Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I have been listening on my Yamaha receiver for months and all of a sudden, the Spotify client on Ubuntu won't connect and the receiver says Need Premium. My subscription is up to date, I've tried all the things suggested on the web, reinstalled the ...
Spotify app is telling that my payment method is failing, have tried 2 alternate forms and is failing again... is this a widespread problem now ?
My wife's account was randomly changed from a student account to a normal premium one. When she called to figure out why the person on the line asked her to purchase an iTunes gift card and to call him back with the info from the card because our "IP...
Hey I just got started my premium trial on the 14th and I tried to check if I had the 60 days and it says I'm not eligible. I was wondering why this was, since I have never had a Spotify premium membership till today so I thought I would have the 60 ...
I tried to get the 3 month trial for 99 cents a month. The transaction went through and I payed a dollar however I didn’t end up getting Spotify premium. I didn’t get charged for the next two months so I though it was just a small glitch and I have s...
So I'm in Koreaand I want to use SpotifyI created an account for Spotifyand want to buy a premium accountbut since I'm in Korea I can't purchase itIs there a solution?
Hi folks, I have just changed my Vodafone plan to their Entertainment Pack, which includes free Premium Spotify, however I had forgotten that I had paid up front for an annual subscription directly with Spotify and so am unable to take up the offer. ...
I was charged 14.99 this month instead of my normal 9.99 and did not authorize this change.
I just discored this person in here, I believe my account has been compromised.
Now I cannot make the test to prove legibility for the promo, I dont have premium and worse, my money is gone... Please help me.
My roommate has recently jumped into Spotify and I let him use my account for a while since without a phone I wasn't using my account as much, and we're usually together anyways so it just made sense. However, lately we've been running into the issue...
I have premium and most my music works but theres some songs that when i press it it wont playa nd will play a different song. I am a premium user and the songs i want to listen to wont play. As soon as i press the song it plays another song from my ...
I got an advertisement on my Instagram today that said get free Spotify premium for one year. I then closed it to put in my card details later but it seems that I can't find the advertisement again and maybe it was a fraud in the first place. But is ...
Spotify charged me 4.99 for the student discount 4 times when I signed up. Need to be reimbursed for that.
How you can assist me to cancell it?I have only a reference number I have in my bank statement. Regards
About three weeks ago I used a virtual credit card in scribd to test their the trial plan, I decided to cancel 5 days after (btw it was several days before the trial period end date). Anyway, today I got a charge from spotify, and I know for sure tha...
No me acepta ninguna tarjeta para hacerme usuario premium
Heyho, I have a premium subsciption for my spotify account via paypal.Now I wanted to pay for a friend of mine as well with the same paypal.Everytime I try to get through the paypal payment process using my friends account it kicks me out without any...
I heard about Student Discount from my friend. We didn't know that it was just for university/college students though. I followed the steps to get a premium acc and when I was done with giving payment info I was asked to confirm I'm a student and it ...
Hi! I've moved from the US to Canada, so I need to update my credit card and country. When I go to update payment details, it only allows me to change my zip code? I can't actually change the card number? (I can't change the zip code either... It jus...