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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 35755 Views
  • 15 replies
  • 36 likes
  • 35755 Views
  • 15 replies
  • 36 likes

Superuser Contribution Song starts playing but no audio produced

PlanPremiumCountryUKDeviceiPhone 7Operating SystemiOS 14 (but this bug has been there since before I updated to 14) My Question or IssueI have noticed that occasionally I will tap on a song, the playhead/progress slider will start moving as if the so...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 7 Operating System iOS 14 (but this bug has been there since before I updated to 14)   My Question or Issue I have noticed that occasionally I wil...
  • Alex
  • Spotify Legend
  • 1335 Views
  • 1 replies
  • 0 likes
  • bug
    iOS 14
    playback
  • 1335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played Disappeared

PlanPremiumCountryIndonesiaDeviceiPhone 6sOperating SystemiOS 13.1.2 My Question or IssueHi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall and logged out my account but it still doesn't work. But the recently played...

  • Visitor
  • Plan Premium Country Indonesia Device iPhone 6s Operating System iOS 13.1.2   My Question or Issue Hi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall ...
  • Alex
  • Spotify Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops instantaneously

PlanPremiumCountrySpainDeviceiPhone11Operating SystemiOS 14.1My Question or IssueI was listening to music and when I plugged my earphones through the lightning port I wasn’t able, when I paused the music, to resume it again. Everytime I touched the p...

  • Casual Listener
  • Plan Premium Country Spain Device iPhone11 Operating System iOS 14.1 My Question or Issue I was listening to music and when I plugged my earphones through the lightning port I wasn’t able, w...
  • Ivan
  • Spotify Legend
  • 701 Views
  • 3 replies
  • 0 likes
  • Bugs issues
    button controls
    buttons that don't work
    problem with playing
    Problem with playing songs
    problema con la app
  • 701 Views
  • 3 replies
  • 0 likes

Like button missing from lockscreen on iPadOS 14

DeviceiPad ProOperating SystemiPadOS 14.1 My IssueThere is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoying. Please fix this.

  • Visitor
  • Device iPad Pro Operating System iPadOS 14.1   My Issue There is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoyin...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! Red circle next to a creator of public playlist

So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have never seen before on any platform. Clicking on it leads t...

2020-10-25 12.43.00.jpg
  • Regular
  • So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have n...
  • Hubo
  • Community Legend
  • 5822 Views
  • 1 replies
  • 0 likes
  • 5822 Views
  • 1 replies
  • 0 likes

Superuser Contribution downloaded songs not playing offline

PlanPremiumCountrySingapore DeviceIphone XR Operating System(iOS 13.31) My Question or IssueI have a premium account which worked fine except for recently because all of my downloaded playlists and albums are suddenly unavailable offline. When I’m on...

  • Casual Listener
  • Plan Premium Country Singapore  Device Iphone XR  Operating System (iOS 13.31)   My Question or Issue I have a premium account which worked fine except for recently because a...
  • ttaabbee
  • Casual Listener
  • 2739 Views
  • 6 replies
  • 1 likes
  • 2739 Views
  • 6 replies
  • 1 likes

Superuser Contribution Queue Not Working

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro Max Operating SystemiOS 14.0.1 My Question or Issue My queue just isn’t working. I try to add songs and I get the pop up that it’s been added to my queue and it hasn’t been. I tried restarting my pho...

  • Newbie
  • Plan Premium Country United States Device iPhone 11 Pro Max  Operating System iOS 14.0.1   My Question or Issue   My queue just isn’t working. I try to add songs and I get t...
  • Mario
  • Spotify Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong. Please try again, or go to our support."

PlanFree/PremiumCountryUSADeviceiPhone XROperating SystemiOS 14 My Question or IssueI am trying to get spotify premium student discount version and i typed in all my debit card data correctly and verified that I am a student and it says "Something we...

  • Visitor
  • Plan Free/Premium Country USA Device iPhone XR Operating System iOS 14   My Question or Issue I am trying to get spotify premium student discount version and i typed in all my debit ca...
  • Mihail
  • Spotify Legend
  • 1663 Views
  • 1 replies
  • 1 likes
  • 1663 Views
  • 1 replies
  • 1 likes

Solved!! Apple Watch Streaming Beta Phone Call Issue

PlanPremiumCountryAustraliaDeviceIphone X, Apple watch series 6Operating SystemIOS 14.0 (phone)Watch OS 7.0.2 (Watch)My Question or IssueI understand that this feature is still in beta, however wanted to report this bug anyway as I have recently foun...

  • Casual Listener
  • Plan Premium Country Australia Device Iphone X, Apple watch series 6 Operating System IOS 14.0 (phone) Watch OS 7.0.2 (Watch) My Question or Issue I understand that this feature is still in...
  • Billy-J
  • Spotify Star
  • 914 Views
  • 3 replies
  • 0 likes
  • Apple Watch
    Apple Watch Spotify
    iOS
  • 914 Views
  • 3 replies
  • 0 likes

Solved!! Apple Watch streaming beta bug reporting

PlanPremiumCountryUSA DeviceApple Watch Series 3, GPS + Cellular, 42mmOperating SystemWatchOS 7.0.2 My Question or IssueI recently found I have access to the Apple Watch streaming beta. I've been using it quiet a bit during workouts, and the experien...

  • Casual Listener
  • Plan Premium Country USA   Device Apple Watch Series 3, GPS + Cellular, 42mm Operating System WatchOS 7.0.2   My Question or Issue I recently found I have access to the Apple Wat...
  • mitchrick
  • Casual Listener
  • 1710 Views
  • 2 replies
  • 1 likes
  • Apple Watch
  • 1710 Views
  • 2 replies
  • 1 likes

Superuser Contribution My daughters tracks are being accessed by unknown 3rd parties and being edited. How do we stop?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mihail
  • Spotify Legend
  • 592 Views
  • 2 replies
  • 0 likes
  • 592 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution music hud looks weird and i hate it

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12 My Question or Issue i opened spotify this morning and it looked like this instead of how it usually looks which is more spread out and the buttons are larger. I thought this HUD was only ass...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 8 Operating System iOS 12   My Question or Issue  i opened spotify this morning and it looked like this instead of how it usually look...
  • AeroZ
  • Composer
  • 2973 Views
  • 7 replies
  • 0 likes
  • 2973 Views
  • 7 replies
  • 0 likes

Superuser Contribution No lyrics on my iphone

PlanPremiumCountryMalaysia Device(iPhone X)Operating System(iOS 14.01) My Question or IssueMy iphone dont have the lyrics. Already update, uninstall restart phone and everything. But in my laptop windows have the lyrics but not in my iphone

  • Casual Listener
  •   Plan Premium Country Malaysia   Device (iPhone X) Operating System (iOS 14.01)   My Question or Issue My iphone dont have the lyrics. Already update, uninstall restart ph...
  • Mihail
  • Spotify Legend
  • 627 Views
  • 2 replies
  • 5 likes
  • iphone
    lyrics
  • 627 Views
  • 2 replies
  • 5 likes

Superuser Contribution Shuffle/Repeat Toggles Inconsistent/Missing

PlanPremiumCountryUSADeviceiPad Air 2 and iPhone 6S PlusOperating SystemiOS 14.0.1 My Question or IssueUsing Spotify app version 8.5.78.928. “Daily Mix” playlists do not offer the shuffle option. Found this same problem on the Spotify web site (under...

  • Casual Listener
  • Plan Premium Country USA Device iPad Air 2 and iPhone 6S Plus Operating System iOS 14.0.1   My Question or Issue Using Spotify app version 8.5.78.928.  “Daily Mix” playlists do no...
  • Elena
  • Moderator
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Liked songs no longer showing on iPhone or mac app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have and iPhone 11 and a new account after just setting up a duo account which my partner i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Keanu_C
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Playlist Descriptions

Plan - PremiumCountry - USA DeviceiPhone x Operating SystemiOS 14 My Question or Issue - Is there a way to see the full description of a playlist on a mobile device? I love making fun/unique descriptions for my playlists but on an iphone you cannot h...

  • Regular
  • Plan - Premium Country - USA   Device iPhone x  Operating System iOS 14   My Question or Issue - Is there a way to see the full description of a playlist on a mobile ...
  • amkolts
  • Regular
  • 361 Views
  • 2 replies
  • 0 likes
  • 361 Views
  • 2 replies
  • 0 likes

“...and more” on artist’s profile isn’t working? [iOS]

Hello! I’ve been having issues with the “...and more” option that is listed beneath an artist when you go to their page. For instance, I recently went to Owl City’s profile to play his music, but when I hit “...and more”, it just did the “you have hi...

  • Visitor
  • Hello! I’ve been having issues with the “...and more” option that is listed beneath an artist when you go to their page. For instance, I recently went to Owl City’s profile to play his music, but whe...
  • Billy-J
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLEASE HELP I AM GOING CRAZY

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 14 My Question or IssueWhenever I queue up a song on my phone, it shows up for a split second and then disappears. The song will still play, but I can not move it or see where it is in my queue....

  • Newbie
  • Plan Premium Country USA Device iPhone XR Operating System iOS 14   My Question or Issue Whenever I queue up a song on my phone, it shows up for a split second and then disappears. The...
  • AeroZ
  • Composer
  • 606 Views
  • 2 replies
  • 0 likes
  • 606 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files not working on IPhone

PlanPremiumCountryAmericaDeviceIphone SEIOS 14 My Question or IssueI keep trying to play my local files that I downloaded onto my computer on my phone but nothing has worked. I have tried everything and no matter what I do nothing will work.

  • Visitor
  • Plan Premium Country America Device Iphone SE IOS 14   My Question or Issue I keep trying to play my local files that I downloaded onto my computer on my phone but nothing has worked. I...
  • Elena
  • Moderator
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes