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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406219 Views
  • 958 replies
  • 107 likes
  • Account
  • 406219 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175953 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175953 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100021 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100021 Views
  • 68 replies
  • 10 likes

Buying through itunes

Am i able to buy premium through itunes but still get the college student discount?

  • Casual Listener
  • Am i able to buy premium through itunes but still get the college student discount?
  • Bittencourt
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
  • 141 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Contact me Immeditely!! <---Not a happy customer

I am unable to remove my card from your subscription proccess; the password box is not displayed and i'm extremely agitated and it is really messing with me that you guys won't let me leave and keep sending me on a merry go round chase to i tried con...

  • Casual Listener
  • I am unable to remove my card from your subscription proccess; the password box is not displayed and i'm extremely agitated and it is really messing with me that you guys won't let me leave and keep ...
  • Dukeofmanor
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 243 Views
  • 2 replies
  • 0 likes

Delete my account

Hi Spotify team,I would like to delete this account "gerxon.rivera" because i have another premium account "yardawgz" so that i can connect it to my facebook account can you help me please? Love your app btw.Thanks.

  • Newbie
  • Hi Spotify team, I would like to delete this account "gerxon.rivera" because i have another premium account "yardawgz" so that i can connect it to my facebook account can you help me please? Lov...
  • KatesHere
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! how to create an account without being connected via Facebook ?

Hello, I recently upgrade my accoun to a Premium account. when I tried to create my account, he told me that my e-mail adress was already used.Of course it is used because my e-mail is use for facebook. I'd like to be connected to spotify but without...

  • Newbie
  • Hello,   I recently upgrade my accoun to a Premium account. when I tried to create my account, he told me that my e-mail adress was already used. Of course it is used because my e-mail is use...
  • KatesHere
  • Community Legend
  • 474 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 474 Views
  • 1 replies
  • 1 likes

Premium accoubt

I just paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment was done properly.After I did that, I created my own spotify a...

  • Casual Listener
  • I just paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment was done pr...
  • JAANEB
  • Casual Listener
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium
  • 192 Views
  • 1 replies
  • 0 likes

I did't get the 9.99/month offer

When I started Spotify, I received a free trial of 7 days and I upgraded to premium for $12.99/month. I logged on today on my pc for the first time and see there is an offer for 30 days free and $9.99/month. How come I didn't get that offer and can I...

  • Newbie
  • When I started Spotify, I received a free trial of 7 days and I upgraded to premium for $12.99/month.  I logged on today on my pc for the first time and see there is an offer for 30 days free an...
  • KatesHere
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Facebook account not working correctly, would like to disconnect from facebook, start over.

I am trying to use spotify for the first time. Apparently, years ago I signed up with facebook and it says that my email address is associated with a facebook account. When I try to recover my password, it tells me I cannot because I logged in with m...

  • Newbie
  • I am trying to use spotify for the first time. Apparently, years ago I signed up with facebook and it says that my email address is associated with a facebook account. When I try to recover my passwo...
  • Bittencourt
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
  • 179 Views
  • 1 replies
  • 0 likes

Was taken of premium

  • Casual Listener
  • Bittencourt
  • Spotify Star
  • 222 Views
  • 4 replies
  • 1 likes
  • Premium
  • 222 Views
  • 4 replies
  • 1 likes

Solved!! Increasing the members in a family plan

I've had a family plan for a few months. Now I want to add a member to the account. I know that there will be an additional $5/month charge. There does not seemt to be any method at all to increase the number of members in a family plan. i'd call sup...

  • Casual Listener
  • I've had a family plan for a few months.  Now I want to add a member to the account.  I know that there will be an additional $5/month charge.  There does not seemt to be any method at...
  • neo7656
  • Newbie
  • 1607 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1607 Views
  • 3 replies
  • 0 likes

Paying with paypal

How can I pay for a student account with paypal? I only get the option to pay with card, and the link that says "other payment options" just says change country or pick card.

  • Newbie
  • How can I pay for a student account with paypal? I only get the option to pay with card, and the link that says "other payment options" just says change country or pick card.
  • Bittencourt
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

New email address and can't remember my password

Hi! What should I do?I have a new email address, I can't use the old one anymore.Now I don't remember my password to Spotify anymore so I can't change tha email address in my account. When I tried to ask help from Spotify, they sent the help to my ol...

  • Newbie
  • Hi!   What should I do? I have a new email address, I can't use the old one anymore. Now I don't remember my password to Spotify anymore so I can't change tha email address in my account. Wh...
  • Oreste
  • Composer
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

Old Facebook Email still taken

So first off I wanted to disconnect my spotify account from my facebook account but I signed up with facebook so I accepted that I had to make a new account and switch my playlists over so I tried to make a new account however it said the email was t...

  • Visitor
  • So first off I wanted to disconnect my spotify account from my facebook account but I signed up with facebook so I accepted that I had to make a new account and switch my playlists over   so I...
  • Bittencourt
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 188 Views
  • 1 replies
  • 0 likes

my account doesn't exsist

a few times ago I've made my spotify account logging in with facebook, in June 2015 my facebook account has been blocked but spotify has still working until now...I don't know how to change my spotify password. I need help

  • Newbie
  • a few times ago I've made my spotify account logging in with facebook, in June 2015 my facebook account has been blocked but spotify has still working until now...I don't know how to change my spotif...
  • Oreste
  • Composer
  • 132 Views
  • 1 replies
  • 0 likes
  • Login
  • 132 Views
  • 1 replies
  • 0 likes

Wrong Facebook account

I purchase Spotify tru the wrong favebook account how do I fix this? All my playlists are gone I been emailing them but they haven't reply

  • Newbie
  • I purchase Spotify tru the wrong favebook account how do I fix this? All my playlists are gone I been emailing them but they haven't reply
  • Oreste
  • Composer
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
  • 121 Views
  • 1 replies
  • 0 likes

How to delete my account

I'm wanting to delete my account but whenever I try to access the contact form nothing happens, and when I email I just get sent back the same useless suggestions over and over. What am I supposed to do???

  • Visitor
  • I'm wanting to delete my account but whenever I try to access the contact form nothing happens, and when I email I just get sent back the same useless suggestions over and over. What am I supposed to...
  • Oreste
  • Composer
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Vodafone 6 months free not working...very annoyed

I've been using Spotify premium for quite some time now...just got a new phone and it came with 6 months free. I was instructed to cancel my current premium which I did and then clicked the link through Vodafone....but my account is now still set to ...

  • Casual Listener
  • I've been using Spotify premium for quite some time now...just got a new phone and it came with 6 months free.    I was instructed to cancel my current premium which I did and then clicke...
  • BrizzB
  • Casual Listener
  • 168 Views
  • 2 replies
  • 0 likes
  • Premium
  • 168 Views
  • 2 replies
  • 0 likes

Vodafone premiums

I have just got a new contract with Vodafone and Spotify premium came with it. So I got the text from Vodafone and activated my account for Spotify premium. About an hour later I attempted to log into the new account that I made but it does not say I...

  • Newbie
  • I have just got a new contract with Vodafone and Spotify premium came with it. So I got the text from Vodafone and activated my account for Spotify premium. About an hour later I attempted to log int...
  • Oreste
  • Composer
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
  • 130 Views
  • 1 replies
  • 0 likes

transaction problem

newish user in UK. i'm trying to pay for pRemium but the site won't let me. Checked with my bank about any possible issues but they say there isn't any problem with account, funds or card. i had a previous account but can't remember the details so st...

  • Newbie
  • newish user in UK. i'm trying to pay for pRemium but the site won't let me. Checked with my bank about any possible issues but they say there isn't any problem with account, funds or card.   i...
  • Oreste
  • Composer
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 180 Views
  • 1 replies
  • 0 likes

Issue with account merge

Hi all.Well the other day, I emailed Spotify to see if they could merge my account, which they emailed and claimed they did. My followers was transfered but my playlists wasn't and those are the main thing I needed as it took me ages to build up my o...

  • Casual Listener
  • Hi all. Well the other day, I emailed Spotify to see if they could merge my account, which they emailed and claimed they did. My followers was transfered but my playlists wasn't and those are the ma...
  • gazwhitehouse
  • Casual Listener
  • 103 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 103 Views
  • 1 replies
  • 0 likes

Solved!! Can't login

=== START OF TEMPLATE ===Brief description of the issue: Every time I try to login I get logged outSteps to reproduce the issue:I tried logining on windows. It allowed me to login briefly then it logged me out and said The username or password is inc...

  • Casual Listener
  • === START OF TEMPLATE === Brief description of the issue: Every time I try to login I get logged out Steps to reproduce the issue: I tried logining on windows. It allowed me to login briefly then...
  • user-removed
  • Not applicable
  • 367 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 367 Views
  • 3 replies
  • 0 likes