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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39108 Views

41 replies

10 likes

  • 39108 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104355 Views

115 replies

12 likes

Other
  • 104355 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1391 Views

0 replies

0 likes

iOS
  • 1391 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299757 Views

61 replies

16 likes

  • 299757 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126401 Views

19 replies

38 likes

  • 126401 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Spotify doesnt work on 4G

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Eni

Moderator

2091 Views

3 replies

0 likes

  • 2091 Views
  • 3 replies
  • 0 likes

Solved!! Spotify constantly crashing on iOS 16.2 during Airplay

PlanPremiumCountry USADevice(iPhone 11Operating SystemiOS 16.2 My Question or IssueJust downloaded the new iOS (16.2) on my iPhone and Spotify constantly crashes! Whenever I open another app or turn off the screen or sometimes when I don’t touch it. ...

Regular

Plan Premium Country  USA Device (iPhone 11 Operating System iOS 16.2   My Question or Issue Just downloaded the new iOS (16.2) on my iPhone and Spotify constantly crashes! Whenev...

ToolboxT

Roadie

6181 Views

17 replies

2 likes

  • 6181 Views
  • 17 replies
  • 2 likes

Superuser Contribution New home screen is unusable

the big boxes on Home Screen- it’s unusable. We didn’t ask for this. Change it back. It’s driving everyone away from Spotify. No one needed this it’s frustrating and we can’t use it!!! Can’t find anything. None of the below information is required. H...

Casual Listener

the big boxes on Home Screen- it’s unusable. We didn’t ask for this. Change it back. It’s driving everyone away from Spotify. No one needed this it’s frustrating and we can’t use it!!! Can’t find any...

OscarDC

Moderator

439 Views

1 replies

2 likes

  • 439 Views
  • 1 replies
  • 2 likes

Superuser Contribution Album cover not showing in library iOS

Every time when I go to my library to check my albums and view the songs I have in it the songs don’t have their album cover shown, instead a white circle with a dash in the middle appears

Casual Listener

Every time when I go to my library to check my albums and view the songs I have in it the songs don’t have their album cover shown, instead a white circle with a dash in the middle appears

Huebo1

Casual Listener

565 Views

4 replies

0 likes

  • 565 Views
  • 4 replies
  • 0 likes

Superuser Contribution Alexa Echo Dot 4th generation, Spotify skill doesn’t open

PlanPremiumCountryGermany DeviceiPhone13 proOperating SystemiOS 16 My Question or Issue Hi folks, I have a problem with my Alexa.with the connection and all this things I have no problem, but when I open the window, in the Alexa app, to lern the Spot...

Newbie

Plan Premium Country Germany  Device iPhone13 pro Operating System iOS 16   My Question or Issue   Hi folks,  I have a problem with my Alexa. with the connection and ...

MihailY

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friends activity is not visible. I can only see few friends and nothing more

PlanPremiumCountryPolandDevice MacBook Air late 2018)Operating SystemmacOS Catalina 2022 My Question or IssueFriends activity is not visible. I've tried reinstalling the app but it's still not working. The activity of those 4 friends refresh but othe...

Newbie

  Plan Premium Country Poland Device  MacBook Air  late 2018) Operating System macOS Catalina 2022   My Question or Issue Friends activity is not visible. I've tried re...

Kiril

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Gradient background in main “Home” page.

 PlanPremium familyCountryAustraliaDeviceiPhone 12Operating SystemiOS 16.1.1My Question or IssueMy Home page doesn’t have gradient back ground. How do I fix it ?

Newbie

 Plan Premium family Country Australia Device iPhone 12 Operating System iOS 16.1.1 My Question or Issue My Home page doesn’t have gradient back ground. How do I fix it ?

Dian

Spotify Legend

1024 Views

1 replies

0 likes

  • 1024 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I force Spotify to play video ad for 30 minutes of ad free listening?

This might seem like an odd request but when I work out, I would prefer Spotify to not play ads during my exercise session. I would much rather prefer to get all the ads out of the way first before I work out kind of like watching a YouTube video. I ...

Regular

This might seem like an odd request but when I work out, I would prefer Spotify to not play ads during my exercise session. I would much rather prefer to get all the ads out of the way first before I...

Howtobehuman101

Newbie

22396 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Spotify Crashes in Car on First Song

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 14.2 My Question or IssueLately, Spotify has started crashing in my car. I download music ahead of time so everything I play is already on my phone and I connect through Bluetooth to my car. I...

Visitor

Plan Premium Country Canada Device iPhone 8 Operating System iOS 14.2   My Question or Issue Lately, Spotify has started crashing in my car. I download music ahead of time so everythin...

OscarDC

Moderator

3974 Views

10 replies

1 likes

bluetooth
Car
iphone
  • 3974 Views
  • 10 replies
  • 1 likes

Superuser Contribution Mitt spotify stänger av musiken efter ca 30 sek

PlanPremium YesCountry Sweden DeviceiPhone 8 and I-padOperating SystemiOS 10 My Question or IssueMitt spotify stänger av efter 30 sek! Vad är det som fel??

Casual Listener

Plan Premium Yes Country Sweden   Device iPhone 8 and I-pad Operating System iOS 10   My Question or Issue Mitt spotify stänger av efter 30 sek! Vad är det som fel??  

Eni

Moderator

10312 Views

4 replies

0 likes

  • 10312 Views
  • 4 replies
  • 0 likes

Superuser Contribution Disconnect and pausing using bluetooth iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of 2 IOS updates ago my iPhone 8 has been disconnecting from the bluetooth in my car when ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As of 2...

Lyubka

Moderator

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

Superuser Contribution José María López Jiménez

Olvide mi correo en una cuenta Premium y me siguen descontando, quisiera ver como la podria cancelar sin correo PlANPremiumCountryMexico DeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueolvide mi cuenta en un...

Newbie

Olvide mi correo en una cuenta Premium y me siguen descontando, quisiera ver como la podria cancelar sin correo  PlAN Premium Country Mexico  Device iPhone 11 Operating System (iOS ...

Dian

Spotify Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution ‘and more’ not available on playlists

PlanFree/PremiumCountryU.KDevice(iPhone SE 2020)Operating System(iOS 16.1)I can no longer view the list of songs in a playlist that isn’t my own because the ‘and more’ button is not working. This issue started recently, I have tried deleting the app ...

Casual Listener

Plan Free/Premium Country U.K Device (iPhone SE 2020) Operating System (iOS 16.1) I can no longer view the list of songs in a playlist that isn’t my own because the ‘and more’ button is not w...

AlejaR

Moderator

1288 Views

3 replies

0 likes

iOS
  • 1288 Views
  • 3 replies
  • 0 likes

Superuser Contribution AppleTV songs stop and it backs out of playlist

Not sure if this is a known issue, but I've got a playlist (nothing fancy, songs searched/added, works on mac, phone, Tesla, etc. just fine). When I play it, then enable shuffle, and within 30 seconds, the song stops and it backs out to the main menu...

Visitor

Not sure if this is a known issue, but I've got a playlist (nothing fancy, songs searched/added, works on mac, phone, Tesla, etc. just fine).   When I play it, then enable shuffle, and within ...

AlejaR

Moderator

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening History does NOT show streamings from Spotify Connect speakers(like Sonos)

PlanPremiumCountryCanadaDeviceiPhone SE 2020Operating SystemiOS 16.1.1 My Question or IssueListening history does not show streamings from speakers

Newbie

Plan Premium Country Canada Device iPhone SE 2020 Operating System iOS 16.1.1   My Question or Issue Listening history does not show streamings from speakers

Kiril

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS 16 Beta / Spotify Connect: Volume keeps lowering

PlanPremiumCountrySwedenDeviceiPhone 12 ProOperating SystemiOS 16 Public Beta 3 My IssueWhile I understand that this might be caused by the iOS 16 Public Beta, and may be addressed in future app update: every time I connect to Spotify Connect on my Y...

Casual Listener

Plan Premium Country Sweden Device iPhone 12 Pro Operating System iOS 16 Public Beta 3   My Issue While I understand that this might be caused by the iOS 16 Public Beta, and may be add...

biuroimagazyn

Music Fan

10252 Views

44 replies

8 likes

  • 10252 Views
  • 44 replies
  • 8 likes

Solved!!Superuser Contribution The queue button has gone from the now playing screen.

When I start playing my playlists that I made the now playing button has vanished. Can’t find it anywhere in the now playing screen. Also noticed that the way to songs are displayed in the playlist are different but apparently my app wasn’t updated. ...

Casual Listener

When I start playing my playlists that I made the now playing button has vanished. Can’t find it anywhere in the now playing screen. Also noticed that the way to songs are displayed in the playlist a...

AlejaR

Moderator

888 Views

4 replies

0 likes

  • 888 Views
  • 4 replies
  • 0 likes

Can't start playback

PlanPremiumCountry DeviceiPad ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) I can't start playback because a notification is blocking the play button in the Spotify app. Please see attached screenshot.

Casual Listener

  Plan Premium Country   Device iPad Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I can't start playback because a notification is blocking the play bu...

Amay

Spotify Star

576 Views

1 replies

0 likes

Playback popup notification problem
  • 576 Views
  • 1 replies
  • 0 likes