Topics with Label: Change

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46000 Views
  • 16 replies
  • 4 likes
  • 46000 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28915 Views
  • 19 replies
  • 2 likes
  • 28915 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20271 Views
  • 6 replies
  • 1 likes
  • 20271 Views
  • 6 replies
  • 1 likes

Unable to apply student discount when trying to switch country.

PlanPremiumCountryWould like to change to UK from Singapore.DeviceDesktopOperating SystemWindows My Question or IssueHi, I would like to switch my account to a UK-based one as I am based there for university. My account was originally registered in S...

  • Casual Listener
  • Plan Premium Country Would like to change to UK from Singapore. Device Desktop Operating System Windows   My Question or Issue Hi, I would like to switch my account to a UK-based one a...
  • Luan
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Change
    country
    location
    Payment
    Premium
  • 253 Views
  • 1 replies
  • 0 likes

Solved!! What happens if I join a family subsciption with an existing premium account?

Plan: Premium -> FamilyCountry: GermanyDevice: Google Pixel 2 My Question or Issue:The title already sums it up. I joined my families subscription with my standard premium account. Do I have to do anything else or will MY premium subscription be canc...

  • Visitor
  • Plan: Premium -> Family Country: Germany Device: Google Pixel 2   My Question or Issue: The title already sums it up. I joined my families subscription with my standard premium account. ...
  • Emilia_8
  • Spotify Star
  • 607 Views
  • 1 replies
  • 0 likes
  • Change
    Family subscription
    premium subscription
  • 607 Views
  • 1 replies
  • 0 likes

Solved!! Change payment date

PlanPremiumCountrysweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (For premium). In writhing moment they charge me at the 18th every month, and by that time e...

  • Newbie
  •   Plan Premium Country sweden    My Question or Issue   Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (Fo...
  • diadara
  • Music Fan
  • 1477 Views
  • 2 replies
  • 0 likes
  • Change
    charge
    date
    debit
    Debit Card
    money
    Payment
  • 1477 Views
  • 2 replies
  • 0 likes

Superuser Contribution Yearly Premium cancel/change to Family Plan

I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I just spent.

  • Newbie
  • I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I jus...
  • Aimee_T
  • Roadie
  • 335 Views
  • 1 replies
  • 0 likes
  • Change
    Family Plan
    year
  • 335 Views
  • 1 replies
  • 0 likes

Solved!! I can't change my payment method to another Credit Card

I try to change my payment method for a long time (months), I go to this page:https://www.spotify.com/mx/account/subscription/ I try with different cards: debit and credit also I try with different web browsers like Chromium, firefox, I work on Arch ...

  • Regular
  • I try to change my payment method for a long time (months), I go to this page: https://www.spotify.com/mx/account/subscription/   I try with different cards: debit and credit also I...
  • airvzxf
  • Regular
  • 3469 Views
  • 8 replies
  • 0 likes
  • Change
    creditCard
    Payment
  • 3469 Views
  • 8 replies
  • 0 likes

Need Payment method to change country

Hello! I've been having a few problems with Spotify Premium as of late. Spotify is finally in Japan (thank God!). Before it came to Japan, I paid for Premium using a card in US. Now I've been told I'll be charged a tax fee for state tax but it's poin...

  • Newbie
  • ...een told I'll be charged a tax fee for state tax but it's pointless cause I'm not even using the program in the US.   I want to change my Premium account country from US to Japan, where I live. T...
  • LordRollin
  • Community Legend
  • 2128 Views
  • 1 replies
  • 0 likes
  • Change
    convenience store
    country
    Japan
    Premium
  • 2128 Views
  • 1 replies
  • 0 likes