Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 109167 Views
- 70 replies
- 9 likes
- 109167 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13388 Views
- 26 replies
- 2 likes
- 13388 Views
- 26 replies
- 2 likes
Superuser Contribution Subscription
I have subscribed but still it was showing free user
- I have subscribed but still it was showing free user
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- Moderator
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Regarding payment of premium
Sir,I am a daily subscriber of Spotify. I paid my subscription fees through UPI payment the payment has been done but my premium is not updated. So, I request you to kindly look into my subscription details so that I can get my premium.
- Sir, I am a daily subscriber of Spotify. I paid my subscription fees through UPI payment the payment has been done but my premium is not updated. So, I request you to kindly look into my subscripti...
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- 185 Views
- 0 replies
- 0 likes
- 185 Views
- 0 replies
- 0 likes
Superuser Contribution Message saying i can’t be premium
hi, I want to be premium solo but it won’t let me. Every time I click on any premium option it says that it’s not available for me but I’m no student and from Canada. Why can’t i access the solo subscription.PlanFree to premium solo CountryCanada Dev...
- hi, I want to be premium solo but it won’t let me. Every time I click on any premium option it says that it’s not available for me but I’m no student and from Canada. Why can’t i access the solo subs...
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- Newbie
- 282 Views
- 2 replies
- 0 likes
- 282 Views
- 2 replies
- 0 likes
Superuser Contribution Accepted offer of three free Premium months - then you charged me £9.99
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Superuser Contribution Started premium but only got 1 month free not 3 as advertised
Hi everyone, I've had a free plan for ages but signed up to premium a couple of weeks ago. I've just noticed that my first payment of £9.99 will be taken after one month free use, but all the adverts say it's free for three months. I've never had pre...
- Hi everyone, I've had a free plan for ages but signed up to premium a couple of weeks ago. I've just noticed that my first payment of £9.99 will be taken after one month free use, but al...
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- Casual Listener
- 969 Views
- 6 replies
- 0 likes
- 969 Views
- 6 replies
- 0 likes
Superuser Contribution Changed from individual to duo. Took my card information but will not change over
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Superuser Contribution Payment not received by Spotify and payment page crashed
My Question or Issue I paid for spotify premium using UPI but the payment page crashed and the money was debited form my account. But Still I see that premium features have not been unlocked.
- My Question or Issue I paid for spotify premium using UPI but the payment page crashed and the money was debited form my account. But Still I see that premium features have n...
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- Moderator
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Duo invitation issues
PlanFree/Premium Premium DuoCountry Egypt Device iPhone 13Operating SystemiOS 15 My Question or IssueSo guys I used to have spotify premium mini (which only allows 30 downloads) but I decided to get a spotify duo bundle, prepaid version which means i...
- Plan Free/Premium Premium Duo Country Egypt Device iPhone 13 Operating System iOS 15 My Question or Issue So guys I used to have spotify premium mini (which only allows 3...
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- Moderator
- 304 Views
- 2 replies
- 1 likes
- 304 Views
- 2 replies
- 1 likes
I subscribe to student premium but still got bill payment for premium
I got 2 payments 1. Student Premium2. PremiumThis is an error. Why would I pay for the premium when I have an active student premium subscription.
- I got 2 payments 1. Student Premium 2. Premium This is an error. Why would I pay for the premium when I have an active student premium subscription.
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Superuser Contribution Error when Subscribing using my phone number
I got the student discount a month ago and i tried today to pay using my phone number but at first it sent me an error that says that my account isn't active then when i tried again it sent another error and to try again later without transferring me...
- I got the student discount a month ago and i tried today to pay using my phone number but at first it sent me an error that says that my account isn't active then when i tried again it sent another e...
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- Moderator
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Superuser Contribution Trying to change from individual to duo
I'm trying to change my plan from Premium Individual to Premium Duo but I'm getting a message that I'm not eligible whenever I hit the "get started" button. I reviewed the terms & conditions and nothing in there applies to me as to why I would not be...
- I'm trying to change my plan from Premium Individual to Premium Duo but I'm getting a message that I'm not eligible whenever I hit the "get started" button. I reviewed the terms & conditions and ...
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- Moderator
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Money deducted from bank account but no premium access given
PlanPremiumCountryIndia DeviceSamsung galaxy Mo1sOperating SystemAndroid Oreo, Windows 10 My Question or IssueWhile buying one year standard (not a student) access using UPI I got the amount deducted from my bank account, but page on Spotify payment ...
- Plan Premium Country India Device Samsung galaxy Mo1s Operating System Android Oreo, Windows 10 My Question or Issue While buying one year standard (not a studen...
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- Moderator
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
My subscription
I subscribe for premium plan but on my app it’s saying that I have the free plan but when I try to chance to premium it says that I have premium plan , I have the premium playlist When I tried to skip music or after 30 minutes it’s starting to play t...
- I subscribe for premium plan but on my app it’s saying that I have the free plan but when I try to chance to premium it says that I have premium plan , I have the premium playlist When I tried...
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- 166 Views
- 0 replies
- 0 likes
- 166 Views
- 0 replies
- 0 likes
Superuser Contribution Duo account
Beste lezers Samen met mijn zoon heb ik een duo account. Nu heeft hij een nieuwe telefoon en de spotify app erop gezet. Hij kan echter alleen in mijn account komen. Iemand een idee ??
- Beste lezers Samen met mijn zoon heb ik een duo account. Nu heeft hij een nieuwe telefoon en de spotify app erop gezet. Hij kan echter alleen in mijn account komen. Iemand een idee ??
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- Moderator
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Trail 3 months but no premium features
Prologue Added the 3 months for free and than 9,99 p/m trail. In my account i have an invoice (0,00 for now) and that spotify premium individual should be available.Also in my account i can see that there should be a premium subscription, but the cur...
- Prologue Added the 3 months for free and than 9,99 p/m trail. In my account i have an invoice (0,00 for now) and that spotify premium individual should be available. Also in my account i can see t...
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- Spotify Star
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Superuser Contribution Stopping payment
I just canceled my spotify account , how do I get in touch with someone from spotify to stop payment from going through so I don't go negative
- I just canceled my spotify account , how do I get in touch with someone from spotify to stop payment from going through so I don't go negative
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- Moderator
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Payment problem....
I'm trying to pay premium ( 6,99€) but for some reason Spotify doesn't accept it. I used visa card, PayPal but the result was nothing...That happens more than 1 month and I don't know what to do. I literally tried everything...
- I'm trying to pay premium ( 6,99€) but for some reason Spotify doesn't accept it. I used visa card, PayPal but the result was nothing...That happens more than 1 month and I don't know what to do. I l...
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- Moderator
- 371 Views
- 3 replies
- 0 likes
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App & Features
- 371 Views
- 3 replies
- 0 likes
Superuser Contribution 3 month free trial
Hello! Spotify Korea provided 3 month free trial in late july. I started my 3 month free trial on july 24 kst so it was until november 24. I even have an email receipt. However I just found I cannot play music anymore on spotify cuz my plan was disap...
- Hello! Spotify Korea provided 3 month free trial in late july. I started my 3 month free trial on july 24 kst so it was until november 24. I even have an email receipt. However I just found I cannot ...
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- Moderator
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Superuser Contribution Not getting what I'm paying for
Family premium plan United States Apple iPhone 12ios 15.6 this weekend I signed up for family premium for three free months for free. I invited my four children. I have been listening to my podcasts since that time, and they all still have ads. Not o...
- Family premium plan United States Apple iPhone 12 ios 15.6 this weekend I signed up for family premium for three free months for free. I invited my four children. I ha...
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- Spotify Legend
- 284 Views
- 3 replies
- 0 likes
- 284 Views
- 3 replies
- 0 likes
Automatic found guilty?
Like Google, is Spotify now auto-accusing its best members? I have put many efforts in my playlists (Beukenoot) and now i have been auto-accused. First they kill you and then you have to contact. The opposite way and very user unfriendlyI save my pla...
- Like Google, is Spotify now auto-accusing its best members? I have put many efforts in my playlists (Beukenoot) and now i have been auto-accused. First they kill you and then you have to contac...
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- Spotify Star
- 280 Views
- 3 replies
- 0 likes
- 280 Views
- 3 replies
- 0 likes