Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
239008 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
120739 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448702 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306115 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I have been syncing music for over a year with no problems, I just recently dragged an mp3 from iTunes into Spotify on my laptop. It plays fine, no problem. However when i try to play that same file from my iPhone, it recognises it as a differ...
Hello, I have been syncing music for over a year with no problems, I just recently dragged an mp3 from iTunes into Spotify on my laptop. It plays fine, no problem. However when i try ...
Casual Listener
744 Views
2 replies
0 likes
Yes just noticed this happening today.. I typed In artist misspelled the name it corrected it.. Then a second later it says search for "Dont be stupid, you could end up famous" I was like what the heck is that? I've had 7 or 8 different ones pop up a...
Yes just noticed this happening today.. I typed In artist misspelled the name it corrected it.. Then a second later it says search for "Dont be stupid, you could end up famous" I was like what the he...
Community Legend
711 Views
2 replies
0 likes
Hi, i have been using spotify for a year or so now and have been able to send music to other spotify users but recently all the tracks i have been sending dont get delivered. it seems to be isolated to people i am friends with on Spotify but not on F...
Hi, i have been using spotify for a year or so now and have been able to send music to other spotify users but recently all the tracks i have been sending dont get delivered. it seems to be isolated ...
Community Legend
653 Views
4 replies
0 likes
I bought spotify premium a while ago - the whole reason I bought it was to download songs on the fly, and listen to them while mobile. Well. . . It seems that spotify is incapable of doing this because it takes approximately 10 minutes to sync a song...
I bought spotify premium a while ago - the whole reason I bought it was to download songs on the fly, and listen to them while mobile. Well. . . It seems that spotify is incapable of doing this becau...
Community Legend
846 Views
2 replies
0 likes
Hi Folks, I found a Bug in the iOS UI:Whenever I play the LAST song in any of my playlists and the playback is on SHUFFLE, the little bar at the bottom, introduced 2 or 3 patches ago shows not the next song as now playing, but the one after that. I g...
Hi Folks, I found a Bug in the iOS UI: Whenever I play the LAST song in any of my playlists and the playback is on SHUFFLE, the little bar at the bottom, introduced 2 or 3 patches ago shows...
Community Legend
365 Views
1 replies
0 likes
I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify they will not allow me. NOW I CAN NOT LOAD SPOTIUFY...
I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify ...
Community Legend
441 Views
1 replies
0 likes
I seem tohave lost all my music content in itunes. I have done nothing with my PC overnight as I was using itunes yesterday.Then last night I logged onto spotify for the first time using facebook login.This morning - no itunes content but I can see a...
I seem tohave lost all my music content in itunes. I have done nothing with my PC overnight as I was using itunes yesterday. Then last night I logged onto spotify for the first time using facebook l...
Community Legend
498 Views
1 replies
0 likes
I also am experecing extreme battery drain while using Spotify on an iPhone 5 (fresh iOS 6.1 install) of about 10-18% per hour of use. Spotify is the only running app with all background services off. Oddly, useage and stanby times are identical unde...
I also am experecing extreme battery drain while using Spotify on an iPhone 5 (fresh iOS 6.1 install) of about 10-18% per hour of use. Spotify is the only running app with all background services off...
Community Legend
1530 Views
5 replies
1 likes
Just updated the app on my iPad, and can't search for playlists anymore.It only shows results for artist, album and track.Did the developers remove this or is it just a big mistake?!
Just updated the app on my iPad, and can't search for playlists anymore. It only shows results for artist, album and track. Did the developers remove this or is it just a big mistake?!
Community Legend
1037 Views
3 replies
0 likes
My question is simple... If i am a free spotify user, will i be able to stream radio at 320kbps on my iphone?
My question is simple... If i am a free spotify user, will i be able to stream radio at 320kbps on my iphone?
Regular
2002 Views
4 replies
0 likes
Team, After about playing 40 seconds of the song "Burning Bridges" by OneRepublic from the latest release Native, I get a "Cannot Play Track" error on my iPhone 5 (iOS 6.1.3) with Spotify app 0.6.1.48. This happened initially with streaming, but I al...
Team, After about playing 40 seconds of the song "Burning Bridges" by OneRepublic from the latest release Native, I get a "Cannot Play Track" error on my iPhone 5 (iOS 6.1.3) with Spotify ap...
Community Legend
1260 Views
3 replies
0 likes
I am trying to purchase Spotify and add it to my Sprint account but it won't send me a text message once I click submit. What gives? Any help would be greatly appreciated.
I am trying to purchase Spotify and add it to my Sprint account but it won't send me a text message once I click submit. What gives? Any help would be greatly appreciated.
Community Legend
2036 Views
1 replies
0 likes
I have Spotify Premium and can use it on my iPhone fine. However, I can't get it to play any of my playlists on my iPad. They're all there but it keeps taking me to the radio option. Are there additional setup steps I need to take? Thanks.
I have Spotify Premium and can use it on my iPhone fine. However, I can't get it to play any of my playlists on my iPad. They're all there but it keeps taking me to the radio option. Are there additi...
Community Legend
3222 Views
1 replies
0 likes
I use an academic network and have to have a Proxy set. I have the proxy set on OS X and the autodetect does not autodetect. Great, so I set it manually. Now I want to add some music I have on a NAS on my network to my iPhone. Well, the iPhone using ...
I use an academic network and have to have a Proxy set. I have the proxy set on OS X and the autodetect does not autodetect. Great, so I set it manually. Now I want to a...
Community Legend
904 Views
1 replies
0 likes
So ive been paying for premium ($9.99) for the past 6 months and now once i updated my iphone to the latest IOS it says that "only premium users can stream ondemand, radio is always free" i have not loged out of spotify or changed anything and my ban...
So ive been paying for premium ($9.99) for the past 6 months and now once i updated my iphone to the latest IOS it says that "only premium users can stream ondemand, radio is always free" i have not ...
Community Legend
432 Views
1 replies
0 likes
Dear Spotify-users, Does the music sound better if you stream music in high quality on your playlists which you have synced in lower quality in other words: I want to find out if my quality is overruled when streaming music you have synced on your ip...
Dear Spotify-users, Does the music sound better if you stream music in high quality on your playlists which you have synced in lower quality in other words: I want to find ...
Community Legend
443 Views
1 replies
0 likes
DescriptionSpotify had been getting les stable and more buggy (e.g. fails to load cache or reloads playlists multiple times, taking ages) for months on iOs clients, but now freezes then crashes completely every time on iPad, iPhon and Windows Phone 8...
Description Spotify had been getting les stable and more buggy (e.g. fails to load cache or reloads playlists multiple times, taking ages) for months on iOs clients, but now freezes then crashes com...
Community Legend
477 Views
1 replies
0 likes
It is running iOS 6.0.1 and it isn't appearing under devices. The cable works fine, and I have just downloaded Spotify so it can't be that... Please help!
It is running iOS 6.0.1 and it isn't appearing under devices. The cable works fine, and I have just downloaded Spotify so it can't be that... Please help!
Community Legend
448 Views
1 replies
0 likes
I've synced my playlists to offline mode and there is a playlist where i have around 1539 songs and I have no local files and everytime i try to sync it will only sync to 1459 songs, so it's around 100 songs missing! Is there any limit of how many so...
I've synced my playlists to offline mode and there is a playlist where i have around 1539 songs and I have no local files and everytime i try to sync it will only sync to 1459 songs, so it's around 1...
Community Legend
1551 Views
1 replies
0 likes
I'm running out of space on my Iphone since I have so much music and I want to know if syncing it through Itunes would be better for space.
I'm running out of space on my Iphone since I have so much music and I want to know if syncing it through Itunes would be better for space.
Community Legend
1175 Views
1 replies
0 likes
