Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: iOS

Labels

Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137016 Views
  • 503 replies
  • 108 likes
  • 137016 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94926 Views
  • 19 replies
  • 38 likes
  • 94926 Views
  • 19 replies
  • 38 likes

Implement AirPlay 2 Support for a Seamless Listening Experience

PlanPremium CountryUSA DeviceiPhone 15 Pro, MacBook M3 Pro, AppleTV, HomePod OG 2th Operating SystemiOS / macOS My Question or IssueI'm writing to express my growing frustration with the lack of AirPlay 2 support in the Spotify iOS app. As a dedicate...

  • Roadie
  • Plan Premium   Country USA   Device iPhone 15 Pro, MacBook M3 Pro, AppleTV, HomePod OG 2th   Operating System iOS / macOS   My Question or Issue I'm writing to e...
  • martinstenrose
  • Casual Listener
  • 2217 Views
  • 11 replies
  • 27 likes
  • airplay2
    iOS
  • 2217 Views
  • 11 replies
  • 27 likes

Solved!!Superuser Contribution iOS. Spotify lock screen widget was replaced and works completely different

PlanPremiumDevice(iPhone 14 pro)Operating System(iOS 17.6.1) My Question or IssueSpotify widget used to open the home page of the app. But today it was changed and now it just starts one of your recent playlists. Previous widget is no longer availabl...

  • Casual Listener
  • Plan Premium Device (iPhone 14 pro) Operating System (iOS 17.6.1)   My Question or Issue Spotify widget used to open the home page of the app. But today it was changed and now it just s...
  • NorthernLaw
  • Casual Listener
  • 11059 Views
  • 47 replies
  • 15 likes
  • iOS
    Spotify Widget
  • 11059 Views
  • 47 replies
  • 15 likes

Superuser Contribution App Crashing on iOS when scrolling in "Discover something new"

Plan Premium Country Germany Device IPhone 14 Pro Max Operating System IOS 26 Developer Beta App Version 9.0.50.511 My Question or Issue When I go to the category „Discover something new“ and then click on „Music for me“ everything is normal but afte...

  • Casual Listener
  •   Plan Premium Country Germany Device IPhone 14 Pro Max Operating System IOS 26 Developer Beta App Version 9.0.50.511   My Question or Issue When I go to the c...
  • Yordan
  • Moderator
  • 500 Views
  • 5 replies
  • 0 likes
  • Crash
    discover something new
    genres
    iOS
    reels
  • 500 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts looping/repeating every second or two when Google Casting from Spotify on iOS

I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS. It resolves itself if I quit the Spotify app (and it's already casting to the speake...

  • Regular
  • I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS.   It resolves i...
  • rachaeltb
  • Visitor
  • 2004 Views
  • 17 replies
  • 0 likes
  • Chromecast
    Chromecast stuttering
    google cast
    iOS
    looping
    Podcasts
  • 2004 Views
  • 17 replies
  • 0 likes

Superuser Contribution [iOS] Home Page not loading, "something went wrong"

Plan Free/Premium Country - Australia Device iPhone 15 & iPad Pro 11 inch 4th gen Operating System IOS 18.4.1 My Question or Issue I have many devices, Windows surface, televisions etc. I also have an iPhone 15 that’s my main device and an iPad 11 4t...

  • Casual Listener
  • Plan Free/Premium Country - Australia Device iPhone 15 & iPad Pro 11 inch 4th gen Operating System IOS 18.4.1 My Question or Issue I have many devices, Windows surface, televisions e...
  • Joan
  • Moderator
  • 1109 Views
  • 13 replies
  • 0 likes
  • Home
    home page
    home screen
    home tab
    iOS
    iPad
    Something went wrong
  • 1109 Views
  • 13 replies
  • 0 likes

Unable to keep screen awake when playing music in foreground and plugged in

I've always had my iphone plugged in in my car listening to spotify (as the foreground app) as I drive and the screen has always stayed awake...untill about a week ago. Now, when my iphone is plugged in and playing spotify (as the foreground app) the...

  • Regular
  • I've always had my iphone plugged in in my car listening to spotify (as the foreground app) as I drive and the screen has always stayed awake...untill about a week ago.   Now, when my iphone i...
  • Lindsay35
  • Regular
  • 8374 Views
  • 10 replies
  • 17 likes
  • iOS
    keep awake
    plugged in
  • 8374 Views
  • 10 replies
  • 17 likes

Airplay 2 - HomePod - You guys are childish

Seriously?I've been using Spotify for almost 10 years, Premium, and I still can’t play a decent song on my HomePod without stutters and drops Where’s AirPlay 2? Anyone else tired of this nonsense as I am?If you’re fed up too, speak up here, maybe the...

  • Casual Listener
  • Seriously? I've been using Spotify for almost 10 years, Premium, and I still can’t play a decent song on my HomePod without stutters and drops   Where’s AirPlay 2?   Anyone else tired ...
  • Süppel
  • Newbie
  • 306 Views
  • 2 replies
  • 3 likes
  • AirPlay 2
    apple
    AriPlay
    HomePod
    iOS
  • 306 Views
  • 2 replies
  • 3 likes

Running Mix BPM is Incorrect

Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature. I just wanted to point out a bug related to the song's actual tempo. I'm not...

  • Newbie
  • Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature.   I just wanted to...
  • katemusic
  • Visitor
  • 3026 Views
  • 6 replies
  • 4 likes
  • BPM
    iOS
    running mix
  • 3026 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution [iOS] Unable to turn off Shuffle for Podcast playlist

Plan Premium Country Canada Device (iPhone 6s) Operating System (iOS 13) Hi All, Since the update I have been unable to turn off shuffle for podcast playlists I created or follow. I have tried pressing the button to toggle, going to the actual track ...

  • Regular
  • Plan Premium Country Canada Device (iPhone 6s) Operating System (iOS 13)   Hi All, Since the update I have been unable to turn off shuffle for podcast playlists I created o...
  • AngryGuy666
  • Casual Listener
  • 16855 Views
  • 32 replies
  • 8 likes
  • iOS
  • 16855 Views
  • 32 replies
  • 8 likes

Superuser Contribution Homepod not playing music from Spotify

PlanPremiumCountryCzech Republic DeviceiPhone 13 Pro, Apple HomePod miniOperating System(iOS 18.1.1, HomePod version 18.1) My Question or IssueI came back after a month and wanted play Spotify music via Airplay in my homepod. However, even when Spoti...

  • Newbie
  • Plan Premium Country Czech Republic   Device iPhone 13 Pro, Apple HomePod mini Operating System (iOS 18.1.1, HomePod version 18.1)   My Question or Issue I came back after a m...
  • apostolis
  • Casual Listener
  • 2840 Views
  • 2 replies
  • 0 likes
  • Airplay
    HomePod
    iOS
  • 2840 Views
  • 2 replies
  • 0 likes

Superuser Contribution Canvas/preview videos no longer work if I have 'reduce motion' enabled in iOS.

Within the past few weeks canvas and preview videos no longer work, it just shows a static image that does not move. If I disable 'reduce motion' under iOS settings (under Accessibility > Motion) then the videos start working again, however, this was...

  • Casual Listener
  • Within the past few weeks canvas and preview videos no longer work, it just shows a static image that does not move. If I disable 'reduce motion' under iOS settings (under Accessibility > M...
  • Not applicable
  • 742 Views
  • 2 replies
  • 0 likes
  • Canvas
    iOS
    video
  • 742 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Play a playlist folder in ios

I would just like to be able to play or shuffle a "playlist folder" like you can on the desktop app.

  • Casual Listener
  • I would just like to be able to play or shuffle a "playlist folder" like you can on the desktop app.  
  • detmer14
  • Roadie
  • 22929 Views
  • 19 replies
  • 42 likes
  • iOS
    play multiple playlists
    playlist folder
  • 22929 Views
  • 19 replies
  • 42 likes

Superuser Contribution Confirmation screen bug: Duplicate "Cancel" options in Spanish version

Plan: PremiumCountry: ArgentinaDevice: iPhone 16 Pro MaxOperating System: iOS 18.0.1My Question or Issue:We found a bug in the Spotify app when using it in Spanish. When trying to delete the search history, the confirmation screen displays the follow...

spotify.jpg
  • Casual Listener
  • Plan: Premium Country: Argentina Device: iPhone 16 Pro Max Operating System: iOS 18.0.1 My Question or Issue: We found a bug in the Spotify app when using it in Spanish. When trying to delete t...
  • Yordan
  • Moderator
  • 410 Views
  • 4 replies
  • 0 likes
  • bug
    Confirmation Screen
    Duplicate Options
    iOS
    iphone
    search history
    spanish
    Spotify
    UI
    user experience
  • 410 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Adding song to queue then playing a song skips to the song in the queue

Steps to repeat:Add a song to queue,Play a different song.Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played.IOS 18.2 beta(22c5142a) Iphone 15 pro

  • Casual Listener
  • Steps to repeat: Add a song to queue, Play a different song. Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played. IOS 18.2 b...
  • RyanHF
  • Casual Listener
  • 566 Views
  • 3 replies
  • 1 likes
  • bug
    iOS
  • 566 Views
  • 3 replies
  • 1 likes

Superuser Contribution Carplay request issues in 2024

Adding a song to queue or telling Siri to play a song next with CarPlay it does not work! Whenever I tell Siri to add a song to the Spotify Queue (on CarPlay) it never works - instead it just switches my current song to the song I requested to play n...

  • Casual Listener
  • Adding a song to queue or telling Siri to play a song next with CarPlay it does not work! Whenever I tell Siri to add a song to the Spotify Queue (on CarPlay) it never works - instead it just switche...
  • Ivelina
  • Moderator
  • 652 Views
  • 2 replies
  • 0 likes
  • Bug issues
    Carplay
    iOS
    Issues
  • 652 Views
  • 2 replies
  • 0 likes

Superuser Contribution Share button is gone on now playing screen

PlanPremiumCountryUnited StatesDeviceiPhone 16 Pro MaxOperating SystemiOS 18.1 My Question or IssueFor weeks now, the share button has been gone from my now playing screen. The only way to share songs to friends, to social media, etc, is using the 3 ...

IMG_0486.jpeg IMG_0487.png
  • Music Fan
  • Plan Premium Country United States Device iPhone 16 Pro Max Operating System iOS 18.1   My Question or Issue For weeks now, the share button has been gone from my now playing screen. T...
  • AlejaR
  • Moderator
  • 408 Views
  • 1 replies
  • 0 likes
  • Help
    iOS
    iphone
    issue
    Library
    share
    Share Button
    sharing
    UI
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone Volume Randomly Lowering

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 18 My Question or IssueHello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for probably a year, and I cannot find a solution. The music volume lowers at rando...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 mini Operating System iOS 18   My Question or Issue Hello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for p...
  • Vasil
  • Moderator
  • 794 Views
  • 1 replies
  • 0 likes
  • iOS
    volume
  • 794 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS App - Order of playlist

Hi guys why is it no longer possible to sort/manage the order of a playlist in the iOS App? and it’s even no longer syncing the order of a playlist once it is changed on a Mac. It’s only ordering songs by date. Old>new. I have a lot of very long play...

  • Newbie
  • Hi guys   why is it no longer possible to sort/manage the order of a playlist in the iOS App?   and it’s even no longer syncing the order of a playlist once it is changed on a Mac. &n...
  • dnvrsangel
  • Regular
  • 26973 Views
  • 15 replies
  • 3 likes
  • iOS
    Playlists
  • 26973 Views
  • 15 replies
  • 3 likes

Superuser Contribution Spotify doesnt show up in ios Shortcuts

PlanPremiumCountryUSA DeviceiPhone 11 ProOperating SystemiOS 13.2 My Question or IssueWith the new Spotify update I saw that Siri started supporting Spotify queries. I also saw a shortcut being suggested in the Shortcuts ios app. The shortcut was som...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 11 Pro Operating System iOS 13.2   My Question or Issue With the new Spotify update I saw that Siri started supporting Spotify queries. I...
  • xwr0m7hmnt5mpt5aa19l
  • Casual Listener
  • 214800 Views
  • 15 replies
  • 18 likes
  • iOS
    shortcuts
    Siri
  • 214800 Views
  • 15 replies
  • 18 likes

Superuser Contribution Gramofon from Fon not working in my iPad and iPhone

my plan is premium familiar.I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7.I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51.all seems ok but the Spotify 8.7.66.438 on my devices recognizes the ...

  • Casual Listener
  • my plan is premium familiar. I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7. I am at Spain.   I have connected my Gramofon for first time since years to my Denon ADV-M51. a...
  • Vils
  • Regular
  • 1775 Views
  • 7 replies
  • 0 likes
  • gramofon
    iOS
    iphone
  • 1775 Views
  • 7 replies
  • 0 likes