Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a large number of songs from my old desktop to spoti...
Newbie
Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a...
832 Views
0 replies
0 likes
well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like deleting the app... I've also disconnect it from F...
Casual Listener
well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like...
Jason
Spotify Legend
729 Views
2 replies
0 likes
I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?
Newbie
I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?
631 Views
0 replies
0 likes
Hi everyone so I have had spotify premium for nearly a year now. On one of my playlists I accidently slid back the bar at the top so it was not available offline. Thinking this was easy to solve I switched it back to available offline mode thinking t...
Newbie
Hi everyone so I have had spotify premium for nearly a year now. On one of my playlists I accidently slid back the bar at the top so it was not available offline. Thinking this was easy to solve I sw...
mongelo
Casual Listener
1062 Views
1 replies
0 likes
I've recently got a mini iPad (great) but my favourite app - Spotify - is limited in functionality in comparison with the version on my iPhone (bad and frustrating). Two key things I'm missing:- No browse choices beyond Spotify playlists e.g I cannot...
Newbie
I've recently got a mini iPad (great) but my favourite app - Spotify - is limited in functionality in comparison with the version on my iPhone (bad and frustrating). Two key things I'm missing: - ...
Rodrigo
Community Legend
1916 Views
1 replies
0 likes
