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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80350 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653676 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734087 Views
18 replies
29 likes
Hi! We use Spotify at work - when I clicked a Spotify song on a Facebook friend's profile this morning, it linked my account to the office Spotify. I have my own personal Spotify/Facebook account. Is there any way to unlink me and make this account f...
Hi! We use Spotify at work - when I clicked a Spotify song on a Facebook friend's profile this morning, it linked my account to the office Spotify. I have my own personal Spotify/Fac...
Community Legend
626 Views
1 replies
0 likes
Hi, I got some issues with my facebook account. I'm italian, so excuse me for my bad english. In february I joined spotify logging into it from my facebook account, then last July I accidently unlinked spotify and facebook. To fix this situation, I'v...
Hi, I got some issues with my facebook account. I'm italian, so excuse me for my bad english. In february I joined spotify logging into it from my facebook account, then last July I accidently...
Community Legend
1895 Views
1 replies
0 likes
Hi My problem started when I wanted to log in not using Facebook. After that I could not log in, in any way or shape. I tried everything. Therefore I tried to log in as a new member because I thought that it would somehow clear the memory of my brows...
Hi My problem started when I wanted to log in not using Facebook. After that I could not log in, in any way or shape. I tried everything. Therefore I tried to log in as a new member beca...
Casual Listener
564 Views
4 replies
0 likes
Me habeies cobrado dos veces el sevicio spotify premium del que ya me he dado de baja incluso antes de acabar el mes completo. Por favor pido se mr devuelva el dinero en mi cuenta de nuevo. Gracias.
Me habeies cobrado dos veces el sevicio spotify premium del que ya me he dado de baja incluso antes de acabar el mes completo. Por favor pido se mr devuelva el dinero en mi cuenta de nuevo. Gracias.
Roadie
883 Views
1 replies
0 likes
Hello i have been charged for premium before i have had a chance to cancel it, i am very poor and cannot afford to pay this and need a refund asap! I am not happy about this would someone please help me
Hello i have been charged for premium before i have had a chance to cancel it, i am very poor and cannot afford to pay this and need a refund asap! I am not happy about this would someone please help...
Spotify
203 Views
1 replies
0 likes
Hello, I was recently in the Premium Free Trial but decided about halfway through the trail to switch to Unlimited. I was told the switch would be made on August 08, 2013 and I would be charged 4.99. I recently got charged 9.99 for Premium even thoug...
Hello, I was recently in the Premium Free Trial but decided about halfway through the trail to switch to Unlimited. I was told the switch would be made on August 08, 2013 and I would be ch...
Casual Listener
452 Views
3 replies
0 likes
I recently checked my balance on the internet and saw that someone in Great Britain is using MY bank account to pay for their spotify. I have tried to get contact with spotify but i cant find the phonenumber or emal anywhere. Solve my problem please!...
I recently checked my balance on the internet and saw that someone in Great Britain is using MY bank account to pay for their spotify. I have tried to get contact with spotify but i cant find the p...
Newbie
2078 Views
4 replies
0 likes
And I can't find any sort of customer service email to contact.
And I can't find any sort of customer service email to contact.
Composer
246 Views
1 replies
0 likes
This is very confusing, so I will try and map out my every move. I created a Spotify account for a Facebook business page. I also have a Spotify account of my own which I log in through my FB. Both of these accounts have different email addresses, ho...
This is very confusing, so I will try and map out my every move. I created a Spotify account for a Facebook business page. I also have a Spotify account of my own which I log in through my FB. Both...
Spotify
239 Views
1 replies
0 likes
Should I dispute the charge via my bank or perhaps this is something Spotify will help me with?
Should I dispute the charge via my bank or perhaps this is something Spotify will help me with?
Community Legend
669 Views
2 replies
0 likes
I've been having quite an issue. A friend accidentally linked her Facebook account with my Spotify account. When I went on the web player and disconnected it from the preferences and logged out and back in nothing changed. On the top of the player it...
I've been having quite an issue. A friend accidentally linked her Facebook account with my Spotify account. When I went on the web player and disconnected it from the preferences and logged out and b...
Regular
1639 Views
6 replies
1 likes
lost my playlist today, dont know why, but its gone, tried http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Please-read-Missing-playlists-Premium-disappeared/td-p/61 but it didnt work, any sugestions ?
lost my playlist today, dont know why, but its gone, tried http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Please-read-Missing-playlists-Premium-disappeared/td-p/61 but it d...
Spotify
312 Views
4 replies
0 likes
Purchased a $30 Gift Card from Target today and tried to redeem but to no avail. Message in red-"The Premium code you entered has already been used." Logged out and Logged back in and still same message?
Purchased a $30 Gift Card from Target today and tried to redeem but to no avail. Message in red-"The Premium code you entered has already been used." Logged out and Logged back in and still s...
Community Legend
520 Views
4 replies
0 likes
Help, signed up for this gave my card details ect and it does not work????
Help, signed up for this gave my card details ect and it does not work????
Regular
1159 Views
8 replies
0 likes
Hi, I've just bought an e-card for 3 months Spotify premium to give as a present, The person didn't receive the email with the code and I accidentally activated it on my account, is it possible to disable it from my account and give it to the right p...
Hi, I've just bought an e-card for 3 months Spotify premium to give as a present, The person didn't receive the email with the code and I accidentally activated it on my account, is it possible to di...
Roadie
580 Views
7 replies
0 likes
Hey Can Spotify adamin please log me out of all devices my usernames is alcons37 Cheers!
Hey Can Spotify adamin please log me out of all devices my usernames is alcons37 Cheers!
Community Legend
218 Views
1 replies
0 likes
Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through facebook etc - nothing works) and now I´ve stopped pay...
Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through fac...
Community Legend
726 Views
7 replies
0 likes
Hi i receive since 1 week notification that friends from me joined Spotify. I don´t know them and also in the Mail my Name is Francesca!! here´s a example is this a phishing mail? or a system failure on your side? Hey Francesca, Your friend Valentina...
Hi i receive since 1 week notification that friends from me joined Spotify. I don´t know them and also in the Mail my Name is Francesca!! here´s a example is th...
Spotify
323 Views
1 replies
0 likes
Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to my account. I can't find a way to receive a new passw...
Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to ...
Newbie
2560 Views
4 replies
0 likes
I have been trying to delete my sccount through the 'contact form' but there an error message keeps coming up - I just want to entirely delete my account - please can someone help with this! Also, why isn't there just a 'delete account' option somewh...
I have been trying to delete my sccount through the 'contact form' but there an error message keeps coming up - I just want to entirely delete my account - please can someone help with this! Also, wh...
Spotify
329 Views
1 replies
0 likes
