Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244724 Views

27 replies

5 likes

  • 244724 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129230 Views

119 replies

13 likes

Other
  • 129230 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3187 Views

0 replies

0 likes

iOS
  • 3187 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309083 Views

62 replies

16 likes

  • 309083 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132983 Views

19 replies

38 likes

  • 132983 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Songs Disappear when Moved or Added

PlanPremiumCountryNorthern IrelandDeviceiPhone 8 My Question or IssueWhenever I move songs or add songs to my`up next’ they disappear??

Casual Listener

Plan Premium Country Northern Ireland Device iPhone 8       My Question or Issue Whenever I move songs or add songs to my `up next’ they disappear?? 

Megan31

Casual Listener

961 Views

2 replies

0 likes

disappearing songs
  • 961 Views
  • 2 replies
  • 0 likes

Albums ive downloaded keep getting undownloaded

PlanPremiumCountryUsaDevice(iPhone 8 My Question or IssueThis has happened numerous times in the last couple months, i download an album for offline listening only for it to be undownloaded. And its not just one album, its many many albums that have ...

Visitor

Plan Premium Country Usa Device (iPhone 8   My Question or Issue This has happened numerous times in the last couple months, i download an album for offline listening only for it to be u...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sharing Playlists from iOS App

PlanPremiumCountryUSA DeviceiPhone 11 Pro MaxOperating System(iOS 13.4.1) I have Spotify Version 8.5.53.996 on my phone and within my public playlists, I do not have the 'menu' option that would allow me to share/edit/add to queue/etc. the playlists....

Newbie

  Plan Premium Country USA   Device iPhone 11 Pro Max Operating System (iOS 13.4.1)   I have Spotify Version 8.5.53.996 on my phone and within my public playlists, I do not ...

Mario

Spotify Legend

718 Views

1 replies

0 likes

iphone 11 pro max
iphone app
  • 718 Views
  • 1 replies
  • 0 likes

Offline albums STILL not queueing despite spotify saying they fixed it

PlanPremiumCountryUSDeviceIphone 8Operating SystemiOS 13.4.1 My Question or IssueI am livid. After going through multiple troubleshooting steps leading to deleting and reinstalling the app, redownloading all of my offline music three times, some albu...

Gig Goer

  Plan Premium Country US Device Iphone 8 Operating System iOS 13.4.1   My Question or Issue I am livid.  After going through multiple troubleshooting steps leading to del...

JhonesF

Casual Listener

1117 Views

4 replies

3 likes

  • 1117 Views
  • 4 replies
  • 3 likes

No "add Liked songs" into a specific playlist

PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemiOS 12 My Question or IssueHi,I was trying to organize my songs into different playlists based on different languages. When I created the playlist by adding songs from liked songs, the liked song...

Visitor

Plan Premium Country Canada Device iPhone 6S Operating System iOS 12   My Question or Issue Hi, I was trying to organize my songs into different playlists based on different languages...

713 Views

0 replies

0 likes

  • 713 Views
  • 0 replies
  • 0 likes

Music stops after 2 songs if out of house using data

PlanFreeCountryUkDeviceiPhone 5sOperating SystemiOS 12(I’m guessing, not certain. I do know it won’t update further though) My Question or Issuemy Spotify will only play 2 songs if I’m playing it using data. If I touch or try and skip any songs it wo...

Casual Listener

Plan Free Country Uk Device iPhone 5s Operating System iOS 12(I’m guessing, not certain. I do know it won’t update further though)   My Question or Issue my Spotify will only play 2 so...

nocomply65

Gig Goer

1715 Views

6 replies

0 likes

  • 1715 Views
  • 6 replies
  • 0 likes

Apple CarPlay - Playlist Played In Wrong Order

Hello Spotify, I an facing issue with playing my playlists in wrong order in Apple CarPlay. I think it is because of recent iOS 13.3.1 update. From nature of Apple CarPlay are all playlist songs are sorted from most recent to oldest, at least my play...

Casual Listener

Hello Spotify, I an facing issue with playing my playlists in wrong order in Apple CarPlay. I think it is because of recent iOS 13.3.1 update. From nature of Apple CarPlay are all playlist songs are ...

Envythenv

Casual Listener

2066 Views

2 replies

3 likes

  • 2066 Views
  • 2 replies
  • 3 likes

I can't see my Next In Queue and Now Playing

Good Day Spotify Community I have a problem with my Spotify App in my iPhone 6, it does not show the Next In Queue whenever I queue my music and also the Now Playing. I already deleted and downloaded the app again to see if it's fixed but still the i...

Casual Listener

Good Day Spotify Community   I have a problem with my Spotify App in my iPhone 6, it does not show the Next In Queue whenever I queue my music and also the Now Playing. I already deleted and d...

notmjv

Casual Listener

2671 Views

3 replies

3 likes

  • 2671 Views
  • 3 replies
  • 3 likes

Syncing between devices

PlanPremiumDeviceIPhone XOperating SystemiOS 13.3.1 My Question or IssueHello, I am trying to sync a mp3 audio file (that does not exist on spotify) through the local files feature. I have already looked through the tutorials and followed the steps. ...

Visitor

Plan Premium Device IPhone X Operating System iOS 13.3.1   My Question or Issue Hello,   I am trying to sync a mp3 audio file (that does not exist on spotify) through the local fi...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Superuser Contribution Whole album is being saved instead of just the songs I saved

PlanPremiumCountryUSADeviceiPhonse 6sOperating SystemIOS 12.1.4 My Question or IssueI use the album section of spotify for 95% of when im listening to music. There are few albums I have the entirety of saved. I prefer to save only a handful of songs ...

Music Fan

  Plan Premium Country USA Device iPhonse 6s Operating System IOS 12.1.4   My Question or Issue I use the album section of spotify for 95% of when im listening to music. There ar...

AlexandreC81

Regular

10598 Views

23 replies

38 likes

  • 10598 Views
  • 23 replies
  • 38 likes

How to sync local files from my PC to my phone

My Question or Issue I have songs from my local files in my playlist on my PC. However, I can't play them on my mobile phone. The link is a link to a image that is what that song looks like in my playlist on my phone. It's grayed out and it won't let...

Visitor

My Question or Issue   I have songs from my local files in my playlist on my PC. However, I can't play them on my mobile phone. The link is a link to a image that is what that song looks like ...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Playlist's Description

PlanPremiumCountryBrasilDeviceiPhone 5sOperating SystemWindows 10 My Question or IssueI can't see my playlists's description on mobile. i wanna be able to see peoples's description and them to see mines

Regular

Plan Premium Country Brasil Device iPhone 5s Operating System Windows 10   My Question or Issue I can't see my playlists's description on mobile. i wanna be able to see peoples's descr...

Ivan

Spotify Legend

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

UI in slideover mode

PlanPremiumCountryVietnamDeviceiPad 6th Generation 2018Operating SystemiPadOS 13 My Question or IssueIn slideover mode, the last row of icons is super close to the bottom. in my opinion it doesn’t look very nice.

Visitor

Plan Premium Country Vietnam Device iPad 6th Generation 2018 Operating System iPadOS 13   My Question or Issue In slideover mode, the last row of icons is super close to the bottom. in...

632 Views

0 replies

0 likes

  • 632 Views
  • 0 replies
  • 0 likes

(iOS) shuffling from song in playlist to random song?

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.3.1 No matter what I do, it will not play within my playlist. It will play the first song I choose then go to some random song outside of my playlist as that isn’t even in the same genre. Shu...

Casual Listener

  Plan Premium Country USA Device iPhone 11 Operating System iOS 13.3.1    No matter what I do, it will not play within my playlist. It will play the first song I choose then...

467 Views

0 replies

1 likes

  • 467 Views
  • 0 replies
  • 1 likes

Superuser Contribution Shuffle Toggle not there

I have Spotify free on an iPhone 8 with the newest iOS. My brother also has free but uses an android that is most up to date. For some reason I am unable to toggle on/off my shuffle.( I don’t have the button) While my brother has the button to do so....

Casual Listener

I have Spotify free on an iPhone 8 with the newest iOS. My brother also has free but uses an android that is most up to date. For some reason I am unable to toggle on/off my shuffle.( I don’t have th...

bcarlaw1

Casual Listener

842 Views

2 replies

0 likes

  • 842 Views
  • 2 replies
  • 0 likes

"See more" link not working on playlist episode description

Family PlanPremiumUSA Iphone 11 - updated to newest version Hey there, this is a small thing but for some reason, the links that say "see more" on playlist episodes won't expand the playlist episode descriptions. How can I fix this?

Visitor

Family Plan Premium USA   Iphone 11 - updated to newest version   Hey there, this is a small thing but for some reason, the links that say "see more" on playlist episodes won't expand...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

EQ. see houw much dB the sliders decrease or increase.

PlanPremiumCountryNLDeviceiPhone SEMy Question or IssueSee only freqeunties in EQ, not how much dB decrease or increase. Want they add this to the interface.

Music Fan

Plan Premium Country NL Device iPhone SE My Question or Issue See only freqeunties in EQ, not how much dB decrease or increase.   Want they add this to the interface.  

880 Views

0 replies

0 likes

slider
  • 880 Views
  • 0 replies
  • 0 likes

Stop playing after 10 seconds

Premium planAustraliaiPhone 6sOperating SystemiOS 13.3.1 My Question or IssueIf Spotify is connected to google home, then songs stop playing in 10 seconds, also a few songs skipping automatically on both phone and speaker. When I unlink Spotify from ...

Visitor

Premium plan Australia iPhone 6s Operating System iOS 13.3.1   My Question or Issue If Spotify is connected to google home, then songs stop playing in 10 seconds, also a few songs sk...

691 Views

0 replies

0 likes

  • 691 Views
  • 0 replies
  • 0 likes

Superuser Contribution Streaming errors

so i’m a artist on spotify and i just hit 10 k streams woho! it’s been a week since i dropped my song. So yesterday i hit 10 k and today i woke up and had 8.411 streams? it is stuck there aswell. help please

Visitor

so i’m a artist on spotify and i just hit 10 k streams woho! it’s been a week since i dropped my song. So yesterday i hit 10 k and today i woke up and had 8.411 streams? it is stuck there aswell. hel...

Ivan

Spotify Legend

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Audio volume normalization doesn't do notting on iOS and Windows.

PlanPremiumCountryNLDeviceiPhone SE, PCOperating SystemiOS 13.4.1, Windows 8.1 x64 My Question or IssueThe Audio normalization function do not do anything (not working) on iOS and Windows desktop client. I experiences it as a placebo function.It is a...

Music Fan

Plan Premium Country NL Device iPhone SE, PC Operating System iOS 13.4.1, Windows 8.1 x64   My Question or Issue The Audio normalization function do not do anything (not working) on iO...

1022 Views

0 replies

1 likes

  • 1022 Views
  • 0 replies
  • 1 likes