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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233368 Views

27 replies

5 likes

  • 233368 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114906 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2404 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304161 Views

61 replies

16 likes

  • 304161 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129803 Views

19 replies

38 likes

  • 129803 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Canvas toggle option off not available

PlanPremiumCountryGermanyDevice(iPhone 14 Pro)Operating System(iOS) My Question or IssueThe option to toggle Canvas on / off is not available on iOS Version of the app. Canvas is detrimental to my user experience and I find myself using Spotify less ...

Casual Listener

  Plan Premium Country Germany Device (iPhone 14 Pro) Operating System (iOS)   My Question or Issue The option to toggle Canvas on / off is not available on iOS Version of the ap...

Notapplicabletoo

Casual Listener

5627 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution My camera is not scanning the code. I do have the camera icon.

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens. How do I fix this? No update is available.

Newbie

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens.    How do I fix this? ...

CarolMStyles

Visitor

18379 Views

18 replies

0 likes

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  • 18 replies
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Superuser Contribution Automix is not working

When I start a song from search and it ends, the next song won’t start but automix is enabled.

Visitor

When I start a song from search and it ends, the next song won’t start but automix is enabled.

Dessi

Moderator

2945 Views

6 replies

0 likes

  • 2945 Views
  • 6 replies
  • 0 likes

AI DJ not appearing in iOS app for premium user in Germany (English)

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 18.4 My Question or IssueAI DJ not available: it's not in the place it says it should be in. I've read that it's avaible for premium users in Germany who have their app in English, which is ...

Casual Listener

Plan Premium Country Germany Device iPhone SE Operating System iOS 18.4   My Question or Issue AI DJ not available: it's not in the place it says it should be in. I've read that it's a...

Jose_M

Spotify Star

1698 Views

1 replies

0 likes

  • 1698 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song added to queue disappears

This keeps happening (!)1.I would be playing a queue of songs based on an album - “album radio”. 2.I add a song to the queue, which indeed shows up as the next song to be played. 3. I pause Spotify to go and do something. When I come back, the song I...

Roadie

This keeps happening (!) 1. I would be playing a queue of songs based on an album - “album radio”.  2. I add a song to the queue, which indeed shows up as the next song to be played.  ...

needforname

Roadie

5343 Views

16 replies

1 likes

  • 5343 Views
  • 16 replies
  • 1 likes

Superuser Contribution App won't load anything in search, and won't load artists profiles

PlanPremiumCountryUSADeviceiPhone 12 Pro MaxOperating System18.5 My Question or IssueHey now! I've had very few issues with the Spotify IOS app until last week. Now I am unable to load any artists information after searching - however that seems inte...

Newbie

  Plan Premium Country USA Device iPhone 12 Pro Max Operating System 18.5   My Question or Issue Hey now! I've had very few issues with the Spotify IOS app until last week. Now I...

Ivelina

Moderator

1275 Views

1 replies

0 likes

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  • 1 replies
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Widget issue IOS( grey box)

Hi, I am an IOS user and I just upgraded from an IPhone 11 to IPhone Pro. I have a premium account. Currently I am trying to have the Spotify widget on my Lock Screen but whenever I add it, it shows a grey box. I have uninstalled and reinstalled the ...

Visitor

Hi, I am an IOS user and I just upgraded from an IPhone 11 to IPhone Pro. I have a premium account. Currently I am trying to have the Spotify widget on my Lock Screen but whenever I add it, it shows ...

abhivir

Newbie

740 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Airplay 2 - HomePod - You guys are childish

Seriously?I've been using Spotify for almost 10 years, Premium, and I still can’t play a decent song on my HomePod without stutters and drops Where’s AirPlay 2? Anyone else tired of this nonsense as I am?If you’re fed up too, speak up here, maybe the...

Casual Listener

Seriously? I've been using Spotify for almost 10 years, Premium, and I still can’t play a decent song on my HomePod without stutters and drops   Where’s AirPlay 2?   Anyone else tired ...

Süppel

Newbie

889 Views

2 replies

5 likes

AirPlay 2
apple
AriPlay
HomePod
iOS
  • 889 Views
  • 2 replies
  • 5 likes

Solved!!Superuser Contribution How to ACTUALLY get songs to Sync/Download on Your iPhone SOLUTION

Getting songs to download/sync on your iPhone is a constantly recurring problem with Spotify. Nothing drives users more crazy than hitting download on a playlist only to find the songs aren't downloading, meaning they aren't playable on your iPhone. ...

Regular

Getting songs to download/sync on your iPhone is a constantly recurring problem with Spotify.  Nothing drives users more crazy than hitting download on a playlist only to find the songs aren't d...

Ancatholam

Visitor

57021 Views

10 replies

9 likes

  • 57021 Views
  • 10 replies
  • 9 likes

Add All Videos Musics of a Youtube Channel To Spotify

Hi allThere is a youtube channel with more than 50 videoshttps://www.youtube.com/c/ChilledCow/videosI wanna add these musics to my spotifysoundiiz.com recomended for this. but soundiiz works with youtube playlist i cant find how add all 50 videos of ...

Casual Listener

Hi all There is a youtube channel with more than 50 videos https://www.youtube.com/c/ChilledCow/videos I wanna add these musics to my spotify soundiiz.com recomended for this. but soundiiz works ...

lenifaedah

Newbie

3085 Views

6 replies

0 likes

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  • 6 replies
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Content is backtracking

PlanPremiumCountryMéxico Device(iPhone 14 plus)Operating System(iOS 18.4.1My Question or IssueI am listening to a podcast and it keeps constantly rewinding I tried playing a song and faced the same issue, I re installed the app and again the clock in...

Visitor

Plan Premium Country México  Device (iPhone 14 plus) Operating System (iOS 18.4.1 My Question or Issue I am listening to a podcast and it keeps constantly rewinding I tried playing a so...

Jose_M

Spotify Star

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

Superuser Contribution iOS app (version 9.0.40.506) - bug / redundant pop-up in settings - data

Plan FreeCountry ItalyDevice (iPhone 15 pro)Operating System (iOS 18.4.1)My Question or IssueIf I go to setting in iOS app (version 9.0.40.506) and then in "date saving and offline mode" a pop-up will appare on screen asking "do you really want to de...

Newbie

Plan Free Country Italy Device (iPhone 15 pro) Operating System (iOS 18.4.1) My Question or Issue If I go to setting in iOS app (version 9.0.40.506) and then in "date savin...

Ivelina

Moderator

688 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution [iOS] Unable to turn off Shuffle for Podcast playlist

Plan Premium Country Canada Device (iPhone 6s) Operating System (iOS 13) Hi All, Since the update I have been unable to turn off shuffle for podcast playlists I created or follow. I have tried pressing the button to toggle, going to the actual track ...

Regular

Plan Premium Country Canada Device (iPhone 6s) Operating System (iOS 13)   Hi All, Since the update I have been unable to turn off shuffle for podcast playlists I created o...

AngryGuy666

Casual Listener

20613 Views

32 replies

8 likes

iOS
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  • 32 replies
  • 8 likes

Superuser Contribution Spotify Connects To Other Devices While I'm Driving

Hi! When I drive & have my Spotify connected via bluetooth with the Spotify front page displayed it starts trying to connect to other devices & stops playing. But when I have my iPhone on the Bluetooth settings display page to show it's actually conn...

Casual Listener

Hi!  When I drive & have my Spotify connected via bluetooth with the Spotify front page displayed it starts trying to connect to other devices & stops playing.  But when I have my ...

RickyC8

Casual Listener

3390 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Cannot control spotify from google maps

Since yesterday, the "continue playing" button does not work on the google maps on ios. Google maps is an approved app on the spotify app and spotify is set as the music player on google maps. I have an iphone 16 using the latest version of ios. In t...

Casual Listener

Since yesterday, the "continue playing" button does not work on the google maps on ios. Google maps is an approved app on the spotify app and spotify is set as the music player on google maps. I have...

Silview

Casual Listener

41621 Views

64 replies

17 likes

  • 41621 Views
  • 64 replies
  • 17 likes

Superuser Contribution Spotify won’t let me see the lyrics to any of my songs on my iPad!

So, I have an iPad….okay, so Spotify won’t let me see any lyrics to any songs, I’ve tried refreshing the app/opening and closing it, I’ve also tried leaving it Alone for an hour or so, but it won’t work! I tried going to settings to see if it had an ...

Visitor

So, I have an iPad….okay, so Spotify won’t let me see any lyrics to any songs, I’ve tried refreshing the app/opening and closing it, I’ve also tried leaving it Alone for an hour or so, but it won...

Vasil

Moderator

822 Views

1 replies

0 likes

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  • 1 replies
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Bring Back Messages

Dear Spotify, Please bring back the messages function. This feature was one of the best parts about Spotify. So oftern, there are songs that we would like to share with a friend (and not our whole feed). Thanks, A very concerned user

Regular

Dear Spotify,    Please bring back the messages function. This feature was one of the best parts about Spotify. So oftern, there are songs that we would like to share with a friend (and n...

Sveda

Newbie

5651 Views

11 replies

36 likes

messages
  • 5651 Views
  • 11 replies
  • 36 likes

Superuser Contribution Not able to listen to downloaded podasts in airplane mode - free version

Hi, I am experimenting with using Spotify for the first time. I have the free version. I was hoping to be able to use it to listen to already downloaded podcasts during a long flight. Various folk in searches in the internet say this is possible but ...

Visitor

Hi, I am experimenting with using Spotify for the first time. I have the free version. I was hoping to be able to use it to listen to already downloaded podcasts during a long flight. Various folk in...

rebecca65bell

Newbie

5308 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

No offline mode option for iPad

PlanPremiumCountryUSADeviceIPadOperating SystemiOS 18.4.1 My Question or IssueNo offline mode option. Not in settings, not hidden deep in settings like on android, nowhere.

Casual Listener

Plan Premium Country USA Device IPad Operating System iOS 18.4.1   My Question or Issue No offline mode option. Not in settings, not hidden deep in settings like on android, nowhere.&n...

Bittencourt

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Spotify keeps pausing and disconnecting from bluetooth

I’m also having this issue. I have a IPhone 15 pro max. I had iTunes for 10 years and never had an issue. I switched to Spotify a month or so ago and all the sudden the app keeps disconnecting from my ihomes and my Apple earbuds. Same thing is happen...

Visitor

I’m also having this issue. I have a IPhone 15 pro max. I had iTunes for 10 years and never had an issue. I switched to Spotify a month or so ago and all the sudden the app keeps disconnecting from m...

OscarDC

Moderator

1395 Views

5 replies

0 likes

  • 1395 Views
  • 5 replies
  • 0 likes