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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243671 Views

27 replies

5 likes

  • 243671 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127524 Views

119 replies

13 likes

Other
  • 127524 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3087 Views

0 replies

0 likes

iOS
  • 3087 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308480 Views

62 replies

16 likes

  • 308480 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132545 Views

19 replies

38 likes

  • 132545 Views
  • 19 replies
  • 38 likes

Superuser Contribution Album art wrong over USB in Genesis G80

PlanPremium DuoCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 14.4.2 My Question or IssueI am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" display and DIS). I updated the car to the latest firmware, which is a November ...

Casual Listener

Plan Premium Duo Country USA Device iPhone 12 Pro Max Operating System iOS 14.4.2   My Question or Issue I am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" disp...

kanisama

Casual Listener

2107 Views

5 replies

0 likes

album art
album artwork
bluetooth
g80
Genesis
iOS
ipod
usb
  • 2107 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [iOS][Playlists] Bring back the “sort by Artist” filter in the playlist section

Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really understand the decision to completely remove it and...

Casual Listener

Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really ...

Ver

Spotify Legend

1215 Views

3 replies

2 likes

iOS
Playlists
  • 1215 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Volume adjustment does not work on Car Play

Hi, I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volume, sometimes I have to close the app on the phone and sta...

Casual Listener

Hi,  I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volu...

Mihail

Spotify Legend

12505 Views

3 replies

0 likes

  • 12505 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Hey Spotify Causes Car Audio Issues - CarPlay

Plan: PremiumCountry: USA Device: iPhone 11 ProOperating System: iOS 14.4Vehicle: 2020 VolvoSpotify App: 8.6.12.1032 Hi all, Using Hey Spotify causes my vehicle to remain in an always on "listening/announcement" mode. When my phone is plugged into th...

Casual Listener

Plan: Premium Country: USA   Device: iPhone 11 Pro Operating System: iOS 14.4 Vehicle: 2020 Volvo Spotify App: 8.6.12.1032   Hi all,  Using Hey Spotify causes my vehicle ...

CarlosE

Spotify Legend

9306 Views

11 replies

1 likes

  • 9306 Views
  • 11 replies
  • 1 likes

Superuser Contribution iphone download

PlanPremiumCountrySingaporeDeviceiPhone XOperating SystemiOS 14 My Question or IssueHow do I stop Spotify from constantly deleting my downloads on my iPhone? My only available connection is barely 1mbps so I have to download with my mobile data. Been...

Regular

Plan Premium Country Singapore Device iPhone X Operating System iOS 14   My Question or Issue How do I stop Spotify from constantly deleting my downloads on my iPhone? My only availabl...

Jeremy

Spotify Legend

3649 Views

5 replies

1 likes

  • 3649 Views
  • 5 replies
  • 1 likes

Canvas doesn’t work

Hey y’all, i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind of music, never seen it. I tried to clear caches, uninstall...

Casual Listener

Hey y’all,   i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind...

Loxer

Community Legend

2365 Views

7 replies

1 likes

  • 2365 Views
  • 7 replies
  • 1 likes

Superuser Contribution App not working with VPN

Hello all, I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disabled. I’m not sure why this is an issue, as I’m from the US,...

Regular

Hello all,   I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disa...

XMK

Casual Listener

43603 Views

29 replies

18 likes

  • 43603 Views
  • 29 replies
  • 18 likes

Solved!!Superuser Contribution Why don’t I see a “play video” option for Joe Rogan Podcast in App?

PlanFree/PremiumCountry Canada Device iPhone 7 latest IOS (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm trying to watch JRE podcast and only the audio format is avail...

Visitor

Plan Free/Premium Country Canada    Device iPhone 7 latest IOS  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)...

Mario

Spotify Legend

349937 Views

48 replies

35 likes

Video option for Joe Rogan podcast not available
  • 349937 Views
  • 48 replies
  • 35 likes

Superuser Contribution Last item in queue not appearing

PlanPremium Plan CountryUSA DeviceiPhone XROperating System iOS 13.6 My Question or IssueWhen I queue any songs/podcasts, the last thing I queued is not visible (and thus can't be removed from queue or reordered). A blank space is shown where the tit...

Casual Listener

Plan Premium Plan  Country USA  Device iPhone XR Operating System  iOS 13.6   My Question or Issue When I queue any songs/podcasts, the last thing I queued is not visible (an...

Jeremy

Spotify Legend

2529 Views

12 replies

0 likes

  • 2529 Views
  • 12 replies
  • 0 likes

No Repeat Button

plan: Freecountry: United States DeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or IssueThere is no loop / repeat button. I’ve seen multiple people use this feature but it never appears on my account.

Visitor

plan: Free country: United States   Device iPhone SE 2020 Operating System iOS 14.3   My Question or Issue There is no loop / repeat button. I’ve seen multiple people use this feat...

Billy-J

Spotify Star

656 Views

1 replies

0 likes

repeat
  • 656 Views
  • 1 replies
  • 0 likes

[iOS][Playlists] Playlist Folders

A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions could make playlist better, less chance of playing so...

Visitor

A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions co...

Billy-J

Spotify Star

691 Views

1 replies

0 likes

iOS
Playlists
  • 691 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Home Favorites Section Missing

PlanPremiumCountryUnited StatesDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or IssueMy home page on my iOS app is missing the home favorite section with my top 6 favorite tiles. This functionality was showing about 4 month ago but has been...

Gig Goer

Plan Premium Country United States Device iPhone 12 Pro Operating System iOS 14.4   My Question or Issue My home page on my iOS app is missing the home favorite section with my top 6 f...

CarlosE

Spotify Legend

4717 Views

20 replies

0 likes

iOS
iOS 14
iPhone 12 pro
  • 4717 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashing while phone screen off

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueSpotify crashes while listening to music when phone screen is off or when on something other than the Spotify app itself(Safari, etc) I tried clean install(clear cache, off...

Casual Listener

Plan Free Country USA Device iPhone SE Operating System iOS 14.4   My Question or Issue Spotify crashes while listening to music when phone screen is off or when on something other tha...

Ivan

Spotify Legend

2266 Views

6 replies

0 likes

  • 2266 Views
  • 6 replies
  • 0 likes

Superuser Contribution Apple Watch Spotify app will not stream to headphones

PlanPremiumCountryUSA DeviceAPPLE WATCH 6Operating SystemwatchOS 7.3.2 My Question or IssueApple Watch Spotify app will not stream to headphones

Casual Listener

Plan Premium Country USA   Device APPLE WATCH 6 Operating System watchOS 7.3.2   My Question or Issue Apple Watch Spotify app will not stream to headphones  

Jooz10

Casual Listener

1299 Views

6 replies

0 likes

  • 1299 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playlist tracks 'unplayable' on iphone

PlanPremiumCountryUK DeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueFirst half of tracks in playlists are greyed out & 'unplayable' on my iphone app, but same playlists are playing fine on PC app (see screenshots below of same playlist I...

Newbie

Plan Premium Country UK   Device iPhone SE Operating System iOS 14.4   My Question or Issue First half of tracks in playlists are greyed out & 'unplayable' on my iphone app, ...

Ivan

Spotify Legend

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug - mobile app won't play music after using other apps (plus bonus bugs)

Plan: PremiumCountry: USADevice: iPhone 7+Operating System: iOS 14.4.2 My Question or Issue After using apps like YouTube and Snapchat, when I boot up Spotify and try to play music, no audio comes out. The music indicator shows that it is playing mus...

Newbie

Plan: Premium Country: USA Device: iPhone 7+ Operating System: iOS 14.4.2   My Question or Issue   After using apps like YouTube and Snapchat, when I boot up Spot...

Ivan

Spotify Legend

829 Views

1 replies

1 likes

  • 829 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify keeps crashing on iOS 14.4

PlanFreeCountryAustralia DeviceiPhone 8Operating SystemiOS 14.4 My Question or IssueAfter approximately 20 mins playing music, Spotify crashes. Once I reopen it, it keeps crashing during the 1st song.Things I already tried:- I made sure my iPhone is ...

Casual Listener

Plan Free Country Australia   Device iPhone 8 Operating System iOS 14.4   My Question or Issue After approximately 20 mins playing music, Spotify crashes. Once I reopen it, it ke...

Hawkings0

Regular

5936 Views

7 replies

1 likes

  • 5936 Views
  • 7 replies
  • 1 likes

Superuser Contribution [HELP] My Spotify Family Account has no lyrics

PlanSpotify Family PremiumCountryPhilippinesDeviceiPhone XSOperating SystemiOS 14 My Question or IssueSince I made an account for Spotify Family, I realized that I didn’t have the lyrics feature. I tried all possible solutions like logging out and re...

Casual Listener

Plan Spotify Family Premium Country Philippines Device iPhone XS Operating System iOS 14   My Question or Issue Since I made an account for Spotify Family, I realized that I didn’t hav...

Eni

Moderator

2544 Views

6 replies

1 likes

  • 2544 Views
  • 6 replies
  • 1 likes

[iOS][Playlists] my playlists are having some issues

having some trouble since when i try and shuffle some of my newer playlists, it just plays 3 songs off of it then goes to shuffle other random songs not even in the playlist. this happened even if i deleted it and tried again with a new playlist. som...

Visitor

having some trouble since when i try and shuffle some of my newer playlists, it just plays 3 songs off of it then goes to shuffle other random songs not even in the playlist. this happened even if i ...

Luke

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: No Back Button on Android lock Screen? Why????

Not only for repeating songs, but particularly on newer iPhones that don’t have the home button anymore, it’s way easier to accidentally hit buttons (I.e. accidentally skip forward)... and in my case pulling down does nothing, you just see a picture ...

Newbie

Not only for repeating songs, but particularly on newer iPhones that don’t have the home button anymore, it’s way easier to accidentally hit buttons (I.e. accidentally skip forward)...   and i...

Eni

Moderator

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes