Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 395021 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree CountryUSA DeviceiPhone 11 Operating SystemiOS 14.4 My Question or IssueI recently got a new iPhone and I'm having a lot of trouble with Spotify. The app keeps crashing randomly while it is playing music in both the background and when I'm o...
Visitor
Plan Free Country USA Device iPhone 11 Operating System iOS 14.4 My Question or Issue I recently got a new iPhone and I'm having a lot of trouble with Spotify...
Eni
Moderator
993 Views
3 replies
2 likes
PlanPremiumCountryGermanyDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or IssueAfter years of a perfectly shuffle, it stopped ~6 months ago. Playing the same 6-10 songs over and over again. All sugested workarounds here or elsewhere in the ...
Newbie
Plan Premium Country Germany Device iPhone 12 Pro Operating System iOS 14.4 My Question or Issue After years of a perfectly shuffle, it stopped ~6 months ago. Playing the same 6-10 s...
Mihail
Spotify Legend
725 Views
1 replies
0 likes
PlanFreeCountryKyrgyzstan DeviceiPhone 7 PlusOperating SystemiOS 14.4My Question or IssueHello! I have a problem with the Spotify App. I've downloaded it and found out that there is everiyhing in a Shuffle! My added songs in playlist and liked songs ...
Casual Listener
Plan Free Country Kyrgyzstan Device iPhone 7 Plus Operating System iOS 14.4 My Question or Issue Hello! I have a problem with the Spotify App. I've downloaded it and found out that t...
AyuTheHuman
Composer
799 Views
4 replies
1 likes
PlanPremiumCountryChileDevice(iPhone 7 Plus)Operating System(Latest IOS) My Question or Issue When I share the url of our album in facebook (https://open.spotify.com/album/3bZa5YGJloLvu5ENfr0Jk0?si=ZmDeIP_jRNahblgXSthk5Q) , where my band's name shoul...
Casual Listener
Plan Premium Country Chile Device (iPhone 7 Plus) Operating System (Latest IOS) My Question or Issue When I share the url of our album in facebook (https://open.spotify.com/a...
Eni
Moderator
1544 Views
5 replies
0 likes
PlanPremiumCountry Canada Device(iPhone 8 plus My Question or IssueHi Sportify Team! I really enjoyed the lyrics feature; however, it didn’t last long - I haven’t been able to access it for about three weeks. The lyrics button just disappeared.Thank ...
Casual Listener
PlanPremium Country Canada Device (iPhone 8 plus My Question or Issue Hi Sportify Team! I really enjoyed the lyrics feature; however, it didn’t last long - I haven’...
tamynya
Casual Listener
14467 Views
6 replies
10 likes
PlanPremiumCountryAustriaDeviceiPhone XsOperating SystemiOS 14.4 My Question or IssueSongs just stop playing randomly. The queue plays normaly and suddenly the music just stops. This happens a lot recently. The music not only pauses, it completely st...
Regular
Plan Premium Country Austria Device iPhone Xs Operating System iOS 14.4 My Question or Issue Songs just stop playing randomly. The queue plays normaly and suddenly the music just sto...
Bella_K
Composer
469 Views
1 replies
0 likes
So my Spotify is amazing, And I have many different Playlists but my main playlist with almost every song I enjoy on a regular basis freezes Every time I play a song from just this album. Can Someone Help?
Newbie
So my Spotify is amazing, And I have many different Playlists but my main playlist with almost every song I enjoy on a regular basis freezes Every time I play a song from just this album. Can Someone...
Bella_K
Composer
469 Views
1 replies
0 likes
My country code is listed as Germany but I have never lived there. I am from the US and now live in Brunei. I have tried chaning my country in the profile settings but it will not allow me to. The only country it shows is Germany. Why is it not allow...
Casual Listener
My country code is listed as Germany but I have never lived there. I am from the US and now live in Brunei. I have tried chaning my country in the profile settings but it will not allow me to. The on...
MattSuda
Spotify Star
666 Views
3 replies
0 likes
PlanPremium(family plan)CountryCanadaDeviceiPhone XROperating SystemiOS 14.2 and Windows 10My Question or IssueHow do I sync my local files from PC to mobile? I tried downloading the playlist on both platforms at the same time but only a few of the l...
Casual Listener
Plan Premium(family plan) Country Canada Device iPhone XR Operating System iOS 14.2 and Windows 10 My Question or Issue How do I sync my local files from PC to mobile? I tried downloading th...
Eni
Moderator
807 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI went to an artist's page, found the album I wanted to add, tapped on it, tapped the three d...
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I went ...
Jeremy
Spotify Legend
777 Views
4 replies
1 likes
PlanPremiumCountryCanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemIOS 14.4, iPhoneXs Apple Watch 7.3 My Question or IssueI have a playlist where the songs are ordered by "Recently Added." When I use my Apple Watch and ...
Regular
Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System IOS 14.4, iPhoneXs Apple Watch 7.3 My Question or Issue I have ...
Eni
Moderator
2874 Views
10 replies
0 likes
I have my playlists and can't select any song in them. I also can't play any song for any artist. I just renewed my subscription this past week and have been having issues I've never had before. I'm in Belize but pay for Spotify because of the ease w...
Casual Listener
I have my playlists and can't select any song in them. I also can't play any song for any artist. I just renewed my subscription this past week and have been having issues I've never had before. I'm ...
MattSuda
Spotify Star
2607 Views
6 replies
0 likes
Plan: PremiumDevice: iPhone 7 I'm trying to use a workout timer app (Tabata Timer on the Apple app store), and Spotify won't play in the background. Spotify says the song is playing, but no sound is coming out. It starts to play, but then the sound g...
Casual Listener
Plan: Premium Device: iPhone 7 I'm trying to use a workout timer app (Tabata Timer on the Apple app store), and Spotify won't play in the background. Spotify says the song is playing, but n...
Billy-J
Spotify Star
1327 Views
1 replies
0 likes
I keep track of the music I listen to by making every album in to a playlist. Unfortunately this means that I end up with a big long list of playlists with no easy means of filtering or sorting by Artist or Album. I have to resort to scrolling up and...
Newbie
I keep track of the music I listen to by making every album in to a playlist. Unfortunately this means that I end up with a big long list of playlists with no easy means of filtering or sorting by Ar...
Eni
Moderator
1927 Views
7 replies
12 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify randomly dials people on my contact list with microphone turned off!! HELP!!!
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
Novy
Moderator
493 Views
1 replies
0 likes
PlanPremium CountryUSA DeviceiPhone 8 Operating SystemiOS 10 My Question or Issue For over a week now, none of my downloaded artists or albums are showing up while offline. All songs saved to a playlist are able to play, but I can't listen to, or sea...
Casual Listener
Plan Premium Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue For over a week now, none of my downloaded artists or albums are...
Novy
Moderator
9267 Views
24 replies
8 likes
PlanPremiumCountryIndonesiaDeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueHello! I have a little concern. So my playlist on Spotify is gone, though I never deleted it. I also checked my Recover Playlist page and my playlist is nowhere to...
Regular
Plan Premium Country Indonesia Device iPhone 11 Operating System iOS 14.4 My Question or Issue Hello! 🙂 I have a little concern. So my playlist on Spotify is gone, though I never d...
Jeremy
Spotify Legend
453 Views
1 replies
0 likes
PlanPremium for familyCountryPolandDeviceIphone SE 2020 Operating SystemiOS 14.3, however the problem has been present ever since I've had this iPhone, that is since iOS 13.something, .6 I guess.My Question or Issue Hello! I got myself my first iPhon...
Casual Listener
Plan Premium for family Country Poland Device Iphone SE 2020 Operating System iOS 14.3, however the problem has been present ever since I've had this iPhone, that is since iOS ...
Ver
Spotify Legend
667 Views
5 replies
0 likes
Premium planUkiPhone 11 pro and CarPlay in Audi A3ios 14.4 My Question My issue is that whenever I connect my Spotify to my car cos CarPlay the playback is unreliable. Previously the music would randomly go fuzzy, resulting in me having to disconnect...
Regular
Premium plan Uk iPhone 11 pro and CarPlay in Audi A3 ios 14.4 My Question My issue is that whenever I connect my Spotify to my car cos CarPlay the playback is unreliable. ...
Alex
Spotify Legend
21432 Views
8 replies
1 likes
PlanPremiumCountryUSADevice(iPhone XR, Iphone 12, iPhone 12 ProOperating System Internet WiFi(iOS 14.4)Internet (Fiber 1gbps up/down)WiFiUbiquitiMy Question or IssueFor over a year now my iPhone will not cast to any google home device. I have tried m...
Casual Listener
Plan Premium Country USA Device (iPhone XR, Iphone 12, iPhone 12 Pro Operating System Internet WiFi (iOS 14.4) Internet (Fiber 1gbps up/down) WiFi Ubiquiti My Question or Issue For over...
Chikowolf
Casual Listener
1190 Views
2 replies
0 likes