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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46165 Views
  • 16 replies
  • 4 likes
  • 46165 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28968 Views
  • 19 replies
  • 2 likes
  • 28968 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20317 Views
  • 6 replies
  • 1 likes
  • 20317 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Got an (audio) ad from Spotify despite premium

PlanPremiumCountryRomaniaDeviceDesktop appOperating SystemWindows 10 I was listening to the Joe Rogan's podcast and got an (audio) ad mid-podcast for another podcast, called something like "Brandon &". It was not an embedded ad, it came from Spotify,...

  • Newbie
  • Plan Premium Country Romania Device Desktop app Operating System Windows 10   I was listening to the Joe Rogan's podcast and got an (audio) ad mid-podcast for another podcast, called s...
  • SeanJohn
  • Newbie
  • 10276 Views
  • 22 replies
  • 10 likes
  • Ad
    podcast
    Premium accounts
  • 10276 Views
  • 22 replies
  • 10 likes

Solved!! Ads shown for premium users

After the new spotify update, when I opened Spotify, I got this ad for the new James Bay album. It also happened to a friend of mine, she got the exact same ad. I wouldn't mind it, but the problem is, that I have a premium subscription. So I'm not ha...

  • Newbie
  • After the new spotify update, when I opened Spotify, I got this ad for the new James Bay album. It also happened to a friend of mine, she got the exact same ad. I wouldn't mind it, but the problem i...
  • Maxim
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Ad
    advertisement
    Premium
  • 293 Views
  • 1 replies
  • 0 likes