Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237586 Views

27 replies

5 likes

  • 237586 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118779 Views

116 replies

13 likes

Other
  • 118779 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2697 Views

0 replies

0 likes

iOS
  • 2697 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305501 Views

62 replies

16 likes

  • 305501 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130835 Views

19 replies

38 likes

  • 130835 Views
  • 19 replies
  • 38 likes

Superuser Contribution Auto Download for Podcasts not Starting until specific podcast page is opened

I have been using the Auto Download feature for podcasts since it was launched a few months ago, but it seems to only start downloading the episodes once the specific podcast page is opened in the app. I'm using an Iphone 13 pro max with updated spot...

Regular

I have been using the Auto Download feature for podcasts since it was launched a few months ago, but it seems to only start downloading the episodes once the specific podcast page is opened in the ap...

AlejaR

Moderator

1810 Views

3 replies

0 likes

  • 1810 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to change albums

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Lyubka

Moderator

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hebrew ver on IOS16.2 not showing Artists Info

PlanPremiumCountryIsraelDevice(iPhone SE 2022)Operating System(iOS 16.2) My Question or IssueHebrew ver not showing Artists Info, can i change to the English version?Any fix for this issue?

Regular

Plan Premium Country Israel Device (iPhone SE 2022) Operating System (iOS 16.2)   My Question or Issue Hebrew ver not showing Artists Info, can i change to the English version? Any fi...

Keef_

Regular

1506 Views

6 replies

0 likes

  • 1506 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Local files no longer able to added to other playlists?

I have added local files to Spotify using the iOS/iTunes method. These files appear in the local files playlist, but I am finding I can no longer add them to other playlists like before. Has this functionality been removed?

Regular

I have added local files to Spotify using the iOS/iTunes method. These files appear in the local files playlist, but I am finding I can no longer add them to other playlists like before. Has this fun...

AlejaR

Moderator

1317 Views

8 replies

0 likes

  • 1317 Views
  • 8 replies
  • 0 likes

Play playlist random, without repeating songs

I don’t understand what the problem is with Spotify. If I have a huge playlist of 100 or 1000 songs, then I can play it from a-z, so that no song is repeated. I want to do the same thing, but then I want to play it randomly, without repeating songs u...

Casual Listener

  I don’t understand what the problem is with Spotify.   If I have a huge playlist of 100 or 1000 songs, then I can play it from a-z, so that no song is repeated.   I want to do t...

AwesomeFraud

Visitor

10906 Views

3 replies

3 likes

  • 10906 Views
  • 3 replies
  • 3 likes

Issues with iOS app when using with Airpods? Music stops after 1 second

PlanPremiumCountryNorwayDeviceiPhone 14 proOperating System16,3 My Question or IssueI am having some issues with the iOS app when using with Airpods. I can't find any rapports about this issue, but when my colleague tried with his phone and his airpo...

Casual Listener

Plan Premium Country Norway Device iPhone 14 pro Operating System 16,3   My Question or Issue I am having some issues with the iOS app when using with Airpods. I can't find any rapport...

kaworu_bloodpaw

Roadie

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback queue changing order

Plan Premium FamilyCountry United States of America Device iPhone 11Operating System IOS 16.1.1 My Question or IssueCurrently I am listening to all of my liked songs in alphabetical order, so my liked songs page is set to sort by Title and to play in...

Casual Listener

Plan Premium Family Country United States of America  Device iPhone 11 Operating System IOS 16.1.1    My Question or Issue Currently I am listening to all of my liked s...

Joan

Moderator

924 Views

3 replies

0 likes

  • 924 Views
  • 3 replies
  • 0 likes

Superuser Contribution Source of local files?

PlanPremium DuoCountryUSDeviceiPhone 14 ProOperating SystemiOS 16.3 My Question or IssueOn my iPhone, I have about 5,000 songs downloaded that I can play through Apple Music. However, on Spotify, when I enable the "Local Files" feature, it only shows...

Regular

Plan Premium Duo Country US Device iPhone 14 Pro Operating System iOS 16.3   My Question or Issue On my iPhone, I have about 5,000 songs downloaded that I can play through Apple Music....

Alex

Spotify Legend

1002 Views

1 replies

0 likes

  • 1002 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics Sharing Button Missing

PlanPremiumCountryJapanDevice(iPhone 11pro)Operating System(iOS 16.3) My Question or Issue Is the lyrics sharing region specific? Since I moved to japan, the lyrics sharing button disappeared. I’ve tried many things including reinstalling the app but...

Newbie

  Plan Premium Country Japan Device (iPhone 11pro) Operating System (iOS 16.3)   My Question or Issue   Is the lyrics sharing region specific? Since I moved to japan, the l...

Alex

Spotify Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove enhance feature

Keeps reverting to enhanced very annoying and not needed or wanted very unhelpful

Regular

Keeps reverting to enhanced very annoying and not needed or wanted very unhelpful

Hyber

Regular

2061 Views

8 replies

0 likes

  • 2061 Views
  • 8 replies
  • 0 likes

Superuser Contribution Different songs than what i press are playing while clicking in a playlist

when i try to play any specific song in a playlist or my liked songs different music is playing. every time i click a song it just shuffles through recommended songs

Visitor

when i try to play any specific song in a playlist or my liked songs different music is playing. every time i click a song it just shuffles through recommended songs

AlejaR

Moderator

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now Playing queue resets when I switch external speakers

Using my iPhone, my Now Playing queue resets & discards any changes I made to the queue (removing or reordering songs) when I switch to an external speaker or earphones. This did not happen prior to the past couple of weeks, so likely a bug. How can ...

Casual Listener

Using my iPhone, my Now Playing queue resets & discards any changes I made to the queue (removing or reordering songs) when I switch to an external speaker or earphones. This did not happen prior...

MihailY

Moderator

1329 Views

5 replies

1 likes

  • 1329 Views
  • 5 replies
  • 1 likes

Superuser Contribution can i get the old lyric design back?

hi spotify team i would like to get the old lyric design back because i prefer it and i think it was a great design. thank you in advance!

Visitor

hi spotify team i would like to get the old lyric design back because i prefer it and i think it was a great design. thank you in advance!

Lyubka

Moderator

633 Views

1 replies

3 likes

  • 633 Views
  • 1 replies
  • 3 likes

How to opt out of experimental features?

My Question or IssueDoes anyone know how to opt out of experimental features? I’m sick of getting weird UI changes every few weeks that make no sense and ruin the experience.

Newbie

  My Question or Issue Does anyone know how to opt out of experimental features? I’m sick of getting weird UI changes every few weeks that make no sense and ruin the experience. 

handymonkey

Regular

2293 Views

1 replies

6 likes

  • 2293 Views
  • 1 replies
  • 6 likes

Radio should not be changed to "Recommended songs"

Often I play an album I've never heard before, and then let it continuously play using the "Radio based on (name of album)" feature, to discover new music. This would clearly be displayed so one would know exactly what this song selection was based u...

Roadie

Often I play an album I've never heard before, and then let it continuously play using the "Radio based on (name of album)" feature, to discover new music. This would clearly be displayed so one woul...

416 Views

0 replies

1 likes

  • 416 Views
  • 0 replies
  • 1 likes

Superuser Contribution App not loading on iPhone

My Spotify app is not loading. When I click the app to open it, it just shows the logo in the middle of the screen and nothing else. Nothing to click, nothing loading, just the logo. I had tried deleting and reinstalling the app twice. I have a new p...

Visitor

My Spotify app is not loading. When I click the app to open it, it just shows the logo in the middle of the screen and nothing else. Nothing to click, nothing loading, just the logo. I had tried dele...

Vasil

Moderator

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes