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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89190 Views

9 replies

2 likes

Account
Login
  • 89190 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

760231 Views

18 replies

29 likes

  • 760231 Views
  • 18 replies
  • 29 likes

Trouble with gaining Premium; frustrations.

I paid for my brother's Spotify Premium as an early Christmas present, but I paid with the same card I'm trying to get my Premium with today. I filled out the card information but it told me when I hit the 'sign-up for Premium' that I had already use...

Casual Listener

I paid for my brother's Spotify Premium as an early Christmas present, but I paid with the same card I'm trying to get my Premium with today. I filled out the card information but it told me when I h...

sdbe

Newbie

463 Views

5 replies

1 likes

Account
Free
Other
Premium
Subscription
  • 463 Views
  • 5 replies
  • 1 likes

Solved!! Cant buy Premium because of "Javascript".

Hey guys,i wanted to buy Spotify Premium for the 0,99€ and when i click on "pay with Paypal" it says: "You have to activate Javascript". Hte problem is that i activated javascript and so on and it still doesn't work. Any tips?

Casual Listener

Hey guys, i wanted to buy Spotify Premium for the 0,99€ and when i click on "pay with Paypal" it says: "You have to activate Javascript". Hte problem is that i activated javascript and so on and it ...

cowabungakid

Newbie

2059 Views

8 replies

0 likes

Premium
  • 2059 Views
  • 8 replies
  • 0 likes

PAY FOR SPOTIFY PREMIUM AND DIDNT GET IT

Recently i've paid for my reinscription to Premium account but besides de charge has been made into my credit card, I'm still having the free version. Could you please help?

Casual Listener

Recently i've paid for my reinscription to Premium account but besides de charge has been made into my credit card, I'm still having the free version.   Could you please help? 

eri_electricity

Casual Listener

410 Views

2 replies

0 likes

Account
Premium
Subscription
  • 410 Views
  • 2 replies
  • 0 likes

Refund for Premium service

I recently bought the premium sevice for 9.99 for 3 months. Thought this was a good deal. I bought it the other day. Well i logged in today to see that the same plan is now 0.99 for 3 months!! I would like to take advantage of this deal! I have been ...

Newbie

I recently bought the premium sevice for 9.99 for 3 months. Thought this was a good deal. I bought it the other day. Well i logged in today to see that the same plan is now 0.99 for 3 months!! I woul...

OviiiOne

Community Legend

257 Views

1 replies

0 likes

Premium
Subscription
  • 257 Views
  • 1 replies
  • 0 likes

All my saved songs from "Your Music" are gone!!!

Hi, so i opened today Spotify to listen to some music while I work and saw that out of nowhere all my songs that I have been saving for more than 3 years are gone. Would please help me with this? Can I get my songs back? There were I think around 300...

Casual Listener

Hi, so i opened today Spotify to listen to some music while I work and saw that out of nowhere all my songs that I have been saving for more than 3 years are gone. Would please help me with this? Can...

gnovella16

Roadie

224 Views

1 replies

0 likes

Account
Other
Premium
  • 224 Views
  • 1 replies
  • 0 likes

promocion 3 meses x 1

Hola.Me aparece la opción de una oferta que se llama "vuelve a premium" de 3 meses por 1 pero no me puedo suscribir. Hago click en el anuncio de Spotify pero no hay ningun link como para comprar. He intentado desde donde dice Obtener premium pero me ...

Newbie

Hola. Me aparece la opción de una oferta que se llama "vuelve a premium" de 3 meses por 1 pero no me puedo suscribir. Hago click en el anuncio de Spotify pero no hay ningun link como para comprar. H...

anacoretark

Casual Listener

848 Views

2 replies

0 likes

Premium
Subscription
  • 848 Views
  • 2 replies
  • 0 likes

I pay for premium and can not get into my account

I logged out on my phone and when I tried to sign back in, I was told my password was wrong. No problem, I went to forgot password. I go to forgot password and it tells me there is no account under that email address. I sign into my email and find my...

Newbie

I logged out on my phone and when I tried to sign back in, I was told my password was wrong. No problem, I went to forgot password. I go to forgot password and it tells me there is no account under t...

gnovella16

Roadie

205 Views

1 replies

0 likes

Premium
  • 205 Views
  • 1 replies
  • 0 likes

Can't link new Spotify account to Facebook

I am trying to link my new Spotify Account to my Facebook page but it says that my FB page is already linked to another Spotify account that I setup years ago and no longer use. How can I link the new Spotify account to my Facebook account? Please he...

Newbie

I am trying to link my new Spotify Account to my Facebook page but it says that my FB page is already linked to another Spotify account that I setup years ago and no longer use. How can I link the ne...

gnovella16

Roadie

238 Views

1 replies

0 likes

Other
  • 238 Views
  • 1 replies
  • 0 likes

Incorrect facebook link

Hi I had spotify premium free for 12 months from Vodafone - my spotify account is linked to the wrong facebook account but I cannot disconnect it despite multiple attempts.are you able to help - it should be connected to -thanks in advance.

Visitor

Hi I had spotify premium free for 12 months from Vodafone - my spotify account is linked to the wrong facebook account but I cannot disconnect it despite multiple attempts.are you able to help - it s...

Steph_B

Roadie

214 Views

1 replies

0 likes

Premium
  • 214 Views
  • 1 replies
  • 0 likes

change country

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Casual Listener

?

user-removed

Not applicable

251 Views

1 replies

0 likes

Other
Premium
  • 251 Views
  • 1 replies
  • 0 likes

Bought premium for 3 months but would like to cancel the auto subscription after the 3 months are up

I bought the 3-month premium for $4.90 HKD offer 5 minutes ago, and I would like to know how I can make it so that it wont automatically renew after the 3-month period. The website said that I need to click cancel subscription, but if I click that, w...

Newbie

I bought the 3-month premium for $4.90 HKD offer 5 minutes ago, and I would like to know how I can make it so that it wont automatically renew after the 3-month period. The website said that I need t...

Steph_B

Roadie

256 Views

1 replies

0 likes

Premium
Subscription
  • 256 Views
  • 1 replies
  • 0 likes

making songs available

On the Brazil Spotify, some songs are grayed out, and I would love to listen to those songs. Per example, the glee songs from the last couple of seasons aren't there and I would like to have them. How to fix this? I know that this issue is because of...

Casual Listener

On the Brazil Spotify, some songs are grayed out, and I would love to listen to those songs. Per example,  the glee songs from the last couple of seasons aren't there and I would like to have th...

Steph_B

Roadie

255 Views

1 replies

0 likes

Premium
  • 255 Views
  • 1 replies
  • 0 likes

subscribed with extra charge

I keep getting charged $30 on top of my $10 I screenshoted my bank statement and I'm tired of this. You'll be losing a loyal customer if it doesn't stop

Newbie

I keep getting charged $30 on top of my $10 I screenshoted my bank statement and I'm tired of this. You'll be losing a loyal customer if it doesn't stop

Steph_B

Roadie

254 Views

1 replies

0 likes

Account
Premium
Subscription
  • 254 Views
  • 1 replies
  • 0 likes

Spotify Community: Accepted Solutions not tracked properly.

Yesterday, one of my comments on a post in the community got marked as an "Accepted Solution". When I look at my community statistics, the "Number of accepted solutions" count didn't go up by one (should be two, but it's one), and neither did my Badg...

Roadie

Yesterday, one of my comments on a post in the community got marked as an "Accepted Solution".  When I look at my community statistics, the "Number of accepted solutions" count didn't go up by o...

KatesHere

Community Legend

452 Views

3 replies

0 likes

Account
  • 452 Views
  • 3 replies
  • 0 likes

Playlist followers stuck at 10783

I receive numerous emails everyday saying i have new followers for my playlist. But it has been stuck at or around this number of followers for some months now. This is my playlist. Its a kickass one.https://open.spotify.com/user/1231016763/playlist/...

Newbie

I receive numerous emails everyday saying i have new followers for my playlist. But it has been stuck at or around this number of followers for some months now. This is my playlist. Its a kickass one...

gnovella16

Roadie

189 Views

1 replies

0 likes

Premium
  • 189 Views
  • 1 replies
  • 0 likes

subscribed for premium but not getting it

I upgrade for a 3 month premium subscription on spotify but it doesn't work. The payment has been less in my account. I already try to sign in and out but its still not working

Newbie

I upgrade for a 3 month premium subscription on spotify but it doesn't work. The payment has been less in my account. I already try to sign in and out but its still not working

Steph_B

Roadie

182 Views

1 replies

0 likes

Premium
Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Re: Spotify Family (Q&A)

HI, i am using spotify from india, i want to go premium as it is showing 3 months premium in 1$ but it wont accept my Card, So can anyone do payment on my behalf? i will transfer via paypal first. If anyone could help me out.ThanksBrarbaljinder096@gm...

Casual Listener

HI, i am using spotify from india, i want to go premium as it is showing 3 months premium in 1$ but it wont accept my Card, So can anyone do payment on my behalf? i will transfer via paypal first. If...

Oreste

Composer

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

He pagado Spotify Premium por PayPal pero no funciona

He pagado Spotify Premium por PayPal, la oferta de 3 meses 1€, en el banco me sale que se lo han cobrado pero no se ha activado. Pero el pago lo tengo.

Newbie

He pagado Spotify Premium por PayPal, la oferta de 3 meses 1€, en el banco me sale que se lo han cobrado pero no se ha activado.   Pero el pago lo tengo.  

Steph_B

Roadie

647 Views

1 replies

0 likes

Premium
Subscription
  • 647 Views
  • 1 replies
  • 0 likes

Cant access account

Hi,Today I made a new spotify account so I didn't have to go back and delete all my music from 8th grade and so I can start fresh. After I made the account I paid for the premium deal of 3 mnths./$.99. Since then I can't access my account. It says in...

Newbie

Hi, Today I made a new spotify account so I didn't have to go back and delete all my music from 8th grade and so I can start fresh. After I made the account I paid for the premium deal of 3 mnths./$...

gnovella16

Roadie

289 Views

1 replies

0 likes

Login
  • 289 Views
  • 1 replies
  • 0 likes