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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398571 Views
  • 948 replies
  • 107 likes
  • Account
  • 398571 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171542 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171542 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99115 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99115 Views
  • 68 replies
  • 10 likes

Forgot my Password

Hello there I forgot my password to Spotify so I tried to recover it through the "forgot my password" page. However I fill in my email address then get the confirmation from Spotify that it will be send to my email, yet the email never arrives. I tri...

  • Visitor
  • Hello there I forgot my password to Spotify so I tried to recover it through the "forgot my password" page. However I fill in my email address then get the confirmation from Spotify that it wi...
  • user-removed
  • Not applicable
  • 590 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 590 Views
  • 2 replies
  • 0 likes

Solved!! I cannot use my giftcard because of having not used up free trial

Hello everybody, I ran into quite a weird problem today. I went to my local Dutch supermarket and bought a €30 giftcard for Spotify because I do not have a credit card or any of the other ways of paying for an automaticly continueing package, that ch...

  • Casual Listener
  • Hello everybody,   I ran into quite a weird problem today. I went to my local Dutch supermarket and bought a €30 giftcard for Spotify because I do not have a credit card or any of the other ...
  • Liam
  • Community Legend
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

About privacy

My Spotify page(http://open.spotify.com/user/vipoke) is showing my full name, and I don't want that. What can I do?

  • Visitor
  • My Spotify page(http://open.spotify.com/user/vipoke) is showing my full name, and I don't want that.   What can I do? 
  • Peter__
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

I want to deactivate my Facebook account. However I want to keep my Spotify Premium account.

I have been through some of these community board and I can't find an actual solution to this. Is there really nobody from a tech support I can contact directly who can fix this ?? Why should I have to rely on community support board when I am paying...

  • Newbie
  • I have been through some of these community board and I can't find an actual solution to this. Is there really nobody from a tech support I can contact directly  who can fix this ?? Why should...
  • Taylor
  • Community Legend
  • 2528 Views
  • 4 replies
  • 3 likes
  • Login
  • 2528 Views
  • 4 replies
  • 3 likes

iphone will not download playlists for offline use

i am a premium member but cannot sync playlists onto iphone, works fine with ipad but iphone is where i want to use this most so not happy about paying subscriptions for half a service, fix now please!!!! playlists start to download but never do! ple...

  • Regular
  • i am a premium member but cannot sync playlists onto iphone, works fine with ipad but iphone is where i want to use this most so not happy about paying subscriptions for half a service, fix now pleas...
  • Peter__
  • Community Legend
  • 1619 Views
  • 6 replies
  • 0 likes
  • 1619 Views
  • 6 replies
  • 0 likes

504 Gateway Time-out nginx

I'd like to buy a Spotify E-card all morning in here: https://www.spotify.com/nl/get-spotify/e-card/ but after I give in my Credit Card data en try to verrify the buy, i get a 504 Gateway Time-out, nginx error. Seems to be a server side error. Can yo...

  • Casual Listener
  • I'd like to buy a Spotify E-card all morning in here: https://www.spotify.com/nl/get-spotify/e-card/  but after I give in my Credit Card data en try to verrify the buy, i get a 504 Gat...
  • Peter__
  • Community Legend
  • 1992 Views
  • 8 replies
  • 0 likes
  • 1992 Views
  • 8 replies
  • 0 likes

Using my premium account on my new computer

I am a subscriber to Spotify Premium. I have bought a new computer and downloaded Spotify onto this new computer however it does not recognize that I'm a premium user.If I download Spotify Premium onto this new computer using the same account will I ...

  • Newbie
  • I am a subscriber to Spotify Premium. I have bought a new computer and downloaded Spotify onto this new computer however it does not recognize that I'm a premium user. If I download Spotify Premium ...
  • Peter__
  • Community Legend
  • 1877 Views
  • 2 replies
  • 0 likes
  • 1877 Views
  • 2 replies
  • 0 likes

Nightmare trying to reset my password

It is impossible to reset my password. The link seems no working at all. Last time it happend to me, I put a ticket for support and they fix it for me, but now I do not know how to put a support ticket. Anybody in the comunity knows? Thanks in advanc...

  • Casual Listener
  • It is impossible to reset my password. The link seems no working at all. Last time it happend to me, I put a ticket for support and they fix it for me, but now I do not know how to put a support tick...
  • Liam
  • Community Legend
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Can't change facebook user on Spotify

Hello!Just this week I noticed that my Spotify account had been linked from my facebook to my brothers facebook (we share the same account, sorry guys) without any warning. Is there a way to change this? I did not sign up via facebook and I've also t...

  • Newbie
  • Hello! Just this week I noticed that my Spotify account had been linked from my facebook to my brothers facebook (we share the same account, sorry guys) without any warning. Is there a way to change...
  • Peter__
  • Community Legend
  • 297 Views
  • 4 replies
  • 0 likes
  • 297 Views
  • 4 replies
  • 0 likes

Payment Bug(?)

So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here.When using PayPal to fund a Spotify account, if the account linked to PayPal has no money in it, the spoti...

  • Casual Listener
  • So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here. When using PayPal to fund a Spotify account, if the...
  • ChristianTW
  • Casual Listener
  • 532 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 532 Views
  • 2 replies
  • 0 likes

I accidentally deleted my playlist, help me!

It was called summer 2013 is there anyway i can get it back! My husband made a mistake

  • Newbie
  • It was called summer 2013 is there anyway i can get it back! My husband made a mistake 😞
  • Peter__
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

My unlimited subscription won't let me stream my music anymore please help!

Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming. So today I log in to listen to some music and ever...

  • Casual Listener
  • Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming....
  • Sam
  • Spotify
  • 699 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 699 Views
  • 3 replies
  • 0 likes

Just got the free trial but still o minutes.

So I just got the free premium trial for 30 day, but on my spotify it still says 0 minutes. Checked my account on the website and it says that I got a premium suscription. So why does it not work?

  • Visitor
  • So I just got the free premium trial for 30 day, but on my spotify it still says 0 minutes. Checked my account on the website and it says that I got a premium suscription. So why does it not work?
  • Peter__
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

How to move/transfer my Radio choices, playlists etc from Facebook account to my new non FB account

I've initially registered using a FB account and have chosen free trial. Subsequently I opened another account using a user name i.e. non FB and ALSO have chosen to pay for the Premium service. Now I want to transfer my stuff from the FB to the non F...

  • Newbie
  • I've initially registered using a FB account and have chosen free trial. Subsequently I opened another account using a user name i.e. non FB and ALSO have chosen to pay for the Premium service. Now I...
  • Peter__
  • Community Legend
  • 877 Views
  • 2 replies
  • 0 likes
  • Premium
  • 877 Views
  • 2 replies
  • 0 likes

Solved!! Only sync on 3 devices?

I have spotify installed on my phone, home computer, work computer and my tablet and it's really annoying that you only allow syncing on only 3 devices.

  • Newbie
  • I have spotify installed on my phone, home computer, work computer and my tablet and it's really annoying that you only allow syncing on only 3 devices.
  • Liam
  • Community Legend
  • 1807 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 1807 Views
  • 1 replies
  • 1 likes

Solved!! Why can't I use Spotify offline playlists on two devices at the same time?

Hello, I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offline? Thanks in advance. Best regards Claus

  • Casual Listener
  • Hello,   I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offl...
  • Blochie
  • Casual Listener
  • 1230 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1230 Views
  • 2 replies
  • 0 likes

Ads on Spotify (Premium Subscriber)

As a premium subscriber, why are there ads at the top of my Discover page?

Screen Shot 2013-06-25 at 10.44.11 AM.png original.png
  • Music Fan
  • As a premium subscriber, why are there ads at the top of my Discover page?  
  • musickevin
  • Music Fan
  • 2669 Views
  • 14 replies
  • 1 likes
  • Premium
  • 2669 Views
  • 14 replies
  • 1 likes

Solved!! Device limit trouble. can i delete

I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems. My brother gaves me his laptop as long as ism wai...

  • Casual Listener
  • I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems...
  • Peter__
  • Community Legend
  • 2716 Views
  • 14 replies
  • 0 likes
  • 2716 Views
  • 14 replies
  • 0 likes

ya no tengo premium y lo acabo de pagar!!!!!!!

pague el servicio Premium por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se supone que lo que pague era para todos mis dispositivos ojalá...

  • Newbie
  • pague el servicio Premium  por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se...
  • Peter__
  • Community Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes

Removing Recommendations.

On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so. As I would rather not be reminded of this criminal's existenc...

  • Newbie
  • On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so.   A...
  • Peter__
  • Community Legend
  • 28819 Views
  • 4 replies
  • 47 likes
  • 28819 Views
  • 4 replies
  • 47 likes