Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
244877 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
129419 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454426 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309165 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however when I check my other 3 playlists, I can see that the ...
Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however whe...
Community Legend
1749 Views
3 replies
1 likes
Premiumspain Device(iPhone Operating System(iOS) My Question or IssueMy issue is that all the songs stops when i am listening. It goes to the next song and i don't click anything. It is done automatically. It is like , i am listening and it automatic...
Premium spain Device (iPhone 😎 Operating System (iOS) My Question or Issue My issue is that all the songs stops when i am listening. It goes to the next song and i don...
Community Legend
1323 Views
1 replies
0 likes
Wanted to get rid of ads, so I upgraded to premium. All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place...also, as a side note, it might be worth putting a banner on the in app “premium” tab th...
Wanted to get rid of ads, so I upgraded to premium. All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place... also, as a side note, i...
Community Legend
860 Views
1 replies
0 likes
I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and open it again in order to do everything. The versio...
I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and ...
Community Legend
1681 Views
1 replies
0 likes
PlanPremiumCountryNorway DeviceiPad Air 2019Operating SystemiPadOS 13.3.1 My Question or IssueI have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. The problem is that the Play/Pause button stops working after the Spotify app has...
Plan Premium Country Norway Device iPad Air 2019 Operating System iPadOS 13.3.1 My Question or Issue I have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. ...
Community Legend
1013 Views
1 replies
0 likes
PlanPremiumCountryAustriaDeviceiPhone 11proOperating SystemiOS13.3.1 Hi! I just got a new iPhone and started to download playlist contains local files from my computer. On my desktop Mac, the songs play fine. They get even downloaded to my phone. How...
Plan Premium Country Austria Device iPhone 11pro Operating System iOS13.3.1 Hi! I just got a new iPhone and started to download playlist contains local files from my computer...
Community Legend
1009 Views
1 replies
0 likes
PlanFreeDevice iPhone 7Operating System iOS 13 Hello.i am not seeing a way in iOS to sort music inside a personally created Playlist. I found this article:https://support.spotify.com/us/article/sorting-and-filtering/but in my case I do not see the “t...
PlanFree Device iPhone 7 Operating System iOS 13 Hello. i am not seeing a way in iOS to sort music inside a personally created Playlist. I found this article: https://...
Community Legend
1012 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited States iPhone XS Operating SystemiOS My Question or IssueWhenever I attempt to search for a song in my like...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United States iPhone XS Operating System...
Casual Listener
1035 Views
4 replies
1 likes
I have an amazon echo in my daughter’s room. I have an iPhone XS max.Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my alarm at the same time?
I have an amazon echo in my daughter’s room. I have an iPhone XS max. Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my al...
Community Legend
3006 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 11Operating System(iOS 13..1 My Question or IssueDownload would‘t Start or end with a „!“ and nothing was downloaded
Plan Premium Country Germany Device iPhone 11 Operating System (iOS 13..1 My Question or Issue Download would‘t Start or end with a „!“ and nothing was downloaded
Community Legend
628 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan I connect two speakers from different brands (Medion and Sonos) to Spotify and play diffe...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I c...
Community Legend
684 Views
1 replies
0 likes
Plan PremiumCountryUSA DeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueThis issue started a few weeks back. Anytime I choose a playlist, it'll play just one song off the play list then into auto play. Auto play is not selected in options. ...
Plan Premium Country USA Device iPhone 8 Operating System iOS 13.3 My Question or Issue This issue started a few weeks back. Anytime I choose a playlist, it'll pl...
Spotify Legend
743 Views
1 replies
0 likes
I already know that you can play a playlist in reverse order, but this seems to be a setting on the device and not synced to your online account.It will be good if I set the playlist in reverse it will play it like that until I go in and set it back....
I already know that you can play a playlist in reverse order, but this seems to be a setting on the device and not synced to your online account. It will be good if I set the playlist in reverse it ...
Spotify Legend
1847 Views
1 replies
1 likes
PlanPremiumCountrySwedenDeviceMacBook Pro 2018Operating SystemMacOS Catalina Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too). See image
Plan Premium Country Sweden Device MacBook Pro 2018 Operating System MacOS Catalina Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too)....
420 Views
0 replies
0 likes
.PlanPremiumCountryUnited StatesiPhone 11Operating SysteMIos My Question or IssueI woke up and looked at my Spotify and now every song on every playlist has the album next to. I didn't update Spotify or anything but I slept next to it while it was tu...
. Plan Premium Country United States iPhone 11 Operating SysteM Ios My Question or Issue I woke up and looked at my Spotify and now every song on every playlist has the album next to...
Regular
1112 Views
3 replies
3 likes
DeviceiPhone XOperating SystemiOS 13.3.1App Version 8.5.46.588 My Question or IssueWhen playing music on Spotify, if I receive a phone call, the music stops, but after picking up, the music will continue playing. There have been other posts about thi...
Device iPhone X Operating System iOS 13.3.1 App Version 8.5.46.588 My Question or Issue When playing music on Spotify, if I receive a phone call, the music stops, but after picking up, ...
Casual Listener
1368 Views
2 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m having to download my offline playlists everyday. Any ideas why?
Plan Premium Country UK Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m having to download my offline playlists everyday. An...
Regular
1217 Views
8 replies
0 likes
PlanPremiumCountryUSADeviceIphone 11 ProOperating SystemiOS 13.1.3 Starting about a month ago (I haven't posted until now because I was sure others would notice and there would be a bug fix in an update at some point), I started noticing that the met...
Plan Premium Country USA Device Iphone 11 Pro Operating System iOS 13.1.3 Starting about a month ago (I haven't posted until now because I was sure others would notice and there would...
597 Views
0 replies
0 likes
PlanStudentCountryUKApp version1.1.26.501.gbe11e53b (Microsoft Store version) My Question or IssueUntil recently all was fine. Then suddenly Spotify seems to randomly choose whether or not to show my usual three devices (Sonos, Samsung S7, Tesla Mode...
Plan Student Country UK App version 1.1.26.501.gbe11e53b (Microsoft Store version) My Question or Issue Until recently all was fine. Then suddenly Spotify seems to randomly choose whet...
536 Views
0 replies
0 likes
