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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130657 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62252 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
241215 Views
148 replies
13 likes
Hi, I'm confused by the description of the plans: https://www.spotify.com/us/premium/#plans The Individual plan contains "On-demand playback" and the Duo plan contains "Ad-free music listening, play offline, on-demand playback". Does it mean that the...
Hi, I'm confused by the description of the plans: https://www.spotify.com/us/premium/#plans The Individual plan contains "On-demand playback" and the Duo plan contains "Ad-free musi...
Gig Goer
514 Views
3 replies
1 likes
PlanPREMIUMCountry DeviceSamsung S20+Operating SystemIdk, most recent android i guess My Question or Issue I've just realised that I have been paying for my DUO plan simultaneously with solo premium for at least 5 to 6 months.
Plan PREMIUM Country Device Samsung S20+ Operating System Idk, most recent android i guess My Question or Issue I've just realised that I have been paying for my DUO p...
Moderator
364 Views
1 replies
0 likes
PlanPremiumCountryArgentinaMy Question or IssueMy debit card expired so I tried to pay with a new one. But there's an error and the payment can't be processed. I tried with different card along this week but it still the same. Does anybody knows how ...
Plan Premium Country Argentina My Question or Issue My debit card expired so I tried to pay with a new one. But there's an error and the payment can't be processed. I tried with different card a...
Spotify Legend
1145 Views
7 replies
1 likes
Hi, for my birthday my mom purchased me a $60 Spotify gift card, issue is is that whenever I try to redeem it it says the code isn't recognized or that it's invalid. On some other posts dealing with the same issue people suggested making sure they're...
Hi, for my birthday my mom purchased me a $60 Spotify gift card, issue is is that whenever I try to redeem it it says the code isn't recognized or that it's invalid. On some other posts dealing with ...
Not applicable
734 Views
2 replies
0 likes
We both pay for individual spotify accounts, if we move to a duo account, will we both keep our current profiles with our playlists etc? PlanPremium duoCountryUKDeviceiPhonesOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
We both pay for individual spotify accounts, if we move to a duo account, will we both keep our current profiles with our playlists etc? Plan Premium duo Country UK Device iPhones Operat...
Spotify Star
694 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was wonderin if ur free trial got cancelled as well? becus mine just did this mornin and im...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was w...
Moderator
402 Views
1 replies
0 likes
I had a subscription with Headspace and Spotify Premium in Sweden. I changed my payment card and information this time to Finland. At the same time I lost my subscription with Headspace. Now it says "Your plan will change to Spotify Premium on 1/18/2...
I had a subscription with Headspace and Spotify Premium in Sweden. I changed my payment card and information this time to Finland. At the same time I lost my subscription with Headspace. Now it says ...
Spotify Star
457 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 11 My Question or IssueSo because spotify recently refused to take my bank account as a payment option when trying to change it i switched to activation cards for 10 bucks....
Plan Premium Country Germany Device Samsung Galaxy S10 Plus Operating System Android 11 My Question or Issue So because spotify recently refused to take my bank account as a payment ...
Spotify Legend
378 Views
1 replies
0 likes
PlanFree/PremiumCountryNorth AmericaDeviceHP Laptop to ask, but I listen on a motorola phoneOperating SystemWindows 10 My Question or IssueThis is kind of confusing, so I feel like I need to explain a little.Every month, I use a different vanilla gif...
Plan Free/Premium Country North America Device HP Laptop to ask, but I listen on a motorola phone Operating System Windows 10 My Question or Issue This is kind of confusing, so I fee...
Casual Listener
17465 Views
15 replies
1 likes
PlanDUO PremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 15 My Question or Issue I signed up for Spotify duo to use with my boyfriend. We live in the same house, thus we have the same address. However, when I send him the link and he...
Plan DUO Premium Country United States Device iPhone 11 Pro Operating System iOS 15 My Question or Issue I signed up for Spotify duo to use with my boyfriend. We live in the ...
Spotify Legend
1047 Views
3 replies
0 likes
PlanDuoCountryUKDevice(iPhone 8, Echo Dot, Laptops)Operating System(iOS 10, Windows 10,etc.) My Question or IssueOK, I've just signed up for Duo so that my partner and I can listen to different music at the same time on our devices.I've sent the invi...
Plan Duo Country UK Device (iPhone 8, Echo Dot, Laptops) Operating System (iOS 10, Windows 10,etc.) My Question or Issue OK, I've just signed up for Duo so that my partner an...
Spotify Legend
1548 Views
4 replies
0 likes
.PlanPremium duoCountryUkDeviceGoogle nest. x 3 My Question or IssueDuo set up for 2 users in same house linked and verified addresses. Both Show up on spotifty subscription plan manager and plan member. We have 3 nests but only one person can use sp...
. Plan Premium duo Country Uk Device Google nest. x 3 My Question or Issue Duo set up for 2 users in same house linked and verified addresses. Both Show up on spotifty s...
Spotify Legend
449 Views
2 replies
0 likes
PlanPremium changed to Premium DuoCountryNetherlands DeviceiPhone 11Operating SystemiOS 15,2 My Question or IssueI changed my Premium account yesterday evening into Premium Duo.In the screen there was a new payment proposal.After that I didn't hear a...
Plan Premium changed to Premium Duo Country Netherlands Device iPhone 11 Operating System iOS 15,2 My Question or Issue I changed my Premium account yesterday evening into Pr...
Spotify Legend
350 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(RedMi 8Pro/ iPhone 6Operating System(iOS 10, Android Oreo) My Question or IssueI signed up for a premium Duo account for my 15 y/o daughter and me. We're in the same house. She's adding the correct address, but when at...
Plan Premium Country Germany Device (RedMi 8Pro/ iPhone 6 Operating System (iOS 10, Android Oreo) My Question or Issue I signed up for a premium Duo account for my 15 y/o daught...
Newbie
482 Views
1 replies
1 likes
Plan: PremiumCountry: Germany My RequestDear Spotify-Team, I checked my bank account and noticed that I have been charged the normal premium fee instead of the student fee since July 2021. I am still a student I am kindly asking you if you could retr...
Plan: Premium Country: Germany My Request Dear Spotify-Team, I checked my bank account and noticed that I have been charged the normal premium fee instead of the student fee si...
Spotify Star
800 Views
1 replies
0 likes
I decided the other day to try the Premium subscription (free trial thankfully)basically to remove the ads, but now that I have it, it doesn't remove the ads at all. I'm wondering now what in the world would I pay $10 a month for pretty much nothing....
I decided the other day to try the Premium subscription (free trial thankfully)basically to remove the ads, but now that I have it, it doesn't remove the ads at all. I'm wondering now wha...
Moderator
572 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDevice(iPhone xR)Operating System(iOS 15.1) My Question or IssueMy current Premium subscription is due to charge me £9.99 tomorrow (27/12/2021). However, I recently received an email offering three months for free as p...
Plan Premium Country United Kingdom Device (iPhone xR) Operating System (iOS 15.1) My Question or Issue My current Premium subscription is due to charge me £9.99 tomorrow (27...
Spotify Legend
492 Views
1 replies
0 likes
I was asked to update payment information for my premium subscription, and get sent to the website. On this page you are stuck to the Premium Duo option, and after updating the payment info, you are suddenly confirming the more expensive subscription...
I was asked to update payment information for my premium subscription, and get sent to the website. On this page you are stuck to the Premium Duo option, and after updating the payment info, you are ...
Spotify Legend
1253 Views
3 replies
0 likes
PlanFree/PremiumCountryPhilippines My Question or IssueIf I subscribed to a one time payment for one year and I moved to another country after subscribing at least a month prior, will I still get Spotify Premium for the entire year?
Plan Free/Premium Country Philippines My Question or Issue If I subscribed to a one time payment for one year and I moved to another country after subscribing at least a month prio...
Spotify Legend
4829 Views
5 replies
0 likes
Plan: PremiumCountry: The Netherlands Device: OneNote Plus + MSI GF65 10SDR-1250NLOperating System: Android 11 + Windows 10 Home (tried the app + web player) My Question or IssueI share a Premium Duo account with my fiancee but I am still getting ads...
Plan: Premium Country: The Netherlands Device: OneNote Plus + MSI GF65 10SDR-1250NL Operating System: Android 11 + Windows 10 Home (tried the app + web player) My Q...
Casual Listener
17812 Views
21 replies
3 likes
