Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
245070 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
129656 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454581 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309256 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my classes. I really need this problem to be fixed in o...
I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my c...
Community Legend
9234 Views
3 replies
0 likes
I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again. Maybe I'm not clear on how Spotify tracks dislike...
I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again...
764 Views
0 replies
0 likes
DeviceiPhone 8 PlusOperating SystemiOS 13.3 Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the issue started already in 8.5.3x builds. I've reported it multiple ...
Device iPhone 8 Plus Operating System iOS 13.3 Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the ...
Casual Listener
4535 Views
14 replies
5 likes
PlanPremiumCountrySwitzerlandDeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueThe latest version of Spotify on iOS is way too touch sensitive. It happens often during scrolling through that a song or artist is selected accidentally when I ...
Plan Premium Country Switzerland Device iPhone XS Operating System iOS 12.1 My Question or Issue The latest version of Spotify on iOS is way too touch sensitive. It happens often dur...
Casual Listener
9770 Views
21 replies
32 likes
PlanPremiumCountryUSDeviceiPhone 11Operating System(iOS 13.3) My Question or IssueSo I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to my queue I see that I can erase each song individually, but there doesn't se...
Plan Premium Country US Device iPhone 11 Operating System (iOS 13.3) My Question or Issue So I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to ...
Casual Listener
1544 Views
2 replies
0 likes
PlanPremiumCountryUkDevice(iPhone XS Ipad 5, Mac)Operating System(iOS 13.3 phone / iPad, Catalina Mac) My Question or Issue1 have spent a week trying to connect my Discover pro media system in VW Golf to Spotify without success. Main problem is no st...
Plan Premium Country Uk Device (iPhone XS Ipad 5, Mac) Operating System (iOS 13.3 phone / iPad, Catalina Mac) My Question or Issue 1 have spent a week trying to connect my Discover p...
444 Views
0 replies
0 likes
PlanFree/PremiumCountryUKDeviceDesktopOperating SystemWindows 10My Question or IssueHi,We have a podcast and added it to Spotify at the end of last year. Yesterday we added our latest podcast on our website and it appears on our RSS feed and site, ho...
Plan Free/Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue Hi, We have a podcast and added it to Spotify at the end of last year. Yesterd...
Casual Listener
1151 Views
4 replies
0 likes
We all hate the new update, so I won’t get in to that. I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update to clear my recently played? I know the recently played has been moved but...
We all hate the new update, so I won’t get in to that. I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update ...
Spotify Legend
19760 Views
16 replies
14 likes
Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the desktop and iOS versions of Spotify. How do I do this?
Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the des...
483 Views
0 replies
0 likes
PremiumUSA iPhone 7iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "offline" because then I only have access to downloaded music and can't access anyt...
Premium USA iPhone 7 iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "off...
872 Views
0 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 11) My Question or IssueWondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufacturer, another party or a combo of some of these? I'm using a JVC head unit in my ...
Plan Premium Country USA Device (iPhone 11) My Question or Issue Wondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufactu...
483 Views
0 replies
0 likes
Device: iPhone 8, IOS 12.3.1Chevy Volt 2018 with Apple Car Play I'm using Spotify to play downloaded playlists in my car via Apple Car Play.When I connect my phone via USB, and try to play a song, randomly the whole car play crashes: the phone discon...
Device: iPhone 8, IOS 12.3.1 Chevy Volt 2018 with Apple Car Play I'm using Spotify to play downloaded playlists in my car via Apple Car Play. When I connect my phone via USB, and...
Regular
2330 Views
1 replies
2 likes
Plan: PremiumCountry: USADevice: iphone 7Operating System: iOS 13.3My Question or Issue: Since Dec 2019 my recently played artist stopped updating. I tried the recommended resolution however it didn't work. Please advise how to resolve this issue.
Plan: Premium Country: USA Device: iphone 7 Operating System: iOS 13.3 My Question or Issue: Since Dec 2019 my recently played artist stopped updating. I tried the recommended&nb...
Community Legend
561 Views
1 replies
0 likes
Hello, I've been using Spotify (free) for a week or so, and today the iOS app suddenly only lets me use shuffle play. The desktop and iPad apps are working fine, it's just the phone app that's affected, and I've received no notification nor could fin...
Hello, I've been using Spotify (free) for a week or so, and today the iOS app suddenly only lets me use shuffle play. The desktop and iPad apps are working fine, it's just the phone app that's affect...
Community Legend
1985 Views
1 replies
1 likes
PlanPremiumCountryAustralia DeviceiPhone 8 Operating SystemiOS 12 My Question or IssueSince the update almost a year ago, the scroll bar has disappeared. I like to have all my likes songs in one place. If I’m listening to a song beginning with A and ...
Plan Premium Country Australia Device iPhone 8 Operating System iOS 12 My Question or Issue Since the update almost a year ago, the scroll bar has disappeared...
459 Views
0 replies
0 likes
Plan: PremiumCountry: USADevice: iPhone 11 My Question or IssueI was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was also able to play those downloaded files on the iPhone. However, after I ch...
Plan: Premium Country: USA Device: iPhone 11 My Question or Issue I was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was...
Casual Listener
1004 Views
2 replies
0 likes
My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my playlist for that day
My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my...
Composer
741 Views
1 replies
0 likes
I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after just that one song. Any help? PlanPremiumCountryUSDevi...
I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after jus...
Casual Listener
3279 Views
4 replies
0 likes
PlanPremiumCountryTurkey - DubaiDeviceiPhone 11 proOperating Systemios13.3 My Question or Issue Hi there,I moved to Dubai 2 days ago and bought new phone which I started to use today. Before that I had my spare phone which was an iphone 6s also ios13...
Plan Premium Country Turkey - Dubai Device iPhone 11 pro Operating System ios13.3 My Question or Issue Hi there, I moved to Dubai 2 days ago and bought new phone which I sta...
Music Fan
9358 Views
2 replies
0 likes
i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify
i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify&n...
Community Legend
1009 Views
3 replies
0 likes
