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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

40436 Views

42 replies

10 likes

  • 40436 Views
  • 42 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

105091 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1435 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

300162 Views

61 replies

16 likes

  • 300162 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126610 Views

19 replies

38 likes

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  • 19 replies
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Solved!!Superuser Contribution Sharing a song via text message option no longer an option.

PlanPremium CountryThe U.S. DeviceiPhone 13 ProOperating SystemIOS 15.5 When selecting the share button I no longer see the option to share via text message if this feature made it easy to share music with friends. if this feature was removed please ...

Casual Listener

Plan Premium  Country The U.S.   Device iPhone 13 Pro Operating System IOS 15.5   When selecting the share button I no longer see the option to share via text message if this...

Deseree

Visitor

10611 Views

6 replies

3 likes

  • 10611 Views
  • 6 replies
  • 3 likes

Not starting radio at first song

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueI’m having trouble starting a radio. I go to press play on the first song and it won’t start. It will start if I press shuffle or if I go to an album o...

Newbie

Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 15.5   My Question or Issue I’m having trouble starting a radio. I go to press play on the first song a...

Loxer

Community Legend

451 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [iOS]Spotify says pairing successful, but Apple TV is still stuck on activation code screen.

Hello. After my spotify app wouldn't load up, I uninstalled it restarted my apple tv, then reinstalled the spotify app. It directed me to go to spotify.com/pair. I logged in, input the code, and received a message saying pairing was successful you ca...

Casual Listener

Hello. After my spotify app wouldn't load up, I uninstalled it restarted my apple tv, then reinstalled the spotify app. It directed me to go to spotify.com/pair. I logged in, input the code, and rece...

E26than

Visitor

2558 Views

3 replies

4 likes

Connect
iOS
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Superuser Contribution Podcast Keeps Playing the Same Previously Played Podcast When Finished

On Spotify Premium/StudentUnited States iPhone 7 PlusiOS 12.2 I've been listening to the RadioLab podcast quite a bit, and want to continue on with the episodes. Except every single time one episode ends, it goes right back to the same exact one I've...

Newbie

On Spotify Premium/Student United States   iPhone 7 Plus iOS 12.2   I've been listening to the RadioLab podcast quite a bit, and want to continue on with the episodes. Except every si...

ScarletPanduh

Newbie

14997 Views

6 replies

8 likes

  • 14997 Views
  • 6 replies
  • 8 likes

Superuser Contribution Getting Error in App Store

PlanPremiumCountryTurkeyDeviceiPhone 6Operating SystemiOs 12.5.5 My IssueHello. I recently bought an Iphone 6 device. But the error I received when I tried to install the Spotify application : It can install iOS 13.0 and above. Is there any solving/d...

Newbie

Plan Premium Country Turkey Device iPhone 6 Operating System iOs 12.5.5   My Issue Hello. I recently bought an Iphone 6 device. But the error I received when I tried to install the Spo...

Eni

Moderator

532 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Overlapping Podcasts playing at the same time

PlanPremiumCountryUSA DeviceiPhone XSOperating SystemiOS 15.4.1 My Question or IssueWhen listening to podcasts lately I have had an overlapping of another unrelated (not on my playlists) podcast playing in the background at the same time. The current...

Visitor

Plan Premium Country USA   Device iPhone XS Operating System iOS 15.4.1   My Question or Issue When listening to podcasts lately I have had an overlapping of another unrelated (n...

Dian

Spotify Legend

852 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Inconsistent placement of "like" button in album radio on iOS

PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 15.5 If I'm listening to a song from my library and pull up the "now playing" view on my iPhone, the "like" button is placed above the track progress bar, to the right of the title.But if I ...

Newbie

Plan Premium Country USA Device iPhone XS Max Operating System iOS 15.5   If I'm listening to a song from my library and pull up the "now playing" view on my iPhone, the "like" button i...

AndresM

Moderator

524 Views

1 replies

1 likes

  • 524 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Find in playlist" feature doesn't play filtered down playlist on iOS

Plan -PremiumCountry - USA Device - iPhone 13 miniOperating System - iOS 15.5 On iOS, when you filter a playlist using "Find in playlist" and start playing one of the songs, you're still playing the full playlist, ie the rest of the songs that get qu...

Roadie

  Plan -Premium Country - USA   Device - iPhone 13 mini Operating System - iOS 15.5   On iOS, when you filter a playlist using "Find in playlist" and start playing one of the so...

Dian

Spotify Legend

697 Views

1 replies

0 likes

bugs
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  • 1 replies
  • 0 likes

Superuser Contribution i can't edit my playlist

PlanPremium (Family Plan)CountryUSA DeviceIPhone 11Operating SystemIOS 15 matter how hard i try i can't edit my playlist unless i power-off my phone. and even then it only works for so long. i cleaned installed the app (6 times), i've logged out and ...

Casual Listener

Plan Premium (Family Plan) Country USA   Device IPhone 11 Operating System IOS 15   matter how hard i try i can't edit my playlist unless i power-off my phone. and even then it on...

Jeremy

Spotify Legend

3851 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution I can not install Spotify again on my older still very good

Why o why can’t I install Spotify again to my older but still perfectly running iPad mini. It askes for 13 but last update is 12.4 I can not update anymore. Spotify should make versions that run on this. Now I have to delete my Spotify account . Back...

Newbie

Why o why can’t I install Spotify again to my older but still perfectly running iPad mini. It askes for 13 but last update is 12.4 I can not update anymore.  Spotify should make versions that r...

AndresM

Moderator

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skipping to different playlist

I'm using Premium Spotify on my iphone 6S (version 8.4.85.963) and it keeps skipping songs after a minute onto a completely different playlist that I've never listened to. It's really frustrating. I've turned off crossfade and gapless playback as sug...

Newbie

I'm using Premium Spotify on my iphone 6S (version 8.4.85.963) and it keeps skipping songs after a minute onto a completely different playlist that I've never listened to. It's really frustrating. I'...

AndresM

Moderator

12612 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Stopping and Starting

Im not sure if its a wider issue or just mine- but since the last ios update spotify has been randomly shutting down mid-song regardless of if my screen is locked or not. I have a strong internet connection and I’ve cleared my cache but it hasn’t cle...

Casual Listener

Im not sure if its a wider issue or just mine- but since the last ios update spotify has been randomly shutting down mid-song regardless of if my screen is locked or not. I have a strong internet con...

Yordan

Moderator

1165 Views

6 replies

1 likes

  • 1165 Views
  • 6 replies
  • 1 likes

Superuser Contribution Replay function not working at all

PlanPremiumCountryUSA My Question or IssueWhen I listen to a playlist on my iPhone, it doesn't repeat once it reaches the end, even when the repeat button is highlighted.

Newbie

Plan Premium Country USA   My Question or Issue When I listen to a playlist on my iPhone, it doesn't repeat once it reaches the end, even when the repeat button is highlighted.

Jeremy

Spotify Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist Bios not visible on mobile

Plan Premium FamilyCountry USA Device iPhone XOperating System iOS 12.4.1 My Question or IssueI am not able to see/read Artist Bios on mobile. They show a preview (so the Artist has a Bio), but when I click on it there's nothing. I used to be able to...

Newbie

Plan  Premium Family Country USA   Device iPhone X Operating System iOS 12.4.1   My Question or Issue I am not able to see/read Artist Bios on mobile. They show a preview...

AndresM

Moderator

2403 Views

3 replies

1 likes

Artist Bio
  • 2403 Views
  • 3 replies
  • 1 likes

Superuser Contribution Something went wrong, try again

PlanPremiumCountryBrazilDeviceiPhone XROperating SystemiOS 15.5 My Question or IssueFor a while now when I try to listen to my Liked Songs the message "Something went wrong, have another go? Try again" shows up, it has been doing that for a while now...

Visitor

Plan Premium Country Brazil Device iPhone XR Operating System iOS 15.5   My Question or Issue For a while now when I try to listen to my Liked Songs the message "Something went wrong, ...

AndresM

Moderator

1067 Views

1 replies

0 likes

  • 1067 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unhide Song not available when using Smart Shuffle

PlanPremiumCountryUSA DeviceiPhone 13Operating SystemiOS 15.4.1 My Question or IssueWhen using Smart Shuffle, there is no way to unhide a song on iOS. It would be nice if the unhide option was available when using Smart Shuffle. If that's not possibl...

Visitor

Plan Premium Country USA   Device iPhone 13 Operating System iOS 15.4.1   My Question or Issue When using Smart Shuffle, there is no way to unhide a song on iOS. It would be nice...

Yordan

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle Play

I am using the premuim plan which gives me access to listening to music without shuffle being on, which has always worked great, but it seems ever since the Smart Shuffle feature (which I love the idea of) has been added the shuffle button has been b...

Casual Listener

I am using the premuim plan which gives me access to listening to music without shuffle being on, which has always worked great, but it seems ever since the Smart Shuffle feature (which I love the id...

Nicco8888

Casual Listener

980 Views

3 replies

1 likes

  • 980 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Unable to See Track Names with Large Text Enabled

Premium planUnited StatesIssue on iPhone 6s Plus as well as 13 Pro MaxiOS 15.5 My Question or Issue I have an eye condition which requires me to use the “Large Font” feature found in the Accessibility section of the Settings menu. Enabling this featu...

Casual Listener

Premium plan United States Issue on iPhone 6s Plus as well as 13 Pro Max iOS 15.5   My Question or Issue   I have an eye condition which requires me to use the “Large Font” feature f...

001jigsaw

Casual Listener

1357 Views

5 replies

1 likes

  • 1357 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Podcast wont work

PlanPremiumCountryUnited StatesDeviceSamsung s20Operating SystemAndroid 10 My Question or IssueTried everything. Cleared cache, cleared storage, uninstalled the app...my podcast wont work. I push play and nothing happens. Even restarted my phone befo...

Casual Listener

Plan Premium Country United States Device Samsung s20 Operating System Android 10   My Question or Issue Tried everything. Cleared cache, cleared storage, uninstalled the app...my podc...

OscarDC

Moderator

1043 Views

4 replies

3 likes

  • 1043 Views
  • 4 replies
  • 3 likes

Superuser Contribution iOS 15.5 Podcasts Won’t Play

PlanPremiumCountryUSA Device(iPhone 13 Pro, iPad 6th Gen)Operating System(iOS 15.5) My Question or IssueI updated both of these devices to iOS 15.5 last night. Ever since, I cannot play any podcasts. I press play but they never start actually playing...

Newbie

Plan Premium Country USA   Device (iPhone 13 Pro, iPad 6th Gen) Operating System (iOS 15.5)   My Question or Issue I updated both of these devices to iOS 15.5 last night. Ever s...

Dian

Spotify Legend

628 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes