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We're getting reports that the Spotify app on iOS devices is crashing when opening Spotify-curated playlists like Discover Weekly and song radios.
We're getting reports that the Spotify app on iOS devices is crashing when opening Spotify-curated playlists like Discover Weekly and song radios.
Moderator
14120 Views
55 comments
86 likes
We've received reports that certain web pages are redirecting users to https://www.spotify.com/why-not-available/ which says "Spotify is currently not available in your country". Spotify links work correctly when a country code (e.g., /us/ for the US...
We've received reports that certain web pages are redirecting users to https://www.spotify.com/why-not-available/ which says "Spotify is currently not available in your country". ...
Moderator
4355 Views
7 comments
1 likes
Hey folks! We've been made aware that some albums of some artists may appear under the "Appears on" section at the bottom of their page instead of where the albums should be displayed (Discography -> Albums). This is being looked into.
Hey folks! We've been made aware that some albums of some artists may appear under the "Appears on" section at the bottom of their page instead of where the albums should be displayed (Dis...
Moderator
7913 Views
22 comments
29 likes
We're receiving some reports from users which noticed their public playlists have disappeared from their profiles. Additionally, there are instances where playlists, even when set to public, aren't visible on their profiles. If you're experiencing th...
We're receiving some reports from users which noticed their public playlists have disappeared from their profiles. Additionally, there are instances where playlists, even when set to public, aren't v...
Moderator
37026 Views
48 comments
61 likes
Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. We wanted to let you know that this is being investigated and we'll keep...
Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. ...
Newbie
53142 Views
150 comments
472 likes
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work.This is being looked into
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work. This is being looked into 🙂
Newbie
41088 Views
116 comments
54 likes
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted In the meantime, make sure you've gone over everything that is listed here.Cheers!
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted 🙂 In the meantime, make sure you'v...
Newbie
6256 Views
14 comments
10 likes
We're getting reports of various issues affecting Blends. Users might be getting a very low number of songs or not seeing tracks they've listened to. In some instances, Blends stopped refreshing.
We're getting reports of various issues affecting Blends. Users might be getting a very low number of songs or not seeing tracks they've listened to. In some instances, Blends stopped refreshing.
Newbie
9709 Views
14 comments
0 likes
We're seeing reports about users having login and playback issues with Spotify across multiple platforms.
We're seeing reports about users having login and playback issues with Spotify across multiple platforms.
Moderator
18398 Views
22 comments
59 likes
We received reports from users having issues with the Web Player skipping tracks after a few seconds of streaming (usually around 10) and occasionally displaying a "Spotify can't play this right now" error.
We received reports from users having issues with the Web Player skipping tracks after a few seconds of streaming (usually around 10) and occasionally displaying a "Spotify can't play this right...
Newbie
82323 Views
216 comments
342 likes
Hey folks, We've received some reports that users are encountering an "Oops! Something went wrong. Please try again" error when attempting to access the 'Edit personal info' page (www.spotify.com/account/profile). The page does not load and the error...
Hey folks, We've received some reports that users are encountering an "Oops! Something went wrong. Please try again" error when attempting to access the 'Edit personal info' pag...
Moderator
735 Views
2 comments
1 likes
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4 has had for over 5 years. For those who aren't awa...
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...
Newbie
25307 Views
47 comments
46 likes
We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn't occur while using mobile data.
We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks...
Newbie
29319 Views
113 comments
73 likes
Hey, we're seeing reports that users are unable to subscribe to Spotify.
Hey, we're seeing reports that users are unable to subscribe to Spotify.
Newbie
14050 Views
9 comments
19 likes
We received reports from users who are unable to create Blends, or accept invitations for Blends. The error messages "Something went wrong while loading the playlist" and "505 bad getaway" appear.
We received reports from users who are unable to create Blends, or accept invitations for Blends. The error messages "Something went wrong while loading the playlist" and "505 bad getaway"...
Moderator
6632 Views
25 comments
19 likes
We've received reports that the search function in the "Add to Playlist" menu doesn't work properly. When something is searched, it causes the menu to become unresponsive. The issue appears to be predominantly on Android.
We've received reports that the search function in the "Add to Playlist" menu doesn't work properly. When something is searched, it causes the menu to become unresponsive. The issue appears to be pre...
Moderator
18066 Views
100 comments
195 likes
We've been getting reports from users who are having issues updating the address registered on their Family plans.
We've been getting reports from users who are having issues updating the address registered on their Family plans.
Moderator
637 Views
3 comments
0 likes
We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.
We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.
Moderator
818 Views
3 comments
0 likes
We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
Newbie
18474 Views
40 comments
97 likes
We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"
We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"
Moderator
15796 Views
60 comments
87 likes
