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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76578 Views
  • 27 replies
  • 5 likes
  • 76578 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43463 Views
  • 19 replies
  • 2 likes
  • 43463 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31499 Views
  • 17 replies
  • 3 likes
  • 31499 Views
  • 17 replies
  • 3 likes

Payment Error

Hi, I have tried making the payment many times, tried Visa, Master and Amex. My country is India. Also started a new account, still the payment doesn't go through. Was trying the 3 month trial offer. The cards are perfectly fine. Spent a lot of time ...

  • Casual Listener
  • Hi, I have tried making the payment many times, tried Visa, Master and Amex. My country is India.  Also started a new account, still the payment doesn't go through. Was trying the 3 month tria...
  • OneByBoo
  • Rising Star 4
  • 270 Views
  • 1 replies
  • 0 likes
  • Android
    Discover
  • 270 Views
  • 1 replies
  • 0 likes