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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

40451 Views

42 replies

10 likes

  • 40451 Views
  • 42 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

105103 Views

115 replies

12 likes

Other
  • 105103 Views
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1435 Views

0 replies

0 likes

iOS
  • 1435 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

300180 Views

61 replies

16 likes

  • 300180 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126616 Views

19 replies

38 likes

  • 126616 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Local Files do not work in any capacity whatsoever

PlanPremiumCountryUnited Kingdom / EnglandDeviceiPhone XROperating SystemiOS 15.3.1My Question or IssueLocal Files recently got updated to have support for files on "this device" which I was happy about as I could never get local file sync to work. C...

Regular

Plan Premium Country United Kingdom / England Device iPhone XR Operating System iOS 15.3.1 My Question or Issue Local Files recently got updated to have support for files on "this device" wh...

Dian

Spotify Legend

3451 Views

5 replies

1 likes

  • 3451 Views
  • 5 replies
  • 1 likes

Lyrics Not Working Iphone 11

PlanPremiumCountryPhilippinesDeviceiPhone 11Operating System(iOS 15.5) My Question or IssueThe lyrics are not showing on my iOS device. On desktop and TV are working but on the phone it doesn’t work. It’s really frustrating.I need a little bit of hel...

Newbie

Plan Premium Country Philippines Device iPhone 11 Operating System (iOS  15.5)   My Question or Issue The lyrics are not showing on my iOS device. On desktop and TV are working bu...

Loxer

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Albums won't load and music does not play when not connected to wi-fi

PlanPremiumCountryAustraliaDeviceiPhone 12 MiniOperating SystemiOS 15.4.1 My Question or IssueHi there. When I am not connected to wifi, albums do not load and I cannot play any music thats not already downloaded. The image of the three 'loading bubb...

Newbie

Plan Premium Country Australia Device iPhone 12 Mini Operating System iOS 15.4.1   My Question or Issue Hi there. When I am not connected to wifi, albums do not load and I cannot play ...

Loxer

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t see lyrics on my iPhone

Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. The only thing I can see is the “storyline” of some ...

Newbie

Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. T...

Novy

Moderator

812 Views

1 replies

1 likes

  • 812 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I get suggestions to play?

For more context, I use iOS and have premium. Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the songs, they don't play. I know a few other people have had...

Casual Listener

For more context, I use iOS and have premium.  Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the ...

tsiquoquo

Casual Listener

779 Views

2 replies

0 likes

suggested songs
  • 779 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play Feedback Sounds stopped working suddenly...

PlanPremiumCountryUSADevice(iPhone 13 Pro)Operating System(iOS 15.3)Spotify Version8.7.4.1352 My Question or IssueFor the past 5 or 6 years that I have used Spotify the feedback sound that plays when I hit next was working fine (I would hear it when ...

Regular

Plan Premium Country USA Device (iPhone 13 Pro) Operating System (iOS 15.3) Spotify Version 8.7.4.1352   My Question or Issue For the past 5 or 6 years that I have used Spotify the f...

MattSuda

Spotify Star

7045 Views

19 replies

0 likes

  • 7045 Views
  • 19 replies
  • 0 likes

Superuser Contribution My phone won't show songs I transferred from iTunes

My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?

Newbie

My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?

AndresM

Moderator

900 Views

4 replies

1 likes

  • 900 Views
  • 4 replies
  • 1 likes

Superuser Contribution Edit playlist on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m not able to edit playlists anymore. This changed a month ago. See screenshot. The drag a...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

AndresM

Moderator

3548 Views

3 replies

0 likes

  • 3548 Views
  • 3 replies
  • 0 likes

IPhone 5S BMW ConnectedDrive Low Volume

Hi Spotify, First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is quite a bit lower than when listening to other sources. So w...

Regular

Hi Spotify,   First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is ...

kqb-slelg_y49

Newbie

7554 Views

16 replies

9 likes

  • 7554 Views
  • 16 replies
  • 9 likes

Superuser Contribution Spotify skips songs when connected to Sync system on my car

PlanPremiumCountryUSDeviceIphone 11Operating SystemiOS 14.8.1 My Question or Issue Why spotify keeps skipping songs when connected through bluetooth to my Car Sync system. Microsoft system for Ford C-max 2013. This issue just started the last year.It...

Visitor

Plan Premium Country US Device Iphone 11 Operating System iOS 14.8.1   My Question or Issue   Why spotify keeps skipping songs when connected through bluetooth to my Car Sync sys...

AndresM

Moderator

2107 Views

1 replies

0 likes

  • 2107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pausing on ads

PlanFreeCountryUSA DeviceiPhone 11Operating SystemiOS 15.5 I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and the ad loads, but does not play automatically. Rather, it pauses, with a “unable to comp...

Newbie

  Plan Free Country USA  Device iPhone 11 Operating System iOS 15.5   I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and t...

AndresM

Moderator

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Keeps asking for network connection

Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data. This is really annoying - if I turn on offline mode, it shouldn't bu...

Casual Listener

Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data.   This is ...

user-removed

Not applicable

2497 Views

7 replies

0 likes

  • 2497 Views
  • 7 replies
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Solved!!Superuser Contribution Liked Songs glitches out after update 8.7.32.1667

PlanFreeCountryUSADeviceiPhone SE and iPad Air 2 Operating SystemiOS 10My Question or IssueOriginally, the glitch was happening only on my phone where every time I tapped into my "liked songs" playlist, it kicked me out of the app. My iPad and laptop...

Casual Listener

Plan Free Country USA Device iPhone SE and iPad Air 2   Operating System iOS 10 My Question or Issue Originally, the glitch was happening only on my phone where every time I tapped int...

Eni

Moderator

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

didn't even pay for anything but I still get scammed

PlanFreeCountry DeviceSamsung Note 8Operating SystemAndroid My Question or IssueI get the app on my Samsung, I find my favorite artist, I pick the specific song but a completely different one plays? If what I hear about having to get premium is corre...

Casual Listener

  Plan Free Country   Device Samsung Note 8 Operating System Android   My Question or Issue I get the app on my Samsung, I find my favorite artist, I pick the specific song ...

Billy-J

Spotify Star

430 Views

1 replies

0 likes

Samsung
  • 430 Views
  • 1 replies
  • 0 likes

Solved!! Unable to shuffle songs in playlists on mobile device - autoplays specific genre - iOS 15.5

Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put the Heavy Metal playlist in the queue. It would pla...

Regular

Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put ...

Leggie

Regular

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Solved!! Just logged out - now can't find my profile!!!

Plan: PremiumCountry: USADevice(iPhone 13)Operating System(iOS 15.5) My Question or IssueI can logon to the desktop and I have my profile, playlists and followers. But after logging off my mobile device, and logging back in with user name and passwor...

Regular

Plan: Premium Country: USA Device (iPhone 13) Operating System (iOS 15.5)   My Question or Issue I can logon to the desktop and I have my profile, playlists and followers. But after...

Leggie

Regular

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone Settings does not include Local Files

PlanFree/PremiumCountry DeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would like to play these with Spotify. When i search for how to do this, all the answers say ...

Regular

Plan Free/Premium Country   Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have mp3 files on the local Downloads folder on my iPhone. I would lik...

Yordan

Moderator

672 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Anyone on an iPhone use Spotify rather than Apple Music? if so why ?

PlanFreeCountryUSADeviceiPhone 10Operating SystemiOS 10My Question or IssueI have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some replies, the fact apple haven’t figured out handoff for Apple Music is insane ...

Regular

  Plan Free Country USA Device iPhone 10 Operating System iOS 10 My Question or Issue I have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some r...

jrham

Roadie

1094 Views

1 replies

0 likes

iphone 10
  • 1094 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify prevents voice prompts from navigation apps like Apple Maps and Google Maps

PlanPremiumCountryUnited StatesDeviceiPhone SE (2nd Generation)Operating SystemiOS 14.6 My Question or IssueI notice that whenever I am playing music from Spotify (Bluetooth), it prevents Apple Maps and Google Maps from issuing voice prompts whenever...

Roadie

Plan Premium Country United States Device iPhone SE (2nd Generation) Operating System iOS 14.6   My Question or Issue I notice that whenever I am playing music from Spotify (Bluetooth)...

Eni

Moderator

9293 Views

5 replies

0 likes

  • 9293 Views
  • 5 replies
  • 0 likes

Solved!! Songs playing outside of list

I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing automatically. Why is this happening and how can I get ...

Regular

I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing auto...

Leggie

Regular

3300 Views

9 replies

1 likes

  • 3300 Views
  • 9 replies
  • 1 likes