Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74549 Views
- 49 replies
- 3 likes
- 74549 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9639 Views
- 23 replies
- 2 likes
- 9639 Views
- 23 replies
- 2 likes
Superuser Contribution Error con el pago , trate de nuevo
PlanPremiumCountry ArgentinaDeviceIphone 7 , ipod touch y ipadOperating SystemIos el ultimo My Question or IssueHola ,Tengo Spotify premium desde hace años, hace unas semanas hice un cambio de tarjeta por que me la robaron , cuando recibi la nueva in...
- Plan Premium Country Argentina Device Iphone 7 , ipod touch y ipad Operating System Ios el ultimo My Question or Issue Hola , Tengo Spotify premium desde hace años, ha...
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- Casual Listener
- 310 Views
- 3 replies
- 0 likes
- 310 Views
- 3 replies
- 0 likes
Cant buy Premium
Hello,i am a premium customer since 2011 or 2012 already as far as i can remember. It always were managed by Telekom due to my mobile contract. However, yesterday i changed my mobile provider and so my Premium Membership has vanished. I wanted to buy...
- Hello, i am a premium customer since 2011 or 2012 already as far as i can remember. It always were managed by Telekom due to my mobile contract. However, yesterday i changed my mobile provid...
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- Casual Listener
- 606 Views
- 7 replies
- 4 likes
- 606 Views
- 7 replies
- 4 likes
I paid for RM2 premium for my account using credit card but it doesn't work. It des got charged but
My Question or Issue I paid for RM2 premium for my account using credit card but it doesn't work. It des got charged but i didn't get the premium experiences
- My Question or Issue I paid for RM2 premium for my account using credit card but it doesn't work. It des got charged but i didn't get the premium experiences
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- Spotify Star
- 353 Views
- 1 replies
- 0 likes
- 353 Views
- 1 replies
- 0 likes
Solved!! Payment method not working
PlanFreeCountry MalaysiaDeviceOnePlus 2Operating System Android My Question or Issue Tried to make a purchase for 3 months premium subscription for RM 2 but it says that my card can't be accepted . Tried with other cards both debit and credit but sti...
- Plan Free Country Malaysia Device OnePlus 2 Operating System Android My Question or Issue Tried to make a purchase for 3 months premium subscription for RM ...
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- Spotify Star
- 298 Views
- 1 replies
- 1 likes
- 298 Views
- 1 replies
- 1 likes
cannot get access to premium although I paid
Hi all, I can't get access through my premium account although the payment has been made through iTunes. In my account details I still have access to the free service only. Please give me a hand. Thanks. Alessandro
- Hi all, I can't get access through my premium account although the payment has been made through iTunes. In my account details I still have access to the free service only. Please g...
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- Spotify Star
- 303 Views
- 3 replies
- 0 likes
- 303 Views
- 3 replies
- 0 likes
Hulu + Spotify account unlinking
Tried out hulu through spotify and decided I wanted to do ad-free viewing. Couldn't upgrade it through Hulu so I had to cancel hulu on my Spotify account. After that, My hulu account still said I had to manage my billing/upgrading through Spotify. Ta...
- Tried out hulu through spotify and decided I wanted to do ad-free viewing. Couldn't upgrade it through Hulu so I had to cancel hulu on my Spotify account. After that, My hulu account still said I had...
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- Community Legend
- 5882 Views
- 3 replies
- 13 likes
- 5882 Views
- 3 replies
- 13 likes
am i getting charged when i already cancelled
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Community Legend
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
I paid twice but my account is still free!
Hi, I paid for premium account but it is still free. And I pay it twice still not happened.
- Hi, I paid for premium account but it is still free. And I pay it twice still not happened.
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Conta premium
Boa noite!Fiz o pagamento de umaconta premium desde o dia 11/05 e o pagamento foi confirmando, contudo a conta continua free mesmo tendo sido pago.
- Boa noite! Fiz o pagamento de uma conta premium desde o dia 11/05 e o pagamento foi confirmando, contudo a conta continua free mesmo tendo sido pago.
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Premium charged but Spotify doesn't recognize it!
PlanFree/PremiumCountryCanada DevicePC, BlackBerry KeyOneOperating SystemLinux, Android My Question or IssueHi, I have pay for the Premium service but my transaction has fail 3 times by the web site, I've received a notification from my bank that the...
- Plan Free/Premium Country Canada Device PC, BlackBerry KeyOne Operating System Linux, Android My Question or Issue Hi, I have pay for the Premium service but my transa...
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- Casual Listener
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premiun
PlanFamilyCountry MexicoDeviceCellphone and PC'sOperating SystemAndroid/windows My Question or Issue I have this problem. I have a family plan that it's paid every 13rd montly; but since yesterday i cant log in to any account, and if it happens, does...
- Plan Family Country Mexico Device Cellphone and PC's Operating System Android/windows My Question or Issue I have this problem. I have a family plan that it's paid every ...
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- Roadie
- 304 Views
- 1 replies
- 0 likes
- 304 Views
- 1 replies
- 0 likes
Superuser Contribution I did not receive promotion and I was charged on the credit card
I did not receive promotion and I was charged on the credit cardPlanPremiumCountryBrazil Device(Samsung Galaxy 9)Operating System(Android Oreo, Windows 10)My Question or Issue I received promotion email spotify 1.99 for 3 months, only a test was alre...
- I did not receive promotion and I was charged on the credit card Plan Premium Country Brazil Device (Samsung Galaxy 9) Operating System (Android Oreo, Windows 10) My Question or I...
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- Roadie
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Can't pay for subscription
PlanCurrently Free/was premiumCountry Bulgaria My Question or Issue Recently I received the notification that spotify can't process my PayPal payment. I wanted to switch my paypal account, however, I maybe read the wrong article, so first of all I ca...
- Plan Currently Free/was premium Country Bulgaria My Question or Issue Recently I received the notification that spotify can't process my PayPal payment. I wanted to swi...
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- Roadie
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Gift card renewalf NO RENEWAL
Payed 10 bucks for a Spotify gift card to renew my service. Just dropped to free, and keeps bugging me about getting the family plan. Snoused around and figured it's prolly cuz I have a Spotify app on my computer too, so I wont be burning up my phone...
- Payed 10 bucks for a Spotify gift card to renew my service. Just dropped to free, and keeps bugging me about getting the family plan. Snoused around and figured it's prolly cuz I have a S...
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- Casual Listener
- 492 Views
- 2 replies
- 0 likes
- 492 Views
- 2 replies
- 0 likes
not eligible
i want to avail the spotify premium offer for 3 months that only cost 9 pesos but it says I am not eligible for that type of offer
- i want to avail the spotify premium offer for 3 months that only cost 9 pesos but it says I am not eligible for that type of offer
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- Spotify Star
- 596 Views
- 1 replies
- 0 likes
- 596 Views
- 1 replies
- 0 likes
Superuser Contribution Payment issue
I accidentally chose the wrong plan. And i payd for Premium and Stydent. How can i cancel Student and return money? Thank you!
- I accidentally chose the wrong plan. And i payd for Premium and Stydent. How can i cancel Student and return money? Thank you!
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- Spotify
- 317 Views
- 1 replies
- 0 likes
- 317 Views
- 1 replies
- 0 likes
Using Spotify on Sonos & Phone at same time
PlanPremiumCountry EnglandDeviceSony Xperia z5 & SonosOperating System(iOS 10 My Question or IssueI have the Premium subscription and use my spotify on my Sonos at home. If my partner works from home and uses the spotify on the Sonos and I am listeni...
- Plan Premium Country England Device Sony Xperia z5 & Sonos Operating System (iOS 10 My Question or Issue I have the Premium subscription and use my spotify on my Sonos at h...
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- Spotify Star
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution Purchased a year subscription but won't log in??
I paid for a 1 year subscription to spotify on March 12th when it asked me to update my subscription, and then when i tried to log in, it kept popping up with a box asking me to update my payment method for the subscription, even though i already hav...
- I paid for a 1 year subscription to spotify on March 12th when it asked me to update my subscription, and then when i tried to log in, it kept popping up with a box asking me to update my payment met...
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- Roadie
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium for second phone line
I recently saw that the Spotify premium subscription I had on my second phone line went back to “free” because the contract had ended for that phone. I went to go and add Spotify premium to the phone but it says it doesn’t recognize the number becaus...
- I recently saw that the Spotify premium subscription I had on my second phone line went back to “free” because the contract had ended for that phone. I went to go and add Spotify premium to the phone...
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- Roadie
- 422 Views
- 1 replies
- 0 likes
- 422 Views
- 1 replies
- 0 likes
Superuser Contribution Transferência
Como faço para usar a conta Premium que tenho no ps4 em outras plataformas?
- Como faço para usar a conta Premium que tenho no ps4 em outras plataformas?
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- Roadie
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes