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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37023 Views

41 replies

10 likes

  • 37023 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102562 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299103 Views

61 replies

16 likes

  • 299103 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125790 Views

19 replies

38 likes

  • 125790 Views
  • 19 replies
  • 38 likes

Solved!! Song History.

Is there any way you can view your song history on the iOS appplication? I know you can do that on the desktop version, but I can't find such a feature on the iOS counterpart.

Newbie

Is there any way you can view your song history on the iOS appplication? I know you can do that on the desktop version, but I can't find such a feature on the iOS counterpart.

MattSuda

Spotify Star

81366 Views

15 replies

4 likes

  • 81366 Views
  • 15 replies
  • 4 likes

Solved!! How do i look at my song history on iOS?

Hi, was listening to music in my car yesterday. I want to look up a few songs i listened too, but cant find the song history on the app. Where do i find this? thanks

Newbie

Hi, was listening to music in my car yesterday. I want to look up a few songs i listened too, but cant find the song history on the app.    Where do i find this?   thanks

MattSuda

Spotify Star

2000 Views

1 replies

0 likes

  • 2000 Views
  • 1 replies
  • 0 likes

Solved!! Listen to History From Weeks Ago?

About a month ago I listened to a band, and specifically one song from that one band, but I didn't save either the song or the artist. I think I only listened to it on my phone (in the spotify app, to clarify) and there seems to be no history of it t...

Newbie

About a month ago I listened to a band, and specifically one song from that one band, but I didn't save either the song or the artist. I think I only listened to it on my phone (in the spotify app, t...

MattSuda

Spotify Star

2540 Views

1 replies

1 likes

history
scrobble
  • 2540 Views
  • 1 replies
  • 1 likes

App crashes playing song previews

When playing certain song previews (the little 30 second thing to be clear) the entire app crashes. It only happens with certain songs (for me I’ve noticed it does it with daywalker, Merry Go-Round of Life covered by the Nuvo Orchestra, etc..). Some ...

Newbie

When playing certain song previews (the little 30 second thing to be clear) the entire app crashes. It only happens with certain songs (for me I’ve noticed it does it with daywalker, Merry Go-Round o...

Loxer

Community Legend

755 Views

1 replies

3 likes

  • 755 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify keeps deleting my playlist name and followers are going down

PlanPremiumCountryPhilippinesOperating System(iOS 14.4.1) My Question or IssueI have a throwback playlist with more than 770+ followers on Spotify. A few weeks ago, the playlist name and picture disappeared. I thought that the reason was related to t...

Visitor

Plan Premium Country Philippines Operating System (iOS 14.4.1)   My Question or Issue I have a throwback playlist with more than  770+ followers on Spotify. A few weeks ago, the pla...

Mihail

Spotify Legend

1038 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Play local music files not on Spotify

I’m sure this has been asked a thousand times, but the Community is not easily navigated. I’m brand new to Spotify after trying just about every other music streaming service out there. It seems great except that I can’t listen to Garth Brooks (the b...

Casual Listener

I’m sure this has been asked a thousand times, but the Community is not easily navigated.  I’m brand new to Spotify after trying just about every other music streaming service out there.  I...

AeroZ

Composer

1561 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Spotify crashes while playing song

I have an iphone x (IOS 14) when i play a song and i turn my phone off the song randomly stops playing and when I go back to play it, Spotify is crashed it restarts itself. It has been doing this forever please help

Casual Listener

I have an iphone x (IOS 14) when i play a song and i turn my phone off the song randomly stops playing and when I go back to play it, Spotify is crashed it restarts itself. It has been doing this for...

Novy

Moderator

979 Views

5 replies

0 likes

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  • 5 replies
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Can't login to my account using iPad web player

When I go to Spotify.com on my iPad, there's an option to login, but it takes me here: https://www.spotify.com/us/account/overview/. I can't reach my library, etc. Unfortunately the iPad is too old to download the app. Is web player login on an iPad ...

Regular

When I go to Spotify.com on my iPad, there's an option to login, but it takes me here: https://www.spotify.com/us/account/overview/.  I can't reach my library, etc. Unfortunately the iPad i...

Billy-J

Spotify Star

1018 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Spotify using mobile data even when cellular data turned off

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12.4 My Question or IssueSince updating the app last week, Spotify has started to use my mobile data to stream songs and podcasts even when they’re downloaded. This occurs when I am not on a w...

Newbie

Plan Premium Country Canada Device iPhone 8 Operating System iOS 12.4   My Question or Issue Since updating the app last week, Spotify has started to use my mobile data to stream songs...

Jeremy

Spotify Legend

49801 Views

51 replies

10 likes

  • 49801 Views
  • 51 replies
  • 10 likes

Spotify stuck on Premium Advertisement

PlanFreeCountrySouth KoreaDevice(iPad Air, iPhone 11 ProOperating System(iPad iOS 14.4.1, iPhone iOS 14.4.2) My Question or IssueSpotify stopped playing music and only shows offers for Spotify Premium on both my iPhone and iPad. Deleting and reinstal...

Visitor

  Plan Free Country South Korea Device (iPad Air, iPhone 11 Pro Operating System (iPad iOS 14.4.1, iPhone iOS 14.4.2)   My Question or Issue Spotify stopped playing music and onl...

Hubo

Community Legend

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Low volume when casting from spotify app

PlanPremiumCountrynetherlands DeviceIphone 12Operating SystemIOS14.4.2 My Question or IssueI still have this problem of low volume when casting spotify to smartspaker after the following actions:- clean reinstall of the spotify- factory reset of the ...

Newbie

Plan Premium Country netherlands   Device Iphone 12 Operating System IOS14.4.2   My Question or Issue I still have this problem of low volume when casting spotify to smartspaker ...

724 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Disable Shuffle by default on new album view

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13 My Question or IssueI like the new UI update, but hate that the play button for albums defaults to shuffle play, as seen below. I don't want to shuffle albums, pretty much ever. I would also a...

Regular

Plan Premium Country USA Device iPhone X Operating System iOS 13   My Question or Issue I like the new UI update, but hate that the play button for albums defaults to shuffle play, as ...

PrinceBlucher

Casual Listener

106455 Views

64 replies

76 likes

  • 106455 Views
  • 64 replies
  • 76 likes

Superuser Contribution JRE video on mobile

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Novy

Moderator

4263 Views

12 replies

9 likes

  • 4263 Views
  • 12 replies
  • 9 likes

Superuser Contribution I can’t see lyrics

PlanPremium CountryArgentina DeviceIPhone 8 Plus Operating SystemiOS 14.1.4 My Question or IssueI don’t have the lyrics only in my phone and I have never seen it. I tried to remove app and download again several times. My operating system’s phone is ...

Newbie

Plan Premium  Country Argentina  Device IPhone 8 Plus  Operating System iOS 14.1.4   My Question or Issue I don’t have the lyrics only in my phone and I have never seen ...

Alex

Spotify Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution CarPlay music playing as phone call

When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the only app that does this. When I use other audio ap...

Regular

When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the...

CarlosE

Spotify Legend

8388 Views

6 replies

1 likes

Carplay
Connect
phone
quality
  • 8388 Views
  • 6 replies
  • 1 likes

Superuser Contribution Last song in my queue disappears

My Question or Issuewhen I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it won’t show up unless I add yet another song to the qu...

Visitor

My Question or Issue when I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it ...

dcttn

Casual Listener

1732 Views

10 replies

1 likes

  • 1732 Views
  • 10 replies
  • 1 likes

Superuser Contribution Music stopping randomly when listening offline on iPod

Similar issue. I listen to my music offline. Between a hour and 2 hours of listening the song will stop. I then have to load Spotify up again find the song which as mentioned has restarted. Then the next song will be the start of a random album on my...

Regular

Similar issue.   I listen to my music offline. Between a hour and 2 hours of listening the song will stop.   I then have to load Spotify up again find the song which as mentioned ha...

Jeremy

Spotify Legend

876 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Added Song Disappears

PremiumUS Device(iPhone 7)Operating System(iOS 14.1) I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that whatever reshuffling I did was not registered. Now I've lost some cool songs I've...

Regular

Premium US   Device (iPhone 7) Operating System (iOS 14.1)   I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that what...

Ivan

Spotify Legend

692 Views

1 replies

0 likes

Playlists
songs
  • 692 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Searching and trying to play a song in my playlists when connected to Amazon Echo Show 5

PlanPremiumCountryUKDeviceiPhone XS Max Operating SystemiOS 14.2 My Question or Issue After searching for a song in my playlists, when connected to my Amazon echo devices using the “Listening On” feature, if and when I try to select that song to play...

Regular

Plan Premium Country UK Device iPhone XS Max  Operating System iOS 14.2   My Question or Issue   After searching for a song in my playlists, when connected to my Amazon echo...

Jeremy

Spotify Legend

3926 Views

23 replies

0 likes

  • 3926 Views
  • 23 replies
  • 0 likes

Superuser Contribution Spotify freezing when connecting to Airpods

Hi all,I recently purchased some Airpods, and have run into some trouble when using them with Spotify. Whenever I start Spotify and connect the Airpods (taking them out the case) the App freezes for up to 10 seconds and I cannot play any music and ha...

Casual Listener

  Hi all, I recently purchased some Airpods, and have run into some trouble when using them with Spotify. Whenever I start Spotify and connect the Airpods (taking them out the case) the App fr...

BruceSangster

Casual Listener

37645 Views

9 replies

4 likes

  • 37645 Views
  • 9 replies
  • 4 likes