Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
MattSuda
...I probably shouldn't have. Longtime Spotify lover-user (desktop & IOS) since launching in Europe - Premium Account holder. Ideally I'd like to revert to the last IOS version, but doubt thats possible. The below relates to the new IOS iphone versio...
I found some edge cases or bugs, so the HTML links doesn't always work in episode show notes on iPhone. Please below find my findings.- my podcast is hosted at Simplecast, where I'm editing the show notes via Markdown language- please find attached s...
Hello, i want to report a bug which me any a few of my friends had with the iOS App and the Echo Studio from Amazon. Problem is when you are connected to your Alexa speaker (over Wifi, not bluetooth) and you want to search in your liked songs it is n...
.PlanFreeCountry Device(iPhone 7)Operating System(iOS 14.3) My Question or IssueI recently managed to add a dozen of ongs to my MUSIC app from Spotify direct....but nw I cant remenber how did I do it...any help??No, Ididnt used any other app or trick...
PlanPremiumCountryDEOperating SystemUbuntu My Question or IssueI used to have the possibility to choose "Never play this song" and "Never play this artist" (or maybe it was thumbs up/down) in the radio, but those options are now gone and it basically...
Hello, I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum https://bestfreehdporn.pro
PlanFree/PremiumCountry DeviceiPhone XROperating System(iOS 14.4.) My Question or IssueMy Spotify was was buggy these past few days, it said it wasn't connected to the Internet even though it was so I couldn't listen to most of my playlist. Somebody ...
Plan: PremiumCountry: UK DeviceMultiple devices. Oneplus Nord and Motorola One My Question or Issue Around every 90 seconds from choosing my song, a completely random playlist starts playing. If I pause the song, it will resume by itself, also around...
DeviceiPhone XR, Windows PC Operating System(iOS 14.4, Windows 10) My Question or IssueI searched a lot for the answer of my question, but they're all old question and I can't seem to find the solving. Yes, I tried everything. The same connection, pu...
PlanPremiumCountryGermany DeviceiPhone 11Operating SystemiOS 13.5.1App version8.5.65.787 My Question or IssueI noticed today that the Spotify app has started using mobile data when not on WiFi, despite having turned mobile data off for the app in my ...
PlanPremium familyCountryRomaniaDeviceIphone xs maxOperating SystemiOS 14 My Question or IssueI just switched from apple music to spotify. I had spotify free in the past but i bought yesterday the premium family plan. In the past i know that there wa...
PlanFree/PremiumCountryUnited StatesDeviceiPhone 10Operating SystemiOS 14.4 My Question or IssueFor some reason all songs on Spotify are shuffled and I didn’t even shuffle them. So how do I turn off shuffle so no songs shuffle?
I have a 2016 BMW 340 with BMW Connected Drive. Connected Drive is the predecessor of Apple CarPlay. It was an app designed by BMW to allow connectivity to a select group of applications on your phone. I am having the same connectivity issues with BM...
I'm not one of the new Library testers, and the Library is not functioning properly. I added albums to my Library using the Windows desktop app, but they don't show up in the Library list on my iPhone. If I go to the added album on my iPhone, it show...
Plan PremiumCountry US Device12 Pro MaxOperating System14.2.1 My Question or Issue new phone, settings transferred from old phone, for years I have used downloaded songs to sleep with all night but now Spotify eventually stops playing every time with...
PlanPremiumCountryUSADeviceiPhone XROperating SystemIOS 14.3 My Question or IssueEvery time I try to move songs in the queue the app crashes. I have tried restarting my phone and the quick clean reinstall but those did not work. I have also tried it ...
Plan - premiumCountry - USADevice - iPhone 12 proOperating System - iOS 14.3 Sometimes I'll press on a song and it just won't play. It will turn green and the play button will switch to pause as though it's playing, but no sound. Later on it might ma...
PlanPremiumCountryUKDeviceAPPLE WATCH 6 LTEOperating SystemWATCH OS 7 My Question or IssueHi I have read about new functionality which allows the apple watch to play Spotify using data alone, so you don't need to bring an iPhone around when listening...
PlanPremiumCountryEgyptDevice(iPhone 11)Operating System(iOS 14.2) My Question or IssueI am unable to find podcasts on my iPhone app nor on my desktop, how to solve that issue?
PlanPremium Duo CountryUSA Device(iPhone Xr & IPhone 6s)Operating System(iOS 14.3 & 13.7 respectively) My Question or IssueAutoplay has stopped working when the end of an album or song has been reached. I can get it to work again by turning off auto ...