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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128768 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56980 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232095 Views
144 replies
13 likes
Why does Spotify say a song I am trying to play isn't available, but that I can import it? Premium user here.
Why does Spotify say a song I am trying to play isn't available, but that I can import it? Premium user here.
Roadie
714 Views
3 replies
0 likes
My husband recieved a $.99 promo for 3 months while I only see promo for $9.99 for 3 months- can you please help?
My husband recieved a $.99 promo for 3 months while I only see promo for $9.99 for 3 months- can you please help?
Spotify
1254 Views
6 replies
0 likes
Hi,A few weeks ago I convinced myself to upgrade to a premium account. Because I am a student, I have chosen for the student packet. I made an account in my name and my mother paid with her visa card (I am not yet in possession of a visa card).A day ...
Hi, A few weeks ago I convinced myself to upgrade to a premium account. Because I am a student, I have chosen for the student packet. I made an account in my name and my mother paid ...
Roadie
305 Views
1 replies
0 likes
Hi Guys,My free month had ended yesterday. Today my account was automaticly extended. That's oke, it now will end at 01-07, cause i ended it today. But i have to pay for this month, but i do not have excess to a ideal button or anything. Any one any ...
Hi Guys, My free month had ended yesterday. Today my account was automaticly extended. That's oke, it now will end at 01-07, cause i ended it today. But i have to pay for this month, but ...
Moderator
394 Views
1 replies
0 likes
PlanPremiumCountry DeviceLG Stylo 2Operating SystemAndroid 7.0 My Question or Issue I wanted to cancel my premium plan so i clicked delete cache and saved data. But then it logged me out, but i also can't remember my password for that account. But i ...
Plan Premium Country Device LG Stylo 2 Operating System Android 7.0 My Question or Issue I wanted to cancel my premium plan so i clicked delete cache and saved data. But...
Moderator
228 Views
1 replies
0 likes
I have tried to verify that I'm a student at Cedarville University about 10 times and I'm going into my 2nd year in August. I have turned in different documents multiple times and I never get an answer back. This is annoying because I love Spotify Pr...
I have tried to verify that I'm a student at Cedarville University about 10 times and I'm going into my 2nd year in August. I have turned in different documents multiple times and I never get...
Spotify Star
337 Views
1 replies
0 likes
I had spotify premium as an undergrad and I'm a grad student now. I'll be a student for about 5 more years. Now I am charged $9.99 per month for Spotify Premium while I should be paying $4.99 per month for students. Also I get a message when I click ...
I had spotify premium as an undergrad and I'm a grad student now. I'll be a student for about 5 more years. Now I am charged $9.99 per month for Spotify Premium while I should be paying $4.99 per mon...
Spotify
359 Views
2 replies
0 likes
Two months ago I received from Spotify a promotion to use for two months spotify premium for free, during the promotion subscription they said to me that some times before the payment they would have reminded me it. But this not happend and now i dis...
Two months ago I received from Spotify a promotion to use for two months spotify premium for free, during the promotion subscription they said to me that some times before the payment they would have...
Community Legend
277 Views
1 replies
0 likes
I made the mistake of using my "work" email address (*snip*) in addition to my personal email address (*snip*) when I created my Spotify account. And my work email address needs to be removed immediately. I cannot access Spotify from my work computer...
I made the mistake of using my "work" email address (*snip*) in addition to my personal email address (*snip*) when I created my Spotify account. And my work email address needs to be removed immedia...
Roadie
520 Views
1 replies
0 likes
Buenas hace como 30 minutos me hice premium pero no me funciona en el movil. No me deja descargarme la playlist alguien sabe porq es?
Buenas hace como 30 minutos me hice premium pero no me funciona en el movil. No me deja descargarme la playlist alguien sabe porq es?
Moderator
616 Views
3 replies
0 likes
PlanFreeCountry United statesDeviceiPhone 5sOperating SystemiOS 11 My Question or Issue I was saving my spotify premium free trial for a upcoming trip and i noticed that my trial was gone. I never used my free trial on my account.
Plan Free Country United states Device iPhone 5s Operating System iOS 11 My Question or Issue I was saving my spotify premium free trial for a upcoming trip and i noticed...
Spotify Star
352 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhoneOperating System(iOS My Question or Issue I'm wanting to add my nus extra card details to an existing premium account.Following this link: https://www.spotify.com/uk/student/nus/ the only option seems to be doing so th...
Plan Premium Country Device (iPhone Operating System (iOS My Question or Issue I'm wanting to add my nus extra card details to an existing premium account. Following ...
Spotify Star
463 Views
2 replies
0 likes
PlanSpotify FamilyCountry GermanyDeviceMac Book ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Some minutes ago I bought Spotify Family for my family and me. I also had one day of Spotify Premium left but now there is...
Plan Spotify Family Country Germany Device Mac Book Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Some minutes ago I bought Spoti...
Moderator
309 Views
1 replies
0 likes
Hi! I've signed up for the Spotify Premium Family account previously and my Spotify account is linked with my Facebook. Unfortunately, 2 of my family members did not verify the zip code previously when requested and right now, to accept the family in...
Hi! I've signed up for the Spotify Premium Family account previously and my Spotify account is linked with my Facebook. Unfortunately, 2 of my family members did not verify the zip code prev...
Roadie
486 Views
3 replies
0 likes
When i buy one subscription on my PS4. I only buy one moth? Or when buy I receive one month or more?PlanFree to PremiumCountry MéxicoDevicePS4Operating SystemConsole
When i buy one subscription on my PS4. I only buy one moth? Or when buy I receive one month or more? Plan Free to Premium Country México Device PS4 Operating System Console
Moderator
292 Views
1 replies
0 likes
PlanFreeCountry TurkeyDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferred 1 turkish lira money twice from my account. But spotify did not make me a premium.I ...
Plan Free Country Turkey Device Xiaomi mi5 Operating System Android My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferre...
Moderator
306 Views
1 replies
0 likes
PlanFree/PremiumCountry TurkeyDeviceXiaomi Mi6Operating System, Android Oreo My Question or Issue I can not get a premium membership. I tried 3 different credit cards. the result did not change. Is there a problem with my account?
Plan Free/Premium Country Turkey Device Xiaomi Mi6 Operating System , Android Oreo My Question or Issue I can not get a premium membership. I tried 3 different cre...
Moderator
298 Views
1 replies
0 likes
I have had the spotify premium for students hulu bundle since around november. My hulu account was connected and I used it for awhile. Then, I got signed out of hulu on my computer and when I signed back in it said I did not have a subscription and w...
I have had the spotify premium for students hulu bundle since around november. My hulu account was connected and I used it for awhile. Then, I got signed out of hulu on my computer and when I signed ...
Roadie
448 Views
1 replies
0 likes
PlanPremium with HuluCountry US My Question or Issue I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying to charge the old one. I followed the instructions for updating that through sp...
Plan Premium with Hulu Country US My Question or Issue I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying t...
Spotify Legend
1864 Views
4 replies
7 likes
PlanPremiumCountry Lithuania / NetherlandsDeviceSamsung Galaxy 8Operating System Android 8.0.0 My Question or Issue I cant login anymore, it said because I'm abroad ( I started to use spotify while I'm in netherlands, but used Lithuanian card, cause ...
Plan Premium Country Lithuania / Netherlands Device Samsung Galaxy 8 Operating System Android 8.0.0 My Question or Issue I cant login anymore, ...
Spotify Star
258 Views
1 replies
0 likes
