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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243722 Views

27 replies

5 likes

  • 243722 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127606 Views

119 replies

13 likes

Other
  • 127606 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3094 Views

0 replies

0 likes

iOS
  • 3094 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308498 Views

62 replies

16 likes

  • 308498 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132588 Views

19 replies

38 likes

  • 132588 Views
  • 19 replies
  • 38 likes

[iOS][Other] Lyrics not working properly when a sentence consists more than a line

When a single line lyrics display in 2 lines, the auto scrolling of lyrics won’t adapt it automatically. And it will show current lyrics lower and lower and finally i need to scroll myself to view the current line. Most found in Chinese songs. Hope c...

Casual Listener

When a single line lyrics display in 2 lines, the auto scrolling of lyrics won’t adapt it automatically. And it will show current lyrics lower and lower and finally i need to scroll myself to view th...

Billy-J

Spotify Star

746 Views

1 replies

0 likes

iOS
Other
  • 746 Views
  • 1 replies
  • 0 likes

Lyrics on Mobile

PlanPremiumLocationHong Kong DeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueI thought lyrics is available in Hong Kong since mid last year but I cannot use the lyrics function on my app. Interesting that when I am using the web version u...

Newbie

Plan Premium Location Hong Kong   Device iPhone 11 Operating System iOS 14.4   My Question or Issue I thought lyrics is available in Hong Kong since mid last year but I cannot us...

Billy-J

Spotify Star

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Superuser Contribution Newly added songs in a playlist don’t play in a group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.4 My Question or IssueA slightly obscure one… The scenario: I have a playlist which I’ve made public, and a friend of mine has followedI enter a group session with that same friend,...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.4   My Question or Issue A slightly obscure one… The scenario:   I have a playlist which I’ve made p...

CarlosE

Spotify Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Superuser Contribution Errors reporting bugs

I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted. There’s almost always an “invalid HTML”error message (even though I haven’t used any HTML, I’ve only entered...

Visitor

I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted.   There’s almost always an “invalid HTML” error m...

user-removed

Not applicable

1376 Views

7 replies

0 likes

  • 1376 Views
  • 7 replies
  • 0 likes

Superuser Contribution Unable to access drop down menu from search page when offline

Plan: PremiumCountryUSADeviceiPhone XROperating SystemiOS 14.4My Question or IssueI have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I have no problems, but for some reason when I am in offline mode and ...

Newbie

Plan: Premium Country USA Device iPhone XR Operating System iOS 14.4 My Question or Issue I have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I...

Ver

Spotify Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Are Not Saving To Artist Profile

Plan- PREMIUMCountry - CANADA DeviceiPhone 11, Macbook ProOperating SystemiOS and Mac I am having lots of issues saving my playlists to my Spotify artist account. I previously had no issues but then two days ago a lot of my artist playlists disappear...

Gig Goer

Plan- PREMIUM Country - CANADA   Device iPhone 11, Macbook Pro Operating System iOS and Mac    I am having lots of issues saving my playlists to my Spotify artist account....

Alex

Spotify Legend

1099 Views

2 replies

3 likes

  • 1099 Views
  • 2 replies
  • 3 likes

Solved!! I want to shuffle all playlists on my iPhone , like I can do on the desktop app.

PlanPremiumCountryUSADeviceiPhone 12Operating SystemLatest iOS My Question or Issue I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all of my playlists together. Why can I not seem to do the same on the iPhone app? Thi...

Newbie

Plan Premium Country USA Device iPhone 12 Operating System Latest iOS   My Question or Issue   I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all...

OneByBoo

Roadie

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Tracks in album hidden

PlanPremiumCountryThailandDeviceiPhone 11Operating SystemiOS 14.6 My Question or IssueThe album was NOT removed for licensing reason, but the track listing was hidden/invisible, and can only play via shuffle green button.

Regular

Plan Premium Country Thailand Device iPhone 11 Operating System iOS 14.6   My Question or Issue The album was NOT removed for licensing reason, but the track listing was hidden/invisib...

pnr8555

Regular

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bugs IOS

PlanPremiumCountry Netherlands Device(iPhone 8 )Operating System(iOS 14.4) My Question or IssueMultiple different bugs in the app.1. Not able to play NOT-downloaded songs with strong wifi (you just tap the song and nothing happens)note: some NOT-down...

Newbie

  Plan Premium Country  Netherlands   Device (iPhone 8 ) Operating System (iOS 14.4)   My Question or Issue Multiple different bugs in the app. 1. Not able to play NO...

Jeremy

Spotify Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with liked playlist

using iphone xs max. I have gone through and setup a liked playlist and when i get on my app the playlist isnt updated as it is on the computer. Any help or suggestions?

Casual Listener

using iphone xs max. I have gone through and setup a liked playlist and when i get on my app the playlist isnt updated as it is on the computer. Any help or suggestions?

Jeremy

Spotify Legend

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Superuser Contribution No lyrics for a Hong Kong user

I'm a Hong Kong Premium user, but there's no lyrics for my iOS devices. However, the Spotify on my Macbook can look up the lyrics which makes me confused. Also, the users in my family all have lyrics, why????? Why can't I enjoy the lyrics on my iPhon...

Newbie

I'm a Hong Kong Premium user, but there's no lyrics for my iOS devices. However, the Spotify on my Macbook can look up the lyrics which makes me confused. Also, the users in my family all have lyrics...

theretherethere

Newbie

1368 Views

2 replies

1 likes

  • 1368 Views
  • 2 replies
  • 1 likes

Superuser Contribution The UI update is hurting our feelings - this is why

I'm using spotify for over 5 years now. I was loyal all the time, except that one time when I tried to switch to Apple Music for better phone integration - but your interface was better. Now - If this UI stays as it is - I will finally make the switc...

Music Fan

  I'm using spotify for over 5 years now. I was loyal all the time, except that one time when I tried to switch to Apple Music for better phone integration - but your interface was better. Now ...

eglinski

Music Fan

5356 Views

10 replies

25 likes

  • 5356 Views
  • 10 replies
  • 25 likes

Superuser Contribution Can’t play “Liked songs” via group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueWhen connected to a group session (where I’m using my device to control/play songs on a different device), playing playlists works fine, but when I try play my...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue When connected to a group session (where I’m using my device to control/play songs ...

user-removed

Not applicable

894 Views

2 replies

0 likes

  • 894 Views
  • 2 replies
  • 0 likes

Superuser Contribution Made for you disappeared

PlanPremiumCountryUSADeviceiphone xOperating Systemios12.2 My Question or Issue About two weeks ago my Made For You deleted from the home page. It is now under the Library tab. Can't seems to get it back. Had Premium for years. Deleted and re-added a...

Casual Listener

Plan Premium Country USA Device iphone x Operating System ios12.2   My Question or Issue   About two weeks ago my Made For You deleted from the home page. It is now under the Lib...

Alex

Spotify Legend

6904 Views

18 replies

0 likes

  • 6904 Views
  • 18 replies
  • 0 likes

Superuser Contribution local files on iPhone

So i want to play songs that are on my laptop(itunes, local files on spotify) on my phone(through spotify). Following intructions given to me from my iphone, i put the songs on a playlist and marked it for a so callled "offline sync" but on my phone,...

Newbie

So i want to play songs that are on my laptop(itunes, local files on spotify) on my phone(through spotify). Following intructions given to me from my iphone, i put the songs on a playlist and marked ...

Ivan

Spotify Legend

1669 Views

5 replies

0 likes

  • 1669 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can’t filter by downloaded songs in “Liked songs”

PlanPremiumCountryArgentinaDeviceiPhone 7Operating SystemiOS 14.4Hi all! Several years ago there was a filter available in the liked songs section that enabled me to filter by downloaded songs in both online and offline mode, avoiding a long list of ...

Regular

Plan Premium Country Argentina Device iPhone 7 Operating System iOS 14.4 Hi all!   Several years ago there was a filter available in the liked songs section that enabled me to filter...

Novy

Moderator

1228 Views

3 replies

0 likes

  • 1228 Views
  • 3 replies
  • 0 likes

[iOS][Your Library] Why does Spotify keep crashing/closing?

Whenever I open Spotify and play a song, Spotify crashes at least 30 seconds into the song. It’s annoying because I try to listen to music but it keeps closing. Can anyone help me?

Visitor

Whenever I open Spotify and play a song, Spotify crashes at least 30 seconds into the song. It’s annoying because I try to listen to music but it keeps closing. Can anyone help me?

Billy-J

Spotify Star

712 Views

1 replies

0 likes

iOS
Your Library
  • 712 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t close “Invite friends to group session” screen

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueWhen you click “Invite friends” on the group session screen, the “x” is pushed way up to the top of the screen behind the iPhone clock/time, and so you can’t c...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue When you click “Invite friends” on the group session screen, the “x” is pushed way ...

Alex

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song Request

Hey y’all, At some point can you please add Place Pigalle by Elliott Smith? Spotify’s done an amazing job adding his obscure content but it’s a beautiful song and more people deserve to hear it. -TristanPremiumUSA

Casual Listener

Hey y’all,  At some point can you please add Place Pigalle by Elliott Smith? Spotify’s done an amazing job adding his obscure content but it’s a beautiful song and more people deserve to hear i...

Alex

Spotify Legend

674 Views

1 replies

1 likes

  • 674 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Crashing Iphone 11

PlanFreeCountryUSADevice(iPhone 11)Operating System(iOS 14.4) My Question or IssueSpotify keeps crashing on my after roughly 45 minutes. I have wiped the cache and completed a re-install but it is continuing to happen.

Casual Listener

Plan Free Country USA Device (iPhone 11) Operating System (iOS 14.4)   My Question or Issue Spotify keeps crashing on my after roughly 45 minutes. I have wiped the cache and completed ...

Alex

Spotify Legend

783 Views

4 replies

0 likes

  • 783 Views
  • 4 replies
  • 0 likes