong please try again
PlanFreeCountryIndiaDeviceSamsung J6Operating SystemAndroid Oreo My Question or IssueI am trying to start the 3month trial for spotify premium but every time I enter my payment details and click submit it shows oops something went wrong please try ag...
- Plan Free Country India Device Samsung J6 Operating System Android Oreo My Question or Issue I am trying to start the 3month trial for spotify premium but every time I enter ...
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- Spotify Star
- 484 Views
- 1 replies
- 0 likes
- 484 Views
- 1 replies
- 0 likes