Topics with Label: ads

Labels

Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45940 Views
  • 16 replies
  • 4 likes
  • 45940 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28911 Views
  • 19 replies
  • 2 likes
  • 28911 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20262 Views
  • 6 replies
  • 1 likes
  • 20262 Views
  • 6 replies
  • 1 likes

Superuser Contribution Getting Ads with Premium Podcasts owned by Spotify

PlanFree/PremiumCountryUSA DeviceGoogle Pixel 4a 5G Operating SystemAndroid 12 My Question or IssueI am getting separate ads (with different title, art, etc) on Podcasts owned by Spotify (e.g., Reply All) while i pay for Premium Ad free Spotify. I'm ...

  • Newbie
  • Plan Free/Premium Country USA  Device Google Pixel 4a 5G  Operating System Android 12   My Question or Issue I am getting separate ads (with different title, art, etc) on P...
  • nasmi
  • Casual Listener
  • 240 Views
  • 2 replies
  • 0 likes
  • ads
    Ads premium account
    Owned by Spotify
    Podcasts
    Premium
  • 240 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ads during podcasts

PlanPremium IssueI get Spotify ads during podcasts even though I have premium. When is this bug going to get fixed?

  • Regular
  • Plan Premium   Issue I get Spotify ads during podcasts even though I have premium. When is this bug going to get fixed?
  • wowwwitserin
  • Casual Listener
  • 151 Views
  • 2 replies
  • 0 likes
  • ads
    podcast ads
    Premium
  • 151 Views
  • 2 replies
  • 0 likes

Why I am seeing fullpage banners being a paid customer?

PlanPremiumCountryMaltaDeviceRedmi k20 ProOperating SystemAndroid My Question or IssueWhy, even being a paid customer, each and every time I open the app, I receive a fullpage banner with some random ads? I pay for premium because of the ads, and now...

  • Newbie
  • ...ullpage banner with some random ads?   I pay for premium because of the ads, and now I am getting them all the time!   This started recently, cause I am customer for more than 5 years and it n...
  • Billy-J
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • ads
    banner
    fullpage
    Premium
  • 257 Views
  • 1 replies
  • 0 likes

Subscribed to Premium but still seeing ads

Family (Premium)USA macOS 10.15client 1.1.58.820.g2ae50076-a I'm subscribed to Premium, so why am I still seeing ads for Joe Rogan on my homepage? I don't want to see this. I don't listen to podcasts on Spotify and if I was going to I wouldn't listen...

Untitled.png
  • Casual Listener
  • Family (Premium) USA   macOS 10.15 client 1.1.58.820.g2ae50076-a   I'm subscribed to Premium, so why am I still seeing ads for Joe Rogan on my homepage? I don't want to see this....
  • bjacobel
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • ads
  • 270 Views
  • 2 replies
  • 0 likes

Premium but ads while listening to music

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice Samsung J7Operating SystemAndroid My Question or IssueI bought premium account so I could listen to musi...

  • Newbie
  • ...ndroid    My Question or Issue I bought premium account so I could listen to music without ads while I am resting or trying to relax, I mostly use playlists "Sleep Music", Keep Calm, etc. B...
  • OneByBoo
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • ads
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am i getting ads on podcasts? I canceled my subscription until fixed

I started getting ads on podcast, this is not acceptable in any way. I've heard your excuses and now I am no longer a premium user.PlanWas PremiumCountry DeviceAndroidOperating SystemAndroid My Question or Issue

  • Newbie
  • I started getting ads on podcast, this is not acceptable in any way. I've heard your excuses and now I am no longer a premium  user. Plan Was Premium Country   Device Android O...
  • Ver
  • Moderator
  • 223 Views
  • 1 replies
  • 2 likes
  • ads
    primium
  • 223 Views
  • 1 replies
  • 2 likes

Superuser Contribution Premium Subscription- now with Ads

PlanPremiumCountryUSA DeviceiPhone 11 ProOperating SystemiOS My Question or Issuewhat’s up with the increasing amount of ads as bumpers for podcasts? I’m not talking about the presenter read out Ads which is one thing unto itself - I’m talking about ...

  • Music Fan
  • Plan Premium Country USA   Device iPhone 11 Pro Operating System iOS  My Question or Issue what’s up with the increasing amount of ads as bumpers for podcasts? I’m not talking a...
  • Alex
  • Moderator
  • 415 Views
  • 5 replies
  • 2 likes
  • ads
    Podcasts
    Premium
    Subscription
  • 415 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify Premium Podcast ads inserted by Spotify

I have Spotify Premium and I've been getting ads within podcasts and the podcast creators said some of them are being inserted by Spotify (and quite poorly in fact). Here was my journey to the truth. I first became suspicious when I noticed ads cutti...

  • Newbie
  • I have Spotify Premium and I've been getting ads within podcasts and the podcast creators said some of them are being inserted by Spotify (and quite poorly in fact).  Here was my journey to t...
  • leelalynn
  • Newbie
  • 2116 Views
  • 4 replies
  • 8 likes
  • ads
    Podcasts
    Premium
  • 2116 Views
  • 4 replies
  • 8 likes

Superuser Contribution Publicidad en Subscripción Unlimited

Hola, Soy susbscriptor de Spotify casi desde sus inicios en España. Tengo cuenta Unlimited todavía porque solo la escucho en el ordenador y no en dispositivos móviles. El problema es que cada vez hay más autopromociones interrumpiendo constantemente ...

  • Casual Listener
  • Hola,    Soy susbscriptor de Spotify casi desde sus inicios en España. Tengo cuenta Unlimited todavía porque solo la escucho en el ordenador y no en dispositivos móviles. El problema&nbsp...
  • caban0es
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • ads
    publicidad
    spots
    Unlimited
  • 335 Views
  • 2 replies
  • 0 likes

Adverts playing before my favoutite Podcast - and I'm on Premium

So just in the last week or so I've noticed Spotify have started running short ads at the start of my favourite pocast. I thought I was paying a monthly fee to avoid ads, which I can't stand - what gives?!

  • Casual Listener
  • So just in the last week or so I've noticed Spotify have started running short ads at the start of my favourite pocast. I thought I was paying a monthly fee to avoid ads, which I can't stand - what gives?!
  • Noah
  • Spotify Star
  • 1564 Views
  • 3 replies
  • 0 likes
  • ads
    Ads-premium accounts
    advertising
    advertisment
    Premium
  • 1564 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ads in Podcasts even with Premium

PlanPremium CountryGermany DeviceMacbook Pro Operating SystemOSX I've started to listen to the "We're Alive" Podcast and there is something weird happening. In the begining of each episode I get one ad that doesn't show any banner or info in the Spot...

  • Casual Listener
  • ...appening. In the begining of each episode I get one ad that doesn't show any banner or info in the Spotify App. Obviously you would think it's embedded in the podcast but the ads are on german w...
  • user-removed
  • Not applicable
  • 11509 Views
  • 9 replies
  • 32 likes
  • ads
    podcast
    Premium
  • 11509 Views
  • 9 replies
  • 32 likes

Superuser Contribution Drake ads on premium

I have some questions on this Drake ad campaign. Why am I being served ads in premium membership? I can accept promoting new releases but this is obviously beyond that.How long this campaign will go on?Is this going to repeat and be a business strate...

  • Casual Listener
  •  I have some questions on this Drake ad campaign.   Why am I being served ads in premium membership? I can accept promoting new releases but this is obviously beyond that. How long t...
  • mrtomte
  • Newbie
  • 1352 Views
  • 5 replies
  • 15 likes
  • ads
  • 1352 Views
  • 5 replies
  • 15 likes

Ads hidden as songs

Hi, I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs: https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK Can these songs be removed?

  • Newbie
  • Hi,   I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs:   https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK   Can these s...
  • user-removed
  • Not applicable
  • 267 Views
  • 1 replies
  • 0 likes
  • abuse
    ads
    fraud
    Premium
  • 267 Views
  • 1 replies
  • 0 likes