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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240815 Views

27 replies

5 likes

  • 240815 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123147 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2867 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307041 Views

62 replies

16 likes

  • 307041 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131664 Views

19 replies

38 likes

  • 131664 Views
  • 19 replies
  • 38 likes

Solved!! cannot make playlists available offline

the last several days cannot sync to my ipod touch. iOS 7.1. 13 gigs space available. tried all solutions i could find here. When I choose a playlist and slide the button to ''available offline" I get an orange exclamation point next to each song. I ...

Roadie

the last several days cannot sync to my ipod touch. iOS 7.1. 13 gigs space available. tried all solutions i could find here. When I choose a playlist and slide the button to ''available offline" I ge...

Peter__

Community Legend

1490 Views

7 replies

0 likes

  • 1490 Views
  • 7 replies
  • 0 likes

Can't login using 3G after having bought Premium

Hi! Yesterday I bought a Premium account, but I'm not able to login using 3G. If I use a Wi-Fi connection it functions correctly. These are my main problems: When I try to login with facebook, I get this error message: "error: com.facebook.sdk, 5" Wh...

Newbie

Hi!   Yesterday I bought a Premium account, but I'm not able to login using 3G. If I use a Wi-Fi connection it functions correctly.   These are my main problems:   When I...

Peter__

Community Legend

1762 Views

2 replies

0 likes

  • 1762 Views
  • 2 replies
  • 0 likes

Solved!! Bluetooth functionality in Spotify App update missing?

I used to use bt in-app to stream music to jambox but, in the update, the icon to do this seems to have dissapeared. Am I missing something? Running latest iOS on iPhone4. Thanks in advance.

Casual Listener

I used to use bt in-app to stream music to jambox but, in the update, the icon to do this seems to have dissapeared.  Am I missing something?  Running latest iOS on iPhone4.  Thanks in...

kbrooksc

Community Legend

1288 Views

3 replies

0 likes

bluetooth
  • 1288 Views
  • 3 replies
  • 0 likes

iPhone 5 not showing in devices

I've looked at all of the solutions and none of them have helped so far. I have tried toggling online/offline, I have tried turning off my firewall, i have tried hardwiring it to the p.c., I have tried restarting both the phone and my computer but no...

Newbie

I've looked at all of the solutions and none of them have helped so far. I have tried toggling online/offline, I have tried turning off my firewall, i have tried hardwiring it to the p.c., I have tri...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Solved!! does free version play playlists?

I noticed in my last upgrade in Spotify app (iOS) that my free version could play my playlist which was cool. It would insert other songs too but that's fine, most of what it played was from my playlist. Couple of days back, there has been another up...

Newbie

I noticed in my last upgrade in Spotify app (iOS) that my free version could play my playlist which was cool. It would insert other songs too but that's fine, most of what it played was from my playl...

Peter__

Community Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Spotify is very slow and unresponsive

I use a 5G Ipod touch and and most of the time the app respondes veeeery slow, sometimes not at all. In example when clicking another song. It sucks because when I walk around town i often change songs and it has become a chore. Anyone else having th...

Regular

I use a 5G Ipod touch and and most of the time the app respondes veeeery slow, sometimes not at all. In example when clicking another song. It sucks because when I walk around town i often change son...

theducktheory

Regular

632 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

After the update, I cannot add songs to playlists while Spotify is offline

Following the app update, I am unable to add songs to playlists whilst offline. Please could someone help? I initially add all my "new" music to my "Starred" playlist (which is available offline). As I listen to that Starred playlist, I sort music th...

Regular

Following the app update, I am unable to add songs to playlists whilst offline.  Please could someone help?   I initially add all my "new" music to my "Starred" playlist (which is avail...

Scriven_j

Roadie

1722 Views

3 replies

5 likes

  • 1722 Views
  • 3 replies
  • 5 likes

New version 1.0.0.3251 on IPhone 3 a disaster

I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has been playing for 30 seconds or more. User commands ...

Regular

I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has...

jfbear

Regular

951 Views

5 replies

1 likes

  • 951 Views
  • 5 replies
  • 1 likes

Since update (April 22nd 2014), Songs will not sync in offline Mode (iPhone 4)

I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed the fact that I can create playlists to listen on the...

Newbie

I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed th...

Peter__

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Solved!! spotify 1.1.0 on iPad mini

Hi all i want ask you , after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad can you please help me. Thank you

Casual Listener

Hi all    i want ask you ,   after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad 😞 &n...

mimikk

Casual Listener

1172 Views

2 replies

0 likes

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  • 2 replies
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Spotify ios and vw iphone connection problems

HiI have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions?Petter

Casual Listener

Hi I have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions? Petter

drjakata

Regular

4019 Views

6 replies

0 likes

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  • 6 replies
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Spotify crashes whenever I click "Your Music" after the latest upgrade

Description After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fine, just not my music. A more detailed description, using numb...

Newbie

Description   After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fi...

ljames

Newbie

689 Views

3 replies

0 likes

  • 689 Views
  • 3 replies
  • 0 likes

"Your Music" - Lost all of my music overnight??

Yesterday everything was fine. Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed. Everything else is GONE. Still shows my "Starred" playlist with 2,264 track, but everything else is gone. Went o...

Casual Listener

Yesterday everything was fine.  Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed.  Everything else is GONE.  Still shows m...

Peter__

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Crashes on iPod Touch

I love this music service, and enjoy it at the office and the gym. However, the latest update is giving me problems. I am using an iPod Touch, and just recently the app updated itself. I thought nothing of it. But lately the application has been cras...

Regular

I love this music service, and enjoy it at the office and the gym.   However, the latest update is giving me problems.  I am using an iPod Touch, and just recently the app updated itsel...

rwynne

Regular

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Freeze when changing tracks

I just updated to the new spotify version released for iOs and when I try to skip a song, the app freezes. It skips to the next song with a ~4 second delay and the album cover also skips with the same delay. This is very annoying... I have an iphone ...

Newbie

I just updated to the new spotify version released for iOs and when I try to skip a song, the app freezes. It skips to the next song with a ~4 second delay and the album cover also skips with the sam...

windsorl

Gig Goer

3157 Views

6 replies

0 likes

  • 3157 Views
  • 6 replies
  • 0 likes

Trouble syncing local files after switched to my iphone 5

My iphone 4 broke down so I got a Iphone5s yesterday. When I downloaded spotify none of my old local files would sync to the new Iphone5s, but new local files that were added would sync. How do I get my old local files to sync? I have tried adding an...

Casual Listener

My iphone 4 broke down so I got a Iphone5s yesterday. When I downloaded spotify none of my old local files would sync to the new Iphone5s, but new local files that were added would sync. How do I get...

AmirKhaleghi

Casual Listener

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Title of album in playlist is gone? How to enable?

Spotify used to show the album title in the playlist in the iPhone app. In the new iPad app the album title seems to have disappeared from the playlist. Am I missing an option to enable this, or is it really gone? It's a huge problem for me because S...

Music Fan

Spotify used to show the album title in the playlist in the iPhone app. In the new iPad app the album title seems to have disappeared from the playlist. Am I missing an option to enable this, or is i...

Morgal

Casual Listener

1719 Views

2 replies

4 likes

  • 1719 Views
  • 2 replies
  • 4 likes

Order playlist and music

I can't seem to change the order of songs in my playlist and also how do i cahnge the order of the playlist? This seriuosly is driving me crazy...

Newbie

I can't seem to change the order of songs in my playlist and also how do i cahnge the order of the playlist? This seriuosly is driving me crazy...

SpyrosM

Regular

619 Views

1 replies

1 likes

  • 619 Views
  • 1 replies
  • 1 likes

SHUFFLE from main artist page problem

Can I get confirmation from someone at Spotify that the Shuffle feature is being addressed? Playing the top 10 songs of an artist in random order and then stopping is NOT a shuffle feature by any stretch of the imagination. Playing ALL the songs that...

Roadie

Can I get confirmation from someone at Spotify that the Shuffle feature is being addressed?   Playing the top 10 songs of an artist in random order and then stopping is NOT a shuff...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes