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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240612 Views

27 replies

5 likes

  • 240612 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

122870 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2850 Views

0 replies

0 likes

iOS
  • 2850 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306954 Views

62 replies

16 likes

  • 306954 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131606 Views

19 replies

38 likes

  • 131606 Views
  • 19 replies
  • 38 likes

My songs wont sync

My Songs won't sync. I have 4.22GB free. What is weird is some of the songs synced and others did not. The ones that did not sync are gray and when you click on them it says, " If you own the track, you can sync it from your computer." Please Help! T...

Music Fan

My Songs won't sync. I have 4.22GB free. What is weird is some of the songs synced and others did not. The ones that did not sync are gray and when you click on them it says, " If you own the track, ...

virgiedog

Music Fan

1413 Views

8 replies

0 likes

  • 1413 Views
  • 8 replies
  • 0 likes

Solved!! Spotify Mobile iOS7 menu difference

Hello, I downloaded the latest version of Spotify Mobile for iOS7 but my menu is different than the others. I can't see my friends profiles and I can't see my own profile. There's no "Me" section in the menu. I'm sharing the screenshot of the menu. P...

Regular

Hello,   I downloaded the latest version of Spotify Mobile for iOS7 but my menu is different than the others. I can't see my friends profiles and I can't see my own profile. There's no "Me" ...

Peter__

Community Legend

4228 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Why do my songs stop playing on IOS 7.0.6?

This is very frustating. My off-line playlists keep pausing everytime i try to listen to them. I'm a relatively new subscriber to the premium and this is not what I thought I was getting. The app is the updated version as well. Any assistance is grea...

Casual Listener

This is very frustating. My off-line playlists keep pausing everytime i try to listen to them. I'm a relatively new subscriber to the premium and this is not what I thought I was getting. The app is ...

Peter__

Community Legend

1114 Views

5 replies

0 likes

  • 1114 Views
  • 5 replies
  • 0 likes

Albums and Songs missing from ipad and android devices

Hi all,I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent.However on mobile devices, there are only 9 tracks??? Android: Shows "16 tracks" on Playlist, but only lists 9iPad : Shows "9 t...

Regular

  Hi all, I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent. However on mobile devices, there are only 9 tracks??? A...

excalibr-inbox

Regular

597 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

APP NOT WORKING ON IPHONE

The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online that will allow me to even blimmin pay for the fir...

Newbie

The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online...

user-removed

Not applicable

1132 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Songs stop iPhone

While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service I pay every month does not work correctly. I desins...

Casual Listener

While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service ...

thegrinderman

Casual Listener

663 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

'Add to Queue' Feature Gone?!?

I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!

Casual Listener

I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!

robzim737

Community Legend

1057 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Probleme mit ios Geräten Premium vorhanden

Hallo, meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr usen. Die App möchte von uns das wir uns ein Premium Paket zulegen...

Newbie

Hallo,   meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr us...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Offline Mode - How does it work?

Hello, im just trying to find out if the offline play stores the music on my phone storage?

Newbie

Hello, im just trying to find out if the offline play stores the music on my phone storage? 

Peter__

Community Legend

887 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Unable to Play Music after Backup/Restore from iTunes

I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed. Every time I upgrade firmware versions (ex. 7.0 -> 7.1) the following occurs: Upon launching Spo...

Newbie

I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed.   Every time I upgrade firmware...

Peter__

Community Legend

1037 Views

1 replies

0 likes

  • 1037 Views
  • 1 replies
  • 0 likes

Ipad wont sync playlists offline and keeps crashing

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...

Regular

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...

11ashboy

Regular

2192 Views

5 replies

0 likes

Premium
  • 2192 Views
  • 5 replies
  • 0 likes

Solved!! Discover (General Question)

Greetings Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover. Thanks Andi

Visitor

Greetings   Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover.    Thanks   Andi ...

user-removed

Not applicable

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

Spotify won't download music

I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week. I checked the server, and it said it was up and running.

Casual Listener

I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week.    I checked the server, and it said it was up and ru...

Josh

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Solved!! Deleted my facebook account. How can you transfer Spotify Premium to another account?

I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my facebook account I can no longer access Spotify Pre...

Newbie

I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my ...

Peter__

Community Legend

3717 Views

1 replies

0 likes

  • 3717 Views
  • 1 replies
  • 0 likes

Solved!! Gapless Playback is not quite

I'm not a gapless playback freak, but I decided to give it a try by listening to a mixtape I occasionally listen to. The gap is much shorter, but it is still there.

Music Fan

I'm not a gapless playback freak, but I decided to give it a try by listening to a mixtape I occasionally listen to. The gap is much shorter, but it is still there.

Peter__

Community Legend

10960 Views

10 replies

0 likes

  • 10960 Views
  • 10 replies
  • 0 likes

Completely baffled by Spotify and I Pod classic

I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are given do not seem to match my experience. Is it even ...

Newbie

I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are gi...

Spaceboy88

Roadie

881 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

My G3 iPod touch isn't syncing with Spotify.

About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But since the reboot, I have been unable to get my iPod...

Regular

About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But ...

WitchesRayvyn

Regular

1625 Views

7 replies

0 likes

  • 1625 Views
  • 7 replies
  • 0 likes

Solved!! All playlists deleted

I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.

Casual Listener

I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.

rtj18

Casual Listener

1464 Views

4 replies

0 likes

  • 1464 Views
  • 4 replies
  • 0 likes

What?!

Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that was, but make the heads roll and then fix it. Also,...

Newbie

Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that ...

Peter__

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes