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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Tryp
  • Casual Listener
  • 23694 Views
  • 67 replies
  • 23 likes
  • 23694 Views
  • 67 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Edwardont
  • Casual Listener
  • 58331 Views
  • 251 replies
  • 21 likes
  • 58331 Views
  • 251 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3678 Views
  • 1 replies
  • 6 likes
  • 3678 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143402 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143402 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution [Desktop] Lost Features, no friend tab, etc.

Since a few days i lost a few features which i would like to have back.PlanPremiumCountryAustriaDeviceLenovo LaptopOperating SystemWindows 10My Question or IssueMy Desktop Version got updated all of a sudden and now i got a completely different look....

  • Roadie
  • Since a few days i lost a few features which i would like to have back. Plan Premium Country Austria Device Lenovo Laptop Operating System Windows 10 My Question or Issue My Desktop V...
  • user-removed
  • Not applicable
  • 36164 Views
  • 344 replies
  • 120 likes
  • Desktop
    Friend Activity
    Windows 10
  • 36164 Views
  • 344 replies
  • 120 likes

Superuser Contribution Desktop app unusable

Can't change playlist coverCan't change playlist descriptionCan't sort music in any wayCan't select / move / delete multiple songsNo Local Files So, basically, the desktop app got replaced with the web version for no apparent reason. This is very sad...

  • Newbie
  • Can't change playlist cover Can't change playlist description Can't sort music in any way Can't select / move / delete multiple songs No Local Files   So, basically, the desktop app got r...
  • jonniemiles1
  • Casual Listener
  • 1443 Views
  • 9 replies
  • 5 likes
  • Desktop
    Windows
  • 1443 Views
  • 9 replies
  • 5 likes

Can't view Facebook friends when I click 'Find Friends'- error screen

When I open the desktop app, I can view my Facebook friend's activity on the right side of the app. When I scroll down to the bottom, it gives me the option to 'find friends' so I can find and follow my other Facebook friends. I receive the attached ...

  • Visitor
  • When I open the desktop app, I can view my Facebook friend's activity on the right side of the app. When I scroll down to the bottom, it gives me the option to 'find friends' so I can find and f...
  • rhrahulhaldar
  • Composer
  • 361 Views
  • 1 replies
  • 1 likes
  • Connect
    Desktop
  • 361 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Other] Allow upload of screen shots when reporting bugs

Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.

  • Regular
  • Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.
  • james_blonde
  • Regular
  • 900 Views
  • 6 replies
  • 0 likes
  • Desktop
    Other
  • 900 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Different accounts have different formats?

I made a Spotify account for both my mom and I, and use hers when with her because it has her music preferences. On her account, I can change playlist covers, make playlists collaborative, and add a description of them. However, on my account, there ...

  • Casual Listener
  • I made a Spotify account for both my mom and I, and use hers when with her because it has her music preferences.  On her account, I can change playlist covers, make playlists collaborative, and ...
  • Katerina
  • Spotify Legend
  • 602 Views
  • 3 replies
  • 0 likes
  • Desktop
  • 602 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] No sound on Windows latest Spotify Desktop version

Plan PremiumCountryPortugal DeviceComputer/DesktopOperating SystemWindows 10 My Question or IssueFor some reason, when I try to listen to Spotify using the desktop app I can't hear a sound, either in my speakers or headphones. However, my sounds sett...

  • Casual Listener
  • Plan  Premium Country Portugal  Device Computer/Desktop Operating System Windows 10   My Question or Issue For some reason, when I try to listen to Spotify using the desktop...
  • Elena
  • Moderator
  • 5764 Views
  • 3 replies
  • 1 likes
  • Desktop
    Sound issue
    Windows 10
  • 5764 Views
  • 3 replies
  • 1 likes

Solved!! [Desktop][Other] Local Files Song Art Metadata Support

When I have a folder with multiple files from a podcast it only shows the song art as the first art found in the folder. These tracks have different art in the metadata so each track should have different art depending on the episode.

  • Casual Listener
  • When I have a folder with multiple files from a podcast it only shows the song art as the first art found in the folder. These tracks have different art in the metadata so each track should have diff...
  • Katerina
  • Spotify Legend
  • 938 Views
  • 3 replies
  • 0 likes
  • Desktop
    Other
  • 938 Views
  • 3 replies
  • 0 likes

Desktop App - BT not fully supported

Hello Support Team, The Spotify App on my desktop doesn't fully support Bluetooth. When Spotify App isn't on top of other windows, software, browser, etc. on my laptop (when it's reduced to task bar), my headset BT controls don't work... I cannot hav...

  • Visitor
  • Hello Support Team,   The Spotify App on my desktop doesn't fully support Bluetooth. When Spotify App isn't on top of other windows, software, browser, etc. on my laptop (when it's reduced t...
  • 267 Views
  • 0 replies
  • 0 likes
  • Connect
    Desktop
  • 267 Views
  • 0 replies
  • 0 likes

Superuser Contribution A shuffle button on the desktop application

There should be a shuffle play button for playlists on the desktop application, just like on the app. Currently, pressing the play button, even with shuffle turned on, simply plays the playlist in order. This is both a massive oversight and clearly a...

  • Visitor
  • There should be a shuffle play button for playlists on the desktop application, just like on the app. Currently, pressing the play button, even with shuffle turned on, simply plays the playlist in o...
  • Peter
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 319 Views
  • 1 replies
  • 0 likes

[Desktop] Recently Played on Home screen only shows artists I've listened to from web

PlanPremiumCountryUSA DevicePC LaptopOperating SystemWindows 10 My Question or IssueFor a while now the Recently Played section on the home screen in the Desktop app only shows artists that I've listened to by following links online. For example, som...

  • Visitor
  • Plan Premium Country USA   Device PC Laptop Operating System Windows 10   My Question or Issue For a while now the Recently Played section on the home screen in the Desktop a...
  • 553 Views
  • 0 replies
  • 3 likes
  • Desktop
    Recently Played
  • 553 Views
  • 0 replies
  • 3 likes

Solved!! Playlists out of order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI just logged out and logged back in to my account, and suddenly all my playlists are out of order and placed randomly in wrong folders. I have hundreds of playlists, so...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I just logged out and logged back in to my account, and suddenly all my playlists are out o...
  • dinomight
  • Spotify Star
  • 906 Views
  • 3 replies
  • 0 likes
  • Desktop
    order
    Playlists
    web ui
  • 906 Views
  • 3 replies
  • 0 likes

Local File Problems

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of to fix this. The files are not corrupted, they aren...

  • Newbie
  • Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of ...
  • 295 Views
  • 0 replies
  • 0 likes
  • Account
    Desktop
    Spotify Features
  • 295 Views
  • 0 replies
  • 0 likes

What happened to "appears on" on desktop!?!?

PlanPremium (Students)CountryUnited States Device(MacBook Air)Operating System(MacOS Sierra) My Question or IssueI know this has been a thing on the app for awhile, but I usually just use desktop so it wasn't the end of the world for me. But now the ...

  • Casual Listener
  • ...ut I usually just use desktop so it wasn't the end of the world for me. But now the "appears on" section is gone from from artist's pages on desktop! I almost exclusively use artist pages to find new m...
  • EthanS1
  • Community Legend
  • 559 Views
  • 1 replies
  • 2 likes
  • appears on
    artist
    artist page
    classical
    Desktop
  • 559 Views
  • 1 replies
  • 2 likes

Is there a difference in how music is projected in Spotify on desktop and on mobile?

PlanPremiumCountrySwedenDeviceiPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec)Operating SystemiOS 10, Android 9, Windows 10 My Question or IssueSo, I've been a Spotify premium user for years and I'm very happy with ...

  • Newbie
  •   Plan Premium Country Sweden Device iPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec) Operating System iOS 10, Android 9, Windows 10   My Q...
  • 382 Views
  • 0 replies
  • 0 likes
  • Desktop
    Mobile
    Sound Quality
    soundstage
  • 382 Views
  • 0 replies
  • 0 likes

Superuser Contribution Desktop client and TMG proxy

PlanPremiumCountryCzech republic DevicePC x86 platformOperating System Windows 10 My Question or IssueCan you please implement support for TMG proxy, thanks.Best Regards. Marek

  • Casual Listener
  • Plan Premium Country Czech republic   Device PC x86 platform Operating System  Windows 10   My Question or Issue Can you please implement support for TMG proxy, thanks. Bes...
  • macek
  • Casual Listener
  • 375 Views
  • 2 replies
  • 0 likes
  • Desktop
    proxy
  • 375 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to edit any of my own playlists

PlanPremium CountryIndia DevicePC Operating SystemWindows 10 My Question or IssueUnable to do the following: 1) Select all songs in a playlist for bulk actions via Edit --> Select All / Ctrl + A2) Change the order of the songs in any playlists of my ...

  • Casual Listener
  • Plan Premium   Country India   Device PC   Operating System Windows 10   My Question or Issue Unable to do the following:  1) Select all songs in a playlist for...
  • hashtagbirdman
  • Visitor
  • 705 Views
  • 5 replies
  • 1 likes
  • Desktop
    edit
  • 705 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't delete playlists on Windows desktop app

Hi, I would like to point out the following bug in the Windows desktop app. PlanPremiumCountryBelgiumDeviceDell Latitude 5580Operating SystemWindows 10 Enterprise My Question or IssueI just noticed playlists cannot be deleted in the Windows desktop a...

  • Casual Listener
  • Hi,   I would like to point out the following bug in the Windows desktop app.   Plan Premium Country Belgium Device Dell Latitude 5580 Operating System Windows 10 Enterprise &n...
  • Ivan
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • Delete Playlist
    Desktop
    Windows
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution The new interface is a huge regression

PlanPremiumCountrySwitzerlandDeviceWorkstationOperating SystemWindows 7 / Windows 10 My Issue[French] La nouvelle interface est une énorme régression avec de nombreux bugs.Je ne vais pas développer, la liste serait trop longue et je ne maitrise pas l...

  • Newbie
  • Plan Premium Country Switzerland Device Workstation Operating System Windows 7 / Windows 10   My Issue [French] La nouvelle interface est une énorme régression avec de nombreux bugs. ...
  • Trvw
  • Casual Listener
  • 366 Views
  • 2 replies
  • 3 likes
  • Desktop
  • 366 Views
  • 2 replies
  • 3 likes

Superuser Contribution 'Spotify can't play this right now. If you have the file on your computer you can import it.' Error

So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love those songs, they are important to me (actually evey s...

  • Casual Listener
  • So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love tho...
  • Elena
  • Moderator
  • 958 Views
  • 5 replies
  • 0 likes
  • Desktop
    Mobile use
  • 958 Views
  • 5 replies
  • 0 likes

[Desktop][Connect] Error code while logging in to my desktop app (error code 5)

Hi community!After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log into my account. I've logged out but when I've tried to ...

  • Visitor
  • Hi community! After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log int...
  • 611 Views
  • 0 replies
  • 0 likes
  • Connect
    Desktop
  • 611 Views
  • 0 replies
  • 0 likes